2013 VOLKSWAGEN JETTA Complaints

The ABS lights go on and the speedometer stopped working and all the lights have activated. the abs module has been reported that there is a defect in most of the jettas and so i believe that this should be a recall issue.

The contact owns a 2013 Volkswagen Jetta Hybrid. The contact stated that she was at work when she went to start her vehicle and the vehicle was unable to shift into reverse. The contact stated that the check engine warning light was illuminated. The contact restarted the vehicle several times before the vehicle returned to normal operation. The vehicle was then driven to the dealer. The contact stated that she was advised by the dealer that the transmission needed to be replaced. The manufacture was contacted, and she was informed that the VIN was not under recall. The manufacturer referred the contact to NHTSA for assistance. The approximate failure mileage was 100,000.

1. Fuel pump control module shorted out and electrical fuse was blown. 2. Yes, the part is available for inspection. 3. Vehicle completely shut off while driving on the road without any prior dashboard indicators or symptoms of something going wrong. 4. Part #1K0-906-093-J manufactured by Kuhnke a tier 1 supplier for VW. Fuel pump control module is mounted on top of gas tank area and was melted and shorted out, and a thorough inspection, and replacement was done by the VW dealer: Diehl Toyota/VW, Butler, PA. 5. This same issue was a recalled on 281,000 VW models as per NHTSA bulletin #20AE. VW recall #17V509000. 6. VW said my VIN is not included in the recall. But, it the exact same failure, part, and manufacturer of the part for VW/Audi. So WHY? is my VIN not included. It doesn't seem to be batch related, but a design defect. 7. Vehicle would not restart and could not be driven. It was flat-bedded to the dealer.

E-Engine and Transmission Problem. In August of 2021, while performing normal driving, the car refused to get in gear and the engine just revved; the Check Engine and Hybrid Systems Failure lights came on, and the car would not work properly. I had it towed to a VW Dealership in Springfield, VA for repairs and was quoted $15,000 for a new E-Engine and Transmission. No Recalls, but online forums show that this is a classic failure of Jetta Hybrids and is due to the corrosive transmission oil used in the sealed transmissions of the Hybrids. Car has remained on VW Dealership lot while a decision is made on the vehicle. November of 2021 I was contacted about a different recall (38C4) for the Jetta; it is a software issue with a European Calibration instead of a US. I am looking to have that repaired to see if it fixes the problem in the car. I am inquiring about the Volkswagen recall 34J6 (or 34J6/4V) for 2013/2014 VW Jetta Hybrids. My VIN does not appear on the list. According to forums, it has experienced the same failure as others that are. This one is for hairline cracks that may form in the Transmission causing it to fail. No warning signs were given before the failure. It was a well maintained car; I was the only owner and drove it for 121,000 miles.

While driving on freeway going 80mph in carpool with my toddler in backseat the car turned off losing all power to car. engine stopped, steering did not work, brakes did not work, and all lights on dash turned off along with headlights and break lights. i pulled into emergency lane and pulled key out. the car restarted back up but no lights were on dash to indicate anything was wrong with it. took the car into local mechanic they could not duplicate issue, and didnt find any codes. car was returned not fixed. it has happened 6 more times 5 times while driving and one time while sitting in a starbucks drive through each time taking key out and able to restart car. took car into vw dealership, and told them the issue with no light saying anything. checked for codes. no codes where found mechanic still now trying to duplicate issue. this is very dangerous issue that needs attention to if it wasn't for just a few cars on the freeway my son and myself would have been gone from a malfunction from the vehicle. I hope no one else encounters this issue.

I was driving on the street and my check engine light came on, as I was making a turn at about 35 miles an hour my car acted like it kicked into neutral and when pressing the gas just revved the engine. I safely pulled over to the side and had the car towed to a mechanic. He took a look and said there was a significant leak coming from the transmission and I should take it to a VW dealership because there are a lot of recalls for this type of stuff. I had it towed to VW and they said it was a hairline crack in the transmission that caused an oil leak into the electronic gearbox which caused the loss of control and power. They said there is no recall and it would be a $12,000.00 fix. The car has 47K original miles on it, no wrecks, and I've never missed an oil change.

The contact owns a 2013 Volkswagen Jetta Hybrid. The contact stated that after stopping at a red traffic light and attempting to move off, the accelerator pedal was depressed however, the vehicle lost motive power and stalled with several unknown warning lights illuminated. The contact was unable to restart the vehicle. The vehicle was towed to an independent mechanic who inspected the vehicle but could not determine the cause for the failure. The contact had the vehicle taken to a local dealer who inspected the vehicle and informed the contact that the vehicle was included in NHTSA Campaign Number: 19V866000 (Power Train) which the contact believed was the cause of the failure. The vehicle was not repaired due to parts not being available. The manufacturer was made aware of the failure. The failure mileage was approximately 136,000.

Car was purchased recently from used car dealer Unique Imports in Tucson. Car was being driven by my wife onto I10 at about 50mph and suddenly lost drive. There was no power being transmitted either from the electric motor or the gasoline engine. With foot on the gas pedal as the car lost speed the gas engine was heard revving but there was no drive. She stopped the car put hazards on and called me. I drove to the car, swapped with her and waited an hour. I was able to start the car and by that time drive had returned so I retrieved the car and returned the short distance home. Then on 10/29 the car was being driven along Tangerine Road and the same problem recurred. A complete loss of drive without warning, necessitating a careful pull over without power onto the hard shoulder. A sudden loss of drive like this is dangerous but fortunately this did not happen on the Interstate this time. Again I drove out to the stranded car, swapped cars and waited. I was able to return home a distance of about 5 miles although the problem recurred twice on the way and each time I had to pull over on the dirt shoulder and wait with hazard signal active for some time for the transmission to restore drive. When it did, it took longer each time. I called VW North America to see if this vehicle was subject to the recall for the mechatronic unit malfunction that causes clutch drivetrain failures exactly like this one. This car had no open recalls in spite of the symptoms, failure mode and driving risk all matching NHTSA 19V-866 https://static.nhtsa.gov/odi/rcl/2019/RCLRPT-19V866-3182.PDF I was informed by VW NA that there was a recall work undertaken by VW North Scottsdale earlier in 2021 pertaining to this issue. The car is not safely driveable until this issue is resolved. Clearly this is not an isolated event. This dangerous failure mode is a systematic problem with this model of vehicle that should be fully addressed by the manufacturer despite the previous recall

The contact owns a 2013 Volkswagen Jetta Hybrid. The contact received notification of NHTSA Campaign Number: 19V866000 (Power Train). The contact took the vehicle to a local dealer for the recall repair however, when the dealer inspected the vehicle the dealer informed the contact they would not be able to perform the recall repair due severe wear and tear on the 1st clutch. The dealer recommended that the transmission be replaced prior to performing the recall repair. The contact was informed that replacing the transmission would be an out of pocket expense. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 37,801.

This is the same as Campagin number 19V866000 (VW recall number 34J6). Hairline cracks have developed in the mechatronic unit, causing transmission oil leaks and decreases in oil pressure. Loss of power greatly increases the risk of a crash, because the issue is largest at low speeds or after stopping.