2008 VOLKSWAGEN JETTA Complaints

ON MY FIRST DRIVE IN THE RAIN I COULD NOT SEE OUT THE WINDOW. I HAD TO PULL OFF THE ROAD BECAUSE THE DRIVER SIDE WINDSHIELD WIPER LEAVES A STREAK RIGHT IN THE LINE OF VISION WHEN IN USE. DEALER REPLACED THE WIPER, THE STREAK IS SMALLER, BUT THE PROBLEM REMAINS. IN ADDITION, NOW THAT WINTER IS HERE, IT IS ESPECIALLY DANGEROUS AS THE SNOW MELTS AND SALT AND SLUSH ARE HITTING THE WINDOW. THE WIPERS WILL NOT CLEAN IT PROPERLY. *TR

REAR BRAKES ARE WEARING PREMATURELY ON 2008 VW JETTA. ONLY LASTED 20, 000 MILES. *TR

DIFFICULTY FILLING GAS TANK WHILE AT PUMP. THE AUTO SHUT-OFF KICKS IN AFTER PUTTING IN A FEW CENTS WORTH OF GAS MAKING FILL-UP FRUSTRATING AND TIME CONSUMING. TOOK TO VW DEALERSHIP. THEY SPENT A DAY INVESTIGATING AND COULDN'T FIND THE PROBLEM SO THEY KEPT IT OVERNIGHT AND CALLED VW TO WALK THEM THROUGH TROUBLESHOOTING. VW SAYS THE FUEL TANK IS NOT VENTING PROPERLY AND THE ONLY WAY TO FIX IT IS TO REPLACE THE ENTIRE FUEL TANK ($1500 FOR THE PARTS). VW REFUSED TO PAY BECAUSE CAR WAS 1400 MILES BEYOND ITS WARRANTY. THEY CLAIM SITUATION IS NOT DANGEROUS, JUST ANNOYING, BUT I PLAN TO CONTACT THEIR RESIDENT AGENT ANYWAY - SUSPECT A MANUFACTURING OR DESIGN DEFECT . *TR

I BOUGHT A 2008 JETTA FROM ROD EAST VW IN LATE JUNE, IN LATE JULY MY BRAKE LIGHT CAME ON, I THEN CALLED ROD EAST VW TO INFORM THEM AND THEY TOLD ME TO CALL THEIR ROADSIDE ASSISTANCE TO HAVE THEM TOW MY CAR OVER TO THEM. ONE WEEK HAD PASSED AND THEY HAD STILL NOT LOOKED AT MY CAR SO I INFORMED THEM THAT I WOULD NEED A RENTAL CAR BECAUSE I AM A STUDENT AND I HAVE A DAUGHTER THAT HAS NUMEROUS THERAPY AND DR APPT EVERY WEEK. THEY SAID FINE AND THE MAN THAT I WAS TALKING TO SAID LET ME GO GET YOUR CHILD SEAT OUT OF THE CAR FOR YOU, HE THEN CAME BACK TO ME AND SAID HOW ABOUT YOU COME TO THE BACK AND GET IT FROM YOUR CAR, I DID AND THAT'S WHEN I NOTICED THAT MY CAR HAD A BIG DENT AND DEEP SCRATCH FROM THE REAR RIGHT FENDER TO THE BACK PASSENGER DOOR...I WAS THEN TOLD THAT THAT'S HOW THE CAR WAS WHEN THEY GOT IT AND THAT IT WAS MY FAULT. HE THEN SAID THAT HE COULD TALK TO THE MANAGER AND SEE WHAT HE WOULD SAY. I CALLED THE MANAGER, ON MY WAY HOME AND HE SAID WE WILL FIX IT, I SEE THAT ITS A NEW DENT AND SCRATCH AND WE WILL SEND IT TO A BODY SHOP TO GET FIXED. I THEN DEMANDED THAT I GET ALL OEM PARTS AND I WAS IT BRAND NEW AGAIN AND THE SERVICE MAN SAID THAT'S GOING TO BE TOO EXPENSIVE AND IT DIDN'T NEED NEW PARTS HE ALSO WANTED ME TO RETURN THE RENTAL WHEN I LEFT ON VACATION TO SAN FRANCISCO, THAT'S WHEN I SPOKE TO THE MANAGER AGAIN AND HE GUARANTEED THAT THEY WOULD BE OEM PARTS AND I WOULDN'T NEED TO RETURN THE RENTAL. WHEN I PICKED UP MY CAR AFTER 3 AND A HALF WEEKS THEY SAID NOTHING WAS WRONG WITH MY BRAKES AND THE LIGHT WAS OUT. I NOTICED THE NEXT DAY THAT MY 12 VOLT LIGHTERS WERE NOT WORKING AND I CALLED THE MANGER AND HE TOLD ME TO COME IN. I NEVER DID BECAUSE I DIDN'T WANT THEM TO WORK ON MY CAR AGAIN. TODAY I TOOK IT TO ANCIRA VW AND THEY SAID I HAD SOME WIRES MIXED UP, I STARTED TO DRIVE OFF THE LOT AND MY BRAKE LIGHT CAME BACK ON! THAT CAN NOT BE A COINCIDENCE AND IT TELLS ME THAT SOME WIRES WERE CHANGED TO HIDE THE FACT THAT NOTHING WAS EVER DONE BY ROD EAST. *TR

2008 VW JETTA WOLFSBURG (LESS THAN 5000 MILES AT FIRST OCCURRENCE) BRAKE ISSUE 1ST OCCURRENCE - COMING UP TO A STOP, AND BRAKE PEDAL LOST PRESSURE BUT RE-ENGAGED AFTER TRAVELING 2-3 INCHES BEYOND NORMAL BRAKING PRESSURE. VERY INTERMITTENT ISSUE. AFTER BOTH OF MY TEENAGE SONS REPORTED THE SAME ISSUE, I TOOK THE CAR INTO THE VW DEALERSHIP FOR REPAIR. THELEN (BAY CITY, MI) BLED THE BRAKES AND RETURNED THE CAR. WITHIN A FEW DAYS, I WAS EXPERIENCING THE SAME ISSUE WITH MORE FREQUENCY, BUT COULD NOT REPRODUCE CONSISTENTLY. TOOK TO DEALERSHIP A SECOND TIME - THIS TIME TOLD THAT VW SAID THIS WAS A "NORMAL" BRAKE FUNCTION. SERVICE TECHNICIAN DROVE VEHICLE HOME AND BACK IN THE NEXT MORNING. HE EXPERIENCED THE PROBLEM TWICE AND (AS DESCRIBED TO HIS SERVICE MANAGER) "HIS HEART WENT INTO HIS THROAT." STILL - VW MAINTAINED THAT THIS WAS "NORMAL". RECEIVED AN EMAIL FROM DEALERSHIP OWNER STATING SAME. AFTER CONTINUED PRESSURE, VW TECHNICAL REP CAME TO DEALERSHIP AND FINALLY DETERMINED THAT THE BRAKE POWER BOOSTER NEEDED TO BE REPLACED (OVER A TWO WEEK SPAN). RECEIVED CAR BACK, AND WITHIN THREE DAYS, THE PROBLEM RETURNED - AS I NEARLY RAN THROUGH AN INTERSECTION WHEN THE BRAKES WENT TO THE FLOOR BEFORE ENGAGING (WITH ABS). TOOK BACK TO DEALER (3RD TIME) - DEALER NOT ABLE TO REPLICATE - STATED THAT THEY CANNOT FIX THE PROBLEM IF THEY CAN'T IDENTIFY/REPLICATE - CAR STILL AT DEALERSHIP (5 DAYS LATER). MET WITH DEALERSHIP OWNER TO EXPRESS CONCERN FOR THE SAFETY OF THE VEHICLE AND MY FAMILY. I REFUSED TO TAKE VEHICLE UNTIL THEY CAME UP WITH A SOLUTION FOR THE PROBLEM. SCHEDULED MEETING WITH VW REP AT THE DEALERSHIP ON 12/16 TO DISCUSS ISSUE. *TR

THE DRIVER SIDE WINDSHIELD WIPER LEAVES A 2 OR 3 INCH STREAK RIGHT IN THE CRITICAL VIEW OF THE DRIVER WHEN THE WINDSHIELD WIPERS ARE USED. VW ENGINEERING RESPONSE WAS THAT THEY DON'T SEE A PROBLEM WITH IT. WIPERS HAVE BEEN REPLACED AND ISSUE STILL REMAINED. *TR

BRAND NEW VW JETTA OFF THE FLOOR ROOM. BOTH THE DRIVERSIDE AND PASSENGER SIDE WINDOWS LEAK AIR BADLY AND WATER DRIPS IN.. DEALER TOLD ME THAT THIS IS THEY WAY IT IS AND REFUSED TO FIX IT FOR ME... *TR

EXCESSIVE REAR BRAKE WEAR. BRAKE NEEDED REPLACING AT 12K. CAR IS A 5-SPEED MANUAL AND BRAKES ARE USED VERY LITTLE. *TR

THIS ISSUES INVOLVES THE FAILURE OF WINDSHIELD WIPERS SET ON THE HIGHEST SETTING TO REMAIN AT THAT SPEED. VW HAS CONFIRMED THE PROBLEM AT A DEALERSHIP BUT OFFERS NO FIX TO THE PROBLEM. ESCALATION WITHIN VW HAS YET TO PRODUCE A SATISFACTORY ANSWER TO THIS OBVIOUS PROBLEM. IN HEAVY RAIN, DRIVING IS UNSAFE BECAUSE THE WIPERS VARY IN SPEED AND TO KEEP A CONSTANT WIPER RATE REQUIRES REPEATED CHANGING OF THE SETTINGS. *TR

THE FRONT WINDSHIELD FOGS UP, AND YOU CANT SEE ANYTHING THROUGH IT. YOU NEED TO TURN ON THE AIR-CONDITIONING, SO THAT IT HEATS THE FRONT WINDSHIELD UP. IF YOU DON'T DO THAT, YOU WILL CRASH BECAUSE OF 0% VISIBILITY. *TR