2012 VOLKSWAGEN JETTA Complaints
View complaints related to 2012 VOLKSWAGEN JETTA. The complaints found here are submitted by actual consumers with first hand experience. There are more than 480 complaints submitted for the 2012 VOLKSWAGEN JETTA. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2012 VOLKSWAGEN JETTA- FORT WORTH, TX
TL* THE CONTACT OWNS A 2012 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE REAR DRIVER AND FRONT PASSENGER DOORS DID NOT LOCK WHEN THE ALARM WAS ACTIVATED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO AUTOBAHN MOTORCAR GROUP (3000 WHITE SETTLEMENT ROAD, FORT WORTH, TX 76107, 817-336-0885) WHERE IT WAS DIAGNOSED THAT THE DOOR LATCHES NEEDED TO BE REPLACED. THE MANUFACTURER WAS CALLED, BUT THERE WAS NO RESPONSE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS NOT PROVIDED.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2012 VOLKSWAGEN JETTA- CRESCO, PA
THE CAR WILL NOT TURN OFF. THE IGNITION SWITCH WILL NOT ALLOW THE KEY TO BE TURNED INTO THE OFF POSITION AND IT CONTINUES TO RUN. THE KEY CANNOT BE REMOVED. THE VEHICLE IS STATIONARY AND IN PARK.
Source: NHTSA WEB SITE -
2012 VOLKSWAGEN JETTA- SAN BERNARDINO, CA
IGNITION KEY GOT STUCK INTO IGNITION SWITCH MAKING UNABLE TO TURN THE CAR OFF, THIS IS THE SECOND TIME THIS HAPPEN, THE FIRST TIME DEALER REPLACE THE SWITCH CHARGING OVER 500.00 DOLLARS WORKED GOOD FOR A WHILE AND THEN THE KEY STARTED TO FEEL LIKE A BUMP WHEN TURNING THE KEY OFF AGAIN UNTILL GET COMPLETELY STUCK FOR SECOND TIME IN ABOUT 3 YEARS SPAN, CONTACTED DEALER AND THE CUSTOMER SERVICE DENY ANY WRONG DOING EVEN THOUGH SHE SAID IS A COMMON ISSUE, OBVIOUSLY THEY KNOW ABOUT THE ISSUE.
Source: NHTSA WEB SITE -
2012 VOLKSWAGEN JETTA- FONTANA, CA
TL* THE CONTACT OWNS A 2012 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE KEY WOULD GET JAMMED IN THE IGNITION, WHICH RESULTED IN THE KEY BEING UNABLE TO TURN TO THE OFF POSITION. THE FAILURE OCCURRED WITHOUT WARNING. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED REGARDING THE COMPANY'S CUSTOMER SATISFACTION CAMPAIGN; HOWEVER, NO FURTHER ASSISTANCE WAS OFFERED DUE TO THE MILEAGE BEING OVER THE STIPULATION. THE FAILURE MILEAGE WAS APPROXIMATELY 112,000. *TT
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2012 VOLKSWAGEN JETTA- WARWICK, RI
VEHICLE KEY GETS STUCK IN THE IGNITION WHILE STARTING AND SHUTTING OFF THE VEHICLE. THIS HAPPENS EVERY TIME SOMEONE ELSE OTHER THAN I, THE OWNER ATTEMPTS TO TURN OFF THE VEHICLE. I HAVE HAD TO WIGGLE THE KEY A CERTAIN WAY TO TURN IT OFF. AT THIS POINT EVEN SO CANNOT TURN THE VEHICLE OFF AND HAD TO LEAVE IT RUNNING EVEN WHILE PUMPING GAS. I HAVE READ NUMEROUS REVIEWS ON THIS SAME ISSUES WITH OTHER VEHICLES OF THIS MAKE AND MODEL. I DO NOT UNDERSTAND WHY VOLKSWAGEN HAS NOT RECALLED THIS VEHICLE TO FIX THIS ISSUE. MY VEHICLE IS CURRENTLY STILL RUNNING AND MY HANDS ARE SCRATCHED FROM ATTEMPTING TO TURN OFF MY VEHICLE. FIX THIS.
Source: NHTSA WEB SITE -
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2012 VOLKSWAGEN JETTA- YONKERS, NY
TL* THE CONTACT OWNS A 2012 VOLKSWAGEN JETTA. WHILE DEPRESSING THE HORN, IT FAILED TO SOUND AND THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE CLOCK SPRING NEEDED TO BE REPAIRED. THE MECHANIC INFORMED THE CONTACT ABOUT NHTSA CAMPAIGN NUMBER: 15V483000 (AIR BAGS). THE CONTACT CALLED PRESTIGE IMPORTS VOLKSWAGEN AT 914-769-5100 (LOCATED AT 44 PLEASANTVILLE RD, PLEASANTVILLE, NY 10570), BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT CALLED THE MANUFACTURER, BUT DID NOT GET AN ANSWER. THE VIN WAS NOT INCLUDED IN THE RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 88,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2012 VOLKSWAGEN JETTA- MISSOURI CITY, TX
AIRBAG LIGHT CONTINUES TO STAY ON. I HAD AN ACCIDENT BACK IN 2014 AND THE AIRBAG NEVER DEPLOYED. THE STEERING COLUMN IGNITION SWITCH LOCKED AND MY KEY WAS STUCK WITH THE CAR STILL RUNNING ON IN A STATION PLACE. I WAS TRYING TO PARK THE CAR AND MY IGNITION SWITCH LOCKED AND WOULD NOT MOVED AND KEPT THE KEY LOCKED IN IT. I KEPT TRYING TO MOVE THE JIGGLE THE WHEEL AND TURN THE KEY BUT IT CAUSE THE KEY TO BREAK OFF IN THE IGNITION SWITCH. I HAD TO PAIR TO GET THE IGNITION SWITCH REPLACED AND THE KEY REPLACED. ALSO AFTER THAT THE HORN STOP WORKING AND I WAS TOLD IT WAS BECAUSE THE CLOCK SPRING HAD TO BE REPLACED. I PAID AGAIN TO HAD THE CLOCK SPRING REPLACED HOWEVER THE HORN NOW IS GOING IN AN OUT. THE HORN WILL SOUND OFF ONE DAY AND THEN FOR A COUPLE OF DAYS IT WILL NOT WORK. THIS HAPPEN ONLY 2 WEEKS AFTER GETTING THE CLOCK SPRING FIXED. ALSO THE HORN IS NOT LOUD IT BARELY MAKES A NOISE. NOW THE SENSOR LIGHT IS ON FOR THE ENGINE AND I WAS ALREADY TOLD THERE'S NOTHING WRONG WITH THE ENGINE.
Source: NHTSA WEB SITE -
2012 VOLKSWAGEN JETTA- VENICE, FL
AFTER STOPPING THE CAR, THE COOLING FAN REMAINS ON, AND THE ENGINE SEEMS INAPPROPRIATELY HOT, YET I HAD NOT DRIVEN THAT FAR. IDEAS RANGE FROM A BLOCKED RADIATOR, A POOR THERMOSTAT? THE COOLANT HAD BEEN CHANGED. HAS ANYONE ELSE REPORTED A SIMILAR PROBLEM? IT WAS ONLY 70 TO75 DEGREES AND OFTEN A BIT HUMID, BUT USUALLY AT NIGHT SINCE I SELDOM DROVE IN THE HEAT OF THE DAY. IT WAS PARKED AND THE TEMP OF THE ENGINE WAS NEVER ABOVE 190 DEGREES, THOUGH THE ENGINE FELT HOT. THIS HAPPENED MANY TIMES (10 PLUS) MOSTLY DURING THE WINTER IN FLORIDA. I REPORTED IT ONCE BUT THE TECH DIDN'T SEE IT AS A PROBLEM.WHAT DO YOU THINK?
Source: NHTSA WEB SITE -
2012 VOLKSWAGEN JETTA- HIGHWOOD, IL
VEHICLECOMPLAINT/ CAR DOESN T STOP OR SHUT OFF . KEY DOESN T ALLOW CAR TO TURN OFF
Source: NHTSA WEB SITE -
2012 VOLKSWAGEN JETTA- LATROBE, PA
STEERING COLUMN LOCK HOUSING IS DEFECTIVE AND CAUSES THE KEY TO BECOME STUCK IN THE IGNITION WHEN THE VEHICLE IS PARKED
Source: NHTSA WEB SITE