2002 VOLKSWAGEN JETTA Complaints

TL*THE CONTACT OWNS A 2002 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE VEHICLE WOULD EXPERIENCE PROBLEMS SHIFTING FROM FIRST TO SECOND GEAR. THE VEHICLE WOULD NOT MOVE FORWARD AS WELL. THE DEALER STATED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 105,000. UPDATED 1/25/11 *CN UPDATED 02/07/11

WAS DRIVING WHILE IT WAS RAINING WHEN ALL OF A SUDDEN MY CAR STARTED JERKING AND WOULDN'T LET ME GO FASTER THAN 15MPH. THE ASR AND CHECK ENGINE LIGHTS WENT ON. I WAS LUCKY ENOUGH TO BE DRIVING AT 6AM WITH NO ONE ON THE STREETS. I HAVE HAD PROBLEMS WITH THIS HAPPENINGS IN THE PAST BUT I READ ONLINE YOU JUST TURN OFF THE CAR AND RESTART IT. I TRIED IT THIS MORNING AND THE LIGHTS WERE STILL ON. THIS WAS AT 6 AM IT IS NOW 9:49 PM AND STILL NO LUCK. I ALSO HEARD IT MIGHT BE DUE TO ENGINE COILS BUT I HAD MINE REPLACED LESS THAN A MONTH AGO. *TR

TL-THE DRIVER OWNED A 2002 VOLKSWAGEN JETTA. WHILE DRIVING APPROXIMATELY 60 MPH THE VEHICLE WAS INVOLVED IN A MULTI VEHICLE CRASH IN WHICH ONLY THE FRONT PASSENGER SIDE AIR BAG DEPLOYED. THE POLICE APPEARED ON THE SCENE AND THE DRIVER WAS INJURED. THE VEHICLE WAS DESTROYED AND TOWED TO AN INSURANCE COMPANY LOT. THE VEHICLE WAS NOT EXAMINED FOR THE CAUSE OF FAILURE AND WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND SHE WAS INFORMED THAT WHENEVER THE SEAT BELT WAS HELD INTACT THE AIR BAG WOULD NOT DEPLOY IN THE EVENT OF A CRASH. THE FAILURE AND CURRENT MILEAGES WERE 50,000. SM.

MY 2002 VW JETTA HAS SMELLED OF MELTED CRAYONS SINCE THE DAY THAT I BOUGHT IT. I AM NOT ALONE...JUST DOING A GOOGLE SEARCH BRINGS UP A LOT OF POSTS. VW OF AMERICA IS AWARE OF THE PROBLEM AND IS NOT DOING ANYTHING TO HELP THOSE OF US WITH THIS PROBLEM. THE SMELL IS SO BAD THAT IT GIVES ME A HEADACHE IF I CAN'T HAVE THE WINDOWS DOWN. TURNING ON THE HEAT MAKES THE SMELL EVEN WORSE, SO I AM DREADING THE COLD WINTER. I DON'T KNOW WHAT BREATHING IN THESE FUMES IS DOING TO MY HEALTH. *TR

TL* THE CONTACT OWNS A 2002 VOLKSWAGEN JETTA. WHILE DRIVING BETWEEN 15-20 MPH, THE ENGINE COMPLETELY STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AS IT RESUMED NORMAL OPERATION. THE FAILURE OCCURRED TWENTY TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC ON TEN TIMES FOR THE SAME FAILURE. THE CRANK POSITION SENSOR WAS REPLACED WITH NO ADDITIONAL REPAIRS PERFORMED ON THE VEHICLE. THE FAILURE CONTINUED AFTER THE REPAIR. THE CONTACT STATED THAT THERE WAS A VOLUNTARY MANUFACTURER RECALL ASSOCIATED WITH THE CATALYTIC CONVERTER. THE DEALER WAS NOTIFIED AND THEY INFORMED THE CONTACT THAT THE RECALL DEFECT COULD POSSIBLY BE RELATED TO THE ENGINE FAILURE. THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED. THE CONTACT STATED THE VEHICLE WAS UNSAFE TO DRIVE AND PLANNED TO SELL THE VEHICLE. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 16,000.

WE HAVE A 2002 VOLKSWAGEN JETTA WITH THE 1.8T ENGINE AND THE TRANSMISSION IS FAILING. AT TIMES IT HAS GOTTEN STUCK IN FIRST GEAR WHILE ON THE HIGHWAY. IT ALSO SLIPS BETWEEN SECOND AND THIRD GEAR CAUSING THE CAR TO LOSE ALL POWER. IN GENERAL, IT HAS BEEN A DANGER TO DRIVE ON THE HIGHWAY AND YOU CANNOT GET OUT OF THE RIGHTHAND LANE BECAUSE YOU NEED TO BE ABLE TO PULL QUICKLY TO THE SIDE IN CASE OF A RAPID DOWNSHIFT OR LOSS OF POWER WHILE IT CAN'T FIND THE GEAR. VW REPAIR SHOP SAYS IT IS A KNOWN PROBLEM WITH THIS TRANSMISSION (09A) AND THAT VOLKSWAGEN HAS REFUSED TO DEAL WITH IT. THE REPAIR COST FOR A NEW TRANSMISSION IS $5K! *TR

TL* THE CONTACT OWNS A 2002 VOLKSWAGEN JETTA GLS TDI. THE CONTACT SHIFTED INTO REVERSE AND AS HE BEGAN TO PROCEED, THE TRANSMISSION SLIPPED OUT OF GEAR. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR FACILITY WHERE THE MECHANIC ADVISED THAT THE REVERSE GEAR BARRING HAD FAILED. THERE WERE SHARDS OF METAL FROM THE BARRING FOUND IN THE TRANSMISSION SCREEN, CAUSING THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 108,000 AND THE CURRENT MILEAGE WAS 114,000.

THE CLUTCH PEDAL ON MY 2002 VOLKSWAGEN JETTA FROZE IN THE DEPRESSED POSITION RENDERING THE CAR UNABLE TO START/SHIFT PROPERLY. THIS EVENT OCCURRED WHILE DRIVING ON SUBURBAN ROADS AND THANKFULLY ENDED WITHOUT INJURY. MYSELF AND THE PREVIOUS OWNER OF THE CAR ARE EXPERIENCED DRIVERS OF STANDARD TRANSMISSIONS AND EVEN AT 80000 MILES THE CLUTCH SHOULD STILL HAVE HAD MANY MORE MILES TO GO. THE TOTAL COST OF REPAIR WILL BE BETWEEN 1500 AND 2000 DOLLARS. I HAVE RESEARCHED THIS PROBLEM AND I HAVE FOUND THAT I AM NOT THE ONLY PERSON WHO HAS EXPERIENCED THIS PROBLEM ON 00-04 VW JETTA MODELS. IT IS A VERY SERIOUS AND COSTLY PROBLEM THAT NEEDS TO BE INVESTIGATED. *TR

PASSENGER SIDE AIR BAGS IN A 2002 VW JETTA DEPLOYED AFTER HITTING A POTHOLE ON A CITY STREET AT APPROXIMATELY 25 MPH. THE ADULT IN THE PASSENGER SEAT RECEIVED BRUISES ON HIS ARM FROM THE DEPLOYMENT. *TR

LOSS OF POWER ON FREEWAY, WITHOUT WARNING. VEHICLE LOST POWER, THEN, WHILE ATTEMPTING TO RESTORE POWER BY 'PUMPING' THE ACCELERATOR, SHIFTED INTO SECOND GEAR, RESULTING IN A VERY RAPID DECELERATION FROM 70 MPH TO 45 MPH. THIS OCCURRED TWICE IN ONE HOUR, AT BOTH TIMES REQUIRING FOLLOWING MOTORISTS TO SWERVE SEVERELY TO AVOID. *TR