2012 VOLKSWAGEN JETTA Complaints

4/5/16 4:30PM, VEHICLE WOULD NOT SHUT OFF. BROUGHT TO VOLKSWAGEN DEALERS WHO DIAGNOSED VEHICLE WITH AN IGNITION LOCK CYLINDER HOUSING ISSUE. THE VEHICLE DID NOT STALL OR FAIL IN THAT SENSE, BUT IT IS STILL DISTRESSING TO HAVE A FAULT ON THE IGNITION SWITCH.

THE VEHICLES ENGINE WOULD REV BY ITS SELF WITH THE PEDAL STUCK TO THE FLOOR AND THE CLUTCH WOULD NOT DISENGAGE DURING THIS LEAVING THE VEHICLE ACCELERATING ON ITS OWN.

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN JETTA SPORTWAGEN. THE CONTACT STATED THAT WHILE PARKED, THE TRUNK AJAR WARNING LIGHT ILLUMINATED AND THE TRUNK OPENED INDEPENDENTLY. THE CONTACT MENTIONED THAT THE TRUNK FAILED TO CLOSE PROPERLY. THE FAILURE OCCURRED CONSTANTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE REAR LATCH HAD FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 37,545.

TL* THE CONTACT OWNED A 2012 VOLKSWAGEN JETTA. WHILE DRIVING 70 MPH, THE VEHICLE FAILED TO REMAIN IN POSITION AND THE REAR OF THE VEHICLE MOVED TO THE OPPOSITE POSITION WHEN THE STEERING WHEEL WAS TURNED. THE CONTACT VEERED TO THE LEFT AND THE STEERING WHEEL SEIZED. AS A RESULT, THE CONTACT CRASHED INTO A CONCRETE DIVIDER. THE AIR BAGS DEPLOYED. THE CONTACT SUSTAINED NECK AND SHOULDER INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED FROM THE CRASH SCENE AND WAS DEEMED DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V656000 (SUSPENSION). THE FAILURE MILEAGE WAS 53,000.

DRIVER SIDE BULB KEEPS BURNING OUT. WAS REPLACED BY DEALER WITH OEM PARTS, BUT IT KEEPS BURNING OUT EVERY MONTH. THE DAYLIGHT RUNNING LIGHT ON THE DRIVER SIDE DOES NOT WORK. THEY KEEP REPLACING IT AND IT KEEPS BURNING OUT. I SEE MANY OTHER JETTA'S LIKE MINE WITH THE SAME PROBLEM ON THE ROAD.

MY HEADLIGHTS KEEP BURNING OUT. I REPLACED THEM 4 TIMES IN THE LAST TWO MONTHS! THERE IS NOTHING WRONG WITH THE BULB HARNESSES. THERE WAS A POINT WHERE BOTH HEADLIGHTS BURNED OUT AT THE SAME TIME AND I HAD NO LIGHTS! I DID RESEARCH ON THIS MATTER TO FIND MANY JETTA OWNERS ARE HAVING THE SAME ISSUE THESE BULBS ARE NOT CHEAP TO KEEP REPLACING THEM EVERY COUPLE OF MONTHS, AND THE SAFETY ISSUE HAS TO BE CONSIDERED HERE. I WAS PARKED THANK GOD O NOTICED NO LIGHTS BEFORE O DROVE. IF WHERE I LIVED WAS LIT UP I NEVER WOULD HAVE NOTICED BOTH MY BULBS WERE BURNT OUT!

FOR OVER A YEAR, MY CAR WAS HAVING HESITATION ISSUES. I KEPT CALLING MY DEALER AND GOING IN FOR REGULAR SERVICE. AT ONE POINT, MY CAR STARTED BUT THEN TURNED OFF TWO TIMES. I KEPT GETTING DIFFERENT STORIES..."UNABLE TO REPLICATE", "A FAULTY VALVE, CODE P2004." ON MY WAY TO WORK 2/23/16, MY CAR LOST POWER ON ACCELERATION. THE CHECK ENGINE LIGHT AND THE COIL (TDI) LIGHT CAME ON. I PULLED OVER AND TURNED OFF THE CAR AND WAITED. THEN STARTED THE CAR AGAIN, BEGAN DRIVING, AND IT HAPPENED AGAIN. I CALLED THE TOW TRUCK. DEALER SERVICE MANAGER (FITZGERALD - ANDREW) GAVE ME THE RUN AROUND -- TELLING ME THAT I PUT CONTAMINATED FUEL IN MY CAR. I CALLED SUNOCO AND MY, GEICO, IMMEDIATELY. THE MOST UPSETTING PART OF ALL OF THIS WAS HOW ANDREW APPROACHED THE PROBLEM, EXAGGERATED MY INVOLVEMENT IN IT AND ARROGANTLY USED HIS POSITION TO SHOW BLAME TO ME -- NEVER EXPLAINING THIS IS AN EXTENDED RECALL AND WHY! I AM NOW GETTING MY FUEL PUMP FIXED UNDER THE WARRANTY. BUT.... THIS SHOULD BE A RECALL NOW. I KNOW THAT THIS PROBLEM WAS ON-GOING FOR ME FOR A WHOLE YEAR, AND I BELIEVE THAT IT HAS DAMAGED MY CAR, AND I CANNOT PROVE THIS. PLEASE SAVE OTHER OWNERS AND RECALL THIS PART.

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN JETTA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V656000 (SUSPENSION); HOWEVER, THE DEALER STATED THAT THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

WHEN THE WEATHER IS COLD (BELOW FREEZING), WHILE DRIVING, AFTER SITTING OUTSIDE OVERNIGHT, OR IN SNOWY CONDITIONS, THE WINDSHIELD WIPERS FREEZE AND DO NOT WORK UNTIL THE WEATHER WARMS UP, OR THE VEHICLE IS PARKED IN A GARAGE. I LIVE IN THE MOUNTAINS OF COLORADO AND THIS HAS BEEN AN ONGOING ISSUE DURING COLD AND SNOWY WEATHER. THIS IS A SAFETY HAZARD AS THE ROADWAY IS NO LONGER VISIBLE BECAUSE THE WINDSHIELD WIPERS NO LONGER WORK.

I HAD TWO NO START CONDITIONS DUE TO A FROZEN INTER COOLER. THIS HAPPENED IN JANUARY A WEEK APART. THIS HAPPENED WHILE THE CAR WAS IN THE GARAGE.