2010 VOLKSWAGEN JETTA Complaints

AS WITH MOST OTHER 2010 VW JETTA OWNERS, MY PREMIUM 8 TOUCH SCREEN RADIO (SN: VWZ4Z7J3024044) STOPPED WORKING, NO WARNING OR INTERMITTENT PROBLEMS PRIOR TO THE FAILURE. I HAVE BEEN TAKING A GREAT CARE OF MY JETTA WHICH HAS VERY LOW MILES (33K) AND I NEVER HAVE HAD A RADIO FAIL IN ANY MY PREVIOUS CARS, ONE OF THEM WAS ALSO A VW CAR. MY LOCAL VW DEALERSHIP WANTS TO CHARGE ME $600 FOR A REFURBISHED RADIO PLUS $70 FOR THE INSTALLATION. I HAVE REVIEWED VARIOUS ONLINE FORUMS AND DISCOVERED THIS IS A COMMON PROBLEM WITH THE REVISION OF THIS RADIO FOR THE 2010-2011 MODEL YEAR. UNFORTUNATELY VOLKSWAGEN HAS DONE NOTHING TO ISSUE RECALL. THE CAR HAS INTEGRATED HANDS FREE BLUETOOTH WHICH ALSO DOES NOT WORK BECAUSE OF THE RADIO AND IS A SAFETY ISSUE FOR HANDS FREE CALLING REQUIRED IN MY STATE. ALSO, THIS WILL CAUSE A DRAIN ON THE BATTERY WHICH COULD RESULT IN NOT BEING ABLE TO START THE VEHICLE AFTER SITTING TOO LONG.

ENGINE OF MY CAR CAUGHT FIRE AFTER A SHORT DRIVE, LUCKILY MY DAUGHTER WAS ABLE TO PULL IT ON OUR DRIVE WAY AND MOVE AWAY SAFELY BEFORE ENGINE CAUGHT FIRE. WE HAD TO CALL FIRE DEPARTMENT TO PUT OFF THE FIRE.

BRAKES WILL LOCK AT TIMES. PEDAL WILL GO TO FLOOR AT TIMES. RECALL ISSUED FOR OTHER JETTAS WITH SIMILAR PROBLEMS, WHY NOT MINE?

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND THE AIR BAG AND BRAKE INDICATORS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 15,800.

IGNITION SYSTEM KEEPS FAILING. CAR KEYS GET STUCK AND CAR WON'T TURN OFF AND HAVING A HARD TIME TUNING THE KEY TO START THE CAR. EACH TIME THE CAR IS PARKED AND THE STEERING LOCK IS DISENGAGED.

WHILE DRIVING TO WORK ON A VERY BUSY INTERSTATE MY 2010 VW JETTA TDI HAD A CHECK ENGINE LIGHT COME ON, IMMEDIATELY FOLLOWED BY MY CAR STUTTERING AND SHUTTING OFF IMMEDIATELY. AFTER NEING TOWED TO THE DEALER, I WAS INFORMED THE ENTIRE FUEL SYSTEM HAD TO BE REPLACED AND THAT THIS WAS A MAJOR ISSUES WITH VW DIESELS (ESP. YEARS 2009 & 2010). THE HPFP HAD BECOME SUCH A PROBLEM THAT THE MANUFACTURER EXTENDED THE WARRANTY FOR THE FUEL SYSTEM TO 120K MILES OR 10 YEARS. MY MILEAGE WENT OVER THE ALLOTTED AMOUNT BY 5K MILES BUT AFTER MANY CALLS TO VW CUSTOMER SERVICE THEY REFUSED ANY HELP, THEY WOULD NOT COVER THE $5,000 REPAIR, THE $3,000 IN PARTS OR ANYTHING. THEY REFUSED ANY TYPE OF HELP EVEN THOUGH THEY MOST CERTAINLY COULD HAVE ASSISTED ME. IT IS WELL KNOWN THAT THE FUEL PUMP IS POOR, EVEN THE REPLACEMENT PUMPS HAVE A HUGE FAILURE RATE YET VW DOES NOTHING TO ASSIST THEIR CUSTOMERS. THEY HAVE FAILED TO PRODUCE A HPFP THAT DOES NOT BREAK DOWN AND THEN THEY MAKE IT THE CUSTOMERS FAULT BY NOT RECALLING THE PART. THESE FUEL SYSTEMS SHOULD HAVE BEEN REPLACED AS A RECALL BEFORE THEY CAUSE THE CAR TO SUDDENLY STOP ON A BUSY INTERSTATE. I AM THANKFUL THAT I WAS NOT INJURED BUT I AM FURIOUS THAT I AM JUST ONE OF MANY THAT HAVE WENT THROUGH THIS AND BEEN OFFERED NO HELP. WE ARE LEFT TO PAY THE PRICE, ONE THAT RUNS ANYWHERE FROM $5,000-$9,000. THAT IS AN UNACCEPTABLE REPAIR COST TO A VEHICLE WITH UNDER 125K MILES, AND IT HAPPENS AS SOON AS 6K. THE ENGINEERS AT VW SHOULD BE HELD ACCOUNTABLE FOR THEIR POOR DESIGN, INABILITY TO CORRECT IT AND ABANDONMENT OF THEIR LOYAL CUSTOMERS. VW HAS SHOWN A COMPLETE DISREGARD FOR HUMAN LIFE BY FAILING TO PROPERLY ADDRESS THIS ISSUE.

CAR SUDDENLY UNABLE TO ACCELERATE BEYOND 30 MPH. CAR GENTLY DRIVEN TO DEALERSHIP WHERE CAR DIED AND WAS UNABLE TO START. DEALERSHIP HAS INVESTIGATED AND FOUND METAL SHARDS FROM FUEL FILTER HAVE MIGRATED THROUGHOUT THE FUEL SYSTEM. COST OF REPAIR $5400. CAR IS PART OF VW BUYBACK PROGRAM. DEALER REFUSED TO BUY BACK VEHICLE WITHOUT REPAIR STATING VEHICLE MUST BE " ABLE TO GET TO DEALERSHIP ON ITS OWN'. I DROVE VEHICLE TO DEALER. DEALER REFUSES TO WORK WITH ME ON BUYBACK. NOW FORCED TO PAY FOR EXPENSIVE REPAIR. DEALER STATE REPAIR " EXPECTED DUE TO HIGH MILEAGE" I HAVE ALWAYS HAD HIGH MILEAGE VEHICLES AND HAVE NEVER BEFORE HAD METAL IN FUEL LINE DUE TO FUEL FILTER FAILURE.

2010 VW JETTA WITH 73K MILES EXPERIENCEING ISSUES WITH THE HYDRAULIC PUMP AND ABS SYSTEM. WHILE IN THE CAR IS IN MOTION, ENGAGEMENT OF THE ABS SYSTEM CAUSES THE DRIVER TO LOSE CONTROL OF THE VEHICLE. WHEN BRAKES ARE HIT, CAR VIOLENTLY PULLS FROM LEFT TO RIGHT OUT OF LANE BEYOND THE DRIVERS CONTROL. THIS ISSUE HAS OCCURRED MULTIPLE TIMES TRYING TO DECELERATE WHILE DRIVING ON A HIGHWAY IN HIGH TRAFFIC SITUATIONS. SMOKE FROM TIRE BURN HAS OCCURRED FROM THE LOSE OF CONTROL. THANKFULLY NO ACCIDENT OCCURRED, BUT THAT WAS EXTREMELY LUCKY. IT IS AN EXTREMELY DANGEROUS CONDITION AND THE CAR IS UNDRIVEABLE WITH THIS ISSUE. NHTSA RECALL CAMPAIGN #16V913000 ISSUED ON 12/20/16 COVERS THIS MODEL AND YEAR VW FOR THIS EXACT ISSUE, HOWEVER, THE VIN NUMBER IDENTIFIED ABOVE IS NOT COVERED BY THE CURRENT RECALL. THE RECALL NEEDS TO BE EXPANDED TO COVER ADDITIONAL 2010 MODEL YEAR JETTA'S EXPERIENCING THE SAME HIGHLY DANGEROUS HYDRAULIC ABS ISSUE.

TL* THE CONTACT OWNED A 2010 VOLKSWAGEN JETTA. WHILE THE CONTACT'S SON WAS DRIVING 10 MPH, HE CRASHED INTO ANOTHER VEHICLE. THE AIR BAG WARNING INDICATOR ILLUMINATED, BUT THEY DID NOT DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO THE BODY SHOP AT AN INDEPENDENT DEALER AND DEEMED DESTROYED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 44,000.

PASSAGE SIDE HIGH AND LOW BEAM , DRIVERSIDE DAYTIME RUNNING LIGHT, DRIVERSIDE REAR TAIL LIGHT, REVERSE LIGHT AND BRAKE LIGHTS ALL STOPPED WORKING CHANGED ALL BULBS STILL DIDN'T WORK PULLED F16 FUSE FUSE IS BURNT AND MELTED THE FUSE PORT. VW STATED IT WOULD NOT BE COVERED EVEN THOU IT WAS RECALLED FOR THE 2009 SAME MAKE AND MODEL. CALLED VW CARE AND EXPLAINED MY VEHICLES BUILD DATE STATED 12.09 MEXICO REFUSED TO COVER IT UNDER RECALL. EXPLAIN THAT MY VEHICLE IS NOT SAFE TO OPERATE.