2016 VOLKSWAGEN JETTA Complaints
View complaints related to 2016 VOLKSWAGEN JETTA. The complaints found here are submitted by actual consumers with first hand experience. There are more than 160 complaints submitted for the 2016 VOLKSWAGEN JETTA. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2016 VOLKSWAGEN JETTA- CALIFON, NJ
AT 32,000 MILES THE CLUTCH STARTED SLIPPING. EVEN THOUGH COVERED UNDER WARRANTY I WAS TOLD MY MY LOCAL VW DEALER AND BY VW OF AMERICA THAT THEY WOULD HAVE TO PULL THE CAR APART TO DETERMINE IF IT IS COVERED. IF THEY DETERMINE IT IS NORMAL WEAR AND TEAR IT WON'T BE COVERED AND I'M OUT $1100 FOR THE DIAGNOSTIC. MEANWHILE THE VW FORUMS I'VE BEEN ON PINPOINT A WEAK CLUTCH PRESSURE PLATE (DESIGN FLAW) AS THE SOURCE OF THE SLIPPING. THAT MAKES SENSE SINCE I'VE NEVER HAD A CLUTCH SLIP IN MY PREVIOUS 6 MANUAL TRANSMISSIONS AND TWO OF THOSE VEHICLES MADE IT TO OVER 200,000 MILES. THERE IS NO WAY A CLUTCH SHOULD GIVE UP AT 32,000 MILES. THE SLIPPING OCCURS WHILE ACCELERATING IN A HIGH GEAR WITH 4 PEOPLE IN THE CAR. IT JUST STARTED THIS WEEK, BUT IS ALREADY GETTING WORSE. NEITHER THE DEALER OR VWOA COULD TELL ME THE CRITERIA THEY USE TO DETERMINE IF A CLUTCH IS COVERED, BUT THE NICE VWOA REPRESENTATIVE TOLD ME THAT SHORT OF THE CLUTCH FAILING IN THE FIRST YEAR THEY RARELY COVER THE FAILURE. SO I'M LEFT WITH A WARRANTY THAT ISN'T WORTH THE PAPER IT'S PRINTED ON.
Source: NHTSA WEB SITE -
2016 VOLKSWAGEN JETTA- SNELLVILLE, GA
TL* THE CONTACT OWNS A 2016 VOLKSWAGEN JETTA. THE CONTACT HAD DIFFICULTY TURNING THE KEY IN THE VEHICLE'S IGNITION SWITCH. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO STONE MOUNTAIN VOLKSWAGEN (3500 STONE MOUNTAIN HWY, SNELLVILLE, GA) WHERE IT WAS DIAGNOSED THAT THE IGNITION SWITCH WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2016 VOLKSWAGEN JETTA- BOYNTON BEACH, FL
WAS TRAVELING AT A SLOW RATE OF SPEED PREPARING TO PARK CAR WITH FOOT ON BREAK. WHEN SUDDENLY CAR ACCELERATED WELL MY FOOT WAS ON THE BREAK AND HOPED THE CURB. CAR WOULD NOT STOP AND HAD TO USE THE E BRAKE.
Source: NHTSA WEB SITE -
2016 VOLKSWAGEN JETTA- RICHMOND, CA
TL* THE CONTACT OWNED A 2016 VOLKSWAGEN JETTA. WHILE DRIVING 40 MPH, THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO RESPOND. AS A RESULT, THE VEHICLE ACCELERATED AND STRUCK THE REAR OF ANOTHER VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT SUSTAINED MINOR INJURIES TO THE RIGHT KNEE THAT DID NOT REQUIRE MEDICAL ATTENTION. THE CONDITION OF THE OCCUPANTS IN THE OTHER VEHICLE WERE UNKNOWN. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED BY THE INSURANCE COMPANY TO A TOW LOT WHERE IT WAS DEEMED DESTROYED. THE DEALER (HANLEES HILLTOP TOYOTA, 3233 AUTO PLZ, RICHMOND, CA 94806, (510)-243-2020) WAS CONTACTED, BUT THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 4,000. *TT
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2016 VOLKSWAGEN JETTA- RICHMOND, CA
TL* THE CONTACT OWNED A 2016 VOLKSWAGEN JETTA. WHILE DRIVING AT A SLOW SPEED WITH THE BRAKE PEDAL DEPRESSED, THE VEHICLE ACCELERATED INDEPENDENTLY. THE CONTACT STATED THAT THE VEHICLE ACCELERATED FROM 3 MPH TO 40 MPH AND CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE CONTACT STATED THAT THE AIR BAGS FAILED TO DEPLOY. THE CONTACT WAS NOT INJURED; HOWEVER, THE DRIVER OF THE OTHER VEHICLE SUSTAINED A WHIPLASH. MEDICAL ATTENTION WAS NOT RECEIVED. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DEEMED DESTROYED. THE DEALER WAS NOT CONTACTED TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 3,999. *TT
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2016 VOLKSWAGEN JETTA- PROVO, UT
KEY STUCK IN IGNITION WHEN TURNING OFF THE ENGINE WHEN I STOPPED. I CANNOT TURN OFF THE ENGINE, I CANNOT TAKE KEY OUT OF IGNITION.
Source: NHTSA WEB SITE -
2016 VOLKSWAGEN JETTA- ABERDEEN, MD
TL* THE CONTACT OWNS A 2016 VOLKSWAGEN JETTA. AFTER DRIVING THE VEHICLE AND PARKING IT, A VERY STRONG ODOR OF FUEL WAS DETECTED. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED SEVERAL TIMES. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 32,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2016 VOLKSWAGEN JETTA HYBRID- WHARTON, TX
STARTED THE CAR AND CHIMES STARTED RANDOMLY GOING OFF.... THEN SUDDENLY, WHILE TRAVELING, THE ABS, LITES, HYBRID, TIRE PRESSURE, AND AIR BAG LITES ALL CAME ON AND THE CAR STARTED JERKING AS IF THE BRAKES WERE BEING JAMMED.
Source: NHTSA WEB SITE -
2016 VOLKSWAGEN JETTA- LAKE WORTH, FL
THE ORIGINAL VW BATTERY LEAKED AND CORRODED RTHE CABLES SHORTING OUT THE CAR REQUIRING A TOW. IT WOULD NOT TAKE A JUMP AND AFTER TAKING IT TO A VW DEALERSHIP, THE BATTERY, CABLES AND STARTER HAD TO BE REPLACED. THE VEHICLE WAS STATIONARY WHEN THIS HAPPENED. THIS ALSO HAPPENED TO MY PREVIOUS VW.
Source: NHTSA WEB SITE -
2016 VOLKSWAGEN JETTA- RICHMOND, VA
WHILE DRIVING THE CAR ON CITY STREETS AND ON THE HIGHWAY AT 65 MPH THE CAR SUDDENLY BECOMES UNRESPONSIVE AND SLOWS TO A STOP. THE STEERING WHEEL LOCKS AND THE ACCELERATOR DOES NOT WORK. THE CAR WILL NOT IMMEDIATELY RESTART. IF THE CAR IS TURNED OFF AND ALLOWED TO SIT FOR 10-15 MINUTES IT WILL USUALLY RESTART. THIS HAS HAPPENED AT LEAST THREE TIMES.
Source: NHTSA WEB SITE