2017 VOLKSWAGEN JETTA Complaints

View complaints related to 2017 VOLKSWAGEN JETTA. The complaints found here are submitted by actual consumers with first hand experience. There are more than 160 complaints submitted for the 2017 VOLKSWAGEN JETTA. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2017 VOLKSWAGEN JETTA
    - MODESTO, CA

    TL* THE CONTACT OWNED A 2017 VOLKSWAGEN JETTA. WHILE DRIVING 10-15 MPH IN TRAFFIC ON THE FREEWAY, ANOTHER VEHICLE SLAMMED ON THE BRAKES. AS A RESULT, THE CONTACT REAR ENDED THE PRECEDING VEHICLE. THE FRONT BUMPER OF THE CONTACT'S VEHICLE WAS DAMAGED. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE CONTACT'S INSURANCE COMPANY TOWED THE VEHICLE TO A LOT AND DEEMED IT TOTALED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE FAILURE MILEAGE WAS APPROXIMATELY 32,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2017 VOLKSWAGEN JETTA
    - CANTON, MI

    I HAVE IDENTIFIED A MATTER RELATED TO THE REAR VIEW CAM WHICH MERITS ATTENTION. I CONTACTED VW DIRECTLY AS WELL AS MY LOCAL DEALERSHIP AND NEITHER FELT THAT FURTHER ACTION WAS WARRANTED. SINCE THIS IS CLEARLY A SAFETY ISSUE IT SEEMED THAT THE NEXT STEP WOULD BE CONTACTING THIS AGENCY. BECAUSE OF A GLITCH IN THE REAR CAM SOFTWARE I NARROWLY AVOIDED TWO SEPARATE INCIDENTS; IN ONE THERE WAS A CLOSE CALL WITH A VEHICLE PASSING BEHIND ME AND IN ANOTHER A NEIGHBORHOOD CHILD WAS RIDING A BICYCLE DIRECTLY BEHIND THE VEHICLE. AT ISSUE IS THE FACT THAT THE REAR VIEW CAM DISPLAY WILL STOP TRANSMITTING IMAGES IF YOU BRAKE WHILE BACKING UP, TURN ON THE RADIO AND THEN RESUME BACKING UP. TO RECREATE THE PROBLEM FOLLOW THESE STEPS: 1.START VEHICLE 2.SHIFT INTO REVERSE ' REAR VIEW CAM IMAGE SEEN IN DISPLAY VIEW 3.APPLY BRAKE UNTIL VEHICLE AT A FULL STOP 4.TURN ON RADIO 5.RADIO STATIONS APPEAR IN THE DISPLAY VIEW 6.TAKE FOOT OFF BRAKE AND CONTINUE BACKING UP 7.RADIO STATION CONTINUES IN THE DISPLAY VIEW AND NOT THE IMAGE BEHIND THE VEHICLE HERE IS A VIDEO DEMONSTRATING THE GLITCH: HTTPS://DRIVE.GOOGLE.COM/FILE/D/13GAC4I5GKWNOFK6Z8J8Y77JGUDXHQRBI/VIEW?USP=SHARING SINCE THIS IS A SAFETY ISSUE I THOUGHT YOU MIGHT BE INTERESTED AND WANT TO INVESTIGATE ' AND FIND A REMEDY FOR - THIS APPARENT SOFTWARE GLITCH.

    Source: NHTSA WEB SITE
  • 2017 VOLKSWAGEN JETTA
    - INDIAN LAND, SC

    TL* THE CONTACT OWNS A 2017 VOLKSWAGEN JETTA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V615000 (ELECTRICAL SYSTEM, STEERING). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2017 VOLKSWAGEN JETTA
    - LANDENBERG, PA

    WHENEVER DRIVING IN RAIN BREAKS GIVE OUT AND FEELS BUMPY. TODAY I WAS DRIVING TO SCHOOL AND I STARTED TO BREAK FOR A LIGHT AND ALMOST REAR-ENDED THE CAR IN FONT OF ME BECAUSE MY BREAKS WOULDN'T BREAK. I WAS GOING 55 MPH.

    Source: NHTSA WEB SITE
  • 2017 VOLKSWAGEN JETTA
    - QUEENSBURY, NY

    TL* THE CONTACT OWNS A 2017 VOLKSWAGEN JETTA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V615000 (STEERING, ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED GARVEY VOLKSWAGEN OF QUEENSBURY (LOCATED AT 483 QUAKER RD, QUEENSBURY, NY 12804, 518-793-3488) AND WAS INFORMED THAT THE PART WAS UNAVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN ESTIMATED TIMEFRAME FOR WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND REFERRED THE CONTACT BACK TO THE DEALER. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2017 VOLKSWAGEN JETTA
    - ALBUQUERQUES, NM

    A RANDOM NOTICE APPEARS ON THE DASH DISPLAY, "DRIVER ASSISTANCE BUTTON IS DISABLED". THEN WINDSHIELD WIPERS RANDOMLY ACTIVATE, DOOR LOCKS CLICK LOCKED AND UNLOCKED, AND CRUISE CONTROL DISABLES ALL WHILE DRIVING. HIGH BEAMS NO LONGER FUNCTION AND OCCASIONALLY ALL ELECTRIC DISPLAY, RADIO SOUND, AND LIGHTS GO BLACK WHILE DRIVING. YOU MUST PULL OVER, SHUT OFF THE CAR, AND WAIT APPROXIMATELY 5 MINUTES BEFORE RESTARTING TO RECOVER TO NORMAL. VOLKSWAGEN SERVICE CLAIMS NOTHING IS WRONG WITH THE CAR BECAUSE IT DOESN'T SHOW UP ON THE DIAGNOSTIC REPORT.

    Source: NHTSA WEB SITE
  • 2017 VOLKSWAGEN JETTA
    - SARATOGA SPRINGS, NY

    TL* THE CONTACT OWNS A 2017 VOLKSWAGEN JETTA. WHILE DRIVING, THE CONTACT NOTICED THAT THE APC ENGINE CONTROL INDICATOR ILLUMINATED, WHICH MEANT THAT THE ENGINE NEEDED TO BE CHECKED IMMEDIATELY AT A DEALER. THE FAILURE RECURRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 34,836.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2017 VOLKSWAGEN JETTA
    - HEBER, CA

    VEHICLE WAS IN MOTION TRAVELING AT FREEWAY SPEEDS OF ABOUT 65MPH WHEN THE SUNROOF SUDDENLY EXPLODED CAUSING SAFETY HAZARD, LUCKILY CAR WAS KEPT UNDER CONTROL. SUNROOF EXPLODED AND GLASS HIT THE DRIVERS BEHIND ME AS WELL AS MYSELF. WAS GIVEN A QUOTE OF 1,319.00 AND WAS TOLD THAT NO FINANCIAL ASSISTANCE WOULD BE PROVIDED BY VOLKSWAGON AND THAT IT WOULD HAVE TO COME OUT OF POCKET.

    Source: NHTSA WEB SITE
  • 2017 VOLKSWAGEN JETTA
    - JACKSONVILLE, FL

    TL* THE CONTACT OWNS A 2017 VOLKSWAGEN JETTA. WHILE OPERATING THE VEHICLE, THE EPC AND CHECK ENGINE WARNING INDICATORS REMAINED ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND LOCAL DEALER (TOM BUSH VOLKSWAGEN, 9850 ATLANTIC BLVD, JACKSONVILLE, FL) WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000. THE VIN WAS UNKNOWN.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2017 VOLKSWAGEN JETTA
    - BRADLEY BEACH, NJ

    I HAVE A VOLKSWAGEN JETTA GLI 2.0 TURBO. IT CURRENTLY HAS 55,000. I AM HAVING A PROBLEM ON INITIAL START WHERE BY IT RUNS ROUGH, SOMETIMES STALLS AT IDLE AND SOMETIMES STALLS ON INITIAL ACCELERATION. THIS STARTED AS A 30 DAY PROGRESS OF GETTING WORSE. NOW THE YELLOW ENGINE LIGHT COMES ON AND AT THE SAME TIME THE CRUISE CONTROL YELLOW LIGHT APPEARS (INTERMITTENT). COMPUTER DIAGNOSTICS WERE RUN. WHEN TESTS WERE RUN AS A GROUP NO FAILURES REPORTED BUT WHEN RUN INDIVIDUALLY 7 FAULTS OCCURRED INCLUDING CYLINDER MISS-FIRES AND CAMSHAFT ADJ BANK 1 INTAKE ERROR

    Source: NHTSA WEB SITE