2016 VOLKSWAGEN JETTA Complaints
View complaints related to 2016 VOLKSWAGEN JETTA. The complaints found here are submitted by actual consumers with first hand experience. There are more than 160 complaints submitted for the 2016 VOLKSWAGEN JETTA. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
-
2016 VOLKSWAGEN JETTA- ARLINGTON, VA
CHECK ENGINE LIGHT ILLUMINATED. START/STOP HYBRID MOTOR STARTING EVERY THREE SECONDS WHEN VEHICLE STOPPED. APPLICATION OF BRAKES MEETS WITH OCCASIONAL SURGE IN SPEED.
Source: NHTSA WEB SITE -
2016 VOLKSWAGEN JETTA- WEST SAND LAKE, NY
TL* THE CONTACT OWNS A 2016 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE VEHICLE FAILED TO TURN OFF AND THE KEY FAILED TO RELEASE FROM THE IGNITION SWITCH. THE CONTACT CALLED THE DEALER AND WAS INFORMED THAT THE NYLON BUSHING HAD FRACTURED AND JAMMED THE KEY IN THE IGNITION SWITCH. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MAKE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 44,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2016 VOLKSWAGEN JETTA- CATHEDRAL CITY, CA
I AM A VW FAN AND I AM HAVING SERIOUS ISSUES WITH REGARDS TO MY VW JETTA 2016 1.4. EVER SINCE MY 1ST SERVICE I ADVISED THE SERVICE DEPARTMENT THAT MY BREAKS ARE MAKING A NOISE AND EVERY TIME THEY SAY IT WAS FINE. THERE IS A KNOCKING SOUND COMING FROM THE FRONT LEFT SIDE WHEN IT IS SWITCHED ON AND STAYS ON AND GETS WORSE AS YOU DRIVE. WHEN I PURCHASE THE CAR THAT SOUND WAS NOT PRESENT. AGAIN I WAS TOLD THAT THERE WAS NOTHING WRONG WITH IT, IT IS THAT WAY WAS MEAN TO SOUND THAT WAY AND THAT WAS NORMAL. I THEN DID SOME RESEARCH AND SPOKE TO VARIOUS PEOPLE THAT HAVE KNOWLEDGE ON VW AS WELL AS A PREVIOUS SERVICE MANAGER WHO TOLD ME THAT IS AN ISSUE THAT THEY ARE TRYING TO NO FACE IT. I WAS NOT PLEASE TO THEIR RESPOND THE CAR HAS 2,780 MILES ON IT AND 6 MONTHS SINCE I DROVE IT OUT OF THE LOT I ASK THAT SOMEONE DO REALLY NEED TO ADDRESS THIS. THEN I WAS TOLD THAT THERE WILL BE A REPRESENTATIVE FROM VW CORPORATION THAT WILL BE COMING AND THAT HE WOULD BE THE ONE TO HAVE IT INSPECTED. THIS SAY IN OCTOBER 2016 TODAY IS APRIL 2 2017. I AM STILL WAITING FOR THAT TO HAPPEN TO HAVE THE CAR INSPECTED I AM SURE I WILL TOLD NOW IS CLOSE TO YEAR OH YOUR WARRANTY EXPIRED AND THAT I WILL SIT WITH THE RESPONSIBILITY OF FIXING IT MYSELF. I SEE THAT HAPPENING I WANT MY CAR FIXED PROPERLY AS I NEVER HAD ANY ISSUES WITH VW BEFORE BUT I AM HIGHLY DISAPPOINTED AND WORRY ABOUT MY SAFETY. I COMPLAIN AND COMPLAIN AND NOBODY GIVE A DAME OR NOBODY SEEMS TO CARE.
Source: NHTSA WEB SITE -
2016 VOLKSWAGEN JETTA- ST PETERSBURG, FL
I DROVE INTO A PARKING LOT 27MARCH 2017 AND PROCEEDED TO PARK MY JETTA IN A PARKING SPOT HOWEVER, AS I WAS DOING SO THE CAR ACCELERATED FORWARD AND LEAPED THE CURB. I STEPPED ON THE BRAKE BUT THE CAR WOULD NOT STOP UNTIL IT HIT 2 VEHICLES WITH MY FOOT PRESSING THE BRAKE PEDAL AND AS THE CAR IMPACTED THE OTHER CARS.
Source: NHTSA WEB SITE -
2016 VOLKSWAGEN JETTA- OVIEDO, FL
2016 JETTA SE1.4 NEW FOR 18 YEAR OLD SON FOR COLLEGE. WITHIN A WEEK CAR WAS IN THE SHOP WITH ELECTRICAL ISSUES FOR LIGHTER AND USB SHORTING OUT PHONE + RADAR WHILE THE CAR WAS DRIVING. NO ISSUE FOUND WE DROVE 1000+MILES TO SCHOOL, CENTER CONSOLE WOULD BLINK ON AND OFF DURING THE TRIP. NEW DEALER ALSO DID NOT FIND ANY ISSUES. CAR THEN STARTED SHUTTING OFF WHILE DRIVING UNDER 5 MPH IN TRAFFIC IN NYC. WHEN COMING OUT OF THE DRIVEWAY THE REAR VIEW CAMERA TURNED OFF, THE CAR TURNED OFF. VW WAS CALLED THEY HAD HIM TURN OFF THE POWER BY HOLDING THE PUSHBUTTON AND BREAK WHICH RESTARTED THE CAR. NEW DEALER STILL NO ISSUE FOUND. THE CAR CONTINUES TO LOOSE POWER ALL EXCEPT AUXILIARY SEVERAL INCIDENTS VERY UNSAFE. WAS GOING UP A HILL AND THE CAR SHIFTED INTO NEUTRAL AND STARTED ROLLING BACK, APPLIED THE HANDBRAKE THE BACK WHEELS LOCKED AND THE CAR STOPPED THANKFULLY IT WAS AT NIGHT AND NO TRAFFIC. TWO DAYS LATER AT JFK IN THE ARRIVAL LINE THE CAR SHUT OFF WHILE CREEPING FORWARD. TOOK IT TO ANOTHER NEW DEALER THEY KEPT THE CAR FOR ONE WEEK, NO ISSUE FOUND. ISSUES CONTINUED NOW INCLUDING SLIPPING OUT OF GEAR REVVING TO 8000RPM, HAVING TO PUSH FAR DOWN FOR THE BRAKE TO ENGAGE. ALL THE LIGHTS TURN OFF WHILE DRIVING INTERMITTENTLY VERY UNSAFE. TOOK IT TO NEW DEALER THEY FOUND NO ISSUE I REFUSED TO PICK IT UP AND CALLED VW CORP THEY HAD THEM DRIVE THE CAR FOR 50 MILES FINALLY AN ERROR MESSAGE. THEY REPLACED THE TRANSMISSION SOLENOID. IT IS STILL HAVING ISSUES.THE CAR OVERHEATED AND THE ELECTRICAL STOPPED WORKING. HE SMELLED THE COOLANT THREW THE VENTS HE WAS ABOUT TO PULL OVER WHEN THE CAR REVVED TO 8000 RPM AND DROPPED OUT OF GEAR SO HE PULLED OVER AND SLOWED DOWN THE LIGHTS AND RADIO TURNED OFF. WHEN HE LOOKED THE EXHAUST MANIFOLD WAS GLOWING RED. THE CAR TOOK AN HR TO COOL DOWN AND ELECTRICAL TO COME BACK. BACK TO THE DEALER AGAIN NO ISSUES AGAIN CALLED VW CORP FOR COMPLAINT. *TR
Source: NHTSA WEB SITE -
-
2016 VOLKSWAGEN JETTA- FREMONT, CA
TL* THE CONTACT OWNS A 2016 VOLKSWAGEN JETTA. WHEN THE BRAKE PEDAL WAS APPLIED, IT TRAVELED TO THE FLOORBOARD SEVERAL TIMES WITHOUT WARNING. IN ADDITION, THERE WAS A STRONG VIBRATION COMING FROM THE BRAKING SYSTEM WHEN THE BRAKE PEDAL WAS APPLIED. THE VEHICLE WAS TAKEN TO THE DEALER MORE THAN THREE TIMES TO INSPECT THE BRAKES, BUT WAS UNABLE TO REPLICATE AND DIAGNOSE THE FAILURE TO PROVIDE A SOLUTION. THE DEALER INDICATED THAT THE BRAKE MASTER CYLINDER FAILED. THE CONTACT WAS NOT AWARE OF NHTSA CAMPAIGN NUMBER: 15V705000 (ENGINE AND ENGINE COOLING, SERVICE BRAKES, HYDRAULIC). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THEY WOULD RESPOND BACK TO THE CONTACT WITHIN A SPECIFIC TIME FRAME. THE CONTACT WAS WAITING ON A RESPONSE FROM THE MANUFACTURER, BUT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE DIAGNOSED AND REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 7.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2016 VOLKSWAGEN JETTA- NEW ROCHELLE, NY
TL* THE CONTACT OWNS A 2016 VOLKSWAGEN JETTA. THE VEHICLE WAS SLOT TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS APPLIED. THE BRAKES WERE ALSO SLOW TO RESPOND WHEN APPLIED, WHICH CAUSED THE CONTACT TO APPLY FORCE TO THE BRAKE PEDAL. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE AFTER CHECKING THE BRAKE SYSTEM. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2016 VOLKSWAGEN JETTA- VINTON, VA
TL* THE CONTACT RENTED A 2016 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHILE AT A STOP LIGHT, THE VEHICLE ACCELERATED INDEPENDENTLY. AS A RESULT, THE CONTACT VIOLENTLY DEPRESSED THE BRAKE PEDAL IN ORDER TO STOP THE VEHICLE. THE RENTAL AGENCY WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 4,170.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2016 VOLKSWAGEN JETTA- CAMBRIDGE, MA
I JUST PURCHASED A 2016 VW JETTA S 1.4 GASOLINE TURBO ENGINE ON 3/5/16. IT HAS UNDER 400 MILES ON IT WITH LIGHT DRIVING. THE CHECK ENGINE LIGHT CAME ON WITHIN A WEEK OF PURCHASE AND WAS TAKEN TO VW DEALER SERVICE IMMEDIATELY. I WAS TOLD ISSUE WAS "DEFECTIVE BRAKE VACUUM AND RELAY". THERE IS CURRENTLY AN NHTSA OPEN RECALL (23R1) THAT APPLIES TO THE 1.8 AND 2.0 TURBO GASOLINE ENGINE, BUT IT SHOULD CLEARLY INCLUDE THE 1.4 TURBO GAS ENGINE. THIS IS A MAJOR, SAFETY CRITICAL ISSUE TO SELL A CAR WITH. BRAKE FAILURE COULD LIKELY LEAD TO FATALITIES DRIVING IN EITHER HIGHWAY OR CITY CONDITIONS THE JETTA 1.4 TURBO GAS ENGINE MODEL SHOULD BE INCLUDED WITH RECALL 23R1, NHTSA CAMPAIGN NUMBER: 15V705000 I FEEL FORTUNATE THAT I WAS NOT DRIVING THE CAR TO EXPERIENCE BRAKE FAILURE, COLLISION OR DEATH. THIS IS COMPLETELY UNACCEPTABLE IN A NEW CAR AND HAS CAUSED ME TO LOSE FAITH IN THE SAFETY OF THE VEHICLE.
Source: NHTSA WEB SITE -
2016 VOLKSWAGEN JETTA- CANTON, OH
JETTA ENGINE QUIT RUNNING WITH NO NOTICE IN BUSY HIGHWAY. CAR HAD TO BE TOWED TO DEALER. CAR WAS NOT REPAIRED FOR THREE WEEKS. THEY CITED LACK OF FUEL SYSTEM MANAGEMENT COMPUTER MODULE. IT WOULD TAKE 5-7 BUSINESS DAYS TO GET. FUEL COMPUTER MODULE AND FUEL PUMP WERE REPLACED. HAVE NO CONFIDENCE IN CAR SAFETY. VW WILL NOT REPLACE PER MY REQUEST. MY WIFE IS FEARFUL OF DRIVING CAR SINCE SHE WAS TRAUMATIZED.
Source: NHTSA WEB SITE