2001 VOLKSWAGEN JETTA Complaints

NORMAL OPERATION OF VEHICLE UNTIL THE FAILURE OCCURRED. NO INCIDENTS AS OF YET. BOTH TAIL LIGHTS AND WINDOW BRAKE LIGHTS DO NOT ILLUMINATE. CAR WAS SERVICED ON A PREVIOUS RECALL. *JB

DT*: THE CONTACT STATED UPON INSPECTION, IT WAS NOTICED THE BRAKE LIGHT SWITCH WAS INOPERABLE. THE DEALERSHIP REPLACED THE BRAKE LIGHT SWITCH AND DETERMINED THERE WAS A NHTSA RECALL, # 06V183000, REGARDING THE EXTERIOR LIGHTING BRAKE LIGHT SWITCH. THE VIN WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER WAS ALERTED. UPDATED 6/27/2006 - THE SWITCH WAS REPLACED BY THE ORIGINAL OWNER UNDER RECALL ON 4/26/05 WITH 44653 MILES. THE REPLACEMENT SWITCH FAILED ONE YEAR LATER AT 52675 MILES. THE COOLANT PUMP FAILED AND CAUSED THE VEHICLE TO OVERHEAT. THE FRONT WOOFER IN THE DOOR FAILED INTERNALLY CAUSING THE SOUND TO BE DISTORTED. *NM

MULTIPLE WATER DAMAGE AND LEAKS DUE TO CLOGGED TUBES AND POOR DESIGN OF VEHICLE. LEAKS OCCUR IN THE PASSENGER SIDE, AND REAR FOOT WELLS. CLEARING DRAINAGE HOLES ONLY HELPED SLIGHTLY. *NM

OVER THE WEEKEND THE INSIDE OF MY CAR FILLED WITH RAIN WATER. IT WAS A PUDDLE ON THE BOTTOM OF MY CAR. I DRIED IT OUT WITH THE HELP OF MY FATHER. I TOOK IT TO THE LOCAL VW DEALERSHIP AND THEY TOLD ME IT'S NOT COVERED AS PART OF MY WARRANTY. THEY SAID THAT THEY KNOW IT'S THE SUNROOF CAUSING THE LEAK WITHOUT EVEN LOOKING AT IT. I ASKED IF HAS ANYTHING TO DO WITH THE FRONT PASSENGER WINDOW I RECENTLY HAD REPAIRED AND THEY SAID NO. THEY HAD A BUNCH OF PEOPLE COME IN WITH THE SAME PROBLEM AND THEY ARE ALL DUE TO THE SUNROOF CAUSING A LEAK. THEY SAID IT'S NOT COVERED UNDER THE WARRANTY BECAUSE IT'S MAINTENANCE WHEN I HAD NO IDEA THIS IS A PROBLEM AND VW IS VERY WELL AWARE THE PROBLEM. I'M NOT SURE IF THIS IS THE TYPE OF COMPLAINT YOU HANDLE BUT I FEEL THAT VOLKSWAGEN IS GETTING AWAY WITH A FAULTY PROBLEM WITH THE SUNROOF AND THIS SHOULD BE RECALLED AND THEY ABSORB THE PRICE. *JB

DT*: THE CONTACT STATED THE EXTERIOR BRAKE LIGHTS BECAME INOPERATIVE. THERE IS A NHTSA RECALL #04V096000 CONCERNING THE EXTERIOR LIGHTING BRAKE LIGHT SWITCH, HOWEVER THE RECALL DID NOT CORRECT THE PROBLEM. THE VEHICLE IS HAVING THE SAME PROBLEMS AGAIN. THE DEALER HAS BEEN ALERTED WHO SUGGESTED ALERTING THE MANUFACTURER. THE MANUFACTURER HAS BEEN ALERTED. UPDATED 01/09/07. *JB

DT*: THE CONTACT STATED THE VEHICLE COOLANT LEAKED INTO THE ELECTRICAL WIRING HARNESS. AN INDEPENDENT REPAIR SHOP PERFORMED A DIAGNOSTIC TEST, BUT NO FAILURE CODES DISPLAYED. UPON FURTHER INSPECTION, THE MECHANIC DETERMINED THERE WAS A COOLANT MIGRATION PROBLEM. THE ELECTRICAL WIRING HARNESS WAS CORRODED DUE TO THE COOLANT LEAK. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER TO AWAIT REPAIR.

MY 2001 VOLKSWAGEN JETTA FELL OFF THE JACK WHILE MY SON WAS CHANGING A TIRE THIS MORNING. THE JACK, PROVIDED BY THE MANUFACTURER WITH THE VEHICLE, APPEARS TO HAVE SOME SORT OF DESIGN DEFECT. I WAS ABLE TO RAISE THE VEHICLE AND REPLACE THE TIRE USING THE JACK PROVIDED WITH A 1994 VOLVO 940. *JB

2001 VOLKSWAGEN JETTA GLX VR6. IN OCTOBER OF 2004 NOTICED THE ENGINE SURGING EVERY ONCE IN AWHILE WHEN ACCELERATING. EVENTUALLY, THE MIL WENT ON AND THERE WAS A DRASTIC LOSS OF POWER. AFTER BRINGING IT INTO THE DEALER, IT WAS DEEMED TO BE A $700 IGNITION COIL PACK. RESEARCH ON THE INTERNET FOUND THAT VW RELEASED A RECALL IN FEBRUARY OF 2003 STATING A RECALL ON ALL 2001 COIL PACKS. I MENTIONED THIS TO THE DEALER, AND WAS TOLD THAT MY VIN WAS NOT INCLUDED. I LOGGED A COMPLAINT WITH VW CUSTOMER CARE AND THEY DID NOTHING. IN MARCH OF 2006, THE EXACT SAME THING HAPPENED AND ONCE THE MIL LIGHT WENT ON, I BROUGHT IT INTO THE DEALER. THIS TIME IT WAS THE IGNITION COIL PACK, WIRES AND SPARK PLUGS AND THEY CHARGED $1200. WHEN I EXPLAINED I HAD THE SAME ISSUE 14K MILES AND 17 MONTHS EARLIER, I WAS TOLD THAT THEY COULDN'T DO ANYTHING, AS THE COIL PACK WAS PAST ITS 12K MILE WARRANTY. THE DEALER STATED THEY COULD DO NOTHING FOR ME AND AGAIN REFERRED ME TO VW CUSTOMER CARE, WHO COULD CARE LESS AS MY VIN # WAS NOT INCLUDED IN THE RECALL. THIS IS COMPLETELY UNACCEPTABLE AND UNSAFE, ESPECIALLY DUE TO LOSS OF POWER AND SURGING. I AM IN PROCESS OF WRITING A DEMAND LETTER TO VW, WHICH WILL MOST LIKELY NOT DO MUCH AND WILL FORCE ME TO TAKE VW TO SMALL CLAIMS COURT TO REPAY ME FOR ALL OF THE REPAIRS MADE. *JB

I DRIVE A 2001 VW JETTA. AS I OPENED MY GLOVE COMPARTMENT TODAY, THE HANDLE INCLUDING THE LOCK MECHANISM FELL INTO MY HAND. IT JUST BROKE OFF RIGHT THEN AND THERE. I DO NOT USE MY GLOVE COMPARTMENT OFTEN SO IT IS NOT FROM WEAR AND TEAR. MY ISSUE IS THAT NOW THERE IS A HOLE IN MY GLOVE COMPARTMENT. IF SOMEONE WAS THINKING ABOUT BREAKING IN, THIS COULD BE THE DECIDING FACTOR FOR THEM KNOWING THAT THE GLOVE COMPARTMENT IS COMPLETELY ACCESSIBLE AND AT TIMES THERE ARE VALUABLES LOCATED IN COMPARTMENTS AS WELL AS TRIGGER SWITCHES TO TRUNKS AND IN SOME CASES EVEN SPARE KEYS TO THE CAR OR A PERSON'S HOME! I DO NOT HAVE ANY OF THOSE ITEMS IN THE COMPARTMENT, BUT SOMEONE COULD BE INTRIGUED ENOUGH TO TRY TO BREAK IN. I CONTACTED THE WARRANTY COMPANY AND VOLKSWAGEN AND THE MOST THE DEALERSHIP OFFERED WAS 25% DISCOUNT TO FIX IT. JUST NOT ENOUGH TO ENSURE THE SAFETY OF THE CAR. *JB

RAN OVER DEBRIS ON INTERSTATE AND SEAT SIDE AIRBAG DEPLOYED. VEHICLE WAS REPAIRED WITH NEW AIRBAG AND WAS REPLACED WITH NEW MODULE AND SENSORS. NO INJURIES JUST EAR RINGING. HAPPENED 2ND TIME GOING AROUND A CORNER AT APPROX. 35 MILES AN HOUR, SEAT SIDE AIRBAG DEPLOYED AGAIN RESULTING IN LOSS OF CONTROL OF VEHICLE AND SEVERE BURNS TO LEFT ARM. NO REPAIRS HAVE TAKEN PLACE TO VEHICLE YET. *JB