2002 VOLKSWAGEN JETTA Complaints
View complaints related to 2002 VOLKSWAGEN JETTA. The complaints found here are submitted by actual consumers with first hand experience. There are more than 680 complaints submitted for the 2002 VOLKSWAGEN JETTA. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2002 VOLKSWAGEN JETTA- DOVER, NC
TL* THE CONTACT OWNS A 2002 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A REPAIR CENTER, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE INDEPENDENT DEALER WHO SOLD THE CONTACT THE VEHICLE DID NOT VERIFY IF THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14E007000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 91,677. .. UPDATED 12/22/16 *BF THE CONSUMER STATED ONE HOSE WAS REPLACED AND THERE IS A HOLE IN ANOTHER HOSE, AND ALSO MISSING BRACKETS. *TR
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 VOLKSWAGEN JETTA- CRANFORD, NJ
TL* THE CONTACT OWNS A 2002 VOLKSWAGEN JETTA. WHILE DRIVING AT ANY SPEED, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE AIR BAG MODULE WAS FAULTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT PROVIDED. THE FAILURE MILEAGE WAS 49,706. UPDATED 08/22/16*LJ *CN
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 VOLKSWAGEN JETTA- CHICAGO, IL
WATER PUMP REPLACED, TIRES ALWAYS HAVE ISSUES BECAUSE OF THE RIM DESIGN, CODE ERRORS, REAR RODS REPLACED, MUFFLER, MISFIRING, RADIATOR ECT.
Source: NHTSA WEB SITE -
2002 VOLKSWAGEN JETTA- BREMEN, OH
TL* THE CONTACT OWNED A 2002 VOLKSWAGEN JETTA. WHILE ENTERING THE VEHICLE, THE CONTACT NOTICED THAT THE BRAKE WARNING LIGHT WAS ILLUMINATED AND THE WINDOWS WERE STEAMING. IN ADDITION, THE DASHBOARD WAS ON FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A FIRE REPORT AND A POLICE REPORT WERE FILED. THE CONTACT SUSTAINED A BURNED HAND INJURY, BUT DID NOT NEED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 172,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 VOLKSWAGEN JETTA- VANCOUVER, WA
THE CAR WILL SHUT DOWN WHILE DECELERATING(EX..COMING TO A STOP SIGN OR LIGHT)THE ENGINE JUST STOPS AND THE GENERATOR LIGHT COMES ON.I CAN START IT UP AGAIN RIGHT AWAY.IT IS VERY DANGEROUS AND I FEEL LIKE I MAY GET REAR-ENDED I HAVE READ ONLINE THREADS THAT OTHER PEOPLE HAVE THE SAME PROBLEM AND THEY ARE HAVING PROBLEMS FINDING A SOLUTION.I HAVE HAD THIS VEHICLE SINCE NEW AND NOW IT ONLY HAS A LITTLE OVER 115,000 MILES ON IT.
Source: NHTSA WEB SITE -
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2002 VOLKSWAGEN JETTA- MIAMI, FL
OIL LIGHT IS BLINKING, I WAS TOLD BY SEVERAL MECHANICS THAT JETTAS AS WELL AS VOLKSWAGENS IN GENERAL ARE KNOWN FOR HAVING TERRIBLE SLUDGE ISSUES. I TOOK THE CAR TO THE DEALERSHIP, THEY CHARGED ME OVER $150 TO DIAGNOSE MY CAR, AFTER DIAGNOSING IT THEY SAID THAT THE ENGINE NEEDS NEW OIL BEARINGS DUE TO SLUDGE ISSUES, THEY SAID THAT THE OILS PRESSURE IS FLUCTUATING AND THAT SOON MY ENGINE WILL BLOW UP, THEY SAID THAT THIS WAS NOT COVERED UNDER SIMILAR RECALLS THAT THEY'VE HAD ON OTHER MODELS OF THEIRS AND THAT TO FIX MY PROBLEM I WOULD NEED A NEW ENGINE WHICH WOULD COST ME OVER SEVEN THOUSAND DOLLARS. IT SEEMS TO ME THAT THIS IS A VERY WELL KNOWN PROBLEM FOR VW, THEY'VE KNOWN ABOUT IT FOR YEARS BUT JUST LIKE THE PROBLEM THEY'RE HAVING RIGHT NOW WITH THE SOFTWARE, THEY'VE KEPT THIS QUIET.
Source: NHTSA WEB SITE -
2002 VOLKSWAGEN JETTA- GILBY, ND
WHILE DRIVING OUR JETTA AT APPROXIMATELY 30 MPH THE DRIVERS SIDE CURTAIN AIRBAG AND SIDE SEAT AIRBAG SPONTANEOUSLY DEPLOYED. THERE WAS NO IMPACT. THERE WAS NO POTHOLE. IT WAS THE ONLY CAR ON THE ROAD. GOING STRAIGHT.
Source: NHTSA WEB SITE -
2002 VOLKSWAGEN JETTA- LIVERMORE, CA
ENGINE SHUTS DOWN WHEN THE FUEL TANK IS AT OR BELOW A 1/4 TANK OF FUEL WHILE DRIVING... THERE IS A LOSS OF STEERING AND BRAKING RENDERING IT UNSAFE TO DRIVE. HERE IS A ONLINE DISCUSSION OF OTHERS HAVING THE SAME PROBLEM... HTTP://FORUMS.VWVORTEX.COM/SHOWTHREAD.PHP?4971876-CAR-STALLING-WHILE-AT-SPEED-IS-LOW-FUEL-THE-PROBLEM.
Source: NHTSA WEB SITE -
2002 VOLKSWAGEN JETTA- NEWPORT BEACH, CA
TL* THE CONTACT OWNED A 2002 VOLKSWAGEN JETTA. WHILE DRIVING AT APPROXIMATELY 35 MPH, THERE WAS SMOKE AND FIRE UNDERNEATH THE GLOVE COMPARTMENT BOX. THE CONTACT EXITED THE VEHICLE WITH THE CHILD BEFORE THE VEHICLE BECAME ENGULFED IN FLAMES. THE FIRE DEPARTMENT FILED A FIRE REPORT AND EXTINGUISHED THE FIRE. THERE WERE NO INJURIES. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 137,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 VOLKSWAGEN JETTA- HUNTINGTON BEACH, CA
WHILE REACHING HOME, I SAW SMOKE COMING OUT OF ENGINE, SMELL OF HEATED PLASTIC, AND THE ALTERNATOR WARNING LITE ON. SWITCHED OFF THE CAR AND OPENED THE HOOD. NOTED THAT THE SMOKE AND SMELL WAS COMING FROM THE PLASTIC FUSE BOX THAT IS ON THE TOP OF THE BATTERY AND THAT THE FUSE BOX COVER HAD BURNT HOLE. THE WIRE FROM THE ALTERNATOR TO ONE OF THE FUSES IN THE FUSE BOX HAD MELTED THE PLASTIC. I REPLACED THE FUSE BOX, CLEANED THE WIRE AND ATTACHED IT BACK. ON 6/23/15, I WAS UNABLE TO START THE CAR. THE BATTERY WAS WEAK AND NOTED THAT ONE OF THE FUSES IN THE BOX HAD MELTED THE PLASTIC.
Source: NHTSA WEB SITE