2023 VOLKSWAGEN ID.4 Complaints

While backing out of my driveway onto our residential street the car died without warning and all information displays went blank for a moment and then all the warning lights came on. The car would not change gears and my car was obstructing the roadway. My children were in the backseat of the car. I pressed the start stop button on the dash and the car "rebooted". warning lights were gone. I took the vehicle into the dealership a few days later for a scheduled repair to the steering wheel. I informed them of the incident and asked them to inspect. They ran a diagnostic and determined that they needed to replace a module in the vehicle's electrical system. Once the repair was complete we retrieved the car. Less than seven days after picking up the "repaired" vehicle my husband was backing out of our driveway and the same thing happened - only this time he was still in the driveway. Our driveway has a slight slope and the car was behaving as though it was in neutral (rolling down the drive) with no ability to change gears. Warning lights indicating electrical system failure were on the dash. He had to open his door and start to exit the vehicle while depressing the brake pedal in order to get the car to turn off. We had the vehicle towed to the dealership. They had the car for over 45 days trying to diagnose and duplicate the issue. We were told that there were no error codes and that they could not duplicate the problem. In the end we initiated a buyback request from VW and were denied with no explanation. I do not feel safe in this vehicle. It appears to have a major fault in its electrical system that is triggered by a yet to be determined set of circumstances. I frequently drive in and out of driveways on all sorts of roads and feel fortunate that this happened where it did. If this happened to me while I was backing out onto a more heavily trafficked roadway it could cause a life threatening accident.

The entire dashboard goes blank and then sometimes resets and other times remains blank until the car is stopped. The speedometer is out as well as all the cameras.

The contact owns a 2023 Volkswagen ID.4. The contact received notification of NHTSA Campaign Number: 24V344000 (Back Over Prevention, Equipment, Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving at an undisclosed speed, the instrument panel became inoperable. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 24,000. VIN tool confirms parts not available.

When driving the vehicle the center display and dashboard display go black and do not reboot and because of this am not able to see any vehicle information like speed and back up camera making the vehicle unsafe to drive and are a greater risk of causing an accident. This is an active recall but car manufacturer has failed to resolve issue in a timely manner. This issue was first reported in May 2024.

Our VW ID.4 was leased in December 2023. The vehicle unexpectedly went into "turtle"mode or limp mode, which according to VW happens when the battery is very low. Notably, we had 80% of battery charge at the time (which is the optimum charge). Unexpectedly, the yellow turtle display came on and, worse, the vehicle lost power while driving. The speed was greatly reduced, the power was also greatly reduced. The car went from regenerative breaking to loss of regenerative breaking, while the center drive display still showed "B" for regenerative breaking. It was also almost not possible to drive up a small hill. The vehicle displayed 2 error messages (we have photos, also of the 80% battery charge, which we attach): 1. "Vehicle performance is limited. See owner's manual." 2. "Electrical system not working correctly. Safely stop the vehicle." Comment: In our opinion, the vehicle is not safe to drive. The unexpected reduction in speed and loss of power, paired with the loss of regenerative breaking, creates very dangerous conditions. It may not be possible to "Safely stop the vehicle". In addition, we have also lost the center display and dashboard display twice now, which we believe is mentioned in NHTSA Recall Number24V344. VW sent us a letter in July informing us that our vehicle is subject to this recall. Yes, we have experienced the issue, twice. It is even more scary, if this happens when the vehicle loses power unexpectedly on an 80% charge. It is unacceptable that VW states in its recall letter "A recall repair is not available yet". VW is exposing drivers and passengers to significant risk. We are concerned that this vehicle is not safe to drive. We have brought it to the dealer on Monday 8-26-2024 and are awaiting diagnostics and repair.

The infotainment system continuously goes out on a daily basis and I have to reboot it every time, the rear camera will delay or not come on at all and I have to put the car in neutral then back to reverse to get it back on. The speedometer screen goes out constantly and won’t show how fast I am driving or my battery percent. I don’t get the mileage I’m suppose to get out of a charge, it automatically breaks when driving on highways for no reason. Sometimes the screen will go white and show code. This car is highly dangerous to the public and nobody is helping me get out of it. It’s a recall with no fix available and I can’t even get a loaner or anything.

On many occasions, I push the park button on the gear selector, and it does not go into park. I have become extremely deliberate on pressing the button AND making sure the screen illuminates that the vehicle is in park. On two occasions with myself driving and one occasion with my wife driving, the vehicle has moved forward unintentionally as a result.

There's two screens in the car. One displays speed and other functional items. The other one is the infotainment screen. In random occasions, BOTH screens go black for over a minute, meaning that the system reboots but it takes over a minute to start again, leaving the driver without any critical information while driving (speed, turn signals, warnings, etc).

Vehicle is under recall with no remedy. This is presenting a safety risk to me and my family.

pulling into parking lot of child's daycare, had foot on the break and then suddenly the car lunged forward and slammed into fence. had to forcefully slam on brakes to stop car Car is currently at the dealership for collision repair, waiting to see what the computer reports. Police report has been filed. Do not have at this time Newton MA police dept report #24032707 No warning messages or previous symptoms.