2002 VOLKSWAGEN JETTA Complaints

CAR STALLED WITHOUT WARNING. USUALLY HAPPENED WHEN SLOWING DOWN FOR A STOP OR WHILE AT A STOP. SOMETIMES STALLED WHEN STARTING UP FROM A STOP. THIS WAS VERY DANGEROUS AS CAR STALLED AND CARS BEHIND WERE BEGINNING TO SPEED UP OR WHEN TRYING TO CROSS A BUSY ROAD AND MAKING A LEFT TURN. I HAD ABOUT $1000 OF SERVICE AT THE LOCAL VOLKSWAGEN DEALER IN THE PAST 6 MONTHS. *AK

I WAS DRIVING THE CAR NORMALLY AND AT THE SPEED LIMIT ON A ROAD CLOSE TO MY HOME WHEN I DROVE OVER A SMALL BUMP OR POTHOLE IN THE ROAD. NORMALLY, THIS IMPACT WOULD HAVE BEEN SO SMALL AS TO BARELY CAUSE ANY EXTRA MOTION IN THE CAR. HOWEVER, ON THIS OCCASION, AFTER I RAN OVER THE BUMP, THE DRIVER'S SIDE SEAT AND DRIVER'S SIDE FRONT AND BACK CURTAIN AIRBAGS DEPLOYED. I WAS STARTLED WHEN THIS OCCURRED AND ACCIDENTALLY JERKED THE STEERING WHEEL, HITTING OFF OF THE DIVIDER WITH THE FRONT TIRE. I INSPECTED THE CAR TO MAKE SURE NOTHING HIT THE VEHICLE, AND TO CHECK THAT PRIOR TO THE AIRBAG DEPLOYMENT, I HAD NOT HIT ANYTHING , I HAD NOT, THREE DAYS AFTER THIS INCIDENT, AFTER FILING A CLAIM, INSURANCE COMPANY CALLED ME TO INFORM ME THAT THE MANUFACTURER HAD NOTIFIED THEM THAT WHEN THE AIRBAGS HAD DEPLOYED A REPORT WAS SENT TO THE MANUFACTURER WITH DATA FROM THE INCIDENT. THE INSURANCE COMPANY SUGGESTED I CONTACT NHTSA TO FILE A REPORT. THE REPORT SHOWED THAT THE AIRBAGS DID NOT DEPLOY DUE TO A COLLISION. THE VEHICLE HAS BEEN TAKEN TO THE DEALER FROM WHICH I PURCHASED IT TO HAVE THE AIRBAGS REINSTALLED, AND TO REPAIR DAMAGE DONE DURING THE AFTERMATH OF THE INCIDENT. THE FRONT DRIVER'S SIDE TIRE WAS DAMAGED AND NEEDED TO BE REPLACED. *AK

THE SUN ROOF OPENED BY ITSELF THE POP UP PORTION WHILE DRIVING. IT HAPPENED NUMEROUS TIMES. I HAD TO TURN THE KNOB TO OPEN IT THEN TURN THE KNOB TO CLOSE IT AND THEN IT CLOSED. *AK

TL*THE CONTACT OWNS A 2002 VOLKSWAGEN JETTA. THE CONTACT STATED THE BONDO IS RIPPING OF THE BACK PANELOF THE RIGHT PASSENGER DOOR. THERE IS ALSO A CRACK BETWEEN THE BONDO AND THE DOOR. IF THE VEHICLE WAS INVOLVED IN A CRASH NEAR THE DOOR, THE PASSENGER SITTING IN THE RIGHT BACK PASSENGER SEAT A SERIOUS INJURY COULD OCCUR. THE CURRENT AND FAILURE MILEAGE WERE 64,500.

2002 VOLKSWAGEN JETTA CUSTOMER STATES THAT THE CATALYTIC CONVERTER WARRANTY CLAIM WAS DENIED FOR THE SECOND TIME AND THIS IS AN APPEAL LETTER**CC THE CONSUMER STATED THE FIRST DENIAL LACKED AN ACTUAL REASON AND THE SECOND DENIAL STATED THE REPAIR TO HIS VEHICLE WAS NOT CONSIDERED AN EMERGENCY. THE CATALYTIC CONVERTER AND OXYGEN SENSOR WERE REPLACED. *JB

ON APRIL 22, 2007 MY SON WAS RETURNING TO COLLEGE IN THE 2002 VOLKSWAGEN JETTA 1.8T WHEN THE ENGINE SIEZED WITHOUT WARNING AS HE ACCELERATED TO ENTER A BUSY INTERSTAT 80. FORTUNATELY, HE WAS ABLE TO COAST OFF TO THE SIDE OF THE ROAD. INTERSTATE 80WAS HEAVILY USED BY TRUCKS, AND HAD MY SON NOT BEEN IN A POSITION TO GET OFF TO THE SIDE THE ENGINE FAILURE COULD HAVE CAUSED A VERY SERIOUS SAFETY HAZARD NOT ONLY TO MY SON BUT TO MANY OTHER VEHICLES USING THIS HIGHWAY. *AK I UNDERSTAND THAT THIS IS NOT AN ISOLATED INSTANCE OF FAILURE OF THE VW 1.8 T ENGINE. FROM WHAT I HAVE SEEN ON THE INTERNET IT APPEARS THAT IS FAIRLY COMMON FOR THESE ENGINES TO FAIL AND VW TENDS TO BLAME THE OWNERS FOR IMPROPER MAINTENANCE. MY JETTA WAS PURCHASED IN APRIL 2006 WITH 31,000 MILES, IN THE YEAR THAT WE HAD THE CAR WE PUT APPROX. 10,000 MILES ON IT AND WE HAD THE OIL CHANGED AT LEAST TWO TIMES. WE PURCHASED THIS CAR BASED ON VW ADVERTISING ABOUT THE QUALITY AND SAFETY OF THESE CARS AND I FEEL THAT VW SHOULD TAKE RESPONSIBILITY FOR THEIR POORLY ENGINEERED ENGINE AND ISSUE A RECALL TO CORRECT DEFICIENCIES WITH THIS ENGINE. I ORDER FOR ME TO CORRECT THIS PROBLEM I HAVE TO REPLACE THE ENGINE, I ALSO HAVE JUST BEEN INFORMED THAT WHEN THE ENGINE SUDDENLY FROZE THE TRANSMISSION WAS ALSO DAMAGED. THE COST OF TO MAKE THIS CAR USABLE AGAIN WILL BE IN EXCESS OF $7,000. WHILE I DON'T FEEL THAT IT IS RIGHT THAT I AM STUCK WITH THE COST OF REPAIRS THAT ARE THE RESULT OF A SERIOUS DESIGN PROBLEM WITH THIS ENGINE, I AM MUCH MORE CONCERNED WITH PUTTING LIVES IN JEOPARDY WHEN AN ENGINE STOPS WITHOUT WARNING AT HIGH WAY SPEEDS

I HAVE HAD THIS PROBLEM AND FROM WHAT I HAVE READ ON FORUMS ONLINE WHICH IS QUIT DISTURBING HUNDREDS OF OTHER PEOPLE HAVE AS WELL. THERE IS WATER THAT FORMS ON BOTH THE FRONT PASSENGER FLOOR AND SOMETIMES THE REAR FLOOR DURING RAINS. IT IS SUPPOSEDLY CLOGGED DRAINS. SHOULDN'T THESE DRAINS BE BIG ENOUGH TO HANDLE THE FLOW OF DEBRIS AND WATER. IT HAS HAPPENED IN A LOT OF DIFFERENT MODELS OF VW ACCORDING TO THE FORUMS. AND I AM UNDER A 2 YEAR VW WARRANTY BUT SUPPOSEDLY THIS ISN'T' COVERED ACCORDING TO THE DEALER. THIS COULD HAVE RUINED ELECTRONIC STUFF IN MY CAR OR COULD AS IT GETS WET. THERE WAS NOTHING ABOUT THIS IN THE MANUAL OR ANYTHING I HAD TO FIND IT OUT ONLINE. *JB

THE PASSENGER SIDE AIR BAG/ CURTAIN ON 2002 VOLKSWAGEN JETTA, DEPLOYED WHILE TURNING RIGHT ON A WINDING ROAD. I WAS TRAVELING UNDER 20 MPH. THE ENGINE SHUT OFF, AND BECAUSE IT WAS ON A BLIND TURN I WAS ALMOST HIT BY A CAR BEHIND ME. AFTER 30 SECONDS I TURNED THE ENGINE ON, AND PULLED OVER TO A SAFE AREA TO INSPECT THE CAR. I TRAVEL THE ROAD EVERYDAY AND NO POT HOLES EXIST. THE DEALER SAID THAT THE COMPUTER DID NOT REGISTER AN ACCIDENT. THE MANUFACTURER, ENGINEER, LOOKED AT PICTURES SENT BY THE DEALERSHIP, AND SAID THAT THERE WERE SCRAPES UNDER THE CAR WHICH MUST HAVE CAUSED THE DEPLOYMENT. ASKED THE DEALERSHIP AND MANUFACTURER IF THE SIDE AIR BAG/CURTAIN WAS NOT REPLACED WOULD THE OTHER AIR BAGS BE EFFECTED. THEY TOLD ME THEY DID NOT HAVE ANY PUBLIC INFORMATION ON THE EFFECT ONE DEPLOYMENT HAS ON THE REST OF THE SYSTEM, AND I WOULD HAVE TO REPLACE IT FOR THE OTHER AIR BAGS TO PROVIDE PROTECTION. I CALLED THE MANUFACTURER CUSTOMER SERVICE, AND THEY CALLED THE DEALERSHIP, WHO NOW REPORTED THAT THE COMPUTER READ AN ACCIDENT OCCURRED. I WAS TOLD TO CONTACT THE INSURANCE COMPANY. *AK

THE CABIN OF THE 2002 VOLKSWAGEN JETTA EMITS A WAXY ODOR THAT I AM CONCERNED REPRESENTS ENGINE FUMES. I HAVE HAD THE CAR INSPECTED BY SEVERAL MECHANICS, AND, WHILE THEY COULD IDENTIFY THE ODOR, THEY COULD NOT IDENTIFY THE SOURCE. THIS ODOR CAUSED ME AND MY PASSENGERS TO SUFFER BURNING EYES AND NAUSEA. *AK

THE RIGHT FRONT TURN SIGNAL BULB WAS AT FIRST INTERMITTENT, BUT THEN BECAME INOPERATIVE. WHEN LIGHT WAS REMOVED THE FILAMENT WAS FINE, BUT THERE WAS EVIDENCE OF ARCING ACROSS THE CONTACTS. IT LOOKED LIKE THE CONTACTS WERE SHORT CIRCUITED. I HAD THIS SAME PROBLEM ABOUT A YEAR AGO. MY 2002 JETTA WAS NOT PART OF A RECALL OF THIS VERY PROBLEM. THE VIN # DID NOT QUALIFY. BUT, AFTER LOOKING AT FORUM POSTINGS THIS IS A BIGGER PROBLEM THAT THE GROUP OF VIN NUMBERS THAT VOLKSWAGEN INCLUDED IN THE RECALL.*AK