2002 VOLKSWAGEN JETTA Complaints

View complaints related to 2002 VOLKSWAGEN JETTA. The complaints found here are submitted by actual consumers with first hand experience. There are more than 680 complaints submitted for the 2002 VOLKSWAGEN JETTA. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2002 VOLKSWAGEN JETTA
    - OXON HILL, MD

    PURCHASED CAR ON 1-30-06 TOOK IT BACK ON 2-3-06 BECAUSE OF CHECK ENGINE LIGHT, TOOK IT BACK AGAIN ON 2-7-06 BECAUSE OF CHECK ENGINE LIGHT, AND TOOK IT BACK AGAIN ON 2-14-06 BECAUSE OF CHECK ENGINE LIGHT WAS TOLD IT WAS CATALYTIC CONVERTER BUT IS NOT COVERED UNDER WARRANTY FOR ME TO HAVE IT FIXED IT WILL BE 1100 DOLLARS BUT PART IS ON A MASSIVE BACK ORDER. *JB

    Source: NHTSA WEB SITE
  • 2002 VOLKSWAGEN JETTA
    - SAN DIEGO, CA

    EARLY CLUTCH FAILURE. WE JUST REPLACED THE CLUTCH ON 2002 JETTA AT 51,000 MILES. SHE OWNED OTHER MANUAL TRANSMISSION CARS AND DID NOT REPLACE THE CLUTCH THIS EARLY WITH ONE EXCEPTION, A VOLKSWAGEN, FOX. WAS THIS A PATTERN, MAYBE . *AK

    Source: NHTSA WEB SITE
  • 2002 VOLKSWAGEN JETTA
    - FORT IRWIN, CA

    THE TRANSMISSION BROKE ON MY 2002 JETTA TDI (AUTOMATIC) WHILE I WAS DRIVING HOME FROM THE U.S. MARINE CORPS BASE, BARSTOW, CALIFORNIA. IT ONLY HAS 66,500 MILES ON IT. I BELIEVE THE DESERT VW DEALERSHIP IS RESPONSIBLE BECAUSE THEY DID NOT CHECK THE TRANSMISSION THOROUGHLY AS I REQUESTED TWO MONTHS AGO. VW AMERICA IS NOT HELPING ME AT ALL WITH MY REQUEST TO HAVE THIS REVIEWED BY THEM. THE DEALERS TELL ME TO CALL VW AMERICA AND VW AMERICA TELLS ME TO CALL THE DEALERS. *NM

    Source: NHTSA WEB SITE
  • 2002 VOLKSWAGEN JETTA
    - WINSLOW, ME

    I PURCHASED THE CAR NEW IN JUNE AS A LEFT OVER, HAD IT A MONTH AND THE WINDOW ON THE DRIVERS SIDE FELL TO THE BOTTOM OF THE DOOR. BROUGHT IT TO THE DEALER AND WAS TOLD THEY REPLACED IT WITH METAL CLIPS AND IT WOULDN'T HAPPEN AGAIN. 5 MONTHS LATER IT HAPPENED AGAIN, SAME WINDOW. *JB

    Source: NHTSA WEB SITE
  • 2002 VOLKSWAGEN JETTA
    - WESTMINSTER, CO

    MY WIFE WAS IN A CAR ACCIDENT ON 12/2/05 IN HER 2002 VW JETTA GLS. A LADY HAD RAN A RED LIGHT AND COLLIDED WITH THE FRONT DRIVER SIDE OF THE CAR AT APPROX: 40 MPH. THE CAR WAS EQUIPPED WITH FRONT AND SIDE AIRBAGS; NEITHER OF WHICH AIRBAG DEPLOYED. MY WIFE HIT HER HEAD ON THE FRONT DRIVER SIDE WINDOW BECAUSE THE AIRBAGS DID NOT DEPLOY. *NM

    Source: NHTSA WEB SITE
  • 2002 VOLKSWAGEN JETTA
    - DENVER, CO

    PLEASE REFER TO MY PREVIOUS COMPLAINT SUBMITTED 9/17/2005 REGARDING MY '02 VW JETTA. THE CRASH WAS A RESULT OF SUDDEN ACCELERATION AND EXTENDED BRAKING DISTANCE. THE REASON I AM WRITING AGAIN IS TO ADDRESS THE FACT THAT MY LOCAL NEWS (DENVER CHANNEL 7 NEWS) DID AN UNDERCOVER FEATURE IN REGARDS TO THE VOLVO'S SUDDEN ACCELERATION AND DECELERATION. THE MECHANIC USED IN THE PIECE DETERMINED THE PROBLEM WAS THE ELECTRONIC THROTTLE. THUS, VOLVO IS ANNOUNCING A MAJOR RECALL ON ALL 1999-2002 VOLVO'S. THIS ISSUE IS RAMPANT AMONG THE AUTO INDUSTRY INCLUDING VWOA. PLEASE EXTEND YOUR INVESTIGATION TO INCLUDE VW AND HOPEFULLY VWOA WILL DO A MAJOR RECALL ON ALL CARS EQUIPPED WITH ELECTRONIC THROTTLES. PLEASE NOTE THAT I WAS REQUIRED TO ATTEND DMV COURT SINCE I WAS ISSUED A TICKET. THE JUDGE RULING OVER MY CASE ENDED UP DISMISSING MY CASE BECAUSE OF THE EVIDENCE I HAD BROUGHT TO COURT. MORE OVER, THE JUDGE WAS A FORMER MECHANIC FOR 8 YEARS AND HE HAS WORKED EXTENSIVELY ON VW'S. HE WAS VERY FAMILIAR WITH MY SITUATION. I DON'T HAVE MY VIN # HANDY, BUT IT WAS LISTED IN MY COMPLAINT ODI ID #: 10136890. PLEASE REFER TO MY CASE NUMBER FOR FURTHER DETAILS. *JB

    Source: NHTSA WEB SITE
  • 2002 VOLKSWAGEN JETTA
    - SINKING SPRING, PA

    DT: THE CONTACT STATES IS NHTSA A RECALL CAMPAIGN ID # 04V096000 CONCERNING THE EXTERIOR LIGHTING BRAKE LIGHT SWITCH. THE CONSUMER WAS EXPERIENCING THE SAME SYMPTOMS AS INDICATED IN THE RECALL, BUT THE VEHICLE IDENTIFICATION NUMBER WAS NOT INCLUDED IN THE RECALL. THE CONTACT HAD IT REPAIRED AT HIS OWN EXPENSE. *JB UPDATED 12/7/2005. *NM

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 VOLKSWAGEN JETTA
    - KIRKWOOD, MO

    MY HUSBAND WAS DRIVING DOWN MANCHESTER ROAD (A BUSY 4 LANE ROAD) GETTING READY TO MAKE A RIGHT HAND WHEN THE PASSENGER AIRBAGS DEPLOYED. HE SAID IT SOUNDED LIKE A GUNSHOT WENT OFF IN THE CAR. HE WAS ABLE TO PULL THE CAR INTO A WALGREENS PARKING LOT. MY 4 YEAR OLD SON WAS SUPPOSE TO BE IN THE CAR WITH HIM. HE WOULD HAVE BEEN INJURED IF HE WAS. THIS IS A SERIOUS DEFECT AND NEEDS TO BE ACKNOWLEDGED AND DEALT WITH. THERE WAS NO IMPACT AND NOT A MARK ON THE CAR INDICATING AN ACCIDENT. VW IS REFUSING TO PAY FOR THE REPAIR BECAUSE THEY STATE THAT AN ACCIDENT HAD TO OCCUR BECAUSE AIR BAGS DON'T JUST GO OFF. MY CAR INSURANCE COMPANY IS ALSO NOT PAYING BECAUSE THERE IS NO VISIBLE DAMAGE ON THE CAR TO BE FIXED THEREFORE THERE IS NO CLAIM TO BE FILED. *JB

    Source: NHTSA WEB SITE
  • 2002 VOLKSWAGEN JETTA
    - WARREN, MI

    DT: THE CONTACT STATED THE HAZARD FLASHING LIGHTS SWITCH MALFUNCTIONED. ALL OF THE EXTERIOR LIGHTS ON THE CAR BURNED OUT. THE TURN SIGNALS WOULD TICK, BUT THE BLINKER LIGHT WOULD NOT COME ON. THIS WAS TEMPORARILY SOLVED BY REMOVING THE HAZARD LIGHT SWITCH. VOLKSWAGEN ISSUED RECALL 04V584000 ON THE HAZARD SWITCH, BUT THIS VEHICLE WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER AND THE DEALER HAVE BEEN CONTACT, AND NEITHER OFFERED ANY FREE SOLUTION. *AK

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 VOLKSWAGEN JETTA
    - CHARL, MA

    WE OWN A 2002 VW JETTA 2.0L. WE WERE DRIVING THROUGH AN INTERSECTION AND THE PASSENGER SIDE CURTAIN AND PASSENGER SEAT AIRBAG DEPLOYED WITHOUT CAUSE. WE PULLED OFF TO THE SIDE TO CHECK FOR ANY EXTERIOR DAMAGE THAT COULD OF CAUSED THE DEPLOYMENT BUT COULD NOT SEE ANY. WE DROVE IT HOME (@ 1 MILE) AND HAD IT TOWED TO THE DEALERSHIP WHERE WE WILL HEAR ABOUT THEIR COURSE OF ACTION TO REPAIR THE ISSUE. IS THIS A OCCURRENCE THAT IS UNDER INVESTIGATION? IF SO IT MIGHT BE HELPFUL TO KNOW SINCE THIS WILL BE A VERY COSTLY REPAIR AND HAVEN'T HAD THE BEST OF LUCK WITH VW EVEN THOUGH IT'S STILL UNDER WARRANTY. *NM

    Source: NHTSA WEB SITE