2013 VOLKSWAGEN JETTA Complaints

View complaints related to 2013 VOLKSWAGEN JETTA. The complaints found here are submitted by actual consumers with first hand experience. There are more than 580 complaints submitted for the 2013 VOLKSWAGEN JETTA. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2013 VOLKSWAGEN JETTA
    - ELKTON, MD

    TAKATA RECALL, THE DOORS OPENING MECHANISM IN COLD WEATHER WON'T ALLOW YOU TO CLOSE YOUR DOOR. THIS IS A SERIOUS SAFETY HAZARD. UPON RESEARCHING THIS PROBLEM I FOUND THAT THIS HAS BEEN HAPPENING TO VOLKSWAGEN SINCE AT LEAST THE 2000S MODELS. I HAD JUST WENT OUT OF MY HOUSE AND GOTTEN INTO MY CAR WHEN I NOTICE THAT THE DOOR WOULDN'T OPEN FROM THE OUTSIDE BUT WOULD FROM THE INSIDE. I THEN WENT TO CLOSE MY DOOR AND IT WOULDN'T CLOSE. ABOUT AN HOUR OF MY CAR ON WITH THE HEAT ON FULL BLAST THE DOOR WAS FINALLY ABOUT TO CLICK SHUT.

    Source: NHTSA WEB SITE
  • 2013 VOLKSWAGEN JETTA SPORTWAGEN
    - FORT MILL, SC

    ENGINE WON'T TURN OFF. CAR IS IN PARK, I TRY TURNING THE ENGINE OFF TO EXIT THE VEHICLE, KEY COMES OUT BUT THE ENGINE IS STILL RUNNING.

    Source: NHTSA WEB SITE
  • 2013 VOLKSWAGEN JETTA
    - DENVER, CO

    MY 18 YEAR WAS DRIVING THE CAR DOWN A SIDE STREET WHEN THE BRAKE PEDAL WENT TO THE FLOOR AND THE CAR WOULDN'T STOP. SHE WAS ABLE TO AVOID HITTING ANYTHING OR ANYBODY BY PULLING TO THE SIDE AND ALLOWING THE CAR TO DRIFT TO A STOP. THE CAR HAS APPROXIMATELY 43000 MILES AND JUST CAME OUT OF WARRANTY LESS THAN 9 MONTHS PRIOR TO INCIDENT. CAR WAS TOWED TO A VW DEALER WHERE IT WAS DISCOVERED THE MASTER BRAKE CYLINDER HAD FAILED. VW REFUSED TO COVER THE REPAIR WHICH WAS OVER $1000. VW INSISTS THIS IS NOT A CHRONIC PROBLEM ON THEIR VEHICLES DESPITE THE FACT THAT COMPLAINTS OF EXACTLY THIS PROBLEM ARE PREVALENT ON THE INTERNET.

    Source: NHTSA WEB SITE
  • 2013 VOLKSWAGEN JETTA
    - SPRINGFIELD, VA

    IT'S FREEZING OUTSIDE.THE WINDSHIELD WIPERS DON'T WORK IN THE MORNING WHEN THE TEMPERATURE IS LOW. FOR OUR SAFETY WE NOT ABLE TO DRIVE THE CAR. PLEASE HELP.

    Source: NHTSA WEB SITE
  • 2013 VOLKSWAGEN JETTA
    - FELTON, CA

    SUDDEN LOSS OF ACCELERATION POWER AT ANY SPEED WITHOUT WARNING. ON FREEWAY MUST ROLL TO A STOP. NO ENGINE LIGHTS ON. MECHANIC UNABLE TO DIAGNOSE PROBLEM, CAR IS NOT GIVING A TROUBLE CODE. ISSUE OCCURS WHEN VEHICLE IS COLD OR HOT AT A STOP OR MOVING. IT'S BEEN OCCURRING TWICE A WEEK NOW FOR THE PAST TWO WEEKS. I'VE NOTICED SIMILAR COMPLAINTS FROM OTHER OWNERS ON AUTOMOBILE FORUMS.

    Source: NHTSA WEB SITE
  • 2013 VOLKSWAGEN JETTA
    - NORMAN, OK

    MY CAR WHILE ON THE BUSY INTERSTATE SUDDENLY LOST POWER. IT WAS RUNNING BUT PUSHING THE GAS PEDAL DID NOTHING. I WAS ABLE TO GET IT TO THE SHOULDER. I SHUT THE CAR OFF, WAITED 5 MIN, & TURNED IT BACK ON. THE EPC LIGHT WAS ON. I WAS ABLE TO THEN MANEUVER SLOWLY TO A NEARBY TRUCK STOP TO CALL FOR A TOW. THE CAR SURGED THE WHOLE TIME. 1 WEEK LATER THE VW DEALERSHIP SAYS ENGINE ELECTRICAL HARNESS FAILURE & THAT IT WILL COST ME $1200. OF COURSE IT'S OUT OF WARRANTY & NO RECALLS. THIS IS DANGEROUS & COSTLY.

    Source: NHTSA WEB SITE
  • 2013 VOLKSWAGEN JETTA
    - SPARR, FL

    TL* THE CONTACT OWNS A 2013 VOLKSWAGEN JETTA. WHILE APPROACHING A RED LIGHT, THE VEHICLE STALLED AND THE CHECK ENGINE AND GLOW PLUG WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO VOLKSWAGEN OF OCALA (5135 SW COLLEGE ROAD, OCALA, FL 34474) WHERE IT WAS DIAGNOSED THAT THE HIGH PRESSURE FUEL PUMP FAILED AND THE ENGINE NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 34,890.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2013 VOLKSWAGEN JETTA HYBRID
    - MINNEOLOA, FL

    UPON ACCELERATION ONTO A HIGHWAY OR FROM A LIGHT, THE CAR WILL ONLY ACCELERATE SLIGHTLY, THEN LOSES POWER AND JUST COASTS. IT REQUIRES SHUTTING OFF THE CAR AND RESTARTING. THIS IS INTERMITTENT. I WAS ALMOST REAR-ENDED ON THE HIGHWAY DUE TO THIS ISSUE

    Source: NHTSA WEB SITE
  • 2013 VOLKSWAGEN JETTA
    - LEXINGTON, KY

    THE WIPER BLADES MOTOR STOPS WORKING IN LOW TEMPERATURES. IT HAS NOTHING TO DO WITH ICY BLADES OR FROZEN SNOW, IT SIMPLY DOES NOT WORK WHEN TEMPERATURES ARE VERY LOW. ONCE TEMPERATURES GO UP, THEY START WORKING AGAIN. THIS IS A SAFETY HAZARD AND I CAN'T DRIVE WITHOUT WIPER BLADES WHEN IT SNOWS OR RAINS IN LOW TEMPERATURE. VW DEALERS SAY THEY ARE NOT RESPONSIBLE FOR THE MOTORS FAILING AND IT'S US THE CAR OWNERS WHO HAVE TO PAY ABOUT $600 PLUS $100 DIAGNOSTIC FOR THE REPLACEMENT OF THE MOTORS. I HAVE READ ON THE INTERNET THAT MANY VW CARS HAVE THE SAME PROBLEM. THINK VW SHOULD RECALL ALL CARS WITH THIS PROBLEM AND GIVE US A SOLUTION FOR FREE.

    Source: NHTSA WEB SITE
  • 2013 VOLKSWAGEN JETTA HYBRID
    - COLUMBIA, SC

    TL* THE CONTACT OWNS A 2013 VOLKSWAGEN JETTA HYBRID. WHILE DRIVING 40 MPH, THE VEHICLE LOST POWER AND ACCELERATED ON ITS OWN. THE CONTACT WAS ABLE TO PULL THE VEHICLE OVER SAFELY TO THE ROAD SHOULDER AND TURNED OFF THE ENGINE. WHEN THE VEHICLE WAS RESTARTED, IT WOULD NOT SHIFT INTO DRIVE AND THE SERVICE REMINDER WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO MIDLAND VOLKSWAGEN OF COLUMBIA (655 BROAD RIVER ROAD, COLUMBIA, SC 29210, 803-988-1000) WHERE IT WAS DIAGNOSED THAT A NEW TRANSMISSION OR "E MACHINE" NEEDED TO BE INSTALLED. THE DEALER STATED THAT THEIR MECHANICS WERE NOT SKILLED ENOUGH TO REPAIR THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 104,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE