2011 VOLKSWAGEN JETTA Complaints
View complaints related to 2011 VOLKSWAGEN JETTA. The complaints found here are submitted by actual consumers with first hand experience. There are more than 610 complaints submitted for the 2011 VOLKSWAGEN JETTA. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
-
2011 VOLKSWAGEN JETTA- AUSTIN, TX
LOW-BEAM HEADLIGHTS GO DARK WITHIN A YEAR AT BEST. I HAVE REPLACED HEADLIGHT BULBS AT LEAST 6 TIMES SINCE I'VE OWNED IT. I RECENTLY REPLACED ONE BULB AND THE NEXT DAY IT WAS OUT. UPON INSPECTION, THE BULB DOES NOT APPEAR TO BE 'BURNED-OUT'. OTHER LIGHTS FUNCTION, INCLUDING THE LOW-BEAM ON THE OTHER SIDE OF THE CAR.
Source: NHTSA WEB SITE -
2011 VOLKSWAGEN JETTA- KEIZER, OR
WHEN DRIVING CAR THE ENGINE WILL STALL AND LOCK UP THE POWER STEERING. IT MAY HAPPEN 3-4 TIMES WITHIN IN 3 MILE DISTANCE. IT HAS BEEN TAKEN TO TWO DIFFERENT AUTO REPAIR SHOPS ONE OF WHICH DEALS ONLY WITH GERMAN MOTORS. THE PROBLEM CANNOT BE DIAGNOSED. AFTER REPLACING THE FUEL PUMP AND CRANK SHAFT SENSOR THE PROBLEM STILL EXISTS. THIS IS SO DANGEROUS TO DRIVE AS YOU DON'T KNOW WHEN IT WILL HAPPEN. PLEASE HELP WITH SUGGESTIONS AS THE MECHANICS AREN'T ABLE TO DIAGNOSE THE PROBLEM. THANK YOU
Source: NHTSA WEB SITE -
2011 VOLKSWAGEN JETTA- EAST MEADOW, NY
2011 VOLKSWAGEN JETTA. CONSUMER WRITES IN REGARD TO VEHICLE STALLING AND SHUTTING OFF WHEN SLOWING TO STOP AND AFTER REPAIRS INCIDENT HAPPENED AGAIN. CONSUMER REQUEST REIMBURSEMENT FOR REPAIRS. *AS *JS
Source: CONSUMER LETTER -
2011 VOLKSWAGEN JETTA SPORTWAGEN- ALSTEAD, NH
I WAS DRIVING ON THE HIGHWAY AND I SMELLED BURNING PLASTIC. I REACHED BEHIND MY BACK AND BURNED MY FINGER. I PULLED OFF AND LOOKED AND SAW A HOLD AND MELTED SEAT. THE BACK OF MY COAT WAS MELTED AS WELL. I HAVE TAKEN IT TO A VW DEALER TO BE INSPECTED AND IT WAS CAUSED BY A WIRE SHORTING OUT. THERE IS A CASE NOW OPEN FOR ME WITH VW. WAITING TO HEAR IF THEY WILL PAY TO FIX THE SEAT.
Source: NHTSA WEB SITE -
2011 VOLKSWAGEN JETTA- GREENVILLE, OH
ALWAYS HAD ELECTRICAL ISSUES, ALWAYS CHANGING FUSE FOR HORN, HORN "NEVER" WORKS! ISSUES WITH IGNITION, DIFFICULT TO TURN OFF, NOT CANNOT TURN ON AT ALL, KEY WON'T TURN ENOUGH, CONTACT VOLKSWAGEN, ADVISED OUT OF WARRANTY, NO RECALL FOR ISSUES I AM HAVING, VW DOES NOT STAND BEHIND THEIR PRODUCT-VERY EXPENSIVE TO FIX, VW WILL DO NOTHING,TOLD ME NOT A COMMON ISSUE (ALL THEY HAVE TO DO IS READ THROUGH THE COMPLAINTS ON HERE AND FIND LOTS OF PEOPLE W/SAME ISSUE(S) WOULD NOT RECOMMEND VW TO ANYONE!
Source: NHTSA WEB SITE -
-
2011 VOLKSWAGEN JETTA SPORTWAGEN- SANTA CLARA, CA
TL* THE CONTACT OWNS A 2011 VOLKSWAGEN JETTA SPORTWAGEN. WHILE DRIVING 30-35 MPH, THE VEHICLE SHOOK AND MISFIRED. ALSO, THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE TIMING CHAIN NEEDED TO BE REPLACED. THE CONTACT CALLED DIRITO BROTHERS WALNUT CREEK VOLKSWAGEN (2020 N MAIN ST, WALNUT CREEK, CA 94596, (925) 934-8224) AND WAS INFORMED TO SCHEDULE A SERVICE APPOINTMENT. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 181258947. THE MANUFACTURER REFERRED THE CONTACT TO THE LOCAL DEALER. THE FAILURE MILEAGE WAS 94,000. *DT *JS *DT *JB
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 VOLKSWAGEN JETTA- SANTA CLARA, CA
MY VOLKSWAGEN JETTA 2011 SEEMS TO HAVE MISFIRE. IT HAS A CHECK ENGINE LIGHT ON. THE CAR SHAKES WHEN SLOW DOWN AND/OR AT STOPS. VW CERTIFIED MECHANIC TRIED CHANGING THE PLUGS, AND CLEANING THE VALVES BUT NOTHING HELPED. HE ALSO TIED SHAFT CRANK SENSOR THAT DID NOT HELP EITHER. FINALLY THE DIAGNOSIS REPORT INDICATED THAT IT'S TIMING CHAIN ISSUE THAT NEED TO BE REPLACED.
Source: NHTSA WEB SITE -
2011 VOLKSWAGEN JETTA- LILBURN, GA
IGNITION KEY WILL NOT TURN ENGINE OFF, CANNOT REMOVE WITHOUT 10 MINUTES OF JIGGLING. SECOND OCCURRENCE, SECOND REPAIR. MY VEHICLE HAS 49,800 MILES. IGNITION MODULE AND ASSOCIATED PARTS WERE REPLACED IN 2015 DUE TO FAILURE AND NOW IN SEPTEMBER 2018 DUE TO FAILURE. KEY ALSO BROKE DUE TO REPEATED ATTEMPTS TO REMOVE.
Source: NHTSA WEB SITE -
2011 VOLKSWAGEN JETTA- DAYTON, OH
TL* THE CONTACT OWNS A 2011 VOLKSWAGEN JETTA. ON MULTIPLE OCCASIONS, THE VEHICLE WOULD NOT IMMEDIATELY START. WHILE DRIVING, THE VEHICLE WOULD SUDDENLY SHUT OFF WITHOUT WARNING. ON ONE OCCASION, AFTER DRIVING INTO A BUSY INTERSECTION, THE VEHICLE SUDDENLY SHUT OFF. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE CRANK SENSOR WAS FAULTY. THE CRANK SENSOR WAS REPLACED, BUT THE FAILURES CONTINUED. THE LOCAL DEALER (WHITE ALLEN VOLKSWAGEN, 648 SPRINGBORO PIKE, DAYTON, OH) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 65,000. THE VIN WAS INVALID.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 VOLKSWAGEN JETTA- SPRING MILLS, PA
PASSENGER AIRBAG IS OFF EVEN WHEN SOMEONE IS SITTING IN THE SEAT. IF SOMEONE DOES NOT HAVE THE SEATBELT FASTENED IN THE PASSENGER SEAT THE BELL AND LIGHT WILL NOT COME ON.
Source: NHTSA WEB SITE