2002 VOLKSWAGEN JETTA Complaints

BRAKE POWER BOOSTER SUDDENLY FAILS IN STOP AND GO TRAFFIC AND VEHICLE BRAKES REALLY HARD AND THE BRAKE PEDAL FLOORS ON ITS OWN. THIS CAN CAUSE SERIOUS ACCIDENTS. *JB

CHECK ENGINE LIGHT ON INCESSANTLY SINCE ORIGINAL ACQUISITION. REPAIRS EFFECTUATED AT LEAST THREE TIMES UNDER WARRANTY AND ISSUE HAS RETURNED. WHEN PARKED AFTER LONG PERIOD OF TIME A LOW BUBBLING/GURGLING AND FIZZLING SOUNDS COMES FROM THE UNDERSIDE OF THE CAR. *JB

I PURCHASED A 2002 VOLKSWAGEN JETTA FOR MY DAUGHTER. IN AUGUST OF 2006 THE CAR WAS TAKEN TO A VW DEALERSHIP FOR TRANSMISSION SERVICE. IN MAY OF 2007 THE TRANSMISSION LIGHT CAME ON AND THE CAR KEPT LOSING POWER WHEN DRIVING. WHEN PUT IN GEAR THE CAR WOULD SHAKE AND SHUT DOWN. I HAD IT TOWED TO THE VW DEALERSHIP FOR REPAIR. THEY REPLACED A SEAL, TEMP SENDER AND SENDER FOR A TOTAL OF 427.62. MY DAUGHTER PICKED UP THE CAR AND WHEN DRIVING HOME FROM THE DEALERSHIP AFTER THEY REPAIRED IT THE CAR SHUTTERED, THEN SLAMMED DOWN INTO A LOWER GEAR ALMOST CAUSING HER TO LOSE CONTROL OF THE VEHICLE. I CALLED THE DEALER AND THEY APPROVED HAVING IT TOWED BACK TO THEIR FACILITY FOR REPAIR. THEY THEN CHECKED THE CAR AGAIN AND STATED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED FOR A COST OF $3800.00. THIS CAR HAS 57,000 MILES ON IT AND WHEN ORIGINALLY TAKEN TO THE DEALERSHIP FOR THIS ISSUE IT WAS 4 DAYS OUT OF WARRANTY. NOTE: WHEN THE CAR INITIALLY BROKE DOWN IT WAS STILL IN WARRANTY BUT I WAS OUT OF TOWN FOR WORK AND COULD NOT SET UP HAVING IT TOWED IN UNTIL I RETURNED HOME. THE DEALERSHIP WAS CALLED REGARDING THIS ISSUE PRIOR TO THE WARRANTY EXPIRATION. I CALLED THE DEALERSHIP AND VW CORPORATE HEADQUARTERS. THEY STATED THERE WAS NOTHING THEY COULD DO TO ASSIST IN THIS REPAIR. THE VW DEALERSHIP STATED THAT THEY DID NOT SEE A PROBLEM WITH THE TRANSMISSION WHEN THEY FIRST COMPLETED REPAIRS BUT SHE DID NOT EVEN GET 10 MILES FROM THE DEALERSHIP BEFORE THE CAR SLAMMED DOWN INTO A LOW GEAR. *TR

I OWN A 2002 1.8T AUTOMATIC JETTA WITH 75000 MILES. YESTERDAY I WAS TOLD IT NEEDED A NEW TRANSMISSION. I USE THIS CAR FOR BASIC TRANSPORTATION, AND HAVE MAINTAINED REGULAR UPKEEP. I AM APPALLED THAT I HAVE TO SPEND $5,000 TO FIX A FAULTY TRANSMISSION. I HAVE BEEN DOING RESEARCH AND IT SEEMS THAT A LOT OF JETTAS HAVE THIS PROBLEM, ESPECIALLY THE TURBOS. HOW CAN VOLKSWAGEN GET AWAY WITH THIS? I WOULD LIKE TO START A CLASS ACTION SUIT. SOMETHING NEEDS TO BE DONE TO CORRECT THIS MATTER!. *AK

I OWN A 2002 JETTA 1.8T AND STARTED HAVING SOME INTERMITTENT PROBLEMS WITH SHIFTING FROM PARK INTO REVERSE OR 1ST AND 2ND GEARS, PAUSING OR JERKING INTO GEAR. THE PROBLEM STARTED A COUPLE MONTHS AGO WHEN THE CAR HAD ABOUT 52,000 MILES ON IT AND WAS OUT OF WARRANTY BY ABOUT 5 MONTHS. THE PROBLEM BECAME INCREASINGLY FREQUENT AND I TOOK IT TO THE DEALER YESTERDAY AND WAS TOLD THAT I NEED A WHOLE NEW TRANSMISSION. THEY SAID THE TRANSMISSION FLUID BUNT AND HA DEBRIS IN IT". I HAVE ALWAYS DONE THE SCHEDULED MAINTENANCE ON THE VEHICLE , AT THE DEALERSHIP, NO LESS, AND HAVE NEVER ABUSED THE TRANSMISSION IN ANY WAY. THE CAR ONLY HAS 54,000 MILES ON IT! THE SERVICE REPRESENTATIVE AT THE DEALERSHIP CALLED VOLKSWAGEN AND STATED HE REALLY WENT TO BAT FOR ME ,AND THAT VOLKSWSGEN HAS AGREED TO COVER 65% OF THE REPAIR, WHICH IN THE RANGE OF $5,000+. SO I WILL STILL BE PAYING AT LEAST $1750.00 TO REPLACE A FAIRLY YOUNG TRANSMISSION. I FEEL VW MUST KNOW THERE IS A DEFECT IN THE TRANSMISSION TO EVEN OFFER TO PAY FOR PART OF THE REPAIR, AND JUDGING BY THE OTHER COMPLAINTS THIS IS A SERIOUS PROBLEM. I HAVE BEEN READING OTHER COMPLAINTS AND IT SEEMED THAT THE TRANSMISSION WAS PAINTED WITH A METALLIC PAINT THAT DISINTEGRATED WITH HIGH HEAT/TEMPERATURES AND THAT IT BROKE DOWN, FLAKES OFF AND DAMAGED THE TRANSMISSION. THIS HAS TO BE A MANUFACTURER'S DEFECT. *AK

2002 JETTA ROOF LEAKS WATER WHEN HEAVY RAIN. RESEARCH SHOWS THAT MAY PEOPLE ARE HAVING THE SAME ISSUE. *TR

PURCHASED USED 2002 VW JETTA 1.8 TURBO (5 SPEED) WITH 34,000 MILES STILL UNDER WARRANTY. TAKEN TO DEALERSHIP FOR BLOWN FUSES (CIGARETTE LIGHTER), TRUNK LATCH, CENTER CONSOLE, AND TRANSMISSION REPAIRS. FUSE PROBLEM WAS ONGOING. WITHIN A FEW MONTHS, A LOCAL MECHANIC INSTALLED A SMALL BOOST GAUGE ON THE DASH, WHICH WAS WIRED INTO A 10 AMP FUSE. WITHIN FIVE DAYS, THE CAR WAS BEING BACKED OUT OF THE DRIVEWAY WHEN SMOKE BEGAN POURING FROM ALL THE DASH VENTS. THE WIRE HARNESS, FUSE BLOCK, AND CONTROLLER COMPONENTS LOCATED BEHIND THE DASH WERE DESTROYED BY FIRE. VW OF AMERICA PREPARED TO SEND INVESTIGATORS TO NM, BUT WHEN THEY DISCOVERED GAUGE WIRING MAY HAVE CONTRIBUTED, THEY DID NOT INVESTIGATE. HAVE READ OF OTHER ELECTRICAL FIRES BEHIND INSTRUMENT PANEL, DASH, SINCE THIS TIME. OUR SON WAS DRIVING THE CAR AT THE TIME OF THE FIRE, BUT WAS ABLE TO GET OUT. *TR

TRANSMISSION PROBLEMS. CAR SPUTTERS AND JUMPS. DEALER FIRST WORKED ON THE GEAR SHIFT. THEN THEY REPLACED SPARK PLUGS AND THE BATTERY TO TRY TO FIX THE PROBLEM. RECENTLY SAID THERE WAS A LEAK AND REPLACED THE CRANKCASE VENT PIPES. STILL HAVE THE SAME PROBLEM. *TR

2002 JETTA WITH A SAFETY RECALL- REPLACED BRAKE LIGHT SWITCH CUSTOMER STATES THAT THE DEALERSHIP REFUSED TO FIXED THE RECALL**CC THE VW SERVICE CENTER AND CUSTOMER CARE INFORMED THE CONSUMER THE VEHICLE WAS OUT OF WARRANTY AND THEY HAD NO OBLIGATIONS TO PAY FOR TOWING OR ANY OTHER COST ASSOCIATED WITH THE VEHICLE, INCLUDING THE LAST RECALL REGARDING THE BRAKE LIGHT SWITCH THAT THE CONSUMER HAS REPLACED ON 3 SEPARATE OCCASIONS. THE CONSUMERS DAUGHTER HAD EXPERIENCED THE VEHICLE LOCKING UP AS A RESULT OF THE DEFECTIVE BRAKE SWITCH. THE INSTRUMENT PANEL FAILED AND THE CONSUMERS DAUGHTER WAS UNABLE TO READ THE PANEL. THE CONSUMER STATED IN THE PAST, THE TRUNK LATCH FAILED AS WELL AS A BROKEN BOLT ON THE TRANSMISSION, THE DRIVERS SIDE SEAT BELT AND THE EGR ALL HAD TO BE REPLACED. THE DOOR LATCH FAILED BECAUSE THE LOCK SIGNAL WAS NOT WORKING. *JB THE CONSUMER STATED THAT HE RECEIVED A RECALL FOR HIS DAUGHTER'S VEHICLE, THIS IS THE 3RD BRAKE SWITCH NOT TO MENTION OVER $800 IN UNWARRANTED CHARGES FROM THE DEALERSHIP. THE CONSUMER STATED HE WAS HOPING THAT THIS CLASSIFIES THE VEHICLE AS A LEMON. THE CONSUMER STATED WOULD LIKE DEALERSHIP TO REVIEW THE OVER CHARGES OR BUYING THE VEHICLE BACK. *TR

HEADLIGHT LENS BECOME VERY MILKY. LIGHT WILL NOT SHINE ON ROAD. CAN'T SEE THE ROAD OR OTHER CARS. CAN CAUSE DAMAGE AND DEATH TO OTHERS. VOLKSWAGEN SHOULD MAKE THEM LASTS LONGER AND REPLACE ALL MILKY HEADLIGHS WITH NEW ONES. ALL 1999-2005 JETTAS 1998-2005 PASSATS HAVE THIS PROBLEM. GO TO ANY VOLKSWAGEN DEALER AND YOU WILL SEE THE PROBLEM.