2010 VOLKSWAGEN JETTA Complaints

View complaints related to 2010 VOLKSWAGEN JETTA. The complaints found here are submitted by actual consumers with first hand experience. There are more than 860 complaints submitted for the 2010 VOLKSWAGEN JETTA. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2010 VOLKSWAGEN JETTA
    - BRIGHTON, MI

    LATERAL SPACING BETWEEN ACCELERATOR AND BRAKE PEDAL TOO NARROW. THIS SITUATION CAUSES THE DRIVER TO PUSH THE ACCELERATOR PEDAL WHEN REQUIRING BRAKING. ON AT LEAST ONE OCCASION THIS CAUSED ME TO IMPACT A STATIONARY VEHICLE DIRECTLY IN FRONT OF ME. THIS IS A DANGEROUS CONDITION THAT IS AGGREVATED WHEN LARGER FOOTWEAR IS WORN, THIS CONDITION SHOULD BE INVESTIGATED, AS IT AN UNACCEPTABLE PRESENTS A SAFETY RISK

    Source: NHTSA WEB SITE
  • 2010 VOLKSWAGEN JETTA
    - PHILADELPHIA, PA

    DRIVING ON INTERSTATE HIGHWAY FOR GREATER THAN 30 MINUTES, THERE WAS ONSET OF STRONG RAIN CONDITIONS AT ABOUT 30 MINUTES OF DRIVING TIME -- THE EPC LIGHT CAME ON AND THE ABILITY TO ACCELERATE WAS LOST. SYMPTOMS OF DOWNSHIFTING WERE NOTED JUST PRIOR TO ONSET OF ISSUE. DEPRESSING THE ACCELERATOR RESULTED IN RPM INCREASE WITH NO ACCELERATION IN RELATIVELY FAST TRAFFIC (>50MPH). WAS ABLE TO PULL OFF SAFELY AND SHUT VEHICLE OFF. VERY DANGEROUS SITUATION IN HIGH SPEED/STRONG RAIN CONDITIONS. EPC LIGHT TURNED OFF AFTER SHUTOFF AND RE-START, AND I ASSUMED A SLIP ON WET SURFACE. RESTARTED AND ATTEMPTED TO REJOIN TRAFFIC. TRAVELED LESS THAN 50 FEET AND EPC LIGHT RE-LIT WITH NO SLIP, FOLLOWED IMMEDIATELY BY LIGHTING OF THE 'CHECK ENGINE' LIGHT. SAME LACK OF ACCELERATION AND INCREASED RPM WITH DEPRESSING THROTTLE PEDAL WAS NOTED. TURNED OFF ENGINE ON SHOULDER AGAIN AND RESTARTED AFTER FIVE MINUTE PERIOD IN ATTEMPT TO GET HOME AND WAS ABLE TO VERY CAREFULLY/SLOWLY MERGE BACK INTO TRAFFIC WITH CHECK ENGINE LIGHT AND EPC LIGHT LIT FOR ENTIRETY OF TRIP HOME (>50 MILES). VEHICLE DROVE FOR ADDITIONAL APPROXIMATELY 50 MILES WITHOUT SYMPTOMS ONSET. VEHICLE CURRENTLY HAS APPROXIMATELY 50K MILES AND IS DRIVEN ONCE EVERY WEEK OR TWO WEEKS. ALL SERVICE IS PERFORMED REGULARLY. I RESEARCHED THIS SYMPTOM SET ONLINE, ONLY TO FIND HUNDREDS OF COMPLAINTS SIMILAR TO MINE ACROSS THE SPECTRUM OF VW MODELS INDICATING NO PRECISE DIAGNOSIS RELATIVE TO THESE SYMPTOMS COINCIDING WITH THOUSANDS OF DOLLARS OF REPAIRS IN ATTEMPT TO RECONCILE. I DO NOT CARE TO SPEND THOUSANDS OF DOLLARS ATTEMPTING TO REPAIR AN ISSUE THAT CANNOT BE IDENTIFIED USING A 'TRIAL AND ERROR' METHOD ON A VEHICLE THAT KBB VALUES AT LESS THAN 5K. BASED ON MY LIMITED RESEARCH, THIS VERY DANGEROUS ISSUE SHOULD BE SOME SORT OF RECALL. I HAVE RESEARCHED RECALLS ON MY PARTICULAR VEHICLE AND HAVE NOTED NOTHING RELATIVE.

    Source: NHTSA WEB SITE
  • 2010 VOLKSWAGEN JETTA
    - PFLUGERVILLE, TX

    "KEY GETS STUCK IN IGNITION AND I CANNOT TURN OFF THE ENGINE." I GOT HOME FROM RUNNING ERRANDS. PARKED IN MY DRIVEWAY AND COULD NOT TURN CAR OFF. KEY WAS STUCK

    Source: NHTSA WEB SITE
  • 2010 VOLKSWAGEN JETTA
    - MIAMI, FL

    THE ABS SYSTEM WENT OUT OF CONTROL, ALL OF THE SUDDEN THE LIGHTS ON THE DASHBOARD WHERE ON. THE CAR WAS IN MOTION WHEN THIS HAPPENED IT WAS A SCARY SITUATION! THERE IS A LOCAL VOLKSWAGEN NEAR MY HOUSE AND THIS PEOPLE SUGGEST ME TO CHANGE THE ENTIRE ABS PUMP, VACUUM PUMP AND THEY GOT THE NERVE TO CHARGE ME FOR THE CAR REVISION WHEN THEY KNEW THIS CAR IS ON RECALL.

    Source: NHTSA WEB SITE
  • 2010 VOLKSWAGEN JETTA
    - CHEYENNE, WY

    WHEN STARTING FROM A STOP THE TRANSMISSION SLIPS INTO NEUTRAL AND THE CAR ROLLS UNPOWERED TO A STOP. IF THE ENGINE IS TURNED OFF AND TRANSMISSION IS SHIFTED TO "PARK" TO RESTART THE ENGINE IT IS THEN IMPOSSIBLE TO SHIFT THE TRANSMISSION OUT OF "PARK" INTO NEUTRAL OR ANY OTHER GEAR. WHENEVER THIS IS HAPPENING VARIOUS WARNING LIGHTS APPEAR ILLUMINATED ON THE WARNING PANEL-EG. "LOW WASHER FLUID" AND "TRACTION CONTROL WARNING." IN TRAFFIC THIS IS VERY DANGEROUS AND TO GET TO AN "OUTSIDE LANE" MAY BE IMPOSSIBLE. TO LOSE POWER WHEN STARTING FROM A STOP SIGN AND HAVING TO COAST TO A STOP IN THE LANE ONE HAS JUST ENTERED IS VERY DANGEROUS. TWICE WHEN TURNING LEFT WITH A LEFT-TURN GREEN ARROW THE TRANSMISSION FAILED AND I ROLLED TO A STOP, SHIFTED TO "PARK" TO RESTART THE ENGINE ONLY TO HAVE THE TRANSMISSION "LOCK-UP" IN "PARK" WITH ME UNABLE TO PHYSICALLY GET THE SELECTOR LEVER INTO "DRIVE." THIS CAR HAS BEEN SERVICED AT VW EVERY 10,000 MILES SINCE NEW AND AT 104,000 MILES I AM TOLD IT MAY NEED A NEW $7,000.00 TRANSMISSION. ON-LINE I SEE THAT THE "DSG TRANSMISSION " HAS BEEN RECALLED TWICE FROM 2006 TO 2016 FOR "SLIPPING INTO NEUTRAL." HOWEVER, VW CLAIMS THERE ARE NO RECALLS FOR MY VEHICLE AND WHEN I DO A NTSC VIN SEARCH I FIND NO SUCH PROBLEM LISTED. MY NEAREST VW SERVICE DEPARTMENT IS 45 MILES AWAY VIA INTERSTATE AND CITY DRIVING AND I AM AFRAID TO ATTEMPT DRIVING THERE FOR A DIAGNOSIS. LOCAL TRANSMISSION SHOPS ARE UNABLE TO SERVICE OR EVEN DIAGNOSE OR MEASURE THE FLUID LEVEL IN THE VW PROPRIETARY SEALED-UNIT.

    Source: NHTSA WEB SITE
  • 2010 VOLKSWAGEN JETTA
    - FORT WAYNE, IN

    TL* THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA. ON SEVERAL OCCASIONS, WHILE DRIVING 40 MPH, THE VEHICLE STOPPED WITHOUT WARNING. ON ONE OCCASION, THE VEHICLE FAILED TO ACCELERATE. AS A RESULT, THE CONTACT STATED THAT A WARNING INDICATOR ILLUMINATED, INDICATING TO DEPRESS THE BRAKE PEDAL AND ACCELERATE AGAIN. ON ANOTHER OCCASION, WHILE ATTEMPTING TO REVERSE THE VEHICLE, THE GEAR SHIFTER FAILED TO OPERATE AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO VORDERMAN VOLKSWAGEN (LOCATED AT 5811 CROSS CREEK BLVD, FORT WAYNE, IN 46818 (260) 489-7900) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT OFFER ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2010 VOLKSWAGEN JETTA
    - ST LOUIS, MO

    TL* THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE VEHICLE ALARM SOUNDED IN THE MIDDLE OF THE NIGHT. THE CONTACT NOTICED THAT THE KEY FOB AND MANUAL KEYS WERE ONLY LOCKING THE FRONT DRIVER SIDE DOOR AND NOT THE OTHER DOORS. THE VEHICLE WAS TAKEN TO THE BOMMARITO VOLKSWAGEN DEALER WHERE IT WAS DIAGNOSED THAT THE LATCHES FAILED AND NEEDED TO BE REPLACED. THE CONTACT WAS ALSO INFORMED THAT THE VEHICLE WAS OUT OF WARRANTY. THE VEHICLE WAS NOT REPAIRED DUE TO THE REPAIR FEES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS OUT OF WARRANTY AND NOTHING COULD BE DONE. THE APPROXIMATE FAILURE MILEAGE WAS 72,950.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2010 VOLKSWAGEN JETTA
    - POWHATAN, VA

    WE HAVE BEEN VICTIMS OF THE WELL KNOWN LONG STANDING IGNITION KEY STUCK ISSUE ON THESE VEHICLES. SHE STALLED THE CAR IN THE INTERSECTION THEN TRIED TO RESTART BUT THE KEY WAS STUCK. FORTUNATELY A COUPLE NICE GUYS HELPED HER PUSH IT OFF THE ROAD AND I WAS LATER ABLE TO GET THE KEY TO TURN AND GET THE CAR HOME. WHEN I GOT THE CAR HOME IT TOOK ME NEARLY 30 MINUTES TO TURN THE CAR OFF. VW HAS KNOWN ABOUT THIS PROBLEM FOR SOME TIME BUT THEY REFUSE TO FIX IT. SO I'M SPENDING YET ANOTHER WEEKEND FIXING THIS PIECE OF JUNK. GERMAN ENGINEERING IS JUST ANOTHER WAY TO SAY COLLECTION OF STUPID IDEAS. FOR EXAMPLE THEY TWIST THE HEADS OFF THE BOLTS THAT HOLD THE PROBLEMATIC SWITCH IN DURING MANUFACTURE. NO I'M NOT KIDDING FOLKS.

    Source: NHTSA WEB SITE
  • 2010 VOLKSWAGEN JETTA
    - TEXAS CITY, TX

    MY KEY HAS BEEN DIFFICULT TO TURN IN THE IGNITION TO START THE CAR RECENTLY. YESTERDAY I HAD THE SAME PROBLEM BUT THE CAR STARTED. AFTER DRIVING THE CAR THE KEY WOULD NOT TURN TO TURN OFF THE CAR. NO MATTER WHAT I CAN NOT GET THE KEY OUT OF THE IGNITION. I ONLY GOT THE MOTOR TO SHUT OFF BECAUSE MY SON KNEW TO PULL A FUSE AND THEN TAKE OFF A BATTERY CABLE. THIS IGNITION PROBLEM IS SERIOUS AND IS A SAFETY ISSUE IF YOU CAN'T TURN OFF THE CAR.

    Source: NHTSA WEB SITE
  • 2010 VOLKSWAGEN JETTA
    - THOUSAND OAKS, CA

    MY DAUGHTER HAS BEEN DRIVING HER 2010 JETTA SINCE JUNE 2010 (PURCHASED NEW). UNTIL THE END OF 2016 SHE COMPLAINED THAT HER CAR STARTED RUNNING UNSMOOTH, JERKY, THE VSC WARNING LIGHT ON/OFF RANDOMLY, UNABLE TO GO FASTER THAN 60 MPH ON THE FREEWAY WHILE THE CAR WAS SHAKING VIOLENTLY AND THE ENGINE REVVING AGGRESSIVELY. I VERIFIED HER CAR DRIVING CONDITION MYSELF. I WAS TRAVELING ABOVE 70 MPH ON A 65-MPH FREEWAY ZONE. SUDDENLY THE CAR STARTED TO SHAKE VIOLENTLY AS IF ALL WHEELS WERE SEVERELY OFF-BALANCED. IGNORING MY ACCELERATOR PEDAL, I COULD BARELY DRIVE ABOVE 45 MPH. I FELT VERY UNSAFE IN THE MIDDLE OF THE ROAD AND PREPARED TO BE HIT BY ANOTHER CAR AT ANY MOMENT. TO ACHIEVE A DESIRED QUICK BRAKE PEDAL RESPONSE ON VOLKSWAGEN VEHICLES, THE DESIGN ENGINEERS OPTED TO INCREASE THE ASSEMBLY INTERFERENCE BETWEEN THE BRAKE MASTER CYLINDER AND THE BOOSTER INSTEAD TO REDUCE THE BRAKE PEDAL TO THE MASTER CYLINDER PISTON TRAVEL RATIO. THEY REDUCED THE CLEARANCES FROM THE MASTER CYLINDER PISTON SEALS TO THE BRAKE FLUID SUPPLY/RETURN PORTS SO THAT THE CAR BRAKES CAN BE ACTIVATED WITH SHORTER BRAKE PEDAL STROKE. AS THE RESULTS, UNDER ASSEMBLY DIMENSIONAL TOLERANCE STACK-UPS, SOME CARS WERE BUILT WITH THE BRAKE FLUID SUPPLY/RETURN PORTS PARTIALLY OR FULLY COVERED BY THE PISTON SEALS AT THE VOLKSWAGEN FACTORIES. WHEN THE THERMALLY EXPANDED BRAKE FLUID CANNOT FLOW BACK TO RESERVOIR THROUGH THE FULLY COVERED SUPPLY/RETURN PORTS EASILY, THE FLUID WILL EXPAND BRAKE CALIBER PISTONS PUSHING THE BRAKE PADS AGAINST THE ROTORS RESULTING BRAKE DRAGGING. WHEN A MOVING CAR'S ENGINE CANNOT OVERCOME WITH THE BRAKE DRAGGING FRICTIONS, THE CAR DRIVER WILL LOSE HIS/HER CONTROL TO THE VEHICLE SPEED. THE O-RING SWELL DUE TO AGING MADE THE JETTA WORSE. HTTP://WWW.VW-RESOURCE.COM/ADJSTROD.HTML HTTP://BLOG.CARANDDRIVER.COM/WHAT-EXACTLY-DOES-VOLKSWAGEN-MEAN-BY-GERMAN-ENGINEERING-ANYWAY/

    Source: NHTSA WEB SITE