2012 VOLKSWAGEN JETTA Complaints

Everytime I fill with gas car will not start.i have to pump accelerator, then it will start.it starts normally on all other occasions. This has been happening for about 6 months or 5 thousand miles.

I remember having my keys in my hand and my car was slowly reversing out the driveway. I panicked, i was stomping on my brakes for a while jerking back and it took me about 2 minutes to finally get the key back in and try to put in park again. I went to a shop the following weekend because all the jerking and jabbing to get my key back in seems to have caused my ignition switch to misfire or whatever the word he (mechanic) used, so now i cannot take my key out like a regular person, I have to flick my key a certain way out anytime i want to turn my car off.(even mechanics have a hard time taking it out. I was also given a qr code to scan and was brought the this exact recall of the situation with my car. I now have my engine light on and [XXX] gave me the fault code for my map sensor. I’m not sure if the two are related but this was following the incident. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2012 Volkswagen Jetta. The contact received notification of NHTSA Campaign Number: 19V615000 (Electrical System, Steering) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while using the key to start the vehicle, the key spun around in the ignition cylinder and failed to start the vehicle. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 140,000. Parts distribution disconnect.

ABS module controlling the Anti-Lock brake system has failed. I am told there is a recall for earlier models of this car for the very same issue but not for 2012 model year. This is a safety issue that is very expensive to fix and primarily by the dealer requiring factory programming of a new expensive ABS module

The contact owns a 2012 Volkswagon Jetta Sportwagen. The contact stated that while driving at 35 MPH, the accelerator pedal became inoperable and the vehicle did not accelerate. The engine and power steering had failed. The glow plug warning light was illuminated. The vehicle was towed to a dealer. The contact was informed that the failure was due to the high-pressure fuel pump which sent metal shards through the fuel line. The manufacturer was made aware of the failure. The failure mileage was approximately 115,000.

Horn only occasionally works when honking and/or locking car, which increases the risk of a crash since I can’t always use my horn to alert other drivers of presence. One front headlight only occasionally works (lightbulb is not the issue), which increases the risk of a crash since other drivers may not be able to see me as well & I am not able to see the road as well in the dark. Cruise control does not work at all, which increases risk of speeding and therefore increases risk of crash. Dealer has inspected horn/headlight issue but could not determine cause. No warning signs. Issues first appeared a couple years ago.

My DPF system failed after my warranty ran out, about 128,000mi. and VW charged me $3000 to replace the DPF, then two days later the Nox Catalyst failed and they wanted another $2500 out of me. I tried the regen like the manual says, and the car went in limp mode 75 miles from my house in the middle of the highway. The car is not safe to drive, and they would not tell me if replacing the Nox catalyst will fix my problem, or just reveal another multi thousand dollar problem. The car is parked for the past 6 months and is not drivable.

Cannot turn engine off. Key gets stuck in ignition when turning off the engine. Dealer confirmed it's an on-going and common issue. Replacement parts also fail. Only way to turn car off was to pull the fuel pump fuse.

The contact owns a 2012 Volkswagen Jetta. The contact stated that while driving at an undisclosed speed, the vehicle failed to accelerate properly. Additionally, the contact stated that while starting the vehicle, the vehicle was shuddering. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic; however, the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 40,000.

The brakes randomly engage while driving and sometimes while parking, without touching the brake pedal. After this happens and you're driving for a while, there is a burning smell, likely from the brakes being engaged while driving and not applying the brakes.