1999 VOLKSWAGEN JETTA Complaints

DEALER AND MANUFACTURER HAS, IN ESSENCE SAID, "THERE IS NOTHING FURTHER WE CAN DO FOR YOU" "YOU SIMPLY GOT STUCK WIT 2 BAD TRANSMISSIONS. JUST LIVE WITH IT AND HOPFULLY YOU AND NO ONE ELSE WILL GET SERIOUSLY INJURED." NICE CAR COMPANY! LAST VW I CAN TELL YOU THAT!! *AK

BOTH DEALER AND MANUFACTURER HAS, IN ESSENCE, TOLD ME TO JUST SIMPLY "GO AWAY" "YOU GOT STUCK WITH 2 BAD TRANSMISSIONS AND THERE IS NOTHING FURTHER WE CAN DO FOR YOU. LIVE WITH THE PROBLEM AND HOPEFULLY NO ONE WILL BE INJURED." NICE CAR COMPANY. LAST VW I CAN PROMISE YOU THAT!!*AK

VEHICLE CONSUMES A QUART OF OIL EVERY 1K MILES. DEALER HAS BEEN NOTIFIED, AND SAID THAT VEHICLE IS WITHIN SPECIFICATIONS. *AK

BURNING OIL, CHANGED TO USING 20W 50 - STILL BURNING, HAVE INVESTIGATED AT SEVERAL DEALERS, THEY ARE ALL AWARE OF THE PROBLEM, SAY IT HAPPENS IN 10% OF VEHICLES, AND THAT VOLKSWAGEN IS NOT RECALLING UNTIL THEY KNOW EXACTLY THE CAUSE. MY PROBLEM WAS INITIATED WITH A LOSS OF A ENGINE CASTING SEAL, AND HAS BEEN BURNING EVER SINCE. MOST DEALERS ARE GIVING THE RUN AROUND, AND VW IS CLAIMING THAT THE VEHICLE IS IN SPEC. WHEN TALKING TO INDEPENDENT MECHANICS AND TELLING THEM THAT THE VEHICLE IS BURNING 1 QT OF 20W50 EVERY 750-1000 MILES, EACH TELLS ME THAT THE ENGINE IS RUINED, PROBABLY HAPPENED WHEN THE SEAL BLEW. VW IS HIDING THIS FROM THE CONSUMERS, APPARENTLY IS WELL AWARE OF THE PROBLEM AND IS HIDING BEHIND A EQUIPMENT SPEC. I HAVE BEEN TOLD THAT IT IS VERY POSSIBLE THAT THERE IS ENGINE DAMAGE TO THE VEHICLE AND VW IS STALLING.

THE BRAKE SENSOR CAUSED THE ENGINE TO THINK THE BRAKES WERE APPLIED AND LOSE POWER. THE BRAKE SYSTEM THEN FAILED WHILE DIRVING AND THE BRAKES WOULD JUST LOCK UP. IF THE 2ND PROBLEM HAPPENED ON THE HIGHWAY I FEAR I WOULD HAVE BEEN REAR ENDED. BOTH PROBLEMS COULD BE RELATD. THE SENSOR PROBLEM WOULD TRIGGER A DASH WARNING LIGHT FOR THE GLOW PLUG RELAY. IN GENERAL THE CAR HAS HAD PROBLEMS WITH THE BRAKES FOR MOST OF THE SUMMER.

WHILE DRIVING APPROXIMATELY 35 MPH CONSUMER PRESSED ON BRAKES TO SLOW, AND BRAKE PEDAL HIT THE FLOOR, BUT VEHICLE DID NOT STOP. THIS HAS CAUSED VEHICLE TO MOVE OUT OF CONTROL AND HIT A CURB. CONSUMER AND PASSENGER SUSTAINED MINOR INJURIES. *AK

FRONT BUMPER SEPARATES FROM THE VEHICLE WHEN IT TOUCHES A PARKING STOP AT LOW SPEED. DEALERSHIP PERSONNEL ACKNOWLEDGE THAT THIS HAS HAPPENED TO MANY PEOPLE BUT GAVE US NO WARNING WHEN WE PURCHASED THE VEHICLE. THE BODY SHOP WE TOOK IT TOO, CARRIAGE AUTO BODY IN MARGATE, FL, BELIEVES THE BUMPER IS NOT MANUFACTURED AND INSTALLED CORRECTLY AND THAT IT IS NOT THE FAULT OF THE DRIVER.

I HAVE EXPERIENCED 4 PART FAILURES, EACH ON MY AIRBAG SYSTEM ON MY VOLKSWAGEN JETTA. THE FIRST PART FAILURE OCCURED ON MAY 28, 1999 AND SUBSEQUENT PART FAILURES OCCURED AS FOLLOWS: 7-30-1999, 2-23-2000 AND 7-11-2000. WITH THE MOST RECENT OCCURANCE, MY CAR WAS DELIVERED TO THE DEALERSHIP ON JULY 11, 2000 AND THE MAINTENANCE WAS NOT COMPLETED UNTIL AUGUST 4, 2000 DUE TO THE UNAVAILIBILITY OF THE PART FROM THE MANUFACTURER. DUE TO THE SEVERITY OF THIS DEFECT, AND GIVEN THE FACT THAT MY DEALERSHIP HAS EXHAUSTED THEIR EFFORTS IN TRYING TO IDENTIFY THE PROBLEM, I NO LONGER FEEL SAFE DRIVING THIS VEHICLE. WITH THE INFORMATION PROVIDED, I FEEL THAT MY VEHICLE MEETS THE QUALIFICATIONS OF THE "LEMON LAW". AT THIS TIME I AM REQUESTING THAT I RECEIVE A REPLACMENT VEHICLE. THANK YOU FOR YOUR CONSIDERATION IN THIS MATTER. PLEASE DO NOT HESITATE TO CONTACT ME IF MORE INFORMATION IS NEEDED.*AK

THE CAR WAS INVOLVED IN A HIGH-SPEED, FRONT END COLLISION AND THE AIRBAGS DID NOT DEPLOY. THE CAR WAS TRAVELING AT 70 MPH WHEN IT WAS CLIPPED FROM THE SIDE AND SPUN OUT OF CONTROL. IT CRASHED HEADLONG INTO A VAN GOING APPROXIMATELY 40-50 MPH. THE IMPACT SENT THE CAR BACKWARD APPROXIMATELY 30 FEET BEFORE IT SPUN 180 DEGREES AND CAME TO A HALT. THE FRONT END OF THE CAR IS SEVERELY DAMAGE--$7,000--AND THE ENGINE MAY HAVE BEEN DISPLACED AS MUCH AS 2 INCHES. I CALLED VOLKSWAGEN CUSTOMER RELATIONS TO REPORT THE PROBLEM AND TO ASK FOR ASSISTANCE TO GUARANTEE THAT THE AIRBAGS WOULD PERFORM PROPERLY ONCE THE CAR WAS REPAIRED AND BACK ON THE ROAD AGAIN ON 7/27/00. ON 8/1/00 I RECEIVED A MESSAGE FROM "DAVID." I PHONE BACK ON 8/2/00. AFTER EXPLAINING THE DETAILS OF THE ACCIDENT TO DAVID, HE TOLD ME IN ADVANCE THAT HIS "PRODUCT LIASON TEAM" WOULD PROBABLY CONCLUDE THAT THE CRASH DID NOT MEET THE CRITERIA REQUIRED TO DEPLOY THE AIRBAGS AND THERE WAS NOTHING THEY COULD DO FOR US. I EXPRESSED MY DISSATISFACTION WITH THIS, ESPECIALLY SINCE NO ONE FROM VOLKSWAGEN HAD EXAMINED OR PLANNED TO EXAMINE THE VEHICLE. HE TOLD ME THAT WE COULD TAKE IT TO THE DEALER OURSELVES (IT IS NOT DRIVEABLE) AND THEY COULD ANALYZE THE COMPUTER DATA ONBOARD RE. THE CRASH CONDITIONS. THIS WAS ALL THEY COULD OFFER US. ALL WE WERE SEEKING WAS AN EXPLANATION AS TO WHY THE AIRBAGS DID NOT DEPLOY UNDER SUCH SEVERE CRASH CONDITIONS, AND A GUARANTEE THAT WHATEVER NEEDED TO BE DONE TO ASSURE THEY WOULD FUNCTION PROPERLY IN THE FUTURE WOULD BE TAKEN CARE OF BY VOLKSWAGEN OR ITS DEALER. BOTTOMLINE, IN A HIGH-SPEED, FRONT END COLLISION, THE AIRBAGS DID NOT DEPLOY. *AK

VEHICLE WHICH IS A 4 CYLINDER ENGINE BURNED MORE OIL THAN EXPECTED , A QUART EVERY 1000 MILE. *AK THE OIL LEVEL WAS DOWN AT 1000-1500 MILES AFTER OIL CHANGE. ABOUT THIS TIME CHECK THE ENGINE LIGHT CAME ON . THE DEALER STATES THAT THIS PROBLEM IS COMMON WITH 2.0L. 4 CYLINDER ENGINE, WHEN THE CHECK ENGINE CAME ON AGAINE, THE DEALER REPLACED THE OXYEN SENSOR. SINCE THEN NO LIGHT CAME ON. *YH