2019 VOLKSWAGEN JETTA Complaints

The contact owns a 2019 Volkswagen Jetta. The contact received notification of NHTSA Campaign Number: 23V604000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

when getting into the car the ignition switch failed to start 8 times. This happens every time I enter the vehicle where I live which is a cold climate. The recall is suspected only to affect the car in hotter climates but my car has been affected in the cold. It stalled while I was driving as well and I was able to turn the car back on. On the screen, it said failed transmission. This recall has been mailed to me 5 months ago and is still not yet fixed. I have been paying for my car on time monthly and am struggling to drive my car to the ignition switch failing. The car stalling did not hurt me and luckily no one was behind me. volkswagen has recognized the issue and sent out a recall in the mail but It's taking so long to fix and was not supposed to stall like this. the warning light was that there was failed transmission. my car has been inspected by Fitzgerald and they are unable to do anything about it because there is no remedy for the issue at the moment.

Manufacture hasn’t come up with repairs my car turns off complete while driving. I haven’t been able to drive it because I’m scared of being or cause an accident please help

There has been a recall out on my vehicle for the past 6 months. Previous to this recall being announced by Volkswagen I had issues with my vehicle starting, the dealership determined it was the ignition switch and replaced it out of my pocket. Since this recall being out I have noticed the same issue starting to come back. I have been in person to my local dealership and spoken to many managers as well as waited HOURS trying to contact VW Corporate. I have exhausted all ends and ultimately VW has put me into a position where my vehicle is no a reliable car to drive on day to day life having responsibilities. They have stated that I can have the current issue fixed (the recall) but it will be replaced with the same part and come out of my pocket as well as saying that I will run into this issue again until VW Corporate has come out with a solution and so far it has taken 6 months. I have waited patiently, as we all know, as time goes on the issue is progressing. My local dealership keeps trying to get me to trade in my vehicle but I should not have to take more money out of my pocket when this is a RECALL to begin with.

The contact owns a 2019 Volkswagen Jetta. The contact received notification of NHTSA Campaign Number: 23V604000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2019 Volkswagen Jetta. The contact received notification of NHTSA Campaign Number: 23V604000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

I had been having issues with car turning off while I was driving, at times leaving me stuck at a red light or stop sign. I’d get a warning on my car that said “Please check the starter system”. At times, my car wouldn’t start at all. This issue had been happening since around March 2023 and it’s the end of July 2023, my car stopped turning on completely. I have not been able to use my car. A recall was issued for the problems I had been having in September 2023. I haven’t been able to use my car in almost 6 months

The contact owns a 2019 Volkswagen Jetta. The contact stated that the front driver’s and front passenger’s side seat belts failed to remain buckled while driving with the seat belt warning light illuminated. The vehicle was taken to the dealer who confirmed that the failure was a manufacturer’s defect. The contact was provided an estimate for the repair. The manufacturer was also notified of the failure and informed the contact that the part was not covered under warranty or recall. The vehicle was not repaired. The failure mileage was 75,000.

The contact owns a 2019 Volkswagen Jetta. The contact received notification of NHTSA Campaign Number: 23V604000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Whenever the outside temperature reached 85 degrees Fahrenheit or higher, all computer systems and electrical functions would shut off. If I was driving at the time, the engine would continue to run, but I wouldn't be able to use even the most basic functions -- blinkers, hazard lights, radio, air conditioning -- and all the gauges on the dashboard -- speedometer, gas gauge, etc. -- would stop working, creating a dangerous driving experience. If the car was already parked, or I came to a stop, the ignition would flutter and then shut off as soon as it was put into gear. And only start working again after the car had cooled down, oftentimes by having to dump cold water on the vehicle, or by parking it in the shade for an extended period of time.