2002 VOLKSWAGEN JETTA Complaints

IGNITION COIL!!! WAS ENTERING INTERSTATE AND ACCELERATED AND ENGINE LOST A LOT OF POWER AND STARTED RUNNING ROUGHLY. WAS LUCKY ENOUGH TO BE ONLY A FEW MILES AWAY FROM A VW DEALERSHIP (NOT MY OWN, WE WERE OUT OF TOWN). THEY SAID #1 COIL FAILED, BE CAREFUL BECAUSE THE REST WILL PROBABLY FOLLOW SHORTLY, BUT RECOMMENDED I WAIT FOR ANOTHER ONE TO FAIL AND THEN REPLACE THE REST. $230 AND 16 DAYS LATER, ANOTHER FAILED. WAS NOT ACCELERATING HARD, JUST NORMAL HWY DRIVING. STARTED DOING SOME RESEARCH, FOUND OUT THIS IS A MAJOR PROBLEM AND HAS BEEN KNOWN FOR 5 YRS!!! WILL COMPLAIN TO HIGH HEAVEN TO GET THESE REPLACED FREE OF CHARGE. I UNDERSTAND NORMAL WEAR AND TEAR AND A RANDOM PART HERE AND THERE FAILING, BUT A 5YR OLD PROBLEM IS A LITTLE BIT HARDER TO UNDERSTAND. DEALERSHIP AND VW NEED TO PRACTICE BETTER BUSINESS PRACTICES AND I DON'T KNOW WHY THIS HASN'T BEEN AN OFFICIAL RECALL YET. LOSING POWER AT 65MPH ON AN INTERSTATE IS VERY DANGEROUS, NO MATTER WHAT VW OR NHTSA SAYS. WHAT IS IT GOING TO TAKE? DEATHS? I HOPE I CAN GET THIS RESOLVED TO MY SATISFACTION BY THE DEALERS AND VW. *TR

TIMING BELT WAS REPLACED AT 89,000 MILES PER MY REQUEST AT VW DEALERSHIP MOTOR MOUNT BOLTS FAILED AT 136,000, MOTOR DROPPED ONTO CROSSMEMBER AND STEERING COMPONENTS. ONLY ONE OF TWO HORIZONTAL BOLTS WAS PRESENT AT FAILURE, REMAINING ONE BOLT SHEARED OFF AT BLOCK. *TR

MY 2002 VW JETTA TDI HAS MANY ELECTRICAL PROBLEMS. THE ONE THAT MIGHT BE A SAFETY FACTOR IS THE MICRO SWITCHES IN THE DOOR LATCHES. THE DOORS WITH FAULTY SWITCHES DON'T KNOW IF THERE OPEN OR CLOSED. WHEN OPEN THE SAFETY LIGHT ON THE DOOR DOES NOT COME ON TO ALERT ONCOMING VEHICLES THAT A DOOR IS OPEN. IF THE SWITCH STAYS ON WHEN THE DOOR IS CLOSED, THE DOME LIGHTS STAY ON UNTIL THE BATTERY IS DEAD. THE VW DEALER JUST "JERKED" ME AROUND UNTIL THE WARRANTY HAD EXPIRED. (FREDERICTON VW). SINCE THE PART(S) FOR THIS REPAIR ARE EXPENSIVE, I FEEL THAT VW SHOULD RECALL ALL VEHICLES TO REPLACE THE SWITCHES AND DOOR LATCHES. MEL MOIR *TR

I HAVE A 2002 VOLKSWAGEN AUTOMATIC TDI JETTA AND THE CAR WILL NOT ENGAGE WHEN I SHIFT IT IN REVERSE. IT EITHER ROLLS FORWARD OR JUST REVS WITHOUT ENGAGING. I CALLED THE DEALERSHIP AND THEY SAID THE TRANSMISSION NEEDS TO BE REPLACED AND IT IS A COMMON PROBLEM WITH 2002 JETTA'S. IT IS NOT UNDER ANY WARRANTY AND WILL BE COSTLY TO FIX. *TR

I BOUGHT THIS CAR A LITTLE OVER 1 MONTH AGO ON SEPT 18, 2008 AND 1 WEEK AFTER BUYING IT, I STARTED EXPERIENCING ISSUES W/ IT NOT WANTING TO SHIFT OUT OF PARK AND SHIFTING HARD WHILE DRIVING, IT WAS TAKEN TO A TRANSMISSION SHOP AND THEY REBUILT THE TRANSMISSION FOR ME. I HAVE HAD NO FURTHER ISSUES W/ THE TRANSMISSION SINCE THEN, HOWEVER TODAY, I WAS DRIVING HOME FROM WORK AND WHEN I WAS SLOWING DOWN FOR A RED LIGHT, IT DOWNSHIFTED EXTREMELY HARD AND NOW IS STUCK IN FIRST GEAR. *TR

PREMATURE AUTOMATIC TRANSMISSION FAILURE ON A 2002 VW JETTA TDI DIESEL. FIRST TIME IT FAILED AND LOCKED THE FRONT WHEELS ON JAN 2003 AT 15,500 MILES. THE VW DEALER FAILED TO DIAGNOSE OR ACKNOWLEDGE A PROBLEM WHEN THE CAR WAS BEGINNING TO EXHIBIT DIFFICULTY SHIFTING INTO REVERSE - 30 DAYS BEFORE THE TRANSMISSION LOCKED UP WHILE I WAS PASSING ANOTHER VEHICLE, RESULTING IN A NEAR MISS HEAD-ON COLLISION. TRANSMISSION REPLACED UNDER WARRANTY. ON SEPT 29, 2008, 89,400 MILES, THE TRANSMISSION BEGAN EXHIBITING THE SAME PROBLEMS AS PREVIOUSLY DESCRIBED. A LOCAL TRANSMISSION SHOP, DUCKETT'S AUTOMOTIVE, REPORTED THAT PREMATURE AUTOMATIC TRANSMISSION FAILURE AT 50,000 MILES OR LESS IS COMMON WITH TDI JETTAS. THEY REPORT THAT THERE IS NO SERVICE BULLETIN OR AFTER-MARKET FIX TO WHAT THEY DESCRIBE AS A DEFECTIVELY DESIGNED AUTO TRANSMISSION. THE SPECIFIC SITE OF FAILURE ARE THE BEARINGS IN THE PLANETARY GEAR. THE RESULT, $3200.00 REPAIR AND REBUILD. TWO TRANSMISSIONS IN LESS THAN 100,000 MILES, AND THE EXPECTATION OF PREMATURE FAILURE OF THIS REPAIR AS WELL. *TR

CAR INFORMATION: 2002 VOLKSWAGEN JETTA #: WHILE EXITING DRIVEWAY, REAR TIRE BECAME CAUGHT ON CURB. AIRBAGS DEPLOYED ON PASSENGER SIDE (SIDE CURTAIN PROTECTION AIRBAG AND BACKREST SIDE AIRBAG). NO COLLISION HAD OCCURRED. CAR IMMEDIATELY DIED IN STREET BUT LATER STARTED. CONTACTED INSURANCE COMPANY, AS WELL AS VW DEALER. *TR

2002 VW JETTA,HUSBAND RAN OVER POTHOLE, PASSENGER SIDE AIRBAGS DEPLOYED. HAD TO TOW CAR AND GET RENTAL. NO IMPACT OR ACCIDENT. WAITING FOR VW TO LOOK AT CAR. AM SURE THEY WILL SAY IT'S OUR FAULT JUST FROM WHAT I'M SEEING ON WEB. HOW CAN GOVERNMENT HAVE 499 PLUS INCIDENTS OF INVESTIGATION AND NOT MAKE VW RECALL?? MAYBE NOT UNTIL SOMEONE DIES AND THEY GET SUED. *TR

OUR 2002 JETTA SUDDENLY DEVELOPED TRANSMISSION PROBLEMS EVEN BEFORE COMPLETING 57,000 MILES. THE CAR JERKS WHILE CHANGING GEARS DURING ACCELERATION IN THE SPEED RANGE OF 15 ' 30 MILES. FROM THE INFORMATION FOUND ON THE INTERNET, AND FROM OPINIONS OBTAINED INFORMALLY FROM INDEPENDENT GARAGES, WE BELIEVE THAT THE 2002 JETTA HAS A HISTORY OF SIMILAR TRANSMISSION PROBLEMS IN THE 55K ' 65K MILE RANGE. THE REPAIR ENTAILS REPLACING THE AUTOMATIC TRANSMISSION FOR A COST OF AROUND 6000 DOLLARS. THOUGH THE CAR HAS NOT EVEN RUN 57,000 MILES, VW HAS REFUSED TO TAKE RESPONSIBILITY OF FIXING IT FOR FREE BECAUSE THE 6-YEAR WARRANTY PERIOD HAS EXPIRED. VW REFUSED TO PROVIDE US WITH ANY INFORMATION OF THE NUMBER OF REPORTS THEY HAD ABOUT THIS ISSUE. VW OFFERED US 1000 DOLLARS TOWARD THE PURCHASE OF ANOTHER VW VEHICLE BUT REFUSED TO PAY US IF WE REPAIRED OUR CAR FOR A LOWER PRICE AT AN INDEPENDENT GARAGE. WE INTERPRETED THEIR OFFER AS A MARKETING STRATEGY TO MAKE US GIVE THEM MORE BUSINESS. THE CAR PROBLEMS HAVE DISRUPTED OUR LIVES BECAUSE WE DID NOT ANTICIPATE HAVING TO INVEST MORE MONEY AFTER MAKING A LARGE INVESTMENT OF 25,000 DOLLARS JUST A FEW YEARS AGO. 31 COMPLAINTS HAVE BEEN ALREADY FILED WITH THE NHTSA ON TRANSMISSION ISSUES FOR THE 2002 JETTA, PRIOR TO THIS ONE. WHAT WILL IT TAKE FOR THE NHTSA TO START AN INVESTIGATION INTO THE PROBLEM? IS THERE ANY WAY TO MAKE VW RELEASE DATA REGARDING CUSTOMER COMPLAINTS ABOUT THE TRANSMISSION, KNOWING THAT THE REPAIRS ARE SO EXPENSIVE? IT IS UNFAIR THAT VW DENIES RESPONSIBILITY FOR WHAT COULD BE A KNOWN PROBLEM WITH THEIR CARS. WE OWNED THREE OTHER JAPANESE CARS PREVIOUSLY THAT WERE FAR CHEAPER THAN THE JETTA, AND GAVE US FAR SUPERIOR SERVICE. BUYING A JETTA WAS OBVIOUSLY A MISTAKE. *TR

I OWN A 2002 VOLKSWAGEN JETTA 1.8T AT 56000 MILES THE TRANSMISSION WENT OUT OF IT AND AT 56000 THIS SHOULDN'T HAPPEN I HAVE IT AT A TRANSMISSION SHOP AND THEY FOUND METAL SHAVINGS IN THE PAN HAS THEIR BEEN A RECALL ON THIS PROBLEM AND IF NOT CAN I GET SOME ASSISTANCE GETTING THIS PROBLEM FIXED BECAUSE AT 56000 MILES THIS SHOULD HAVE NEVER HAPPENED SENSE I'VE OWNED THIS CAR IT HAS BEEN NOTHING BUT TROUBLE VERY UNHAPPY WITH THE WAY THE VOLKSWAGEN DEALER BYERS IN COLUMBUS OHIO AND THE VOLKSWAGEN OF AMERCIA IS HANDLING THIS PROBLEM THE CODE WE GET IS PO730 I WOULD TRULY APPRECIATE SOME HELP WITH GETTING THIS FIXED THANK YOU TOM. *TR