2011 VOLKSWAGEN JETTA Complaints
View complaints related to 2011 VOLKSWAGEN JETTA. The complaints found here are submitted by actual consumers with first hand experience. There are more than 610 complaints submitted for the 2011 VOLKSWAGEN JETTA. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2011 VOLKSWAGEN JETTA- MONTGOMERY, TX
ANOTHER INSTANCE OF THE VW RADIO CEASING TO FUNCTION EVEN THOUGH THE FUSES ARE NOT BLOWN. RADIO WITH TOUCH PAD STOPPED WORKING, NO VOICE RECOGNITION OR CAR SPEAKER OUTPUT WHEN CONNECTED WITH THE BLUE TOOTH. NOT SURE EXACTLY HOW IT HAPPENED AS I ONLY OCCASIONALLY USE THE HANDSFREE AND HARDLY EVER USE THE RADIO.
Source: NHTSA WEB SITE -
2011 VOLKSWAGEN JETTA- SMYRNA, TN
I HAVE OWNED A 2011 JETTA SINCE IT WAS RELEASED AND THIS VEHICLE HAS HAD TO HVAE THE HEADLIGHTS REPLACED MULTIPLE TIMES OVER THE LAST SEVERAL MONTHS NO MATTER WHAT SIDE OR BRAND OF BULB AND THERE IS NO INDICATION AS TO WHY.
Source: NHTSA WEB SITE -
2011 VOLKSWAGEN JETTA- GREEN COVE SPRINGS, FL
SIMILAR TO OTHER REPORTS HERE, EXTREME INNER SIDEWALL CRACKING; NO INDICATION FROM OUTSIDE; APPROXIMATELY 1/2 OF USABLE TREAD REMAINING. THIS AFFECTED ALL 4 TIRES AND WAS INSPECTED AT VW DEALER. HANKOOK COMMUNICATION OCCURRED WITH DETERMINATION OF TREAD SEPARATION. THIS IS AN EXTREMELY DANGEROUS SITUATION AS IT IS HIDDEN FROM EASY INSPECTION.
Source: NHTSA WEB SITE -
2011 VOLKSWAGEN JETTA- RIVERPOOL, NY
TL* THE CONTACT OWNS A 2011 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE VEHICLE JERKED, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED, AND THE VEHICLE STALLED. THE VEHICLE WAS RESTARTED, BUT THE FAILURE RECURRED. THE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE MECHANIC STATED THAT THE FUEL INJECTOR SYSTEM FAILED. FOUR INJECTORS, THE FUEL RINGS, THE IGNITION COIL, AND THE WIRES WERE REPLACED. THE CONTACT STATED THAT THE WINDSHIELD WIPERS FAILED TO OPERATE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE WINDSHIELD WIPER MOTOR FAILED. THE WINDSHIELD WIPER MOTOR WAS REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 38,000. UPDATED 01/12/16*LJ; 04/19/18*JB *CN
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 VOLKSWAGEN JETTA- CHARLESTON, SC
CAR WITH APPROXIMATELY 56,500 MILES. ABOUT 50 MILES AFTER FUELING WITH DIESEL FUEL FROM A SUNOCO STATION, GLOW PLUG LIGHT STARTED BLINKING, CHECK ENGINE LIGHT ON AND CAR ENTERED A "LIMP MODE". WAS ATTEMPTING TO ACCELERATE ONTO A HIGHWAY FROM AN ON RAMP. WOULD NOT ALLOW ME TO GO OVER 25 MILES PER HOUR. BROUGHT TO NEAREST VW DEALERSHIP. WAS TOLD THE HIGH PRESSURE FUEL PUMP HAD ESSENTIALLY DISINTEGRATED AND THERE ARE METAL SHARDS THROUGHOUT THE ENTIRE FUEL SYSTEM, WHICH WILL NEED TO BE REPLACED. FUEL SAMPLE SENT TO VW FOR TESTING. AWAITING TO HEAR FROM DEALER WHETHER OR NOT THIS WILL BE COVERED UNDER WARRANTY.
Source: NHTSA WEB SITE -
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2011 VOLKSWAGEN JETTA- LEESBURG, VA
TL* THE CONTACT OWNS A 2011 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHEN THE IGNITION WAS TURNED TO THE ON POSITION, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE DPF FILTER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 108,000. THE VIN WAS UNAVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 VOLKSWAGEN JETTA- WICHITA FALLS, TX
WHILE DRIVING WITH APPROX. 50,000 MILES, THE RADIO POPPED AND COMPLETELY DIED. THE RADIO, ALONG WITH THE HANDS FREE PHONE CAPABILITY ARE NOW INOPERABLE. THE VEHICLE WAS TAKEN TO TWO (2) SEPARATE VOLKSWAGEN DEALERSHIPS AND EACH VERIFIED THAT THE FUSES WERE IN TACT AND IT WAS A FAULTY RADIO. THE BROKEN RADIO IS ACTUALLY STILL DRAWING POWER FROM THE BATTERY WHICH CAUSES FREQUENT DEAD BATTERIES. I HAVE ALREADY REPLACED TWO (2) BATTERIES IN THE LAST YEAR. THIS POSES A SAFETY CONCERN BECAUSE THE BATTERY COULD DIE AT ANYTIME AND LEAVE THE DRIVER STRANDED. THERE HAVE BEEN NUMEROUS COMPLAINTS ABOUT THIS SAME PROBLEM WHICH WARRANTS A RECALL BEFORE ANYONE ELSE GETS HURT.
Source: NHTSA WEB SITE -
2011 VOLKSWAGEN JETTA- COHASSET, MA
THE HORN CHANGED SOUNDS FOR A FEW WEEKS THEN STOPPED WORKING ALL TOGETHER. IT'S A SAFETY ISSUE WHEN DRIVING ON THE HIGHWAY AND IN OTHER AREAS WHEN YOU DO NOT HAVE A HORN. I'VE SEEN ON THIS SITE THAT OTHERS HAVE HAD THE SAME COMPLAINT.
Source: NHTSA WEB SITE -
2011 VOLKSWAGEN JETTA- COHASSET, MA
AT APPROX. 48,800 MILES WHILE DRIVING I HEARD A POP AND THE RADIO DIED. RADIO & HANDS FREE PHONE NO LONGER WORK. VW DEALER CHARGED $125 TO TELL ME THAT IT WAS DEAD, SUGGESTED PURCHASING A NEW RADIO ($1500) OR AN AFTER MARKET ONE. TOO MANY PEOPLE WITH THE SAME MAKE, MODEL AND YEAR HAVE HAD THE SAME ISSUE AS POSTED ON NUMEROUS SITES. IT'S A SAFETY HAZARD WITH THE LOSS OF THE HANDS FREE TELEPHONE.
Source: NHTSA WEB SITE -
2011 VOLKSWAGEN JETTA- ALEXANDRIA, VA
CAR STEREO WENT BLANK IN MY 2011 SPORTWAGEN TDI. IT WILL NOT POWER UP AT ALL. CHECKED THE FUSES AND THEY ARE ALL GOOD.
Source: NHTSA WEB SITE