2012 VOLKSWAGEN JETTA Complaints

View complaints related to 2012 VOLKSWAGEN JETTA. The complaints found here are submitted by actual consumers with first hand experience. There are more than 480 complaints submitted for the 2012 VOLKSWAGEN JETTA. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2012 VOLKSWAGEN JETTA
    - BERWICK, PA

    MY 2012 JETTA WITH DSG AUTOMATIC 6 SPEED TRANSMISSION WOULD HAVE AN ISSUE OF EVERY 30-50 MILES, THE SERVICE WRENCH WOULD POP ON + CEL AT TIMES. THE CODE CAME UP P0106. AFTER CHECKING WITH DEALER, THEY CLEARED CODE UNDER WARRANTY MANY TIMES AND COULD NOT COME UP WITH THE SOLUTION. AFTER WARRANTY WENT THIS WAS HAPPENING FREQUENTLY. TOOK IT INTO THE DEALER +-7 TIMES TIL WE, SORT OF, FOUND THE ISSUE AT HAND. THE MAIN ISSUE IS WHEN THE WRENCH/CEL WOULD POP UP, THE TRANSMISSION WOULD START TO SHIFT EXTREMELY ROUGH UP AND DOWN UNTIL IT SIMPLY, WENT AWAY..... VERY CONFUSING AND FRUSTRATING TO SAY THE LEAST. ALSO, WHEN ON, I WOULD GET A RICH SMELL OF FUEL. WAS TOLD BY DEALER/VW THAT WHEN THIS COMBO OCCURS, THE ENGINE READS A DIFFERENT FUEL LOAD TO COMPENSATE FOR THE "AIR" GETTING IN. THIS HAPPENED FOR +-20,000 MILES. GRATEFUL CAR IS RUNNING GREAT NOW..... THEY CLEANED THE THROTTLE BODY A FEW TIMES + TIGHTENED INTAKE MANIFOLD TO FACTORY SPECS, AND THE ISSUE STILL CAME BACK AFTER +-400 MILES. FINALLY, THEY DID A "WIGGLE TEST" ON THE MAP SENSOR. THEN RECOMMENDED I REPLACE THE MAP SENSOR. AFTER READING ONLINE WITH PEOPLE IN SIMILAR ISSUES, IT APPEARS YOU SIMPLY NEED TO KEEP THIS SENSOR CLEAN. AFTER THAT DIAGNOSTIC, THEY WANTED TO CHARGE +-$125 TO REPLACE THE SENSOR. I REFUTED. SINCE THEY DID THE TEST BACK IN EARLY SEPTEMBER, I HAVE HAD 0 ISSUES WITH THE CAR. I HAVE CONTACTED MY LOCAL VW REP AND THE DEALER TO FOLLOW-UP MONTHLY. WHERE THE SENSOR IS LOCATED, IT IS SUSCEPTIBLE TO GETTING DIRTY. WHICH WILL THEN THROW OFF THE ENGINE CODES FOR NO REASON. I AM THANKFUL THIS IS SOLVED, FOR NOW. I HAVE READ MANY "P0106"ERS WITH THE SAME ISSUE WITH JETTA'S N PASSAT'S FROM 2010-2013 WITH THE DSG AUTO TRANSMISSION.

    Source: NHTSA WEB SITE
  • 2012 VOLKSWAGEN JETTA
    - TRUSSVILLE, AL

    MY BRAKES FAILED TO WORK AS I WAS DRIVING DOWN A HILL AND ENTERING ONCOMING TRAFFIC AT A NEARBY STOP LIGHT.

    Source: NHTSA WEB SITE
  • 2012 VOLKSWAGEN JETTA
    - CANTON, MI

    WHEN PARKED AND TRYING TO SHUT VEHICLE OFF, THE CAR WILL NOT SHUT OFF AND THE KEY WILL NOT COME OUT OF THE IGNITION.

    Source: NHTSA WEB SITE
  • 2012 VOLKSWAGEN JETTA
    - HUNTSVILLE, AL

    TL* THE CONTACT OWNS A 2012 VOLKSWAGEN JETTA. WHEN THE HORN WAS ACTIVATED, IT FAILED TO OPERATE WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2012 VOLKSWAGEN JETTA
    - BENSON, AZ

    MY CAR BROKE DOWN, I.E. A WARNING LIGHT EMITTED ON THE DASH. I WAS ABLE TO PULL MY CAR OVER. I TURNED OFF THE ENGINE AND THE CAR WOULD NOT RESTART. I HAD MY CAR TOWED TO THE DEALERSHIP. THE DEALERSHIP INFORMED ME MY HIGH PRESSURE FUEL PUMP FAILED AND SENT PIECES OF METAL INTO MY ENTIRE FUEL SYSTEM, AND THAT EVERYTHING EXCEPT THE FUEL TANK WOULD NEED TO BE REPLACED. THIS IS A $5400 REPAIR PER THE VW DEALERSHIP MY CAR WAS TOWED TO. VW OF AMERICA ISSUED A VOLUNTARY EXTENDED WARRANTY ON THIS FUEL PUMP TO 120K MILES. MY CAR BROKE DOWN AT 120,946 MILES. I CALLED VW OF A TO ASK IF THEY WOULD COVER AT LEAST PART OF MY REPAIR AS I WAS NOT FAR OUTSIDE OF THE WARRANTY WINDOW (946 MILES) - THEY SAID THEY WOULD DO NOTHING TO HELP ME. AFTER TALKING TO THE SERVICE GUY AT THE VW DEALERSHIP, HE TOLD ME HE'S HAD THREE OTHER VW TDI'S IN THERE THIS MONTH ALONE FOR THE EXACT SAME PROBLEM. I ALSO TALKED TO ANOTHER LOCAL VW MECHANIC SHOP TO GET ANOTHER QUOTE FOR THE REPAIR - THE OWNER THERE SAID HE "KNOWS ALL ABOUT THE PROBLEM." THUS, IT SEEMS THAT THE FUEL PUMP FAILURE I EXPERIENCED IS HAPPENING ON A LARGE SCALE TO SEVERAL PEOPLE WHO HAVE THE SAME CAR/FUEL SYSTEM I HAVE. VW OF AMERICA ALSO KNOWS ABOUT THIS PROBLEM, HENCE THEIR VOLUNTARY EXTENDED WARRANTY. IT IS MY OPINION THAT VW OF AMERICA SHOULD HAVE ISSUED A RECALL FOR A DEFECT, AS OPPOSED TO AN EXTENDED WARRANTY. BOTH THE VW DEALERSHIP WHERE MY CAR CURRENTLY IS, AS WELL AS THE LOCAL VW MECHANIC SHOP I SPOKE TO, ARE IN AGREEMENT THAT THE HIGH PRESSURE FUEL PUMP SHOULD HAVE BEEN RECALLED, BUT THAT VW OF AMERICA GOT OUT OF THIS COSTLY OPTION BY ISSUING AN EXTENDED WARRANTY. ANY HELP OR INSIGHT INTO THIS ISSUE THAT YOU CAN AFFORD IS GREATLY APPRECIATED.

    Source: NHTSA WEB SITE
  • 2012 VOLKSWAGEN JETTA
    - WEST BEND, WI

    ON SEVERAL OCCASIONS THE KEY IS STUCK IN THE ON POSITION AND I HAVE DIFFICULTY TURNING OFF THE ENGINE. THIS OBVIOUSLY OCCURS WHEN STATIONARY SINCE I AM TURNING THE VEHICLE OFF.

    Source: NHTSA WEB SITE
  • 2012 VOLKSWAGEN JETTA
    - PHILIPPI, WV

    PURCHASED 2012 VW JETTA NEW AT LOCAL VW DEALERSHIP. CURRENTLY HAS APPROX 51,000 MILES ON IT. AT AROUND 29,000 MILES IGNITION SWITCH WOULD NOT SHUT OFF WHILE I WAS SHOPPING-TOOK TO DEALERSHIPI AND WAS TOLD IT WAS FIXED- HAD JUST STUCK. LESS THAN A MONTH LATER SAME THING HAPPENED. DEALERSHIP HAD THE CAR FOR WEEKS-(THIS TIME THEY DID PROVIDE LOANER CAR). MOST RECENT- PRIOR TO IGNITION PROBLEM CURRENTLY OCCURRING I HAD TO HAVE WIPER MOTOR REPLACED AT MY COST $600.00 PLUS DOLLARS. I SAT IN WAITING AREA OF DEALERSHIP THAT CLEARLY STATED WE PROVIDE LOANER CAR OR SHUTTLE SERVICE AT TIME OF YOUR APPT. NEITHER AVAILABLE ON THAT DAY. I ADDRESSED THIS ISSUE WITH SERVICE MANAGER WHO WAS OFF THAT DAY. RECEIVED APOLOGETIC E-MAIL. HAVE HAD TO REPLACE HEADLIGHT BULB AND NEEDS REPLACED AGAIN. COULD THIS BE AN ELECTRICAL ISSUE? IS THIS CAR EVEN SAFE TO DRIVE MY GRANDCHILDREN IN? I AM NOT FEELIN COMFORTABLE WITH IT. PRESENTLY AS I AM WRITING THIS MY CAR HAS BEEN RUNNING FOR 18 HOURS. IGNITION STUCK FRIDAY EVE- SERVICE DEPT NOT OPEN ON SAT. WHEN I CALLED FRIDAY EVE BASICALLY I WAS TOLD "GET IT OVER HERE SOMEHOW AND WE WILL TAKE A LOOK". PRESENTLY WEIGHING MY OPTIONS-NEEDLESS TO SAY I AM EXTREMELY DISAPPOINTED WITH THE PURCHASE OF MY FIRST NEW VW. PREVIOUSLY HAD OWNED TWO USED VW GOLF. NOTE: FIRST TIME I WAS FORTUNATELY CLOSE TO VW GARAGE WHICH IS A 40 MINUTE DRIVE FROM MY HOUSE-FORTUNATE AGAIN THIS TIME THAT IT'S SITTING IN MY DRIVEWAY RUNNING UNTIL I CAN FIGURE OUT A PLAN. LOVED MY VW-PAST TENSE. AFTER GOING ONLINE I SEE OTHER PEOPLE HAVE HAD THIS VERY EXPERIENCE WITH IGNITION. SEEMS IT IS GOING TO BE EXPENSIVE. VERY DISAPPOINTED! MY DEALERSHIP IS VW CLARKSBURG, WV. FORMER STAR MOTOR-1-304-623-7827. SHANE LEBLOND - "SERVICE MANAGER"

    Source: NHTSA WEB SITE
  • 2012 VOLKSWAGEN JETTA
    - SAN LEANDRO, CA

    KEY BINDS IN IGNITION WHEN TURNING VEHICLE OFF. THIS HAD BEEN AN ONGOING ISSUE. KEY NEEDS TO BE JIGGLED TO TURN IGNITION SWITCH BACK TO GET KEY OUT. AT TIMES IT TAKES A FEW SECONDS TO REMOVE KEY, WHICH IS NOT GOOD IN CASE CAR NEEDS TO BE TURNED OFF AND EXITED QUICKLY.

    Source: NHTSA WEB SITE
  • 2012 VOLKSWAGEN JETTA
    - BUFFALO, NY

    NO WARNING OR DRIPS IN THE DRIVEWAY. STEERING RACK NEEDED TO BE REPLACED. WHILE DRIVING, STARTED MAKING NOISE WHEN TURNING. TOOK TO THE DEALER THAT NIGHT. REQUIRED STEERING RACK REPLACEMENT. NO POWER STEERING FLUID WAS FOUND. SEE ATTACHED.

    Source: NHTSA WEB SITE
  • 2012 VOLKSWAGEN JETTA
    - CHARLESTON, WV

    TL* THE CONTACT OWNS A 2012 VOLKSWAGEN JETTA. WHILE DRIVING 20 MPH, THE VEHICLE ACCELERATED FORWARD IN A JERKING MOTION WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER TO BE SERVICED PER A RECALL RELATED TO THE FAILURE; HOWEVER, THE FAILURE RECURRED. ALSO, A HOWLING SOUND EMITTED FROM THE ENGINE AND THE OIL AND CHECK ENGINE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN BACK TO THE DEALER, BUT THE FAILURE WAS NOT DIAGNOSED. IN ADDITION, THE CONTACT STATED THAT THE HEADLIGHTS BECAME INOPERABLE INTERMITTENTLY WITHOUT WARNING. THE CONTACT ALSO MENTIONED THAT THE FRONT DRIVER SEAT INDEPENDENTLY READJUSTED AND THE STEERING WHEEL SHOOK VIOLENTLY WHEN THE VEHICLE WAS DRIVEN. THE VEHICLE WAS TAKEN TO THE DEALER AND AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE PURGE VALVE AND THE STEERING RACK FAILED AND NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 66,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE