2011 VOLKSWAGEN JETTA Complaints

TL* THE CONTACT OWNS A 2011 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE SUN ROOF GLASS CRACKED WITHOUT WARNING WHILE DRIVING 60 MPH. THERE WERE NO INJURIES. THE CONTACT PLACED PLASTIC OVER THE SUN ROOF TO COVER THE DEFECTIVE PARTS. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V615000 (ELECTRICAL SYSTEM, STEERING) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.

ON 05/22/2019 AROUND 6 PM, MY WIFE PARKED THE CAR (VW JETTA, 2011 WAS STATIONED IN PARKING MODE), TURNED THE CAR OFF AT 309 SMITH STREET, NEWARK, NJ 07108, THEN SUDDENLY THE CAR ROLLED BACK THE DOWNHILL, CROSSED SMITH STREET TO HIT OUR NEIGHBOR CAR ON THE RIGHT SIDE, A BLACK HONDA ACCORD PARKED IN FRONT OF 310 SMITH STREET (A ONE WAY STREET). A POLICE COMPLAINT WAS NOT FILED. I SPENT ALMOST $500.0 TO PARTIALLY FIX MY NEIGHBOR CAR. WE WERE LUCKY THAT ANOTHER CAR WAS NOT DRIVING BY, NOR A PEDESTRIAN WALKING BY. WE DIDN'T THE CAUSE OF THE INCIDENT, BUT FOUND IT WEAR. ALMOST 3 WEEKS BEFORE, ALSO, MY WIFE COME BACK FROM THE GROCERY STORE, SHE PARKED THE CAR, TURNED THE CAR OFF, WENT OUT AND REMOVED THE GROCERY FROM THE TRUNK, AND SUDDENLY THE CAR ROLLED BACK TO CRUSH THE GROCERY ITEMS ON THE FLOOR AND ROLLED OVER RIGHT FOOT

TL* THE CONTACT OWNS A 2011 VOLKSWAGEN JETTA. THE CONTACT RECEIVED A RECALL NOTIFICATION IN THE MAIL PER NHTSA CAMPAIGN NUMBER: 19V615000 (ELECTRICAL SYSTEM, STEERING). THE DEALER AND MANUFACTURER WERE NOT CONTACTED. UPON CALLING NHTSA, THE CONTACT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

THERE ARE MULTIPLE LIGHTS ON THE DASHBOARD. THE ABS, BRAKE, TRACTION CONTROL, AIRBAG, AND TIRE PRESSURE LIGHT ARE ALL ON WHEN STARTING THE CAR AND STAY ON. THE TPMS LIGHT SOMETIMES SHUTS OFF BUT SOMETIMES IT DOESN'T. THERE IS A SIMILAR PROBLEM ON 2006-2010 JETTAS AND THERE WAS A RECALL THAT RESOLVED A SIMILAR PROBLEM.

THE LOW BEAM HEAD LIGHTS WENT COMPLETELY OUT WHILE DRIVING AT NIGHT. I CHECK THE FUSE AND CHANGE THE LOW BEAM BULBS AND STILL NOT WORKING.

TL* THE CONTACT OWNS A 2011 VOLKSWAGEN JETTA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V615000 (ELECTRICAL SYSTEM, STEERING). THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2011 VOLKSWAGEN JETTA. WHILE THE VEHICLE WAS PARKED ON AN INCLINE, IT ROLLED BACKWARDS. THE CONTACT STOPPED THE VEHICLE WITH THE EMERGENCY BRAKE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT ALSO STATED THAT THE KEY FELL OUT OF THE IGNITION WHEN THE VEHICLE WAS NOT IN PARK OR TURNED OFF. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V615000 (ELECTRICAL SYSTEM, STEERING). THE CONTACT CALLED BOZZANI VOLKSWAGEN AT 626-967-6325 (LOCATED AT 528 S CITRUS AVE, COVINA, CA 91723) AND WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VEHICLE WAS NOT REPAIRED. ADDITIONALLY, IN 2017, WHILE DRIVING APPROXIMATELY 40 MPH, THE CONTACT'S VEHICLE REAR ENDED ANOTHER VEHICLE THAT STOPPED ABRUPTLY. THE AIR BAGS DID NOT DEPLOY. THERE WAS NO WARNING INDICATOR ILLUMINATED. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED A CONCUSSION AND STRUCK HER CHEST ON THE STEERING WHEEL. THE CONTACT ALSO SUSTAINED NECK AND BACK INJURIES. MEDICAL ATTENTION WAS RECEIVED. THE VEHICLE WAS DAMAGED, BUT NOT TOTALED. THE VEHICLE WAS TOWED TO A TOW YARD. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE CONTACT WAS PROVIDED A CASE NUMBER. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

I STARTED UP MY CAR AND WAS DRIVING FROM WORK, ALL OF A SUDDEN I SEE A BUNCH OF MY WARNINGS LIGHT APPEAR ON THE DASHBOARD ALL AT THE SAME TIME. I WAS DRIVING IN ALEXANDRIA CITY AND THE CARE WAS IN MOTION WHEN THE LIGHTS APPEARED. THE TIRE PRESSURE LIGHT, TRACTION CONTROL, ABS, AND EVEN THE AIR BAG LIGHT. 3 DIFFERENT SYSTEM HAVE FAULTS IS A CONCERN TO MY SAFETY. I WENT TO A MECHANIC TWICE AND THEN THE DEALERSHIP, FOUND OUT THAT THE REAR ABS SENSOR NEEDS TO BE CHANGED TO GET RID OF ABS AND TRACTION CONTROL. AFTER THAT WAS PART WAS CHANGED AND THE FAULT CODE WAS CLEARED THE TRACTION CONTROL AND TIRE PRESSURE STILL REMAINED. AIR BAG LIGHT CODE WAS CLEARED TOO. AFTER A MONTH DRIVING ALL OF THOSE SAME LIGHT REAPPEARED AGAIN AFTER I STARTED UP MY CAR, I WAS STATIONARY WHEN THE LIGHTS REAPPEARED AND WAS ABOUT TO DRIVE IN CITY. THE LIGHTS DID NOT GO AWAY AFTER DRIVING. A BIG JOB NEEDS TO BE DONE IN WHICH THIS IS AN MANUFACTURER ERROR WHICH VW NEEDS TO TAKE CARE OF. I'VE SPENT CLOSE TO $1100 OF PART AND LABOR AND THIS PROBLEM STILL REMAINS. I AM CONCERNED FOR MY SAFETY IF THE ELECTRONIC SYSTEM MIGHT CAUSED MY AIR BAGS TO DEPLOY OR TRACTION CONTROL MAY NOT ASSIST ME WHILE DRIVING. THE FIRST INCIDENT OCCURRED LATE JULY AND THE SECOND OCCURRED SEPTEMBER 6.

TL* THE CONTACT OWNS A 2011 VOLKSWAGEN JETTA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V615000 (STEERING, ELECTRICAL SYSTEM). THE CONTACT CALLED AUTOBARN CITY VOLKSWAGEN AT 773-794-7800 (LOCATED AT 5330 W IRVING PARK RD, CHICAGO, IL 60641) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT STATED THAT THE IGNITION KEY OFTEN PULLED OUT EVEN WHEN THE GEAR WAS IN NEUTRAL, WHICH COULD CAUSE THE VEHICLE TO ROLL DOWN FROM AN INCLINE. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 34,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2011 VOLKSWAGEN JETTA. WHILE DRIVING AT AN UNKNOWN SPEED, THE ABS, TRACTION CONTROL, BRAKE, AND AIR BAG WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED, BUT THE MECHANIC WAS UNABLE TO RETRIEVE A FAULT CODE. THE MECHANIC, HOWEVER, INFORMED THE CONTACT THAT THE FAILURE MAY BE DUE TO THE ABS CONTROL MODULE. THE VEHICLE WAS NOT REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 88,000.