2003 VOLKSWAGEN JETTA Complaints

View complaints related to 2003 VOLKSWAGEN JETTA. The complaints found here are submitted by actual consumers with first hand experience. There are more than 440 complaints submitted for the 2003 VOLKSWAGEN JETTA. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2003 VOLKSWAGEN JETTA
    - WOODSTOCK, GA

    2003 VW JETTA BRAKE LIGHT SWITCH BECAME INOPERABLE. THIS CAUSED ME TO HAVE NO BRAKE LIGHTS. THIS ALMOST CAUSED AN ACCIDENT AS A PERSON TRAVELING BEHIND BE DID NOT KNOW I WAS STOPPING. EVEN MORE CONCERNING IS THERE IS NO INDICATION LIGHT TO LET THE DRIVER OF THE JETTA KNOW THIS HAS HAPPENED. VW HAD A RECALL ON THE 2002 MODEL OF THIS CAR FOR THIS EXACT SAME PROBLEM. WHY NOT THE 2003? IT USES THE EXACT SAME PART! TO SEE JUST HOW RAMPANT THIS PROBLEM IS JUST LOOK AT HTTP://FORUMS.VWVORTEX.COM/ZEROTHREAD?ID=1158315&PAGE=6. *NM

    Source: NHTSA WEB SITE
  • 2003 VOLKSWAGEN JETTA
    - GRANBURY, TX

    DT*: THE CONTACT STATED WHILE DRIVING IN A RURAL AREA GOING 50 MPH, THE BATTERY LIGHT ILLUMINATED. THE CONTACT PULLED OFF THE ROAD TO CALL A TOW TRUCK. BEFORE THE CONTACT COULD GET THE CALL MADE, THE VEHICLE CAUGHT ON FIRE, AND BURNED TO THE GROUND. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE, AND DETERMINED THE FIRE ORIGINATED FROM UNDER THE HOOD. PRIOR TO THE INCIDENT, THE CONTACT DETECTED A FAINT SMELL OF RUBBER BURNING. THERE WERE NO PROBLEMS WITH THE VEHICLE PRIOR TO THIS INCIDENT. THE DEALERSHIP WAS NOT NOTIFIED, BUT THE CONTACT PLANNED TO NOTIFY THEM SOON. UPDATED 10/17/2006 - *NM

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2003 VOLKSWAGEN JETTA
    - COLLEGE STATION, TX

    DT*: THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS, THE EPC ENGINE PROTECTION CONTROL LIGHT ILLUMINATED WITHOUT INCIDENT. THE VEHICLE WAS INSPECTED BY DEALER WHO DETERMINED WHEN THE EPC LIGHT ILLUMINATED; THIS WAS INDICATING THE EXTERIOR BRAKE LIGHTS WERE INOPERATIVE. THERE WAS A NHTSA RECALL, # 04V096000, REGARDING THE BRAKE LIGHTS. THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN. THE MANUFACTURER WAS NOTIFIED.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2003 VOLKSWAGEN JETTA
    - LEEDS, MA

    DT*: THE CONTACT STATED THE VEHICLE HAD PROBLEMS CROSSING THE UNITED STATES BORDER FROM CANADA DUE TO A REQUIRED CERTIFICATE OF CONFORMITY FROM VW OF AMERICA STATING THAT THE VEHICLE CONFORMED TO US FEDERAL MOTOR VEHICLE SAFETY STANDARDS, CALIFORNIA AIR EMISSION REGULATIONS AND US EPA EMISSION REGULATIONS. ACCORDING TO THE MANUFACTURER, THE VEHICLE MET ALL OF THE ABOVE EXCEPT THE SPEEDOMETER MUST BE KEPT IN READING MPH (WHICH IT DOES), THE ODOMETER MUST BE LABELED (IT IS LABELED IN KM), THE DASHBOARD BRAKE WARNING LIGHT AND ANTILOCKING BRAKE SYSTEM WARNING LIGHT MUST BE MARKED BRAKE AND ABS IN LETTERS AT LEAST 1/8 OF AN INCH HIGH. THE VEHICLE'S BRAKE AND ABS INDICATORS ARE IMAGES , WHICH THE CONTACT CLEARLY UNDERSTANDS HAVING DRIVEN THE VEHICLE FOR 3 YEARS, AND THE CONTACT DID NOT UNDERSTAND HOW CHANGING THE IMAGES TO WORDS CAN SIGNIFICANTLY AFFECT THE SAFETY OF THE VEHICLE. THE COST FOR THE REPLACEMENT OF THE INSTRUMENT CLUSTER RANGES FROM $500-700. THE VEHICLE WAS A 2003 VOLKSWAGEN JETTA WAGON TDI.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2003 VOLKSWAGEN JETTA
    - BATTLE CREEK, MI

    I PURCHASED A 2003 VW JETTA TDI WAGON ABOUT A YEAR AGO, USED. THIS CAR HAS BEEN REALLY GREAT TO ME THUS FAR, UNTIL MY GLOW PLUG LIGHT STARTED FLASHING AT ME THE OTHER DAY. AFTER CHECKING THE MANUAL, WHICH BASICALLY SAID THERE WAS AN INTERNAL ERROR, AND NOT MUCH MORE, I DECIDED TO CHECK THE INTERNET FOR MORE INFORMATION. THE SEARCH RESULTS MENTIONED THAT IT IS MOST LIKELY A BRAKE LIGHT SWITCH PROBLEM AND EITHER THE BRAKE LIGHTS STAY ON, OR SHUT OFF COMPLETELY. SO, AFTER MY WIFE CHECKED THE BACK OF THE CAR WHILE I PRESSED ON THE BRAKES, SURE ENOUGH, MY BRAKE LIGHTS NO LONGER WORK! I CHECKED THE WEB SOME MORE, AND IT LOOKS AS IF THERE WAS A RECALL FOR 98-02 JETTAS FOR THE VERY SAME PROBLEM. BEING THAT MINE IS A 2003, MY CAR DOES NOT FALL UNDER THE RECALL! I DID SOME MORE SEARCHES, AND HTTP://FORUMS.VWVORTEX.COM I FOUND THIS THREAD, WHICH DETAILS A DIY METHOD OF REPLACING THIS $10 PART. I'D RATHER DO THIS MYSELF IF I HAVE TO PAY THE DEALERSHIP TO WHAT AMOUNTS TO AN EXTORTION FEE FOR THIS 5 MINUTE JOB. IN MY HUMBLE OPINION, I THINK VW SHOULD REPLACE THIS PART, FREE OF CHARGE. I REALLY THINK THERE SHOULD BE A RECALL ON MY JETTA MODEL BECAUSE THE FAILURE OF THE BRAKE LIGHT SWITCH COULD CAUSE A SERIOUS ACCIDENT IF PEOPLE BEHIND YOU AREN'T WARNED WHEN YOU BRAKE. THE FACT THAT THE WARNING LIGHTS DO NOT MENTION WHAT TYPE OF A PROBLEM THIS IS WOULD FURTHER LEAD TO MORE CONFUSION. THE FACT THAT THIS PROBLEM MAKES MY CAR ILLEGAL TO DRIVE BECAUSE OF THE FAILURE OF THE BRAKE LIGHTS FURTHER COMPLICATES THE PROCESS OF BRINGING IN THIS CAR TO THE DEALERSHIP. *JB

    Source: NHTSA WEB SITE
  • 2003 VOLKSWAGEN JETTA
    - LAUREL, MD

    I HAVE A 2003 JETTA WAGON TDI, 3.5 YEARS OLD WITH 63K MILES. I WAS DRIVING IN A NARROW RESIDENTIAL STREET WITH MY WINDOWS DOWN. I BEGAN TO RAISE THE WINDOWS AND I HEARD A LOUD POP AND A STRANGE NOISE FROM THE PASSENGER SIDE. IT TURNS OUT THE WINDOW MECHANISM HAD BROKEN AND THE WINDOW WAS HANGING THERE 1/3 CLOSE IN A STRANGE ANGLE. I TRIED TO LOWER IT OR RAISE IT, BUT INSTEAD IT JUST WENT ALL THE WAY DOWN. THE SOUND STARTLED ME AND I MOMENTARILY SWERVED AND HIT THE CURVE. THERE WAS NO DAMAGE TO THE CAR OR OTHER PROPERTY. I HAD TO DRIVE HOME WITH WET COLD AIR BLOWING IN, WHICH WAS VERY DISTRACTING. I BELIEVE THIS IS A DANGEROUS CONDITION BOTH BECAUSE THE ORIGINAL SOUND IS STARTLING, AND BECAUSE THE CONDITION BECOMES A DISTRACTION FROM DRIVING. *JB

    Source: NHTSA WEB SITE
  • 2003 VOLKSWAGEN JETTA
    - BOZEMAN, MT

    2003 VW JETTA CLUTCH AND FLYWHEEL OUT AT 47,962 MILES. I AM AN EXPERIENCED MANUAL TRANSMISSION DRIVER. THIS IS NOT MY FAULT, AND THIS IS VERY PREMATURE FOR A CLUTCH FAILURE. THE DEALERSHIP WANTS $2088.00 PLUS TAX FOR PARTS AND LABOR. MY DEALERSHIP QUOTED ME AT $1400 BACK HOME, BUT IM STUCK IN COLORADO WAITING FOR THE CUSTOMER CARE TO GET BACK TO ME. EVERY INDEPENDENT MECHANIC I HAVE TALKED TO INCLUDING VW CERTIFIED; BUT NOT AFFILIATED HAVE TOLD ME THAT EVEN THE WORST CLUTCH -RIDER(WHICH I AM NOT) WOULD HAVE CLUTCH FAILURE AT ABOUT 100,000 MILES. VW IS TOO CHEAP TO SUBMIT A RECALL FOR THE CLUTCH ASSEMBLIES ON THEIR 2000-2004 VEHICLES. WITH THE VOLUME OF COMPLAINTS ALL OVER THE WEB AND EVEN ON THIS SITE, THERE IS NO DOUBT IN MY MIND THAT THERE IS A SERIOUS PROBLEM THAT NEEDS TO BE ADDRESSED, AND IM NOT JUST SPEAKING ABOUT THE EXTREMELY OUTRAGEOUS REPLACEMENT AND REPAIR COSTS. PLUS! THEY NOW USE NON- RE-SURFACE FLYWHEELS...*JB

    Source: NHTSA WEB SITE
  • 2003 VOLKSWAGEN JETTA
    - GRAHAM, NC

    MY WIFE'S 2003 VW JETTA TDI BRAKES WILL AGGRESSIVELY LOCK-UP WHEN LIGHTLY DEPRESSED FOR SLOWING DOWN OR COMING TO A SLOW STOP. THE PROBLEM IS INTERMITTENT AND WILL OCCUR WITHOUT WARNING. WHEN THE BRAKES LOCK UP THEY CAN ONLY BE RELEASED AFTER PLACING YOUR FOOT UNDER THE PEDAL AND FORCING THE PEDAL BACKWARDS. IN THE EVENT ANOTHER DIVER FOLLOWS TOO CLOSE, THE FAILURE WILL RESULT IN A REAR END COLLISION POTENTIALLY CAUSING SERIOUS INJURIES TO BOTH PARTIES. AFTER EXPERIENCING THE DEFECT THE CAR WAS IMMEDIATELY TAKEN TO THE VW DEALER FOR SERVICE AND WE RECEIVED A "NO FAULT FOUND REPORT". NOW THE PROBLEM HAS BECOME SEVERE AND IS A MAJOR SAFETY CONCERN FOR MY WIFE AND I. EARLIER THIS YEAR, THE ALTERNATOR PULLEY BEARINGS SEIZED AND THE PULLEY WAS EJECTED FROM THE ALTERNATOR CAUSING DAMAGE TO OTHER ENGINE COMPONENTS IN THE SERPENTINE SYSTEM. *NM

    Source: NHTSA WEB SITE
  • 2003 VOLKSWAGEN JETTA
    - MANSFIELD, TX

    BOUGHT A VOLKSWAGEN JETTA GLS IN 2003. SEVERAL THINGS HAVE HAD TO BE REPLACED. FOR EXAMPLE THE GLOVE BOX COVER, WHEEL BEARING. MY MECHANIC TOLD ME THAT ON MOST NEWER VEHICLES THAT WHEEL BEARINGS DO NOT REQUIRE MAINTENANCE. MY CAR HAS 74,000 MILES. LAST WEEK I WAS DRIVING AND MY MALFUNCTION INDICATOR LIGHT STARTED FLASHING AND THE CAR IF GOING OVER 30 MPH CUT OUT. THERE WAS A ROTTEN EGG SMELL. IT IMMEDIATELY WENT TO THE DEALERSHIP AND THEY SAID THE CATALYTIC CONVERTER AND 2 COILS WERE FAULTY. THEY REPLACED THE CATALYTIC CONVERTER AND IGNITION COILS FOR CYLINDERS 1&3 AND CLEARED FAULT CODES. THE CATALYTIC CONVERTER WAS REPLACED UNDER WARRANTY. BUT SAID VOLKSWAGEN FEELS THE IGNITION COILS ARE A REGULAR MAINTENANCE ISSUE. I HAVE DONE SOME RESEARCH AND AM FINDING THAT VOLKSWAGEN HAS NUMEROUS COMPLAINTS ON THE COILS. IN MY RESEARCH I FOUND THAT VW HAD A CUSTOMER SATISFACTION LETTER THAT WAS SENT OUT TO VW OWNERS TO BRING CAR INTO DEALERSHIP TO REPLACE THE COILS. VW REPRESENTATIVE IN MICHIGAN TOLD ME THAT THEY STOPPED DOING THAT IN 2005. I BELIEVE THAT I SHOULD HAVE NOT HAD TO PAY TO REPLACE THE IGNITION COILS. VW KNOWS THAT THEY HAVE HAD NUMEROUS PROBLEMS WITH THIS. I LOVE MY VW BUT I HAVE HAD PROBLEMS THIS CAR THAT I HAVE NEVER HAD IN ANY OTHER VEHICLE. I TRADE VEHICLES EVERY 3-4 YEARS BUT WILL NOT PURCHASE ANOTHER VOLKSWAGEN. NOT BECAUSE I HAVE HAD SO MANY THINGS GO WRONG BECAUSE THE STRANGE PROBLEMS I HAVE HAD WITH THE CAR AND VOLKSWAGEN DOESN'T TAKE CARE OF THEIR DRIVERS. *JB

    Source: NHTSA WEB SITE
  • 2003 VOLKSWAGEN JETTA
    - ATTICA, NY

    A WEEK BEFORE THIS INCIDENT SPEEDOMETER QUIT. NON VW REPAIR SHOP REPLACED SPEED SENSOR, THIS DID NOT FIX SPEEDOMETER PROBLEM SO THEY SENT ME TO NY VW DEALER WHO REPLACED CRANK SENSOR. COULD NOT EVEN DRIVE CAR OUT OF THEIR LOT AFTER THE REPAIR AS CAR WAS STALLING AND HESITATING. THEY THEN SAID I NEEDED TO REPLACE NEEDLE LIFT SENSOR. I BEGGED THEM AT THAT POINT TO LOOK FOR A WIRING PROBLEM OR ELECTRICAL SYSTEM PROBLEM BECAUSE I COULDN'T BELIEVE THAT 3 SENSORS COULD ALL GO AT ONCE WITHOUT A SYSTEM CAUSE. I WAS TOLD TO "TRUST THEM" AND THAT THEY HAD CHECKED WITH VW AND VW SAID THAT WAS ALL THEY COULD DO. "THE DIAGNOSTIC COMPUTER SAID THAT IS ALL THAT IS WRONG" . AFTER WEEK IN REPAIR SHOP VW DEALER TOLD ME CAR WAS "ALL FIXED". 3 DAYS AND 300 MILES LATER ON I-83 SOUTH OF HARRISBURG CAR BEGAN JERKING AND LURCHING OUT OF CONTROL, THEN STALLED. I WAS NEAR EXIT 32 AND WAS ABLE TO GET OFF SAFELY, FORTUNATELY. HAD TO BE TOWED TO VW DEALER. NOW VW DEALER IN PA TELLS ME CAR HAD "COOLANT MIGRATION" WHICH WAS SOURCE OF ALL PROBLEMS, THEY THINK DEALER IN NY SHOULD HAVE CAUGHT IT. VW IS BACKING NY DEALER THAT THEY FIXED CAR CORRECTLY DESPITE OTHER DEALERS COMMENT AND MY NEAR MISS WITH BEING CRASHED INTO BY OTHER DRIVERS ON I-83. I FAIL TO SEE HOW COOLANT MIGRATION HAPPENED IN 3 DAYS AND 300 MILES. PA VW DEALER SAYS NY DEALER SHOULD NOT HAVE MISSED THE COOLANT MIGRATION, AND SHOULD NOT HAVE REPLACED THE EXPENSIVE SENSORS BEFORE REPAIRING THE COOLANT MIGRATION PROBLEM. I CERTAINLY AGREE SINCE I TRAVELED LESS THAN 300 MILES AND I WAS JUST LUCKY THAT I WAS SO CLOSE TO AN EXIT AND WAS ABLE TO KEEP RESTARTING THE CAR AND COAST OFF I-83. HAD I BEEN FURTHER AWAY FROM AN EXIT OR IN HEAVIER TRAFFIC I COULD EASILY HAVE BEEN RUN INTO BY ANOTHER DRIVER AS THE CAR LURCHED AND JERKED AND STALLED. I ALSO FAIL TO UNDERSTAND WHY VW IS NOT RESPONSIBLE. OBVIOUSLY THIS PROBLEM STARTED WHILE THE CAR WAS STILL IN WARRANTY -PA DEALER SAID ENGINE WAS "VERY CORRODED" AND THE WIRING WAS "FULL OF COOLANT". *JB

    Source: NHTSA WEB SITE