2013 VOLKSWAGEN JETTA Complaints

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN JETTA. WHILE OPERATING THE VEHICLE, THE DIRECT SHIFT GEAR WARNING INDICATOR INTERMITTENTLY ILLUMINATED, WHICH MEANT THAT THE TRANSMISSION OVERHEATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. FOX VALLEY VOLKSWAGEN ST. CHARLES (4050 EAST MAIN ST, ST. CHARLES, IL) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 113,000.

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE KEY FAILED TO RELEASE FROM THE IGNITION SWITCH. THE CONTACT CALLED VOLKSWAGEN OF PANAMA CITY (LOCATED AT 3605 E 15TH ST, PANAMA CITY, FL 32404, (850) 763-5495) AND INFORMED THEM OF THE FAILURE. THE CONTACT DISCOVERED THAT THE VIN WAS ASSOCIATED WITH NHTSA CAMPAIGN NUMBER: 19V615000 (ELECTRICAL SYSTEM, STEERING). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE FAILURE MILEAGE WAS UNKNOWN. PARTS DISTRIBUTION DISCONNECT.

I CHECKED MY VEHICLE INTO VALET SERVICES, WHILE TRYING TO PARK MY CAR THE VALET WAS UNABLE TO REMOVE THE KEY FROM THE IGNITION. THEY WERE UNABLE TO FIND ME THEREFORE MY CAR WAS RUNNING FOR 2 HOURS.

TRANSMISSION IS IN NEED OF REPLACEMENT AT 110,000 MILES. THE MECHATRONIC UNIT WAS REPLACED AT 55,000 MILES WHILE THE VEHICLE WAS STILL UNDER WARRANTY. THE CONDITION THAT EXISTS IS EXACTLY SIMILAR TO WHAT IS DESCRIBED IN THE RECALL (34F6/4V) MAKING THE VEHICLE UNSAFE TO DRIVE. UNFORTUNATELY, THE COST TO REPAIR THE VEHICLE IS MORE THAN THE KBB VALUE. IT IS DIFFICULT TO THINK THAT 55,000 MILES IS ACCEPTABLE FOR A TRANSMISSION TO NEED TO BE REPLACED. OUR VEHICLES MANUFACTURE DATE IS 9/26/12, MISSING THE CUT OFF TO QUALIFY FOR THE RECALL BY 5 DAYS. WHEN THE VEHICLE IS AT A STOP IT WANTS TO LURCH FORWARD DUE TO THE CLUTCHES NOT TURNING THE ELECTRIC ENGINE ON. THE CAR WILL CYCLE ON AND OFF THE GAS ENGINE UNTIL YOU ARE BACK UNDER POWER. THE LURCHING CAN BE VIOLENT AND IF YOU DON'T HAVE FIRM PRESSURE ON THE BRAKE THE VEHICLE WILL LUNGE FORWARD.

WHILE GETTING MY BRAKE PADS CHANGED, THE MECHANIC WAS UNABLE TO TURN THE INGINTION SWITCH TO OFF WHILE THE KEY WAS STILL IN THE VEHICLE AFTER BEING IN PARK ON THEIR LIFT.

KEY GETS STUCK IN IGNITION. CAN'T TURN OFF ENGINE. ALSO, OFTEN DIFFICULT TO TURN KEY FROM 'OFF' TO 'ON' POSITION; KEY GETS STUCK IN 'OFF' POSITION.

KEY GETS STUCK IN THE IGNITION, WON'T TURN OFF UNLESS I PULL THE FUEL PUMP FUSE TO KILL THE ENGINE. IT'S THE SECOND TIME IT HAPPENS AND UNREAL HOW MUCH WE GOTTA PAY TO REPLACE IT NOT MENTIONING THE REPROGRAM KEYS, I'VE READ THE SAME THING FROM SO MANY PEOPLE HAVING THE SAME ISSUE. MAYBE IT SHOULD CONSIDERED A RECALL.

THE ENGINE WILL SHUT OFF WHEN CAR IS IN TRAFFIC OR COMING TO STOP. ENGINE RPM WILL GO TO ZERO AND POWER STEERING AND POWER BRAKING IS LOST.

KEY GETS STUCK IN IGNITION AND I CANNOT TURN OFF THE ENGINE. VEHICLE WAS STOPPED IN A PARKING LOT.

WHILE DRIVING HOME, THE CAR STALLED WITH NO WARNING AND WOULD NOT RESTART ALTHOUGH STARTER ETC WERE WORKING FINE. AFTER GETTING IT TOWED TO THE DEALERSHIP, THEY REPORTED THAT THE FUEL PUMP HAD FAILED LEAVING METAL THROUGH OUT MY FUEL SYSTEM, A PROBLEM THEY'VE SEEN WITH THIS MAKE AND MODEL IN THE PAST. AFTER CONTACTING THE MANUFACTURER, THEY SAID IT WAS A KNOWN ISSUE, BUT NOT COMMON ENOUGH TO WARRANT A RECALL AND WOULD NOT COVER THE COST OF REPAIR WHICH WAS OVER $5000, MORE THAN THE CURRENT VALUE OF THE CAR IN GOOD CONDITION.