2010 VOLKSWAGEN JETTA Complaints

View complaints related to 2010 VOLKSWAGEN JETTA. The complaints found here are submitted by actual consumers with first hand experience. There are more than 860 complaints submitted for the 2010 VOLKSWAGEN JETTA. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2010 VOLKSWAGEN JETTA
    - SHELBINA, MO

    CAR KEPT STALLING AFTER TAKE OFF WHEN YOU ACCELERATED. WHEN TAKING IT TO THE REPAIR SHOP IT WOULD NOT START AND HAD TO BE TOWED THERE. WHEN THEY GOT IT THEY DISCOVERED ALL BUT 1 QUART OF THE OIL IN THE ENGINE WAS GONE. THEY DETERMINED THAT THIS MALFUNCTION DAMAGED THE ENGINE AND THE ENGINE WOULD HAVE TO BE REPLACED. HAVE THE OIL CHANGED EVERY 3-5000 MILES AND IT WASN'T DUE FOR AN OIL CHANGE FOR ANOTHER 1000 MILES OR SO. THEY HAVE NO IDEA WHY THIS HAPPENED AND VOLKSWAGEN WON'T DO ANYTHING ABOUT IT. ALL OF THIS TOOK PLACE IN THE CITY. WE WERE TO AFRAID TO TAKE IT OUT ON THE HIGHWAY. CAR HAS 109000 MILES ON IT AND HAS BEEN A LEMON FROM DAY 1. THIS WAS JUST THE ICING THAT TOPPED THE CAKE.

    Source: NHTSA WEB SITE
  • 2010 VOLKSWAGEN JETTA
    - COLUMBUS, OH

    TL* THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE ELECTRICAL SYSTEM WAS DEFECTIVE AND CAUSED ELECTRICAL FAILURES IN SEVERAL AREAS. THE FRONT PASSENGER SIDE LOW AND HIGH BEAM HEADLIGHTS AND THE TURN SIGNALS FAILED. IN ADDITION, THE DRIVER SIDE BRAKE, TAIL LIGHT, AND DAY TIME RUNNING LIGHTS FAILED. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 88,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2010 VOLKSWAGEN JETTA
    - BUTLER, PA

    CAR WAS TAKEN INTO DEALERSHIP IN APRIL 2015 FOR INSPECTION. NEEDED NEW STRUTS AND DRIVER DOOR PANEL, DOOR NEEDED FIXED DUE TO NO LIGHTS ON LOCKS AND DOOR ITSELF WOULD NOT LOCK. PAID $1400 FOR EVERYTHING WHEN PICKING UP THE CAR, GOT IN CAR AND RADIO DID NOT WORK WHEN PICKING UP. SAID IT WAS A FUSE, NEVER FIXED THE PROBLEM. SEPTEMBER 2015 WINDSHIELD WIPERS QUIT WORKING. $45 FOR THAT REPAIR. 2-3 WEEKS LATER BATTERY DIED. REPLACED THE BATTERY FOR $111. 3-4 WEEKS LATER BATTERY WAS DEAD AGAIN, HAD TO TOW IT TO SHOP. REPLACED BATTERY AGAIN $200+ PARTS AND LABOR. 3-4 WEEKS LATER AFTER REPLACING THE BATTERY TWICE, SAME THING HAPPENS AGAIN. CAR IS DEAD, TOWED TO SHOP AGAIN. CAN'T FIGURE OUT THE PROBLEM, TOWED TO DEALERSHIP. TAKEN TO A DEALERSHIP FOR ONE PROBLEM OF THE CAR BEING DEAD NOW THERE IS A SHIFTER PROBLEM AND THE ABS UNIT NEEDS REPLACED. THE ABS LIGHTS WERE NOT ON WHILE THE CAR WAS AT THE LAST SHOP BEFORE THIS DEALERSHIP. THE CAR HASN'T BEEN DRIVEN FOR APPROXIMATELY 5-6 MONTHS IF NOT LONGER DUE TO THESE ISSUES. HOW DOES MY ABS UNIT NEED REPLACED IF IT HASN'T BEEN DRIVEN?

    Source: NHTSA WEB SITE
  • 2010 VOLKSWAGEN JETTA
    - ROSEVILLE, CA

    HIGH PRESSURE FUEL PUMP FAILED WHILE DRIVING ON THE FREEWAY 60 MPH CAR SUDDENLY LOST POWER AND LUCKILY I WAS IN THE SLOW LANE AND WAS ABLE TO PULL OVER TO SHOULDER

    Source: NHTSA WEB SITE
  • 2010 VOLKSWAGEN JETTA
    - MENTOR, OH

    TL* THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA. WHILE OPERATING THE VEHICLE IN HOT AND HUMID WEATHER, THE VEHICLE STALLED DUE TO A FAULTY TRANSMISSION. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE GEAR BOX OIL LEAKED OUT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2010 VOLKSWAGEN JETTA
    - MINNEAPOLIS, MN

    ABOUT AUG 2013 (MILEAGE ~ 63,000): INTERMITTENT ISSUE THAT DRIVER'S DOOR LOCK WOULD NOT LOCK WITH KEY FOB. DOOR WOULD BE UNLOCKED AND DOOR COULD BE PHYSICALLY OPENED USING THE DOOR HANDLE AND THEN CAR ALARM WOULD GO OFF. ABOUT AUGUST 2014 (MILEAGE ~ 78,000): DRIVER'S DOOR STOPPED LOCKING OR UNLOCKING AT ALL WITH KEY FOB. WHEN PRESSING LOCK BUTTON ON KEY FOB, DRIVER'S DOOR REMAINS UNLOCKED AND DOOR CAN BE PHYSICALLY OPENED USING DOOR HANDLE WITHOUT CAR ALARM GOING OFF. NEED TO MANUALLY LOCK AND UNLOCK DRIVER'S DOOR BY PUTTING KEY IN THE LOCK AND TURNING CLOCKWISE. ONCE LOCKED, DRIVER'S DOOR WILL THEN NOT UNLOCK WITH KEY FOB AND NEEDS TO BE MANUALLY UNLOCKED BY PUTTING KEY IN THE LOCK AND TURNING COUNTER-CLOCKWISE. [NOTE THAT THIS PROBLEM STILL EXISTS AND HAS NOT BEEN FIXED AS OF MAY 2016.] ONE YEAR LATER, ABOUT AUGUST 2015 (MILEAGE ~ 94,000): NOW THERE IS ALSO AN INTERMITTENT PROBLEM WTH THE REAR PASSENGER SIDE DOOR LOCK - SOMETIMES WHEN UNLOCKED WITH THE KEY FOB, THE DOOR WILL NOT UNLOCK AND THE DOOR WILL NOT OPEN USING THE OUTSIDE DOOR HANDLE. THE DOOR WOULD ALSO NOT OPEN WHEN TRIED WITH THE KEY IN THE LOCK OR WHEN USING THE INSIDE DOOR HANDLE OR WHEN THE LOCK/UNLOCK BUTTON INSIDE THE CAR IS PRESSED. THIS REAR PASSENGER DOOR PROBLEM HAS HAPPENED AT LEAST 3 TIMES AND THIS DOOR IS USED INFREQUENTLY, SO IT COULD BE HAPPENING MORE OFTEN. THESE DOOR LOCK ISSUES ARE A POTENTIAL SAFETY ISSUE IF A PERSON GETS LOCKED IN AND CANNOT GET OUT OF THE DOOR IN AN EMERGENCY.

    Source: NHTSA WEB SITE
  • 2010 VOLKSWAGEN JETTA SPORTWAGEN
    - MINNEAPOLIS, MN

    FACTORY RADIO MODEL RCD 510. CAR MILEAGE: 61,320 MILES. IT WAS HOT OUTSIDE AND I WAS RUNNING AIR CONDITIONING. AFTER DRIVING FOR ABOUT 30MIN WITH RADIO ON, THE RADIO WENT BLANK (BLACK SCREEN). IT WOULD NOT TURN BACK ON AT THE TIME. A TECHNICIAN CHECKED FUSES AND NO BLOWN FUSES WERE FOUND. THE RADIO REMAINED IN THE CAR FOR 2 MORE DAYS AND WOULD NOT TURN BACK ON. RADIO WAS REMOVED FROM THE CAR AND THE TECHNICIAN TOOK THE RADIO APART, COULD NOT FIND AN ISSUE, DISCHARGED CAPACITOR & RADIO STILL DID NOT WORK. RADIO IS TOTALLY DEAD. SAFETY ISSUE SINCE BLUETOOTH (HANDSFREE) PHONE WILL NOT WORK WITHOUT RADIO.

    Source: NHTSA WEB SITE
  • 2010 VOLKSWAGEN JETTA
    - KENNEBUNK, ME

    TL* THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA. WHILE MAKING A LEFT TURN, THERE WAS A LOUD SNAP THAT CAME FROM THE FRONT OF THE VEHICLE. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FRONT DRIVER AND PASSENGER SIDE COIL SPRINGS FAILED AND NEEDED TO BE REPLACED. THE DRIVER SIDE COIL SPRINGS WERE REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000. UPDATED 06/29/16*LJ THE CONSUMER STATED THAT THE 4TH COIL SPRING NEEDS TO BE REPLACE. *TR

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2010 VOLKSWAGEN JETTA
    - MADISON, WI

    RADIO FAILURE: RADIO WAS WORKING REGULARLY AND STOPPED WORKING UPON TURNING ON THE CAR. DISPLAY IS BLACK.

    Source: NHTSA WEB SITE
  • 2010 VOLKSWAGEN JETTA
    - HOUSTON, TX

    "TAKATA RECALL" I WAS DRIVING ON SCOTT STREET, WHEN ANOTHER DRIVER RAN THE RED LIGHT ON THE INTERSECTION AND HIT MY CAR ON THE PASSENGER SIDE TOWARDS THE BACK PASSENGER DOOR, AND THE AIRBAG DIDN'T DEPLOY. I INFORMED VW, THEY DID A DIAGNOSTIC TEXT ON MY CAR AND THEIR FINDINGS WAS THAT THE AIRBAG DID WHAT IT WAS SUPPOSED TO DO. I DIDN'T TAKE IT ANY FURTHER.

    Source: NHTSA WEB SITE