1999 VOLKSWAGEN JETTA Complaints

THE REAR MIDDLE SHOULDER BELT OF MY 1999 JETTA IS CONSTANTLY BROKEN. EVERY TIME I FOLD THE MIDDLE SEAT DOWN IN THE BACK THE SEATBELT GETS TIGHTER AND TIGHTER AND TIGHTER. THIS HAPPENS UNTIL EVENTUALLY THE BELT IS TOO TIGHT FOR ME TO EVEN FOLD THE SEAT DOWN ANY LONGER AND I HAVE TO TAKE THE CAR IN TO BE WORKED ON. APPARENTLY IT IS SOME "BUTTON" THAT IS BREAKING. THIS HAPPENS EVERY TIME I TRY TO FOLD THE SEAT DOWN AND AS A RESULT I AM NOT ABLE TO SAFELY SECURE PASSENGERS IN MY MIDDLE SEAT. SO FAR I HAVE HAD THIS BUTTON REPLACED 3 TIMES. *JB

TL*THE CONTACT OWNS A 1999 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE WIRING HARNESS SET OVERHEATED, MELTED 10-15 WIRES TOGETHER, AND SHORTED OUT THE ELECTRICAL SYSTEM. HE PAID OVER $3,000 TO REPLACE THE WIRING HARNESS SET. THE CONTACT HAS PICTURES. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 123,000.

ABOUT EVERY 2,000 MILES, THE ENGINE IN MY 1999 MK IV VOLKSWAGEN JETTA STARTS TICKING, AND I CHECK MY OIL, AND IM A QUART LOW. EVERYTIME. THE ENGINE QUALITY IS STEADILY DECLINING. I HAVE NOT DONE ANYTHING TO REPAIR THIS BECAUSE I DO NOT HAVE THE MONEY, NOR DO I TRUST MECHANICS WITH THE CAR. *TR

THIS ENTIRE SCENARIO IS UNACCEPTABLE FOR A CAR, I HAD HOPED TO KEEP, AS I AM TOLD THAT VW'S CAN WELL NEAR TO THE 200,000 MILES PLUS. I AM TOLD THEY ARE RELIABLE AND BEING ON THE ROAD MYSELF, THAT HAD BEEN A POINT OF COMFORT WHEN I PURCHASED THE VEHICLE. BEING OF LIMITED INCOME CAPACITY, I THOUGHT I MADE A WISE INVESTMENT TO CARRY ME FOR MANY YEARS WITHOUT A CAR PAYMENT. I AM SCARED TO DEATH NOW THAT SOMETHING DRASTIC COULD HAPPEN BECAUSE OF THIS SITUATION, BE IT A BREAK DOWN ON A LATE EVENING, DARK STRETCH OF ROAD OR GREATER FURTHER DAMAGE TO THE VEHICLE AS WELL AS ME PERSONALLY. MR. WITTER, THIS IS A MAJOR PROBLEM I WANT TO BELIEVE YOU ARE NOT AWARE OF, BECAUSE A CEO OF A COMPANY WHO PURPORTS SERVICE AND A QUALITY PRODUCT WOULD INVESTIGATE AND RESOLVE SUCH A LARGE ISSUE, IN ALL CASES, BUT MOST ESPECIALLY IN WARRANTY CASES. THERE NEEDS TO BE A MAJOR RECALL OR SOMEONE WILL BE INJURED OR KILLED IN AN ENGINE FAILURE INCIDENT. YOU MAY END UP FINDING YOURSELVES IN A CLASS ACTION SUIT. I BELIEVE PROACTIVE IS MORE POSITIVE THAN REACTIVE COURSE OF ACTION. I LOOK FORWARD TO A POSITIVE RESPONSE FROM YOU INDICATING THAT YOU WILL HAVE DAY APOLLO VW REMEDY MY ISSUE IN THE SAME MANNER THE CALIFORNIA DEALER SATISFIED MY SISTER'S SAME DEFECT. TO DATE 3/2007 THEY CONTINUE THE STANCE THIS IS NORMAL AND REFUSE TO SERVICE MY VEHICLE FOR ANY FUTURE ISSUE. *JB

''PART 3 OF ORIGINAL COMPLAINT--I PHONED THE CUSTOMER SERVICE DIVISION IN MICHIGAN, MARGARET THERE TOLD ME THAT THEIR POSITION IS TO SUPPORT THE DEALER. THEY WOULD RECORD MY COMPLAINT. I ASKED FOR A DOCUMENT IN PRINT- A MANUAL- THAT GIVES ME THIS PARTICULAR "SPECIFICATION". SHE HAD ME ON HOLD FOR 15 MINUTES AND COULD NOT FIND SUCH DOCUMENTATION, I ASKED HER TO LOCATE IT AND INCLUDE IT IN MY LETTER OF RECORD THEY ARE SENDING ME. ''I SPOKE TO A DIFFERENT VW DEALER, HE SAID TO SPEAK TO THE "FACTORY FIELD REPRESENTATIVE" THE APOLLO DEALERSHIP WOULD NOT GIVE ME HIS NAME OR PHONE NUMBER AND TOLD ME TO CALL CUSTOMER SERVICE,-- THEY SAID THE FACTORY FIELD REP WOULD SUPPORT THE DEALER AND HAD NO CONTACT NUMBER FOR HIM EITHER. THEY ARE ALL IN BED TOGETHER. ''WHY THEN IS IT NOT WITHIN THE "SPECIFICATIONS" OF THE SAME MANUFACTURER BUT A DIFFERENT DEALER IN CALIFORNIA THAT ASSISTED MY SISTER? ''GROUP OF DOCUMENTATION (ITEM SET 6) ENCLOSED IS MY BRIEF INTERNET RESEARCH OF 4 SITES THAT INCLUDE 39 ENTRIES ON MESSAGE BOARD, LETTERS, COMPLAINTS TO THE SAME AS MINE WITH VERY POIGNANT AND DISTURBING RESPONSES FROM THE EXPERIENCED MECHANICS THAT MONITORED THE WEB SITE. "CONSIDER CLASS ACTION SUIT" AMONG OTHERS I HAVE HIGHLIGHTED FOR YOUR EASE OF RECOGNITION. MY CARSTATS2, AUTOREPAIR, AUTO TECH REPAIR 2 GOOGLE GROUPS VW DRINKS OIL 6 PAGES- 13 CASES VW BURNS OIL 8 PAGES, 21 MESSAGES 2+1+2+13+21= 39 INCIDENTS IN 4 WEB SITES ''PLUS EDMUNDS.COM 1 CONSUMER FULL DOCUMENTATION OF ISSUE, REFERENCE TO SUGGESTING AVOID THE JETTA TO A POTENTIAL CONSUMER AND REFERENCE TO A CLASS ACTION SUIT. '' VOLKSWAGEN IS HIDING THIS MAJOR ISSUE UNDER THE SKIRT OF THEIR SUB STANDARD "SPECIFICATIONS." ''I AM ALSO DRIVING WITH A SIGN IN MY JETTA ABOUT THIS ISSUE AND PART IT AND LEAVE A SIGN ON THE DASHBOARD ABOUT THE SAME THING. *JB

THIS IS MY SCENARIO: EACH 3,000-4,000 MILE OIL CHANGE, OFTEN THERE WAS NO REGISTER ON THE DIP STICK OF MY JETTA. JETTA MANUAL STATES OIL CHANGE RECOMMENDED EVERY 10,000 MILES ITEM 2 THERE ARE NO DRIPS UNDER THE VEHICLE OR SMOKING EVER. THERE IS NO OIL SPLASHED UPON THE UNDERSIDE OF THE HOOD TO INDICATE GASKET PROBLEMMY SISTER WHO OWNS THE SAME CAR IN CALIFORNIA HAD MADE ME AWARE OF THE SAME SITUATION WITH HER JETTA AND TOLD ME HER DEALER APPROACHED HER AND SHE CONFIRMED THEIR QUESTIONS OF LOOSING OIL. THEY INITIATED AND COMPLETED SATISFYING HER AS A CUSTOMER BY RESOLVING THE SITUATION. I HAVE INCLUDED THE INVOICE OF HER REPAIR TO HER JETTA. ITEM 3REALIZING MY VEHICLE WAS IN THE SAME MILEAGE RANGE, AND CONCERNED THAT FURTHER AND WORSE DAMAGE COULD BE DONE, I PERUSED THE ISSUE WITH MY LOCAL DEALER "DAY APOLLO" IN MOON TOWNSHIP, PA. RELEVANT CONTACT INFORMATION IS ON INVOICES FROM THEM. APOLLO DID AN OIL CHANGE AND FOLLOWED UP WITH "OIL CONSUMPTION WATCH" FOR THE NEXT 3000 MILES THAT TOOK FROM MAY 12, 2006- AUGUST 28, 2006 TO COMPLETE THOUGH IRREGULAR INTERVALS FROM 82,856 MILES TO 84,920 MILES = 2,064 MILES IT WAS DOWN QUART OF OIL. AT 85,860 MILES- 3002 MILES FROM THE START, AND ONLY ANOTHER 904 MILES FROM THE PREVIOUS CHECK, THE OIL WAS LOW A FULL QUART OF OIL.= 1 QT IN 1610 MI. OITEM SET 4 - ARE COPIES OF THE STUDY. OITEM 5 LETTER FROM VW CUSTOMER SERVICE INDICATES .85 QT. OIL LOSS IN 1000 MILES = 2.55 QT. OIL LOSS IN 3000 MILES. ??CONSULTING SEVERAL PROFESSIONAL MECHANICS I WAS VEHEMENTLY TOLD THAT IS AN UNACCEPTABLE OIL LOSS IN THAT AMOUNT OF MILES. APOLLO VW DEALER, HOWEVER, IN THEIR RHETORIC, AND TAKING ADVANTAGE OF A LADY ALONE, STATED THAT IT IS WITHIN THEIR STANDARDS. THE STANDARDS ARE LOW ENOUGH TO COVER THEIR BACKS THAT A BICYCLE COULD BE WITH IN THE "SPECIFICATIONS". *JB

BEGAN OIL CONSUMPTION STUDY MAY 2006 BUT HAS BEEN AN ONGOING ISSUE PRIOR AND PRESENT. THIS IS A COPY OF SOME INFORMATION I SENT TO VWOA A. I WENT THROUGH THE ATTORNEY GENERAL TOO. VWA CONTINUES TO DENY THIS IS A PROBLEM, IT IS IN SPECIFICATIONS BUT DO NOT TELL ME WHAT IS ABNORMAL OIL USAGE. I HAD A RECALL SO WENT TO THE DEALER FOR THE SERVICE WITH MY EDITORIAL SIGN ON THE JETTA, THAT I HAD SENT TO MR. WITTER - VWA- THE DEALER HAS NOW REFUSED ANY FURTHER SERVICE OF MY VEHICLE THERE. THE PROBLEM CONTINUES, AND THEY HAVE SHUT THE DOOR WITH THE VAGUE "WITHIN SPECIFICATIONS" RHETORIC. I AM TOLD THAT MY VEHICLE TO BURN A QUART OF OIL IN 1000-3000 MILES NOT EVEN REGISTER ON THE DIP STICK, IS WITH IN THE MANUFACTURER SPECIFICATIONS. IT HAS 85,000 MILES AND HAS THE EXTENDED 120,000 MILE / 10 YEAR WARRANTY. I AM THE ORIGINAL OWNER. CONTINUED ON NEW COMPLAINT *JB

I OWN A 1999.5 VOLKSWAGEN JETTA IV GLS. THERE IS A MAJOR PROBLEM WITH THE WINDOW REGULATORS AND VOLKSWAGEN REFUSES TO RECALL THEM. THEY KNOW THERE IS A PROBLEM AS THEY HAVE ISSUED A 7-YEAR EXTENDED WARRANTY ON THE PART. I HAVE HAD TO GET THE REGULATOR REPLACED ON MY FRONT PASSENGER SIDE WINDOW TWICE, DUE TO WINDOW FALLING INTO DOOR. THIS WAS UNDER EXTENDED WARRANTY. HOWEVER MY FRONT DRIVER SIDE WINDOW (WHICH I HARDLY EVER USE) HAS FALLEN INTO THE DOOR. I AM NOW OUTSIDE OF THE EXTENDED WARRANTY PERIOD AND THE DEALERSHIP IS TRYING TO CHARGE ME $500 TO REPLACE THE REGULATOR. I SHOULD NOT HAVE TO SPEND $500 I DO NOT HAVE ON A PART THAT IS KNOWN AND WELL DOCUMENTED TO BE FAULTY. THIS DEFECTIVE PART POSES SEVERAL DANGEROUS POSSIBILITIES. FOR EXAMPLE I AM CURRENTLY DRIVING WITH PLASTIC WHERE THE WINDOW SHOULD BE TO SECURE THE CAR FROM WEATHER AND INTRUDERS. I CAN HARDLY SEE THROUGH IT; THIS IS VERY DANGEROUS, IT IS A HUGE BLIND SPOT. IF THERE IS AN ATTACKER I CAN NOT SHUT THE WINDOW. I CAN NOT SECURE THE CAR. IF THE WEATHER WAS BAD DRIVING WOULD BE DIFFICULT. SOMETIMES THE FAULTY REGULATORS MAKE THE WINDOWS STUCK CLOSED. IF THERE WAS A WRECK SOMEONE COULD GET TRAPPED INSIDE. PLEASE PUT PRESSURE ON VOLKSWAGEN TO DO A FULL RECALL ON THIS PART. EVERYONE WHO HAS A RECENT VOLKSWAGEN HAS EXPERIENCED THE WINDOW REGULATOR FAILURE. IT IS IRRESPONSIBLE AND NEGLIGENT FOR VOLKSWAGEN NOT TO RECALL THIS. *JB

TL* - THE CONTACT OWNS A 1999 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THERE WERE TWO SAFETY RECALLS 06V183000 AND 99V251000. , ONE RECALL WAS FOR THE BRAKE LAMP SWITCH ASSEMBLE AND THE OTHER WAS FOR THE B PILLAR MOUNTING CLIPS. THE CONTACT STATED THAT THE VEHICLE WAS IN A CRASH WHILE GOING 40 MPH THE PERSON THAT HIT THE CONTACT'S VEHICLE SAID THAT HE HIT HIM BECAUSE THE BRAKE LIGHTS DID NOT TURN ON, AND THEN HE FLED THE SEEN. THE CONTACT STATED THAT A POLICE REPORT WAS TAKEN, AND A COMPLAINT MADE TO THE INSURANCE COMPANY. THE CONTACT WAS NOT SURE IF HE GOT A TICKET OR NOT FOR NOT HAVING BRAKE LIGHTS. THE CONTACT STATED THAT HE WAS COMING OFF OF THE EXPRESSWAY AT 40 MPH, THE WEATHER WAS CLEAR, AND THE INCIDENT TOOK PLACE IN DAYLIGHT. THE CONTACT HAD TO PAY FOR THE REPAIRS. THE CONTACT HAD BEEN PULLED OVER BY THE POLICE BEFORE BECAUSE OF THE BRAKE LIGHTS. THE CONTACT STATED THAT HE SWITCHED THE BULBS AND THOUGHT EVERYTHING WAS ALRIGHT. THE CONTACT'S COMPLAINT WAS THAT HE RECEIVED A SAFETY RECALL MONTHS LATER ON THE BRAKE LAMP SWITCH AFTER HE PAID FOR EVERYTHING. THE CONTACT WILL BE ABLE TO GET THE POLICE REPORT AND AN INSURANCE REPORT. THE FAILURE AND CURRENT MILEAGE WERE BOTH 117392.*AK

THIS IS A FOLLOW-ON OF MY NHTSA COMPLAINT #10175337, BECAUSE TODAY, I EXPERIENCED A THIRD WATER INGESTION INTO MY SON'S 1999 VW JETTA, AND VW OF AMERICA SAID, BASICALLY, "SORRY, WE CANNOT COVER THIS WATER DAMAGE ANY MORE THAN WE COULD COVER THE SECOND WATER DAMAGE YOU HAD ON 27 NOV 06 -- UNLIKE THE WATER DAMAGE WE COVERED FOR YOU ON THE 13 OCT 05 DAMAGE!" WITH HUNDREDS OF BLOGS COMPLAINING OF WATER LEAKAGE INTO THE JETTA'S -- INCLUDING THRU 2006 MODELS AND ACKOWLEDGEMENT BY THE DEALER THAT THIS IS A COMMON OCCURRENCE! -- NOBODY WITH ANY SMARTS SHOULD CONSIDER BUYING ONE OF THESE CARS THAT THE MANUFACTURER DECLINES TO ADMIT THERE IS A DESIGN FLAW OR FROM A DEALER WHO REFUSES TO SIGN A PLEDGE THAT IF ANY FUTURE LEAK OCCURS IT WILL BE COVERED AT THEIR EXPENSE! AS AN ASIDE, NOT A SINGLE HOMEOWNER IN MY 80-HOME SUBDIVISION HAD 1-DROP OF WATER ENTRY DURING RAINS THAT ENTERED MY SON'S CAR! I RETURNED THE CAR TO THE DEALERSHIP TODAY BECAUSE OF WATER INGESTION FOR A THIRD TIME AT THE SAME POINT OF ENTRY IT DID ON THE SECOND TIME FOR AN OUT-OF-POCKET EXPENSE OF OVER $1000.00! I'M A DIE-HARD VW OWNER, HAVING OWNED ONE SINCE HIGH SCHOOL IN 1961, BUT MY WIFE HAS JUST DECRIED I OR OUR SON WILL NEVER OWN ANOTHER! A RECALL MUST BE ISSUED BY VW AT THE BEHEST OF NHTSA, PERIOD! *NM