2011 VOLKSWAGEN JETTA Complaints

View complaints related to 2011 VOLKSWAGEN JETTA. The complaints found here are submitted by actual consumers with first hand experience. There are more than 610 complaints submitted for the 2011 VOLKSWAGEN JETTA. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2011 VOLKSWAGEN JETTA
    - THIBODAUX, LA

    BOTH LOW BEAM LIGHTS WENT OUT AT THE SAME TIME. CHECKED ALL FUSES NONE BURNT. CHANGED THE BULBS STILL OUT.

    Source: NHTSA WEB SITE
  • 2011 VOLKSWAGEN JETTA
    - SACRAMENTO, CA

    I HAVE ISSUES WITH THE HEADLIGHTS. EVERY OTHER MONTH MY HEADLIGHT GOES OUT. WHEN I DROVE OFF THE LOT I HAD ONE HEADLIGHT. THIS HAS BEEN ONGOING FOR ALMOST 2 YEARS. WHEN I CHANGE IT THE OTHER SIDE GOES OUT. I KNOW THATS NOT NORMAL. AND THEN ONE DAY I HAD BEEN RUNNING ARRENDS AND MADE A STOP . I WAS WEARING FLIP FLOPS THAT DAY. WELL WHEN I WENT TO TURN AROUND IN MY SEAT TO GET WHAT WAS BEING HANDED TO ME FROM MY GIRLFRIEND I BURNED MY THREE LITTLE TOES ! !!! I IMMIEATELY WENT UNDER THE STEERING WHEEL <DASH> AND SEEN IT WAS A PIPE NOT COVERED.I HAVE HAD MANY CARS AND I HAVE NEVER FELT ANY THING SO HOT UNDER A DASH.I HAD THREE BLISTERS.EACH TOE HAD A TINY BLISTER.THATS WHEN I SEEN ALL THE RUST EVERYWHER OR ANYWHERE THERE IS METAL IS COVERED WITH RUST.THERE WAS A RECALL ON THE REAR END .I NOTICED AFTER I TOOK IT IN THAT THE TIRES DIIDNT LOOK EVEN IN THE BACK.DRIVER SIDE TIRE BOWS INWARD ON THE TOP SIDE AND THE OTHER SIDE DOESNT. THE AIR BAG LIGHT WELL THATS ALWAYS ON . .AND WHEN I CHECKED THE AIR FILTER IT SMELLED LIKE IT WAS IN AN ELECTRICAL FIRE .MY HORN SOUNDS DEFECTIVE.BARELY HEAR IT. AND THE WINDSHEILD WIPER HAS ALOUD NOISE WHEN OPERATING.

    Source: NHTSA WEB SITE
  • 2011 VOLKSWAGEN JETTA
    - AUSTIN, TX

    MY KEY WILL NOT BE ALLOWED TO TURN THE CAR ON. IT WILL GO INTO THE IGNITION, BUT WILL NOT BE ALLOWED TO TURN AT ALL. THE CAR WAS PARKED IN A PARKING LOT. IT HAD BEEN DRIVEN 20 MINUTES EARLIER AND THROUGHOUT THE DAY WITHOUT A PROBLEM. A FEW WEEKS AGO WHILE PARKED ON A CITY STREET THE CAR WOULD NOT TURN OFF.

    Source: NHTSA WEB SITE
  • 2011 VOLKSWAGEN JETTA
    - SACRAMENTO, CA

    I LEFT WORK TO PICK UP MY CHILDREN 3 TIMES IN A SHORT TRIP THE CAR CUT OFF, IT SEEMS AS IF YOU DON'T GIVE GAS THE CAR WILL STALL AND QUIT. I HAVE STARTED TRYING TO HOLD THE BRAKE AND GIVE GAS TO PREVENT FROM IT CUTTING OFF AT STOP LIGHTS, THE CAR WILL ALSO CUT OFF IN MOTION IF NOT GIVEN GAS. I CAN'T FILE A COMPLAINT EVERYDAY BUT NOT ONE DAY GOES BY THAT MY CAR DON'T CUT OFF

    Source: NHTSA WEB SITE
  • 2011 VOLKSWAGEN JETTA
    - RICHMOND, VA

    MY CARS LOW BEAM HEADLIGHTS UNEXPECTEDLY STOPPED WORKING AFTER BRINGING IT INTO THE WEST BROAD VOLKSWAGEN OF RICHMOND, VA FOR A SAFETY RECALL. I THOUGHT THERE MAY HAVE BEEN A CHANCE THAT THEY BOTH BURNED OUT SIMULTANEOUSLY AND HAD THE LIGHT BULBS CHANGED, BUT STILL NO LUCK. I ALSO PURCHASED A NEW LIGHT SWITCH FOR MY DASH AND IT STILL DOES NOT WORK. I AM A COLLEGE STUDENT AND DO NOT HAVE A LOT OF MONEY TO SPEND ON BLIND DIAGNOSES. MY DAYTIME RUNNING LIGHTS WORK AND MY HIGH BEAMS, JUST NOT MY LOW BEAMS. I HAVE DONE RESEARCH ONLINE AND HAVE FOUND THAT THIS IS AN ISSUE WITH MANY VOLKSWAGEN JETTA DRIVERS FROM THEIR STANDARD MODELS, THROUGH SE-SEL, AND UP INTO THE TDI TRIMS. I BELIEVE THERE SHOULD BE A RECALL ON THIS, BECAUSE IT IS UNSAFE FOR ME TO DRIVE DURING DUSK AND IF I EVER NEED TO DRIVE AT NIGHT I AM FORCED TO USE MY HIGH BEAMS.

    Source: NHTSA WEB SITE
  • 2011 VOLKSWAGEN JETTA
    - DUMFRIES, VA

    TL* THE CONTACT OWNS A 2011 VOLKSWAGEN JETTA. WHILE DRIVING IN THE RAIN AT APPROXIMATELY 30 MPH, THE WINDSHIELD WIPERS AND HORN FAILED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V196000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA WITHOUT FILING A CASE NUMBER. THE FAILURE MILEAGE WAS APPROXIMATELY 130,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 VOLKSWAGEN JETTA
    - RUTHERFORD, NJ

    AT 22,591 MILES, I DISCOVERED THE DRIVER AIRBAG, AUDIO CONTROLS, HORN, OTHER ELECTRONICS ON STEERING WHEEL FAILED BECAUSE OF FAULTY CLOCK SPRING. THERE IS A RECALL NOTICE FOR MULTIPLE VW MODELS INCLUDING MY MODEL AND YEAR, BUT THE DEALER AND VW CORPORATE TOLD ME MY VEHICLE'S VIN DOESN'T QUALIFY FOR THE RECALL. HERE IS THE LINK TO VW RECALL INFORMATION REGARDING THIS ISSUE: HTTP://MEDIA.VW.COM/RELEASE/1042/ THIS IS DANGEROUS, SOMEONE COULD GET KILLED. HOW CAN THIS FAIL AT ONLY 22K MILES AND BE NORMAL WEAR AND TEAR? IT IS OBVIOUS MY VIN NUMBER SHOULD BE INCLUDED IN THIS RECALL. I HAVE CONTACTED MARK GILLIES 703-364-7104 [email protected] WHO IS LISTED ON THE VW SITE. THEY STILL REFUSE TO ISSUE A RECALL FOR THIS VIN.

    Source: NHTSA WEB SITE
  • 2011 VOLKSWAGEN JETTA
    - SACRAMENTO, CA

    MY VEHICLE WILL CUT OFF AT RANDOM TIMES WHILE DRIVING AND STEERING LOCKS UP, ALSO MY ALARM WILL MAKE THE SOUND TO DISARM THE VEHICLE WHEN DRIVING I HAVE TO PULL OVER SHUT DOWN CAR AND DISARM IT AND START AGAIN. WHILE AT A STOP LIGHT THE VEHICLES RPM WILL RAISE AND GO DOWN RAISE AND GO DOWN UNTIL CAR JUST SHUTS OFF. I WAS PULLING INTO MY PARKING STALL AND CAR SHUT OFF AND LOCKED UP I HAD TO HIT THE BRAKE AND RE START THE CAR TO PULL IN SAFELY OR IT WOULD HAVE RAN INTO THE CARPORT. ON THIS DATE THE CAR SHUT ITSELF OFF IN MOTION 2 TIMES AND IT CUT OFF WITH BRAKE ON AT A LIGHT 3 TIMES

    Source: NHTSA WEB SITE
  • 2011 VOLKSWAGEN JETTA
    - WAMPUM, PA

    MY VW JETTA BLOWS WHITE SMOKE ON START UP. IT FILLS MY GARAGE WITH WHITE SMOKE.

    Source: NHTSA WEB SITE
  • 2011 VOLKSWAGEN JETTA
    - NORTH FORT MYERS, FL

    WHILE DRIVING THE CAR TO WORK LAST THURSDAY (07/28/16) THE CAR STALLED AND ROLLED TO A STOP. I HAD IT TOWED TO MY MECHANIC AND HE INDICATED THAT THE FUEL PUMP AND POSSIBLY THE INJECTORS NEED TO BE REPLACED. THE CAR HAD JUST UNDER 1/4 TANK OF DIESEL FUEL AT THE TIME. THERE WERE NO ERROR LIGHTS OR OTHER INDICATION OF FAILURE. THE VEHICLE IS STILL AT THE MECHANIC, HE INDICATED THAT THE PARTS ARE $900 AND LABOR WILL BE ADDITIONAL. DEPENDING ON WHAT HE FINDS AS HE DOES THE REPAIR. HE INDICATED THAT THE INJECTORS MAY BE DAMAGED WHICH WOULD ADD AN ADDITIONAL $1000 FOR PARTS PLUS LABOR. I DIDN'T TAKE THE CAR TO VW BECAUSE I DON'T TRUST THEM. THE AC FAILED LAST MONTH AND THEY WANTED $1900 FOR THE REPAIR, I BROUGHT IT TO MY MECHANIC AND HAD IT REPAIRED FOR $800. THEY BILLED ME $200 TO TELL ME THE AC WAS BAD. THE CAR CURRENTLY HAS 40,000 MILE ON IT. I DON'T HAVE THE REPAIR INVOICES AT THIS TIME. UP TO THE TIME OF THE AC FAILURE ALL WORK HAS BEEN COMPLETED BY VW.

    Source: NHTSA WEB SITE