2011 VOLKSWAGEN JETTA Complaints

TL* THE CONTACT OWNS A 2011 VOLKSWAGEN JETTA. AFTER INSERTING THE KEY IN THE IGNITION, THE IGNITION SWITCH WOULD NOT TURN AND THE VEHICLE COULD NOT BE STARTED. BAXTER VOLKSWAGEN (7108 S 124TH CIR, LAVISTA, NE) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 150,000.

I HAVE A PROBLEM WITH THE IGNITION KEY SWITCH THAT HAS BEEN MORE DIFFICULT TO START UP AND TURN IT OFF WHEN IS STATIONARY OF CURSE. THE SWITCH ITS GETTING STUCK OR JAMMED AND WONT MOVE ANY WHERE UNTIL SO MANY TRIES AND MOVING THE DRIVE WHEEL. I SPEND 1 HRS YESTERDAY 04/13/19 TRYING TO POWER THE ENGINE OFF BECAUSE OF THE IGNITION KEY AND MY WIFE DRIVE THE CAR TOO BUT SHE IS NOT STRONG ENOUGH TO TURN THE ENGINE OFF AND SHE CALLED ME TO HELP HER. I HAVE THIS PROBLEM SINCE JANUARY 2019 AND I DON'T KNOW WHAT I HAVE TO DO. I HAVE OTHER PROBLEM WITH THE DRIVER SEAT THAT IS CRACKING WHEN I'M DRIVING AND PRESS THE BREAK PEDAL MY SEAT MAKE A CLICK AND NOISE EVERY TIME THE CAR CHANGE THE SPEED.

TL* THE CONTACT OWNS A 2011 VOLKSWAGEN JETTA SPORTWAGEN. WHILE DRIVING VARIOUS SPEEDS, THE WINDSHIELD WIPERS ACTIVATED WITHOUT WARNING AND THE VEHICLE INTERMITTENTLY STALLED. THERE WERE NO WARNING INDICATORS ILLUMINATED. AN INDEPENDENT MECHANIC DIAGNOSED THAT THE ELECTRICAL SYSTEM NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT STATED THAT THE VEHICLE EXHIBITED THE SAME FAILURE AS LISTED IN NHTSA CAMPAIGN NUMBER: 11V196000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 120,000.

THE DIAGNOSTICS MECHANISM FOR LATE MODEL VOLKSWAGEN IS VIA THE RADIO, THIS IS THE ONLY WAY THE DEALER OR MECHANIC CAN DIAGNOSE ANY ISSUES WITH THESE VEHICLES IS VIA THE RADIO. I WAS TOLD BY THE DEALER THAT I COULD NOT BUY A 3RD PARTY RADIO, BECAUSE THEY CAN'T RUN DIAGNOSTICS ON THE VEHICLE. THIS IS A HUGE SAFETY RISK IF A DEALER OR MECHANIC CAN'T LOOK AT THE DIAGNOSTICS ON THE VEHICLE. MY ONLY OPTION IS TO BUY A RADIO FROM VOLKSWAGEN SO THEY CAN RUN SAFETY DIAGNOSTICS. WE NEED AN IMMEDIATE RECALL ON ALL AFFECTED VOLKSWAGEN WITH THIS RADIO ISSUE. AGAIN, THIS IS A HUGE SAFETY RISK!!! THE DEALER IS SELLING RADIOS ON THE FLOOR TO FIX THIS ISSUE - SEE ATTACHED PICTURE. I WAS TOLD BY THE MANAGER OF THE VW AUTO SHOP THAT ALL DIAGNOSTICS COMPUTER INFORMATION ABOUT THE CAR IS DONE VIA THE RADIO - WITHOUT THIS INFORMATION IT IS A HUGE SAFETY AND CARS ARE OUT ON THE ROAD WITH POTENTIALLY BIG PROBLEMS THAT COULD CAUSE A HUGE SAFETY RISK TO DRIVERS. PLEASE INVESTIGATE VW THAT THEY MAYBE TRYING TO COVER-UP. THANK YOU HERE IS A LINK MANY OTHER FOLKS WITH THE SAME ISSUE: HTTPS://WWW.CARGURUS.COM/CARS/DISCUSSION-T41202_DS648928

FRONT DRIVER SIDE COIL SPRING SNAPPED WHILE TURNING AND BACKING UP FROM DRIVEWAY. MILEAGE IS $73K. TO REPLACE THE SPRING AT THE VW-CERTIFIED DEALER WAS $1100.

I WAS RETURNING HOME. STOPPED AT A LOCAL STORE AND WHEN I RETURNED TO THE CAR AND STARTED IT I HAD A LOT OF LIGHTS ON THE DASH FLASHING. I TRIED TO BACK AWAY FROM THE PARKING SPOT AND WHEN I PUT THE CAR IN REVERSE THE ENGINE WOULD DIE. I CHECKED THE BRAKE FLUID LEVEL AND IT WAS ON THE LOW MARK. I MANAGED TO MAKE IT TO A LOCAL PARTS STORE, THE SPEEDOMETER QUIT WORKING. I OBTAINED SOME DOT 4 BRAKE FLUID. JUST AFTER I FILLED THE BRAKE FLUID TO THE FULL MARK THE LIGHTS ON THE DASH WENT OUT AND ALL SEEMED FINE. SEVERAL DAYS LATER THE LIGHTS CAME BACK INDICATING THE BRAKING ANTILOCK SYSTEM HAD QUIT WORKING (THE SAME LIGHTS AS BEFORE) I TOOK IT TO A VW DEALER AND SPENT $453. TO FIND OUT IT HAD A "LOT OF CODES" AT THAT POINT I DECIDED TO TAKE THE CAR HOME AND PARK IT. WHEN I STARTED THE CAR AT THE DEALERSHIP I HAD NO LIGHTS THE CAR PREFORMED FLAWLESSLY THE REST OF THE DAY.

BROKEN TRAILING ARM AFTER 3 DAYS OF PURCHASE FROM DEALERSHIP DEALERSHIP REFUSES TO FIX IT RECALL FOR MY CAR REAR TRAILING ARM I WAS DRIVING AND THE CAR STARTED JUMPING IT SEEMED LIKE, LOST CONTROL OF MY VEHICLE THEN I COULD NO LONGER DRIVE IT. TOWED CAR TO DEALERSHIP AND WAS TOLD THAT I BROKE THE REAR CONTROL ARM AND REFUSED TO FIX IT. I DO BELIEVE THAT IT IS THE REAR TRAILING ARM. IS MY BROKEN TRAILING ARM COVERED UNDER THE RECALL? IF SO, ISN'T MY DEALERSHIP WHERE I GOT THE CAR REQUIRED TO FIX THIS?

TL* THE CONTACT OWNS A 2011 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE VEHICLE WAS EXPERIENCING THE SAME FAILURE AS LISTED IN NHTSA CAMPAIGN NUMBER: 11V196000 (ELECTRICAL SYSTEM). THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 76,223.

MY RADIO STOPPED WORKING. MY WARRANTY JUST RAN OUT AND THEN MY RADIO GOES. I DO NOT THINK THIS IS A COINCIDENCE. AFTER READING MANY ARTICLES ONLINE I SEE THAT THIS IS KNOWN ISSUE. IN TODAY'S WORLD "KNOWN ISSUE" MEANS THAT WE KNOW IT'S A PROBLEM, BUT WE ARE NOT GOING TO DO ANYTHING TO FIX IT. VW SHOULD BE RESPONSIBLE FOR THIS FIX. THE VEHICLE WAS RUNNING AND THE RADIO, OUT OF THE BLUE STOPPED WORKING.

WHILE IN CAR WAS DRIVING FOR APPROXIMATELY 10 MIN AT LEAST AND NOTICED CAR WAS SMOKING. PULLED INTO MY DRIVEWAY AND POPPED THE HOOD TO CHECK WHY IT WAS SMOKING AND NOTICED VEHICLE WAS UNDER FIRE. CAR WAS PARKED PRIOR FOR ABOUT 2 HOURS.