2010 VOLKSWAGEN JETTA Complaints

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA. WHILE OPERATING THE VEHICLE, THE ABS SENSOR REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V913000 (SERVICE BRAKES), ALTHOUGH THE FAILURES WERE IDENTICAL. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 54,000.

THE GAS ENGINE CAR STALLS OUT WHEN STATIONARY, IN MOTION, ON CITY STREETS AND HIGHWAYS.I TURN IGNITION OFF THEN START THE CAR AGAIN AND GO ON TO MY WAY TO THE NEXT STALL. IT IS NOT BAD GAS AND MECHANICS AND DEALERSHIPS ARE STILL GUESSING WHAT WRONG.

JANUARY 10,2017 HAD CAR TOWED TO DEALERSHIP. RIGHT REAR COIL SPRING BROKEN INTO 3 PIECES. LEFT REAR CRACKED. BOTH REPLACE UNDER EXTENDED WARRANTY W/$100.00 DEDUCT. CAR HAD 77,695 MILES. MARCH 13, 2017 CAR TOWED DUE TO LEFT FRONT COIL SPRING BROKEN COVERED UNDER EXTENDED WARRANTY W/$100. DEDUCT. I HAD THEM REPLACE THE RIGHT COIL SPRING AND THEY FOUND MOUNTING BRACKET BROKEN ALONG WITH BEARING. THIS WAS NOT COVERED UNDER EXTENDED WARRANTY, COSTING ME $532.01. MY COMPLAINT IS WHY WOULD THE SPRINGS BREAK LIKE THAT? I HAVE OWNED MANY CARS OVER THE YEARS AND I AM NOT ROUGH ON THEM. I AVOID POT HOLES AND MAN HOLE COVERS AS MUCH AS POSSIBLE, SO WHY HAVE 3 OUT OF 4 BROKEN AND THE BEARINGS AND MOUNT BREAK ON THE OTHER, ALL WITHIN 9 WEEKS OF EACH OTHER? THIS IS VERY COSTLY NOW AND I AM AN OLDER WOMAN AND I CAN'T AFFORD THESE REPAIRS. I AM NOT HAPPY WITH VW CAR.

KEY GETS STUCK IN IGNITION WHEN TURNING OFF THE ENGINE. VEHICLE WILL NOT TURN OFF. VEHICLE WAS STATIONARY WITH EMERGENCY BRAKE APPLIED.

DIESEL FUEL FILTER IS CLOGGING UP AND WAS TOLD THAT IT REQUIRED REPLACEMENT AT A COST OF $7,000.00.

IN LATE 2016 I RECEIVED NOTIFICATION OF THE PENDING VOLKSWAGEN/AUDI DIESEL EMISSIONS SETTLEMENT. ABOUT 4 MONTHS AGO I I WENT THROUGH THE VERIFICATION PROCESS AND IT WAS DETERMINED THAT: 1-MY CAR IS IN THE BUY BACK GROUP 2-VW WILL PAY IT OFF AND 3-VW WILL GIVE ME $800 AND SOME DOLLARS FINALIZING THE TRANSACTION I HAVE HAD THIS CAR READY TO DROP OFF AND WAITING FOR 3 MONTHS. I AM NOW 2 PAYMENTS BEHIND AS I WAS EXPECTING FOR VW TO HONOR THEIR COMMITMENT, BUT HAVE NOT HEARD ANYTHING. VOLKSWAGEN IS APPARENTLY NOT DISPLAYING A SENSE OF URGENCY WITH THE BAD FAITH SHOWN BY DELAYING THIS PROCESS. I AM AWARE THAT THEIR CORPORATE REPRESENTATIVE AT OUR LOCAL DEALER HAS BEEN APPRISED OF MY SITUATION AND NOTHING HAS HAPPENED. CAN/WILL NHTSA 'COMPEL' THEM TO FOLLOW UP WITH THEIR AGREEMENT. I HAVE HAD A ;LOT OF TROUBLE WITH THE LOCAL DEALER AND HAVE FILED A BBB COMPLAINT ON THEM ALSO REGARDING THIS AND ANOTHER ISSUE. PLEAS HELP ME. SINCERELY, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

AS WITH MOST OTHER 2010 VW JETTA OWNERS, MY RADIO HAS GONE OUT NOT ONCE BUT NOW TWICE. THERE IS AN ELECTRILCAL PROBLEM ON THE DRIVERS SIDE OF HTE CAR BECAUSE NOT ONLY DOES THIS HAPPEN BUT MY HEAD LIGHTS, RUNNING LIGHTS BURN OUT AT A MIND BLOWING RATE. IT IS A SAFETY ISSUE FOR MANY REASONS, MOST BEING THE FACT THAT MY HANDSFREE BLUETOOTH IS NOT FUNCTIONING NOW AND I DRIVE FOR MY JOB! THIS IS THE SECOND RADIO I WILL HAVE HAD TO REPLACE. RIDICULOUS.

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THERE WAS AN INTERNAL LEAK FROM THE MOTOR ASSOCIATED WITH THE ENGINE, THE DRIVER SIDE LOW BEAMS SHORTED SEVERAL TIMES, AND THE SKID WARNING INDICATOR ILLUMINATED. ALSO, THE TRACTION WAS POOR AND THE SUSPENSION AND STEERING WERE LOOSE WHILE BRAKING. THE VEHICLE WAS TAKEN TO A MECHANIC FOR DIAGNOSTIC TESTING. THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 16V913000 (SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL). THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS NOT AVAILABLE.

WATER INFILTRATION: THERE WAS A CLASS ACTION SUIT WON AGAINST VW FOR WATER INFILTRATION FOR MODEL YEARS THROUGH 2009, WHICH FILED BEFORE THIS VEHICLE WAS MANUFACTURED. MINE IS A 2010, BUT MANUFACTURED IN 2009. I NOW HAVE THE EXACT SAME PROBLEM, BUT HAVEN'T FOUND ANY EVIDENCE A NEW CLASS ACTION SUIT WAS BROUGHT OR THAT THE COMPANY HAS VOLUNTARILY RECALLED THE VEHICLES FOR CORRECTION. THIS PROBLEM HAS RESULTED IN MY CAR TAKING IN ENOUGH WATER TO CREATE A 2" DEEP PUDDLE WHERE THE FRONT DRIVER AND PASSENGER PUT THEIR LEGS. WHILE I THOUGHT I HAD EXTRACTED ALL WATER AND DRIED OUT THE CAR, I RETURNED 3 WEEKS LATER TO FIND THE INTERIOR COMPLETELY COVERED WITH MOLD/MILDEW, WHICH CREATES A HEALTH HAZARD FOR MOST, AND PARTICULARLY ME SINCE I HAVE ALLERGIES TO SOME MOLDS. THE VEHICLE IS NOW PRETTY MUCH A TOTAL LOSS, AND IS VALUED AT $8000 - WHICH A RETIREE SUCH AS MYSELF CANNOT AFFORD TO LOSE. MY AUTO INSURANCE DOES NOT COVER THIS LOSS. THE COURT CASE IS: JOHN DEWEY, JACQUELINE DELGUERCIO, ET AL V. VOLKSWAGEN OF AMERICA, INC. ET AL. CASE NOS. 07-CV-2249-FSH-PS AND 07-CV-2361-FSH-PS (CONSOLIDATED)) THE FINAL DECISION WAS IN 2014, JOHN DEWEY, JACQUELINE DELGUERCIO, ET AL V. VOLKSWAGEN OF AMERICA, INC. ET AL. CASE NOS. 07-CV-2249-FSH-PS AND 07-CV-2361-FSH-PS (CONSOLIDATED)).

WHILE RECENTLY DRIVING THE VEHICLE THE GEAR INDICATOR IN THE INSTRUMENT PANEL BEGAN TO FLASH AND THEN DISAPPEARED, NO LONGER REVEALING WHAT GEAR THE CAR WAS IN WHILE IN FORWARD MOTION, AND CAR BEGAN TO LOSE MOMENTUM WHILE DRIVING AND BEGAN SOUNDING AND MOVING AS THOUGH THE CAR WAS PLACED IN NEUTRAL. UPON STOPPING THE CAR AND AGAIN ATTEMPTING TO DRIVE FORWARD, THE CAR ENGINE REVVED AS THOUGH IN NEUTRAL. HAD CAR TOWED TO DEALER WHERE THEY DROVE IT AND MENTIONED THE WIRING HARNESS LEAKING OIL/FLUID. I HAVE HAD THIS CAR AT THE DEALER 4 TIMES WITHIN A 6 MONTH PERIOD (MAY-NOV 2016) FOR PREVENTATIVE MAINTENANCE, AS I KEEP THIS CAR IN EXCELLENT CONDITION AND HAVE IT CHECKED THROUGHOUT THE YEAR TO PREVENT ISSUES FROM OCCURRING. DURING ALL THESE TIMES I HAD NO ISSUES UNTIL NOW, AS AGAIN, I WORK VERY HARD TO MAINTAIN THIS VEHICLE. I HAVE SINCE DONE MUCH RESEARCH ON THIS MATTER AND HAVE HAD AN OPPORTUNITY TO SPEAK WITH OTHER VW OWNERS WHO HAVE EXPRESSED HAVING VERY SIMILAR ISSUES WHICH FALLS IN LINE WITH THE ISSUED RECALL ANNOUNCED AUGUST 20, 2009. I HAVE RECORDS OF ALL SERVICE I HAVE HAD DONE FOR THIS AUTOMOBILE SINCE IT'S PURCHASE. I CAN EITHER MAIL OR FAX THE INFORMATION TO YOU FOR REVIEW. THANK YOU! *TR