1999 VOLKSWAGEN JETTA Complaints

WE HIT A LIGHT POLL AND A TELEPHONE POLL. WE HIT THE LIGHT POLL FRONT AND CENTER AND THE TELEPHONE POLL ON THE DRIVER'S SIDE FRONT. WE HIT BOTH GOING 40 MILES PER HOUR AND THE DAMAGE WAS SO SEVER THAT THE CAR WAS WRAPPED AROUND THE POLLS, ENOUGH TO BREAK THOUGH THE SUB-FRAME, TEAR OFF THE AXEL OF THE DRIVERS FRONT, AND PUSH ENGINE UPWARDS BREAKING THE ENGINE MOUNTS. THE DAMAGE ON THE DRIVER'S SIDE CONTINUES TO THE DRIVER'S DOOR CAUSING IT TO BE VERY DIFFICULT TO OPEN THE DOOR SO THE INJURED CAN BE REMOVED FROM THE CAR. THE DRIVER'S SIDE TIRE DO NOT EXPLODE; RATHER IT IS MISSHAPED THE RIM, THE WHEEL WELL, AND THE TIRE IT SELF. NONE OF THE FOUR AIR BAGS DEPLOYED. WHY? IF SOMEONE NEEDS TO SEE THE PICTURES OR WOULD LIKE TO SEE THE PICTURES, PLEASE LET ME KNOW AND I WILL GLADLY E-MAIL PICTURES OF THE DAMAGE. THANK YOU FOR YOUR TIME! JESSICA A. RIGAUD. *AK

I HAVE A 1999 JETTA. THE OXYGEN SENSOR WAS REPLACED AND BASED ON THE VOLKSWAGEN CUSTOMER TEAM, MY CAR (BASED ON THE VIN #) DOES NOT FALL IN THE ONES THAT THEY RECALLED WITH THE SAFETY ALERTS ISSUED BY THE EPA AND THE VOLKSWAGEN COMPANY. I BELIEVED THAT THEY MOST RE-CONSIDERED THE WAY THAT THEY SELECTED THE AFFECTED VEHICLES. SINCE I KNOW PEOPLE WHO HAS BEEN DEALING WITH THE SAME OXYGEN SENSOR PROBLEM, AND THEIR VEHICLE IDENTIFICATION NUMBER DOES NOT FALL IN THE ONES THAT THE COMPANY HAS IDENTIFIED FOR THE RECALLED.*AK

WITH KEY IN IGNITION CONSUMER STEPPED OUT OF CAR AND DOOR AUTOMATICALLY LOCKED.*AK

I HEARD A SNAPPING NOISE WHEN I RAISED WINDOW. WHEN I TRIED TO LOWER THE WINDOWS, THE DRIVER'S SIDE FRONT WINDOW FELL IN BETWEEN THE DOOR & PANEL. I'VE BEEN TOLD BY THE DEALERSHIP THAT THIS PART IS ON NATIONAL BACKORDER AND I MAY NOT BE ABLE TO GET ONE FOR SIX WEEKS.*AK

VEHICLE WAS PARKED AND SMOKE STARTED TO COME FROM B- PILLER. AFT VEHICLE WAS SERVICED AND INSPECTED BYDEALER IT WAS DISCOVERED THAT RELAY DID NOT TRIP, CAUSING WIRING HARNESS TO CATCH ON FIRE. AFTER INVESTIGATION THE ENTIRE WIRING HARNESS NEEDS TO BE REPLACED. PLEASE PROVIDE FURTHER INFORMATION.*AK.

WHILE DRIVING, I WENT TO CRACK OPEN MY DRIVER SIDE POWER WINDOW. THE ENTIRE WINDOW DROPPED INTO THE DOOR AND BROKE INSIDE THE DOOR. IT HAPPENED VERY FAST AND MADE A FAIRLY LOUD NOISE. WHEN I CALLED MY VW DEALER, THEY SAID THAT THIS IS HAPPENING DUE TO PLASTIC WINDOW CLIPS EXPANDING AND BREAKING WITH EXCESSIVE HEAT. I LIVE IN THE SOUTH AND IT'S BEEN VERY HOT. THEY TOLD ME THAT THERE IS A BACKORDER FOR THE REPLACEMENT PARTS (NOW WITH ALUMINUM WIINDOW CLIPS), BUT THAT I COULD BRING MY CAR IN AND THEY WOULD PUT IT IN THE VW "CUE." I DID SO THIS MORNING. THERE WERE 8-10 VWS WITH BROKEN WINDOWS JUST IN FRONT OF MY CAR, WITH THE EXACT SAME PROBLEM. THIS IS ONLY AT ONE OF TWO LOCAL DEALERS, AND THEY BOTH HAVE AS HIGH OF A VOLUME/BACKORDER. I AM UPSET THAT THEY WON'T PROACTIVELY REPLACE OTHER WINDOWS WITH THE PLASTIC CLIPS. THEY REPORT THAT THE WINDOWS HAVE TO BREAK BEFORE THEY'LL PAY FOR THEM. I AM TOLD THAT MY EXTENDED WARRANTY WILL COVER THE COST OF REPLACEMENT, BUT HAVE NO CONFIRMATIN OF THIS YET. VW SHOULD DO A NATIONAL RECALL AND FIX ALL THESE WINDOWS FOR FREE. I WILL NOT BUY ANOTHER VW, AND I'M HEARING MANY PEOPLE SAY THIS. THIS IS NOT MY FIRST PROTOTPYE (HAPPENING ACROSS VWS) PROBLEM SINCE THE 3.3 YEARS I'VE OWNED THE CAR. I'VE HAD A DOOR SEAL FALL COMPLETELY OFF AND HAVE HAD MAJOR PROBLEMS WITH BUMPER AND CURB CLEARANCE, CAUSING ME TO HAVE TO HAVE THE ENTIRE FRONT BUMPER AND GUARD REPLACED ($500 FOR INSURANCE DEDUCTIBLE). THE ENGINE IN THE CAR SEEMS TO BE FINE, WITH THE EXCEPTION OF THE O2 SENSOR THAT HAD TO BE REPLACED AT 1.5 YEARS OF OWNERSHIP. I WAS TOLD, BUT HAVE NO CONFIRMATION, THAT THIS SENSOR PROBLEM IS ALSO SOMEWHAT COMMON WITH THE NEWER VWS. OTHER THAN THAT LAUNDRY LIST, I LOVE MY CAR!*AK

MY CAR HAS BEEN IN THE SHOP NEARLY EVERY MONTH IN THE PAST YEAR (EXCEPT FOR 3 MONTHS WHEN IT WAS IN THE SHOP DUE TO ACCIDENT), THE BRAKE PEDAL WOULD STICK ALMOST EVERY TIME IT WAS DRIVEN WOULD CONTACT DEALER AND THEY COULD NOT FIND ANYTHING WRONG BECAUSE IT WAS NOT REPORTING TO A COMPUTER. I FINALLY FIGURED OUT IF I PUT MY FOOT UNDER THE BRAKE PEDAL AND PULL IT BACK OUT IT WOULD RELEASE, IT ONCE WOULD NOT GO OVER 40 MPH. I CALLED A TOW TRUCK MULTIPLE TIMES TO HAVE IT TAKEN DOWN TO DEALER STILL NO ONE COULD FIND ANYTHING WRONG. THEN I WAS SITTING IN A DRIVE THRU AND THE CARE MADE A POPPING SOUND AND THE BRAKE PEDAL WENT TO THE FLOOR AND I LOST MY BRAKES BUT I PRESSED THEM AGAIN AND THEY WERE FINE. I CONTACTED VW AND THEY DID NOT KNOW WHAT IT WAS. DRIVING HOME I TAPPED THE BRAKES TO SLOW DOWN A LITTLE AND THE BRAKE STUCK AND THREW ME FORWARD LUCKILY NO ONE WAS BEHIND ME. I CALLED VW IMMEDIATELY AND TOLD THEM THAT I DID NOT WANT MY CAR BACK UNTIL IT WAS FIXED. THE REP DROVE MY CAR FOR A WEEK AND OF COURSE NOTHING HAPPENED TIL THE MECHANIC DROVE IT. I HAVE HAD THE MASTER CYLINDER AND THE BRAKE BOOSTERS REPLACED WHICH HAS SEEMED TO HELP THE BRAKE FROM STICKING BUT NOW MY ROTARS ARE RUINED AND VW DOES NOT WANT TO REPLACE THEM BECASUE THEY ARE MAINTENANCE PARTS WHEN IT WAS A WARRANTY PART THAT MADE THEM GO BAD. RECENTLY DRIVING TO SAN DIEGO MY CRUISE CONTROL WOULD NOT KEEP MY CAR AT A SET SPEED, WOULD NOT PULL HILLS (HAD A FULLY LOADED SEMI PASS ME) WOULD DROP TO 40 MPH ON GRADES, HAD TO KEEP THE CAR PEGGED TO GO POSTED SPEED LIMIT ON STRAIGHT STRETCHES. WINDOWS HAVE FALLEN TWICE ON EACH SIDE, MIDDLE RESTRAINT IN BACK SEAT LOCKS UP AND HAS TO BE REPLACED, CUP HOLDER BROKE, BRAKE RELAY WENT OUT SEVERAL TIMES (NO BRAKE LIGHTS ALMOST REAR ENDED). IS THERE ANYTHING I CAN DO ON THIS WILL IT FALL UNDER THE LEMON LAWS. I WANT TO REPLACE IT DUE TO HIGH COST AND TIME SPENT GOING BACK AND FORTH TO THE DEALER BUT I MORE THAN IT IS WORTH. WHAT CAN BE DONE ABOUT THIS?*AK

POWER WINDOW WAS GOING DOWN, HEARD SNAP AND WINDOW NEVER WENT BACK UP. SERVICE CENTER SAID IT WOULD BE 5 DAYS BEFORE THEY COULD GET ME IN AND THEY DECIDED TO DUCT TAPE MY WINDOW SO IT WOULD STAY UP. THEY SAID THIS IS A COMMON VW PROBLEM...SOMEHTING ABOUT A PLASTIC REGULATOR. NEVR BUY VOLKSWAGEN. *AK

CONSUMER HAS HAD AN ONGOING PROBLEM WITH THE BRAKES SINCE THE INITIAL LEASING OF THIS VEHICLE. THE VEHICLE FAILED EIGHT TIMES WITH THE SERVICE STATION DOING ACTUAL REPAIRS FOUR OF THOSE TIMES. TEH PROBLEM LIES WITH THE CALIPER SUSPENSION THAT CONTROLS THE BRAKES. *JG *CB

SINCE 14,000 MILES DRIVER'S SIDE WINDOW HAS COME OFF THE TRACK ON TWO OCCASIONS, AND BOTH REAR SIDE WINDOWS CAME OFF THE TRACK ONE TIME EACH. PROBLEM ARE STILL OCCURRING. DEALER AND MANUFACTURER WERE NOTIFIED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK