2013 VOLKSWAGEN JETTA Complaints

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN JETTA. WHILE THE CONTACT'S HUSBAND WAS DRIVING 75 MPH, THE SUN ROOF SHATTERED WITHOUT WARNING. THERE WERE NO INJURIES. THE CONTACT CALLED MAITA TOYOTA OF SACRAMENTO (2500 AUBURN BLVD, SACRAMENTO, CA 95821, (916)-265-5629) AND WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE EXTENDED WARRANTIES WERE EXPIRED AND THE VEHICLE NEEDED TO BE DIAGNOSED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 98,805.

I WENT TO DEALER TO HAVE MY OIL CHANGE. I DID COMPLAIN STRANGE NOISE FROM MY ENGINE AND I MENTIONED MY ENGINE IS 2.0 TSI. IT MAY HAS A RECALL ON TIMING CHAIN EXTENSIONER. THEY CHECK THE VIN AND SAID MY CAR HAS NO RECALL AT ALL. THEY REFUSE TO PUT THAT NOTE ON MY REGISTATION. I CAN HEAR THE CHAIN NOISE WHEN I SPEED UP TO 30 MILE. ALSO SOMETIME I START THE CAR, THE BANGING STRANGE NOISE COME OUT.

DTC P2432 STORED IN ECM. VW ISSUED A WARRANTY EXTENSION FOR 2012 MODEL JETTAS FOR THIS ISSUE. BOTH MODEL YEARS HAVE EXACT SAME SAI SYSTEM AND PRESSURE SENSOR. VW IS ON ITS 3RD GENERATION OF PRESSURE SENSOR AND PIPE CONFIGURATIONS AS THEY KNOW THEY HAVE AN ISSUE. WARRANTY EXTENSION SHOULD BE GRANTED FOR 2013 MODEL YEAR.

ENGINE STALLS AND SHUTS OFF WHILE DRIVING. VEHICLE IN MOTION AT 45 MPH AND STALLED AND AGAIN AT APPROX 30MPH AND 25MPH WITHIN A WEEK.

VEHICLE BEGAN EXPERIENCING FAILURE WITH THE AUTOMATIC START STOP UNIT IN THE CAR. AT STOP LIGHTS CAR WOULD CYCLE BETWEEN BATTERY AND GAS ENGINES CONTINUOUSLY. TAKEN TO DEALERSHIP WHERE THEY SAID THE TRANSMISSION IS OUT. CAR IS ONLY AT 86000 MILES DRIVEN IN NORMAL CONDITIONS. SEEING RECALLS OF VEHICLE RELATED TO TRANSMISSION BUT MY VIN WAS NOT INCLUDED. ADDITIONAL RECALLS RELATED TO DQ200 TRANSMISSION IN OTHER COUNTRIES THAT HAVE RESULTED IN WARRANTY EXTENSIONS. VW OF AMERICA IS YET TO RESPOND TO INQUIRY ON WHY VW HAS EXTENDED POWERTRAIN WARRANTY RELATED TO DQ200 TRANSMISSION IN OTHER COUNTRIES WITH PRODUCTION DATES THROUGH NOVEMBER 2013 BUT NOT THE UNITED STATES.

GASOLINE SMELL WHEN ENGINE STARTS. MORE OFTEN WHEN VERY COLD. ALSO WHEN CAR SHIFTS FROM ELECTRIC MOTOR TO GASOLINE POWER WHEN CAR IS MOVING OR STOPPED. AUTHORIZED VOLKSWAGEN DEALER COULD FIND NO FUEL LEAK WHEN THE CAR WAS SERVICE IN MAY 2018. THIS HAS PROBABLY HAPPENED 12 TIMES SINCE 1/1/2019.

COMPLETE LOSS OF POWER WHILE DRIVING STRAIGHT AT HIGH SPEED (50MPH). VEHICLE ENGINE REMAINED ON BUT NO POWER TO WHEELS. VEHICLE HAD TO BE MANEUVERED WHILE "COASTING" TO SIDE OF ROADWAY AND SUBSEQUENTLY TOWED TO SAFETY. DQ200 DSG MECHANTRONIC UNIT FAILURE. VEHICLE HAS 30,203 MILES ON ODO. VOLKSWAGEN SERVICE TECHNICIAN STATES FAILURE AS "(VERIFIED TRANSMISSION DOES NOT ENGAGE REVERSE OR DRIVE. 3 FAULTS IN TRANSMISSION, P117B, P0841 AND P189C. ALL RELATED TO TRANSMISSION FLUID PRESSURE LOSS. FRONT MECHATRONICS COVER BENT OUT AT TOP AND MASSIVE FLUID LOSS. INTERNAL TRANSMISSION FAILURE)" VOLKSWAGEN PERFORMED A RECALL SERVICE ON THIS UNIT IN 2014 IN ORDER TO PREVENT THIS FAILURE, YET THE FAILURE HAPPENED REGARDLESS. (I WAS NOT AWARE OF THIS RECALL UNTIL ONLY AFTER THE FAILURE OCCURRED AND I RESEARCHED THE HISTORY OF THIS VEHICLE.)

TWICE STALLED AT A TRAFFIC LIGHT, CURRENTLY HAS ENGINE MALFUNCTION CODE P2015 FOR INTAKE FLAP VALVE FAILURE. VW STATES IT IS A KNOWN PROBLEM FOR THE CCTA ENGINE CODE FOR 2011-2012 VW 2.0T TSI ENGINES. HOWEVER SINCE IT WASN'T EXTENDED TO MY VEHICLE EVEN THOUGH THEY ARE THE SAME THEY WILL NOT HONOR THE EXTENDED WARRANTY BECAUSE NHTSA DIDN'T IDENTIFY MY VEHICLE YEAR YET.

WHEN DRIVING CAR IT JUST STOPS OUT OF NOWHERE,ON HIGHWAY AND ON STREET. VERY DANGEROUS. THEN IT DOESN'T START UP RIGHT AWAY ,AND I HAVE TO WAIT BETWEEN 5 AND 20 MINUTES. THIS HAPPENS IN MOTION

FAULTY HORN IN BOTH STATIONATY AND MOVING POSITIONS. WILL WORK AND THEN SUDDENLY STOP WORKING. REPLACED HORN RIGHT AFTER PURCHASE, BUT CONTINUED TO HAVE PROBLEMS LATER.