2012 VOLKSWAGEN JETTA Complaints

View complaints related to 2012 VOLKSWAGEN JETTA. The complaints found here are submitted by actual consumers with first hand experience. There are more than 480 complaints submitted for the 2012 VOLKSWAGEN JETTA. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2012 VOLKSWAGEN JETTA
    - BRUNSWICK, OH

    WHEN IT IS COLD OUTSIDE AND THE TEMPERATURE GOES BELOW 20 DEGREES THE WINDSHIELD WIPERS STOP WORKING. WHEN THE TEMPERATURE WARMS UP THE WIPERS START WORKING AGAIN. THIS IS VERY DANGEROUS WHEN IT IS RAINING OR SNOWING AN I AM UNABLE TO CLEAR THE WINDSHIELD!

    Source: NHTSA WEB SITE
  • 2012 VOLKSWAGEN JETTA
    - PALMDALE, CA

    WHEN I BOUGHT MY 2012 VOLKSWAGEN JETTA, I COMPLAINED ABOUT MY CRUISE CONTROL NOT WORKING AND IF I PLUG TWO CHARGERS UP IT BLOW OUT AND I HAVE TO REPLACE THE A FEW

    Source: NHTSA WEB SITE
  • 2012 VOLKSWAGEN JETTA
    - GAS CITY, IN

    THE HORN WHICH IS ATTACHED TO AUTO SECURITY SYSTEM STOPPED WORKING INITIALLY WHEN COMING IN CONTACT WITH HEAVY SNOW FALL AFTER MOVING TO INDIANA FROM FLORIDA AFTER THE SUMMER WEATHER ARRIVED IT WORKED FOR A SHORT TIME ASS SOON AS THE WEATHER AND RAINFALL CHANGED THE HORN NO LONGER WORKED, THE WATER DISPENSER/WASHER FOR THE WIPERS STOPPED WORKING WILL NO LONGER DISPENSE ANYTHING. MY VEHICLE WAS IN USE WHEN THE ISSUES WERE NOTICED, IT IS DRIVEN DAILY AND WITHIN A SHORT AMOUNT OF TIME IT BECAME NOTICEABLE THAT THE WEATHER WAS CAUSING POSSIBLE A SHORTAGE SO THAT THE HORN OR WATER DISPENSER REFUSED TO COOPERATE

    Source: NHTSA WEB SITE
  • 2012 VOLKSWAGEN JETTA
    - BELLEVILLE, IL

    JETTA WOULDN'T START, CALLED DEALERSHIP AND THEY SAID GET IT TOWED IN, WE HAVE 12 OTHER JUST LIKE IT, ZERO DEGREE'S OUTSIDE, THEY TOLD ME ABOUT THE INNER COOLER TECHNICAL BULLETIN AND THEY'D TAKE OF IT, THEY SAID THEY WOULD DEFROST IT AND LOOK INSIDE THE TURBO, THEY NEVER DID LOOK INSIDE THE TURBO THEY UNHOOKED ONE TUBE AND YEAS MOISTURE LIQUID CAME OUT THEY SAID NOT ENOUGH, THAT'S NOT WHAT THEY TOLD ME THEY WERE GONNA DO, ITS NOT A COINCIDENCE THAT 12 OTHER CARS ARE HAVING THE SAME PROBLEM, THEY DIDN'T TAKE CARE OF IT AND MADE ME PAY FOR A NEW STARTER, TOTALLY UNACCEPTABLE THE 12+ OTHER CARS HAVING THE SAME PROBLEM. $84 TOWING AND $480 FOR STARTER, THEY NEED TO RECALL THE TURBO'S CAUSING THE PROBLEMS. UNACCEPTABLE

    Source: NHTSA WEB SITE
  • 2012 VOLKSWAGEN JETTA
    - CAMBRIDGE, MA

    MAP SENSOR - REPEATING FAILURE THE MANIFOLD ABSOLUTE PRESSURE (MAP) SENSOR FAILURE CAUSES EXPONENTIAL SAFETY ISSUES WHILE DRIVING ON HIGHWAYS AND/OR HIGHER SPEEDS THAT CAN RESULT IN DEATH. AFTER REPEATED REPLACEMENT AND REPAIRS, CONTINUOUS FAILURE OCCURS. STALLING, POWER AND STEERING ISSUES OCCUR AT HIGH SPEEDS AND/OR ON HIGHWAYS, PUTTING DRIVER AT RISK FOR A FATAL COLLISION. PERSONALLY, I HAVE HAD THE SENSOR REPLACED MULTIPLE TIMES, INCLUDING HOSES AND PUMPS ON THREE DIFFERENT OCCASIONS. SOON THEREAFTER, MAP SENSOR FAILS AND HAS CAUSED ME TO CREATE ALMOST A DOZEN COLLISIONS AT HIGH SPEEDS, PARTICULARLY ON HIGHWAYS.

    Source: NHTSA WEB SITE
  • 2012 VOLKSWAGEN JETTA SPORTWAGEN
    - COLUMBIA MD, MD

    VEHICLE STALLED OUT WHILE DRIVER AT HIGHWAY SPEEDS DUE TO INTERCOOLER FREEZING, ON SECOND OCCASION VEHICLE WAS UNABLE TO START DUE TO ENGINE HYDROLOCKING FROM FROZEN INTERCOOLER THAWING OUT. VW HAS RELEASED A BULLETIN FOR THIS ISSUE BUT WILL NOT STAND BY WARRANTY ON SAID COMPONENT.

    Source: NHTSA WEB SITE
  • 2012 VOLKSWAGEN JETTA SPORTWAGEN
    - BEVERLY, MA

    HAVING DIFFICULTY WITH MY VW JETTA SPORTWAGEN 2012 WITH ITS HIGH PRESSURE FUEL PUMP HAVING CONTAMINATED THE FUEL SYSTEM IN THE CAR WITH METAL SHARDS CAPTURED ON THE FUEL METERING VALVE. ENTIRE FUEL SYSTEM NEEDS REPLACEMENT. THE CAR IS A CERTFIFIED PRE-OWNED AND ONLY 11 MONTHS INTO A 2-YEAR BUMPER-TO-BUMPER WARRANTY. THE DEALERSHIP, REGIONAL CASE DISPUTE MANAGER, AND TECHNICAL DISPUTE INQUIRY HAVE ALL COME BACK AND REPORTED THAT IT IS AN EXTERNALLY CREATED ISSUE FROM THE DIESEL FUEL I PUT INTO THE TANK. HOWEVER, THIS IS A WELL-DOCUMENTED ONGOING ISSUE WITH VW DIESEL ENGINES WITH THEIR HIGH PRESSURE FUEL PUMPS DATING BACK TO 2009. THE FUEL I PUT INTO THE CAR WAS TESTED AND CAME BACK ENTIRELY FINE. AND BY VIRTUE OF THE METAL SHARDS BEING FOUND ON THE FUEL METERING VALVE THAT IS WHOLLY INDICATIVE OF THE CONTAMINATION BEING CAUSE AFTER THE FUEL HAS GONE THROUGH THE HIGH PRESSURE FUEL PUMP, TO THE ENGINE, AND THE EXCESS IS RETURNING BACK TO THE FUEL TANK VIA THE FUEL METERING VALVE. I WAS TOLD THAT THE METAL SHARDS WERE ONLY FOUND ON THE MESH PIECE/FILTER ON THE FUEL METERING VALVE NOT ON THE FUEL TANK FILTER ITSELF (WHICH YOU WOULD THINK THERE WOULD BE METAL SHARDS ON THE FUEL TANK FILTER IF THE DIESEL THAT I PUT INTO THE CAR WAS THE ORIGINAL ISSUE). THE CAR HAS NO ACCELERATION AFTER APPROXIMATELY 40 MPH, AND FURTHER DRIVING OF IT WILL JUST FURTHER COMPROMISE THE FUEL SYSTEM. THE PROBLEM OCCURS VERY SUDDENLY WITHOUT WARNING, AS IT DID IN MY CASE, WHICH DOESN'T ALLOW FOR CORRECTING BEFORE IT'S MUCH TOO LATE. I'M FACING AN ESTIMATED $5500 REPAIR BUT THAT IS ON THE LOW SIDE OF WHAT HAS BEEN REPORTED BY OTHERS THAT HAVE FACED THE SAME SITUATION. MY CAR IS UNDER WARRANTY, THIS HAS BEEN AN ONGOING ISSUE SINCE 2009 WITH VW DIESEL HIGH FUEL PUMPS, I BELIEVE THEY SHOULD FIX UNDER THE WARRANTY AS THEY KNOW THIS IS AN INTERNAL EQUIPMENT/PARTS FAILURE.

    Source: NHTSA WEB SITE
  • 2012 VOLKSWAGEN JETTA
    - FAIRVIEW, PA

    BRAKES INOP. MAKING HISSING SOUND ABOVE THE BRAKE PEDAL. SOUNDS LIKE PRESSURE IS BEING RELEASED FROM A HOSE. ALMOST IMPOSSIBLE TO APPLY PRESSURE TO THE BRAKE PEDAL. WHEN IN MOTION I'VE HAD TO USE THE EMERGENCY BRAKE TO COME TO A STOP.

    Source: NHTSA WEB SITE
  • 2012 VOLKSWAGEN JETTA
    - COLUMBUS, OH

    FRONT DRIVER SIDE DOOR WILL INTERMITTENTLY FAIL TO LOCK AND/OR UNLOCK WITH KEY FOB OR LOCK/UNLOCK BUTTONS IN THE CABIN (BEGAN APPROX 6/20/2018 AT APPROX 43,000 MILES). MUST USE THE KEY IN EXTERIOR KEY HOLE TO MANUALLY LOCK OR UNLOCK, BUT WHILE KEY IS IN THE IGNITION IT IS IMPOSSIBLE TO LOCK THE DOOR MANUALLY AS THERE IS NO MANUAL LOCK SWITCH ONLY POWER LOCK SWITCH. EVERY TIME ANY DOOR IS UNLOCKED AND THE DRIVER GOES FROM 0MPH PAST ABOUT 10MPH THE CAR AUTOMATICALLY TRIES TO LOCK BUT FAILS. THIS IS A SAFETY HAZARD FORM CARJACKING, AS THERE IS NO WAY TO MANUALLY LOCK THE DOORS FROM INSIDE THE CABIN. AT APPROX 46,400 MILES (11/8/2018) THE FRONT PASSENGER DOOR EXPERIENCED SIMILAR ISSUES. IT WILL INTERMITTENTLY FAIL TO LOCK WITH KEY FOB OR LOCK/UNLOCK BUTTONS IN THE CABIN, AND THE CAR WILL ATTEMPT TO AUTOLOCK THE DOOR AFTER 10MPH. THE ONLY WAY TO LOCK THE DOOR MANUALLY IS TO OPEN TO DOOR AND USE THE EMERGENCY LOCK SWITCH INSIDE THE DOOR JAM. THIS TOO IS A SAFETY HAZARD AS THERE IS NO WAY TO LOCK MANUALLY FROM INSIDE THE VEHICLE. AN OBD SCAN SHOWS BOTH DRIVER AND PASSENGER DOOR LOCK FAILURES. SOMETIMES THE LOCKS WILL GO WEEKS OF TIME FULLY FUNCTIONAL, BUT ONE OR THE OTHER WILL EVENTUALLY START FAILING AGAIN. THIS IS LIKELY DUE TO A BAD LOCK ACTUATOR, EITHER A DEAD SPOT IN THE ACTUATOR'S MOTOR OR POOR SOLDERING OR CONNECTION DUE TO POOR DESIGN/MANUFACTURING. SOMETIMES THE DRIVER CAN HEAR THE ACTUATOR STRUGGLING SOUNDING LIKE A SQUEAL FROM THE ACTUATOR'S LOCATION.

    Source: NHTSA WEB SITE
  • 2012 VOLKSWAGEN JETTA
    - HENRICO, VA

    WINDSHIELD WIPERS WILL NOT TURN ON WHEN TEMPERATURES REACH BELOW 30 DEGREES. HAPPENS AT INITIAL START UP. A REAL SAFETY ISSUE. WHEN TEMPERATURES ARE ABOVE 30 DEGREES THIS DOESN'T HAPPEN.

    Source: NHTSA WEB SITE