2003 VOLKSWAGEN JETTA Complaints
View complaints related to 2003 VOLKSWAGEN JETTA. The complaints found here are submitted by actual consumers with first hand experience. There are more than 440 complaints submitted for the 2003 VOLKSWAGEN JETTA. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2003 VOLKSWAGEN JETTA- TEMECULA, CA
THE FRONT HEADLIGHT LENSES HAVE OXIDIZED/DETERIORATED AND HAS DIFFUSED THE LIGHT TO THE POINT IT IS UNSAFE TO DRIVE AT NIGHT. I HAD THE LENSES POLISHED TWO YEARS AGO, AND NOW THEY NEED POLISHING AGAIN. I DON'T FEEL THAT I SHOULD HAVE TO BEAR THE BURDEN OF A SAFETY ISSUE LIKE THIS. *TR
Source: NHTSA WEB SITE -
2003 VOLKSWAGEN JETTA- KATY, TX
WAS DRIVING TO A MOVIE THEATER AND A WAS DOING ABOUT 25 MPH AND I HIT A SMALL POT HOLE IN THE ROAD AND MY PASSENGER SIDE SEAT AND CURTAIN AIRBAGS DEPLOYED THERE NO DENTS NO CRASH NOTHING AT ALL. *JB
Source: NHTSA WEB SITE -
2003 VOLKSWAGEN JETTA- SINKING SPRING, PA
WHILE DRIVING FROM PA TO BOSTON MY CAR'S ENGINE BROKE DOWN IN WHAT APPEARS TO BE A COMMON ISSUE WITH THE VW 1.8 LITER TURBO ENGINES. THE PASSAT (FROM '98-'04) HAD AN EXTENDED WARRANTY ON THE ISSUE BECAUSE OF THIS DEFECT. I DRIVE A '03 JETTA WITH VW'S 1.8 TURBO ENGINE, BUT BECAUSE IT'S NOT A PASSAT THE WARRANTY WAS NOT EXTENDED. I STILL HAVE SEVERAL MONTHS OF PAYMENTS ON THIS CAR AND IT ONLY HAS 70,000. ALL VW CAN/WANTS TO DO TO HELP ME IS OFFER $1,500 IN REPAIRS OR TRADE IN. I'M LOOKING AT $7,200 AND OWE $1,600 ON THE CAR. *TR
Source: NHTSA WEB SITE -
2003 VOLKSWAGEN JETTA- SALEM, OR
MAY OF 2004, VEHICLE BEGINS "LUNGING" WHEN PRESSING THE ACCELERATOR. ACCORDING TO DEALERSHIP FINDINGS THERE WAS A TSB ON THIS ISSUE AND SOFTWARE WAS OUTDATED AND UPDATED BY DEALERSHIP. THIS SEEMED TO HAVE CORRECTED THE PROBLEM UNTIL OCTOBER 2004 WHEN THE "LUNGING" BEGAN OCCURRING AGAIN. ACCORDING TO DEALERSHIP, A BRAKE LIGHT SWITCH CODE WAS FOUND IN THE ABS SECTION OF THE COMPUTER AND THE SWITCH WAS REPLACED TO RESOLVE THE ISSUE. MARCH OF 2005, "LUNGING" SYMPTOMS RETURNED. DEALERSHIP CLAIMED THEY COULD NOT FIND A PROBLEM THIS TIME. REPORTED SAME ISSUE AGAIN SEPTEMBER OF 2005, ISSUE NOT DIAGNOSED ONCE AGAIN. BRAKE AND TAIL LIGHTS HAVE BEEN REPLACED AT LEAST 6 TIMES UP TO JANUARY 2006. DEALERSHIP COULD NOT FIND ANY ISSUES, BUT SWAPPED CIRCUIT BOARDS FROM ONE SIDE TO THE OTHER AND CHECKED RESISTANCE OF THE CIRCUITS. SWAPPED BULB SOCKETS AND CLAIMED ISSUE RESOLVED. REPORTED SAME "LUNGING" ISSUE AS ABOVE, AGAIN FEBRUARY OF 2006. DEALERSHIP CLAIMED THROTTLE BODY EXTREMELY DIRTY. ISSUE RESOLVED FOR BRIEF STINT. JUNE OF 2006 TAIL LIGHTS CONTINUE TO BURN OUT. DEALERSHIP CLAIMS NO ISSUE FOUND. MAY OF 2007, BRAKE LIGHT SWITCH REPLACED UNDER RECALL CAMPAIGN. LIGHT BULBS HAVE NOT BURNED OUT SINCE THIS REPLACEMENT. VW OF AMERICA, INC. REFUSES TO PAY FOR SERVICE CHARGES INCURRED TO SWAP CIRCUIT BOARDS EVEN THOUGH IT IS CLEARLY DUE TO FAULTY BRAKE LIGHT SWITCH REPLACEMENT BACK IN OCTOBER OF 2004 (SAME DEFECTIVE SWITCH WAS USED AS REPLACEMENT). THERE IS A CLEAR LINE LEADING TO THE SWITCH BEING THE CAUSE OF ALMOST ALL LISTED PROBLEMS. ONCE THE RECALL WAS COMPLETE, THE ISSUES HAVE CEASED. *JB
Source: NHTSA WEB SITE -
2003 VOLKSWAGEN JETTA- PALMDALE, CA
TL*THE CONTACT OWNS A 2003 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THERE WAS A RECALL ON THE HEATING SWITCH FOR THE SEATS IN HER DAUGHTER'S VEHICLE. THE FAILURE WAS REPLACED WITH A NEW SWITCH, BUT THE SWITCH FAILED A FEW MONTHS LATER. THE SWITCH BURNED THROUGH THE LEATHER SEAT AND WOULD NOT SHUT OFF. THE FAILURE OCCURRED WHILE DRIVING 55 MPH. THE CONTACT'S DAUGHTER SUSTAINED BLISTERS, A SCAR, AND MINOR BURNS. A POLICE REPORT WAS FILED. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT MILEAGE WAS 60,000 AND FAILURE MILEAGE WAS 50,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2003 VOLKSWAGEN JETTA- SCARSDALE, NY
TL*THE CONTACT OWNS A 2003 VOLKSWAGEN JETTA. WHILE DRIVING 15 MPH, THE CONTACT STATED THAT THE DRIVER SIDE WINDOW FELL WHEN SHE ATTEMPTED TO ROLL IT DOWN. THE DEALER STATED THAT THE REGULATOR THAT HOLDS THE WINDOW IN PLACE CRACKED. THE FAILURE MILEAGE WAS 7,455 AND THE CURRENT MILEAGE WAS 7,500.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2003 VOLKSWAGEN JETTA- BETHEL PARK, PA
THERE WAS A LARGE AMOUNT OF SMOKE FROM THE TAILPIPE RIGHT AFTER THE 75,000 MILE CPO WARRANTY ENDED. THE SMOKE WAS CAUSED BY A FAULTY TURBO. THE TURBO HAD BEEN REPLACED AT 49,000 MILES AND VW AND AN INDEPENDENT VERIFIED THAT THE TURBO WAS FAULTY. THE DEALERSHIP WAS ASKED TO CHECK THE ENGINE (UNDER WARRANTY) FIVE TIMES THROUGHOUT THE TIME AFTER THE FIRST TURBO WAS INSTALLED, THEY REPORTED THAT ALL WAS FINE. AS SOON AS THE WARRANTY ENDED, THEY SAID THAT THE TURBO NEEDED TO BE REPLACED. VW HAS SHIFTED ALL RESPONSIBILITY TO ME. EVEN THOUGH THE CAR IS BURNING OIL, AND AFFECTING THE CATALYTIC CONVERTER, NO WARRANTIES APPLY. THE TURBO NEEDS TO BE REPLACED AGAIN, HOWEVER, NO ONE (INCLUDING VW) CAN EXPLAIN WHY IT KEEPS FAILING, DESPITE PERFECT MAINTENANCE. *TR
Source: NHTSA WEB SITE -
2003 VOLKSWAGEN JETTA- ASHBURN, VA
I HAVE OWNED A VOLKSWAGEN JETTA (TURBO - 2003) AND HAVE HAD ONE HORRIBLE PROBLEM AFTER ANOTHER. WITHOUT FAIL, I HAVE TAKEN MY VEHICLE IN FOR RANDOM MECHANICAL REPAIRS EVERY FEW MONTHS SINCE PURCHASING THE VEHICLE. I FOUND OUT THE CAR WAS MANUFACTURED IN MEXICO AND THAT VW WAS AWARE OF HOW BAD THEIR CAR'S MANUFACTURED IN MEXICO WERE. IF THAT IS THE CASE, HOW CAN SO MANY CAR OWNERS WITH SO MANY MECHANICAL ISSUES CONTINUE TO SELL IN THIS COUNTRY? I WOULD LIKE TO REPORT VW FOR LACKLUSTER PERFORMANCE AND FOR CONTINUING MANUFACTURE IN AN AREA WELL KNOWN FOR ITS BELOW AVERAGE STANDARDS AND FOR CONTINUING TO BLEED THE CONSUMER WHEN IT IS FULLY AWARE OF THE ISSUE. *TR
Source: NHTSA WEB SITE -
2003 VOLKSWAGEN JETTA- PASADENA, CA
TL*THE CONTACT OWNS A 2003 VOLKSWAGEN JETTA. THE CONTACT STATED THAT SHE EXPERIENCED PREMATURE CLUTCH FAILURE. THE CLUTCH WAS REPLACED AT 34,000 MILES. THE CURRENT MILEAGE IS 34,489 AND FAILURE MILEAGE WAS 34,000. UPDATED 09/17/07 *TR
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2003 VOLKSWAGEN JETTA- ST. LOUIS, MO
STARTING CAR IN THE MORNING OR AT END OF WORK DAY AND BRAKE WARNING LIGHTS CAME ON. CAR CANNOT BE MOVED - BRAKES HAVE HISSING OR WHISKING SOUND WHEN PRESSED. CAR CANNOT BE DRIVEN, UNLESS TURNING IGNITION TO FIRST ON POSITION PUTTING CAR IN NEUTRAL THEN STARTING THE CAR. *AK 2. BRAKES DO NOT WORK PROPERLY - CAR IS UNSAFE TO DRIVE 3. DEALER CLAIMS THAT THERE IS SOME SORT OF BRAKE SWITCH THAT HAS A "UNIVERSAL RECALL" THAT IS CAUSING THE PROBLEM. I DID RESEARCH BEFORE BUYING MY '03 JETTA AND FOUND THAT SEVERAL COMPLAINTS ABOUT BRAKE FAILURE AND BRAKE PROBLEMS HAVE BEEN ON-GOING. WHEN I QUESTIONED THE DEALER THEY KNEW NOTHING OF THE SORT AND SAID "IF THERE HAD BEEN PROBLEMS IN THE PAST THEY HAVE BEEN FIXED." APPARENTLY THESE PROBLEMS HAVE NOT - I CONTINUE TO EXPERIENCE THEM AS HAVE OTHER JETTA OWNERS WITH WHOM I HAVE SPOKEN.
Source: NHTSA WEB SITE