2011 VOLKSWAGEN JETTA Complaints

DRIVER SIDE LOW BEAM NOT WORKING. THE HEADLIGHTS WERE REPLACED BUT THIS DID NOT FIX THE ISSUE. THE PROBLEM MIGHT BE WITH FAULTY PARTS OR ELECTRICAL.

LIGHTS STARTED RANDOMLY GOING OUT, AND CONTROL CENTER STARTED NAMING SEVERAL DIFFERENT BULBS THAT WERE OUT. WHEN TAKEN TO DEALER NOTHING WAS WRONG. I TOOK CAR HOME AND EVERYTHING WAS FINE. THE NEXT MORNING CAR ACTED UP AGAIN, SO I VIDEO TAPED IT AND TOOK IT BACK TO DEALER WHILE LEAVING RUNNING SO THEY COULD SEE. THIS TIME THEIR COMPUTER RECOGNIZED THE FAULT, WHICH WAS A FAULTY FUSE PANEL THAT WAS MELTING YET NOT TRIPPING FUSE.

THE RIGHT HALF OF MY JETTA LOST ALL OF ITS EXTERIOR LIGHTING SUDDENLY. THE VEHICLE WAS TAKEN TO THE UNIVERSITY VOLKSWAGEN DEALERSHIP HERE IN SEATTLE. IT WAS DETERMINED THAT FUSE SB16 AKA F16 MELTED CAUSING THE FUSE PANEL TO ALSO MELT. REPAIR INVOLVED REPLACING FUSE PANEL AND NEW UPDATED VERSION OF SB16 FUSE. THIS FUSE WAS THE SUBJECT OF NHTSA CAMPAIGN ID NUMBER: 13V569000 IN MY 2009 - 2011 VOLKSWAGEN TIGUAN AND THE 2009 -2010 JETTA. IT SEEMS THAT THIS HAS BEEN HAPPENING IN THE MY 2011 JETTA.

HIGH PRESSURE FUEL PUMP FAILURE JULY 2015, WAS DRIVING AT HIGHWAY SPEED WHEN GLOW PLUG INDICATOR STARTED FLASHING, PULLED OFF HIGHWAY AND CAR STALLED IN HIGHWAY OFF-RAMP INTERSECTION. PUSHED CAR OUT OF INTERSECTION TO SIDE SHOULDER. CAR TOWED TO FOX VW OF ROCHESTER HILLS MI. VW AUTHORIZED WARRANTY CLAIM ON REPLACEMENT OF ENTIRE FUEL SYSTEM. REPAIR WAS COMPLETED AND CAR RETURNED. CAR SMELLED OF DIESEL IN THE INTERIOR COMPARTMENT. SMELL DID NOT LESSEN AFTER 1 WEEK EVEN WITH WINDOWS OPEN TO AIR OUT. RETURNED VEHICLE TO FOX VW. FOX VW STATED THAT THERE WAS A SPILL AT THE ACCESS TO THE FUEL PUMP SENDING UNIT UNDER THE SEAT. THE SPILL WAS CLEANED UP AND VEHICLE RETURNED. DIESEL SMELL WAS LESS. FAST FORWARD 3 MONTHS TO NOVEMBER 2015, RETURNED CAR FOR EXTENDED WARRANTY SERVICE FOR GLOW PLUG REPLACEMENT AT PURCHASING DEALER IN PENNSYLVANIA (THREE RIVERS VW), DEALER SERVICE TECHNICIANS DISCOVERED AND DOCUMENTED MULTIPLE FUEL SYSTEM LEAKS WITH INCORRECTLY INSTALLED COMPONENTS. FUEL WAS PRESENT ON TOP OF ENGINE, HIGH PRESSURE FUEL PUMP HOUSING AND FUEL FILTER HOUSING. TRAVELED IN THIS CAR WITH NEWBORN DAUGHTER AND 4YO SON MULTIPLE TIMES WITH LONG ROAD TRIPS IN THE TIME FROM THE FUEL SMELL COMPLAINT TO THREE RIVERS VW FINDING THE LEAKING FUEL. THREE RIVERS VW REPAIRED VEHICLE WITH AUTHORIZATION FROM VW AMERICA.

2011 JETTA DIESEL COMPLETE FAILURE OF HIGH PRESSURE FUEL PUMP WITHOUT WARNING AT 50 MPH ASCENDING A LARGE BRIDGE IN VEHICLE WHAT HAS HAD SCRUPULOUS PERIODIC MAINTAINANCE. OCCURRING AT RUSH HOUR ON A 4 LANE HIGH TRAFFIC RIVER BRIDGE (295 DELAWARE MEMORIAL BRIDGE) A VERY DANGEROUS TIME AND PLACE DUE TO COLLISION POSSIBILITIES. MY RESEARCH SO FAR IS THAT THIS IS A COMMON PROBLEM WITH THE COMPANY COVERING IT UP TO 120 THOUSAND MILES. NO NOTICE HAS EVERY BEEN RECEIVED OF THIS PROPENSITY OR OF THE, WHAT SEEMS TO BE "SECRET" WARRANTY EXTENSION.

AUTOMATIC CAR WAS "PARKED", TURNED OFF. KEY REMOVED, THOUGH IT WAS NOT IN P. EMERGENCY BRAKE WORKS AND APPLIED, BUT MAY NOT HAVE BEEN APPLIED ALL THE WAY. ROLLED BACK ACROSS THE LOW LOW GRADE PARKING LOT AND OUR WHITE CAR BUMPED A ... BLACK PORSCHE! DOESN'T APPEAR TO BE ANY DAMAGE OTHER THAN PAINT SMUDGE/TRANSFER FROM THE BUMPER. NORMAL SAFETY FEATURE WHERE THE CAR NEEDS TO BE IN PARK BEFORE THE KEY COMES OUT ISN'T WORKING PROPERLY. ANY ADVICE ON HOW TO FIX THIS? IF POSSIBLE MYSELF? IS THIS SOMETHING I CAN GET THE MFG TO PAY FOR? IT'S NOT UNDER WARRANTY. IT'S UNDER A 3 YR POWER TRAIN WARRANTY, BUT PRETTY SURE AT BEST THIS IS A ONLY RELATED TO A TRANSMISSION ISSUE, NOT DIRECTLY A TRANSMISSION ISSUE. NO RECALLS AS OF NOW FOR THIS ON MY VEHICLE. ANY ADVICE IS APPRECIATED.

TL* THE CONTACT OWNS A 2011 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHILE DRIVING AT NIGHT, THE FRONT DRIVER AND PASSENGER SIDE EXTERIOR HEAD LIGHTS AND THE REAR DRIVER SIDE TAIL LIGHT BECAME INOPERABLE AS THE LIGHTS OUT ERROR MESSAGE DISPLAYED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000.

CAR SHAKES WHEN DRIVING TO THE POINT WE HAVE TO PULL OVER TURN THE CAR OFF AND RESTART IT. THE CHECK ENGINE LIGHT COMES ON AND GOES OFF AS IT PLEASES AS DOES THE EPC LIGHT. CAR WON'T ACCELERATE WHILE SHAKING.

WHILE DRIVING STRAIGHT ON A CITY HIGHWAY, THE CAR STALLED, AND WOULD NOT RESTART. THIS HAPPENED IN MODERATE TRAFFIC, BUT WE WERE ABLE TO COAST OUT OF THE ROAD AND INTO A PARKING LOT. THE DEALER WHERE WE BOUGHT THE CAR ANALYZED THE FUEL SYSTEM, AND RULED THAT OUT. HE FOUND A BAD FUSE RELATED TO THE FUEL PUMP, AND CLAIMS AT THIS TIME THAT IT IS PROBABLY AN ELECTRICAL ISSUE. AT THIS TIME, THE EXACT CAUSE REMAINS UNKNOWN. THIS IS THE THIRD TIME THAT WE'VE HAD THE SAME PROBLEM, THOUGH THE PREVIOUS TWO TIMES THE DEALERS CLAIMED THAT IT WAS A FUEL SYSTEM ISSUE.

EMISSION ISSUES, NEEDS TO REPLACE EGR FILTER ASSEMBLY AND DPF ASSEMBLY FOR A 4 YEAR OLD CAR. CHECK ENGINE LIGHT COMES AND GOES.