2011 VOLKSWAGEN JETTA Complaints
View complaints related to 2011 VOLKSWAGEN JETTA. The complaints found here are submitted by actual consumers with first hand experience. There are more than 610 complaints submitted for the 2011 VOLKSWAGEN JETTA. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2011 VOLKSWAGEN JETTA- OLD LYME, CT
AIRBAG ICON COMES ON INTERMITTENTLY, DIAGNOSIS SHOWS DRIVERS AIRBAG HIGH RESISTANCE, RESETTABLE. FIX IS CLOCK SPRING REPLACEMENT. VOLKSWAGEN DEALER SAYS VIN ISN'T IN CURRENT RECALL BUT IS PROBLEM IS VIRTUALLY THE SAME ERROR AS OTHER SPORTWAGENS RECALLS AND IS A SAFETY ISSUE NOT TO MENTION THE COST.
Source: NHTSA WEB SITE -
2011 VOLKSWAGEN JETTA- CANFIELD, OH
2011 VW JETTA NOT COMPLETING DOWNSHIFTING THE CAR WILL LURCH WHEN THE VEHICLE COMES TO A STOP BECAUSE OF THE INCOMPLETE SHIFT. SITTING AT A STOP SIGN I LIFTED MY FOOT OFF THE BRAKE AND THE CAR LURCHED FORWARD ABOUT 4 INCHES. THIS TOOK PLACE SEVERAL TIMES. TOOK IT TO THE DEALER TO HAVE IT LOOKED AT AND IT WAS DIAGNOSED AS A BAD VALVE BODY IN THE TRANSMISSION. AFTER LOOKING ON COUNTLESS FORUMS AND LOOKING AT SERVICE BULLETINS ITS HAPPEN TO MANY PEOPLE. I WOULD VENTURE TO SAY THIS IS A CARRYOVER TRANSMISSION FROM OTHER MODEL YEARS AND OTHERS ARE HAVING THE SAME ISSUE. COULD PROVE TO BE FATAL IF YOU WERE TO BE STOPPED AT A STOP SIGN AND A CHILD WAS TO WALK OUT IN FRONT OF YOU!!!!
Source: NHTSA WEB SITE -
2011 VOLKSWAGEN JETTA- LA HABRA HEIGHTS, CA
THE CAR , 2011 VW JETTA TDI, STALLED WHILE DRIVING ON THE HIGHWAY FOR THE THIRD TIME. THIS IS THIRD REPAIR TO THE HIGH PRESSURE FUEL SYSTEM. METAL DEBRIS WERE FOUND PER DEALER. THE SECOND TIME WAS APPROX 1 1/2 YRS AGO WHILE MY WIFE WAS DRIVING ON THE FREEWAY WITH 2 KIDS. THE FIRST TIME WAS APPROX 3 YRS AGO.
Source: NHTSA WEB SITE -
2011 VOLKSWAGEN JETTA- SANTA ROSA BEACH, FL
38,875 MILES - TOTAL COLLAPSE OF THE FUEL LINE DUE TO AN INTERNAL FAILURE OF THE TANK FUEL PUMP (HPFP). VW DEALER INSPECTED AND FOUND METAL IN THE FUEL SYSTEM. VW DEALER TESTED THE FUEL IN MY TANK AND IT SHOWED CLEAN DIESEL FUEL WITH NO CONTAMINANTS. VW PAID DEALER TO REPLACED FUEL SYSTEM COMPONENTS & CLEANED TANK, UNIT IN TANK & HARD LINES. ADAPTED INJECTORS,BLEED FUEL BY STEM AND TESTED. I'VE RETAINED RECORDS, COMMUNICATION, AND SAMPLE OF GAS IN TANK AT TIME OF COLLAPSE. ONE PROBLEM AFTER ANOTHER WITH VEHICLE.
Source: NHTSA WEB SITE -
2011 VOLKSWAGEN JETTA- FAIRFAX , VA
TL* THE CONTACT OWNS A 2011 VOLKSWAGEN JETTA. WHILE DRIVING AT AN UNKNOWN SPEED, THE HORN FAILED TO SOUND. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT INDICATED THAT THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 11V196000 (ELECTRICAL SYSTEM) IN 2011, BUT THE FAILURE RECURRED. THE FAILURE MILEAGE WAS 85,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2011 VOLKSWAGEN JETTA- PHOENIX, AZ
WHILE DRIVING ON THE FREEWAY, THE DIESEL COIL LIGHT STARTED FLASHING AND OUR VEHICLE LOST POWER. WE PULLED OFF OF THE ROAD, THE VEHICLE STALLED, SO WE HAD THE VEHICLE TOWED TO THE DEALERSHIP. DEALERSHIP DETERMINED IT WAS A FUEL SYSTEM FAILURE(METAL IN THE SYSTEM) AND SENT THE FUEL TO BE TESTED. TEST RESULT SAID INSUFFICIENT LUBRICANT IN FUEL, THEREFORE REPAIRS NOT COVERED UNDER EXTENDED WARRANTY. DEALERSHIP INFORMED US THAT WE NEEDED TO BE USING "TOPTIER" DIESEL. WE RESEARCHED THIS (HAVING NEVER BEEN TOLD THIS BEFORE) AND REALIZED WE HAD PURCHASED DIESEL FROM A "TOPTIER" LISTED STATION (SHELL). DEALERSHIP TOLD US TO MAKE A CLAIM WITH OUR INSURANCE COMPANY SINCE IT WAS AN "OUTSIDE INFLUENCE" THAT CAUSED THE FAILURE. INSURANCE COMPANY IS INVESTIGATING WHETHER OR NOT THIS IS A VALID CLAIM.
Source: NHTSA WEB SITE -
2011 VOLKSWAGEN JETTA- CULA VISTA , CA
TL* THE CONTACT OWNS A 2011 VOLKSWAGEN JETTA. WHILE DRIVING APPROXIMATELY 45 MPH, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL FAILED AND NEEDED TO BE DRAINED. IN ADDITION, THE FUEL TANK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 VOLKSWAGEN JETTA- RIVERSIDE , CA
I HAD AN ACCIDENT WETE CARE VERIED HARD LEFT AND HAD ACCIDENT. INSURANCE AND LOCAL AUTHORITIES BLAMED ME FOR INCIDENT. CAR FRONT END WAD COMPLETELY REBUILT AND WITHIN ONE YEAR I HAVE A LOWER CONTROL ARM THAT HAS BROKEN DUE TO MANUFACTURE DEFECT. MOLD OF STEEL TO BALL JOINT- RUBBER. IT HAS BROKEN AGAIN AND VW WILL NOT STAND BEHIND STATING WARRANTY ON CHASSIS COMPONENTS ARE ONE YEAR. HOW DOES A MOJOR CHASSIS COMPONENT FAIL AND AND A HIGH SAFETY ISSUE, NOT STANT BEHIND THIS TYPE ITEM. IT HAS NOW TORN UP A NEW FRONT STRUT AND TOP STRUT TOWER. WHAT ARE MY OPTIONS AS I JUST HAD RECALL COMPLETED FOR FAILURE OF REAR TRAILING ARMS AND VW INSERTED PLATES TO STRENGTHEN. WHAT AREY OPTIONS AS THIS IS A GRAVE SAFETY ISSUE AND IM BEING ASKED TO SPEND 3K TO REPLACE AFTER WE JUST SPENT 14K TO REBUILD FRONT SUSPENSION AFTER ACCIDENT.
Source: NHTSA WEB SITE -
2011 VOLKSWAGEN JETTA- FRESNO, CA
VEHICLE BEGAN STUTTERING AND LOST POWER. AFTER AN ADDITIONAL 20 SECONDS SHUT DOWN AND WOULD NOT RESTART. IT APPEARS TO BE A PROBLEM WITH THE DIESEL FUEL PUMP AS METAL DEBRIS WERE FOUND. DEALER CLAIMS VW MUST TEST FUEL HOWEVER I KNOW THE CAR HAS ALWAYS BEEN PROPERLY FUELED AND HAS THE FUELING SAFEGUARD DEVICE INSTALLED.
Source: NHTSA WEB SITE -
2011 VOLKSWAGEN JETTA- CENTERPORT, NY
MANUAL TRANSMISSION TDI SPORTWAGEN. DRIVING 30 MPH IN 4TH GEAR. FLASHING GLOW PLUG WARNING LIGHT WENT ON. VEHICLE LOST POWER AND SPEED. ATTEMPTED TO DOWNSHIFT. ENGINE IMMEDIATELY SHUT OFF AND RPM WENT IMMEDIATELY TO 0. LOST POWER STEERING AND BRAKES. DID NOT HAVE ENOUGH SPEED TO BRING VEHICLE TO CURB. VEHICLE STOPPED AT INTERSECTION AND HAD TO BE TOWED. DEALER DIAGNOSED AS HPFP FAILURE.
Source: NHTSA WEB SITE