2011 VOLKSWAGEN JETTA Complaints
View complaints related to 2011 VOLKSWAGEN JETTA. The complaints found here are submitted by actual consumers with first hand experience. There are more than 610 complaints submitted for the 2011 VOLKSWAGEN JETTA. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2011 VOLKSWAGEN JETTA- LOGANVILLE, GA
RADIO POPPED AND WENT DEAD CAUSING A AMPERAGE DRAIN ON THE BATTERY. FUSES HAVE BEEN VERIFIED AS GOOD BUT THE RADIO WILL NOT TURN BACK ON EVEN AFTER RESETS.
Source: NHTSA WEB SITE -
2011 VOLKSWAGEN JETTA- DOWNINGTOWN, PA
HEADLIGHTS WENT OFF WHILE CAR IN MOTION AND WOULD NOT GO BACK ON. THE CONSEQUENCES OF THAT HAPPENING IF AT A HIGH RATE OF SPEED IS DISTURBING TO THINK ABOUT.
Source: NHTSA WEB SITE -
2011 VOLKSWAGEN JETTA- NASHVILLE, TN
I PURCHASED THE JETTA USED FROM CARMAX IN NASHVILLE, TN IN 2014. IT BEGAN HAVING SAFETY ISSUES ON MARCH 2014. RANDOMLY, MY CAR WILL JUST STOP WHILE DRIVING DOWN THE ROAD, OR AFTER ACCELERATING FROM A STOPPED POSITION WHEN MOVING ON FROM A STOP SIGN OR STOP LIGHT. I CAN BE DRIVING ANYWHERE FROM 15 MPH TO 50 MPH, AND ALL SYSTEMS SHUT DOWN. THE BATTERY LIGHT GOES ON, THE STEERING LOCKS, AND THE BRAKES LOCK. I ALWAYS PANIC, PUT THE CAR IN NEUTRAL AND HAVE LUCKILY MANAGED TO VEER OFF TO THE SIDE OF A ROAD AND STOP, SHUT THE CAR OFF, AND TURN IT BACK ON AGAIN. EUROFIX TRIED TO MANAGE THE PROBLEM BY REPLACING THE CRANK SENSOR AND CAM SHAFT. BUT HE PROBLEM CAME BACK, MUCH WORSE. THE SECOND PROBLEM IS NOW I CANNOT UNLOCK MY DRIVERS SIDE DOOR WITH MY MAGNETIC KEY OR BY STICKING THE ACTUAL KEY IN THE LOCK. I SEE THAT ANOTHER RECALL HAS BEEN ANNOUNCED FOR THE 2011 JETTA THAT IS NOT PULLING UP VIA MY VIN NUMBER, BUT I BELIEVE IT MIGHT BE MY CAR'S ISSUE: ONLINE, ATE THAT IN MARCH 29, 2011 (PUBLISHED BY NHTSA) IN WHICH AN ISSUE WITH "AN ELECTRICAL WIRING AND FUSE LAYOUT WHERE THE CONVERTER BOX IS PROTECTED BY THE SAME FUSE USED BY THE SIGNAL HORN AND THE ANTI-THEY ALARM SYSTEM. SHOULD THAT FUSE BE BLOWN,, THE CONVERTER WILL BE DISCONNECTED FROM THE POWER SUPPLY WHICH IN TURN WILL SHUT OFF APPLICATIONS SUCH AS THE ENGINE MANAGEMENT SYSTEM, LIGHTING SYSTEM, AND WIPERS"......"SHOULD THIS HAPPEN WHILE THE VEHICLE IS BEING DRIVEN, THE ENGINE COULD STALL OR THE HEADLIGHTS OR WIPERS COULD TURN OFF UNEXPECTEDLY, POTENTIALLY LEADING TO A CRASH WITHOUT WARNING." PLEASE HELP ME!!!!!!! WHAT DO I DO. WHAT WILL REMEDY THIS SITUATION SO I DON'T GET KILLED OR KILL OTHERS. I'T GONNA HAPPEN....THEN MY FAMILY WILL FILE A LAWSUIT. I NEED GUIDANCE AND FOR THIS CAR TO BE FIXED/TRADED OUT.
Source: NHTSA WEB SITE -
2011 VOLKSWAGEN JETTA- BALLWIN, MO
TL* THE CONTACT OWNS A 2011 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE HORN FAILED ON THREE SEPARATE OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE HORN ASSEMBLY WOULD NEED TO BE REPLACED. THE MANUFACTURER STATED THAT THE VIN WAS NOT A PART OF NHTSA CAMPAIGN NUMBER: 11V196000 (ELECTRICAL SYSTEM). THE VEHICLE WAS REPAIRED THREE SEPARATE TIMES. THE FAILURE MILEAGE WAS 43,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 VOLKSWAGEN JETTA- NASHVILLE, TN
RANDOM EXTERIOR LIGHTS WERE NON-FUNCTIONAL WITH MULTIPLE DASHBOARD NOTIFICATION ERRORS. TOOK VEHICLE IN FOR SERVICE AND WAS TOLD THAT A BAD FUSE HAD SHORTED OUT AND MELTED THE FUSE BOX CAUSING THE PROBLEM. FUSE BOX MUST BE REPLACED DUE TO OVERHEATING OF BAD FUSE. REPAIR PLACE SAID THIS IS A KNOWN PROBLEM WITH VOLKSWAGEN AND CERTAIN MODELS HAD ALREADY BEEN ISSUED A RECALL.
Source: NHTSA WEB SITE -
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2011 VOLKSWAGEN JETTA- SHILLINGTON, PA
TL* THE CONTACT OWNS A 2011 VOLKSWAGEN JETTA. WHILE DRIVING AT 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT MERGED TO THE RIGHT SIDE OF THE ROAD AND RESTARTED THE VEHICLE. THE FAILURE RECURRED THREE TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE NUMBER TWO AND THREE FUEL INJECTORS WERE FAULTY AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 105,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 VOLKSWAGEN JETTA- PINOLE, CA
I WAS DRIVING TO WORK, WHICH INCLUDES CROSSING A TOLL BRIDGE DAILY. I WAS ON THE BRIDGE, WHICH IS ONLY A 2 LANE BRIDGE, WHEN ALL OF A SUDDEN MY DIESEL ENGINE FAILURE LIGHT BEGAN TO FLASH. I LOST ACCELERATION AND WAS ABLE TO PULL OFF TO THE SHOULDER SAFELY AND TURN OFF THE CAR. I SAT THERE FOR A FEW MINUTES CONTEMPLATING IF I SHOULD CALL AAA TO GET A TOW TO THE DEALER. SEEING AS I WAS ONLY ABOUT 5 MILES FROM THE VW DEALER, I DECIDED TO SEE IF MY CAR WILL MAKE IT THERE. IT STARTED BACK UP NO PROBLEM AND I WAS ABLE TO ACCELERATE BACK INTO TRAFFIC AND MAKE IT TO THE DEALER WITH NO FURTHER ISSUES. I EXPLAINED THE PROBLEM TO THE SERVICE REP. AND THEY CHECKED IN MY CAR AND I WAITED FOR THEM TO CALL ME WITH THE ISSUE. LATER IN THE DAY, I RECEIVED THE CALL FROM THE SERVICE REP., AND HE INFORMED ME THAT THE HIGH PRESSURE FUEL PUMP FAILED, AND THEY WILL HAVE TO REBUILD THE FUEL SYSTEM, AS THERE WERE METAL PARTICLES FOUND IN THE GAS AND GAS LINES. HE SAID THIS SOMETIMES HAPPENS WHEN A CUSTOMER MAY USE BIODIESEL FUEL OR A LOWER GRADE OF DIESEL. HE ALSO SAID THAT THEY WOULD HAVE TO SEND THE GAS SAMPLES OFF TO VW LAB TO REVIEW IN ORDER FOR THE REPAIRS TO BE APPROVED SINCE I HAVE THE EXTENDED WARRANTY. I AM SHOCKED THAT THIS OCCURED, SEEING AS MY CAR IS ONLY 4 YEARS OLD AND LESS THAN 50K MILES ON IT. THANKFULLY, THERE WAS NOT AN ACCIDENT AND NO ONE WAS HURT.
Source: NHTSA WEB SITE -
2011 VOLKSWAGEN JETTA- LOUISVILLE, KY
MY CAR STARTED SHAKING VIOLENTLY AS I WAS DRIVING. MY CHECK ENGINE LIGHT CAME ON ALONG WITH MY EPC LIGHT. THE CAR FELT LIKE IT WAS GOING TO BREAKDOWN ON THE INTERSTATE. I PULLED OVER AND TURNED THE CAR OFF THEN TURNED IT BACK ON AND IT WAS FINE. I DROVE A LITTLE WAYS DOWN THE ROAD AND THE SAME THING HAPPENED, SO I TOOK IT TO A DEALERSHIP AND THEY STATED L HAD A BAD IGNITION COIL WITH THE CODES 351,300,301,304,130. THEY REPLACED THE PART AND ALMOST EXACTLY A YEAR LATER 7/6/2015 I'M HAVING THE EXACT SAME PROBLEM.
Source: NHTSA WEB SITE -
2011 VOLKSWAGEN JETTA- OCEANSIDE, CA
WHILE DRIVING, RADIO/CD/HANDS FREE TELEPHONE DIED. SCREEN FLICKERED AND THEN WENT BLANK, NO POWER TO ALL THESE FUNCTIONS. VW REPAIR SAID THIS MODEL OF RADIO INSTALLED ON THIS YEAR VEHICLE WAS A COMMON PROBLEM, AND THAT THE RADIO UNIT IS DEAD AND WILL NEED TO BE REPLACED ($668 PLUS TAX FOR A REPLACEMENT BY DEALER). PLUS AN INSTALL FEE. AN UNGODLY PRICE FOR A REPLACEMENT RADIO THAT IS ONLY 4 YEARS OLD. THERE ARE NUMEROUS COMPLAINTS AND THREADS OUT WHICH WARRANT A RECALL. I USE THE HANDS FREE CONSTANTLY FOR WORK AND NOT BEING ABLE TO WILL MAKE ME HAVE TO USE THE PHONE IN AN UNSAFE MANNER. SAFETY IS PARAMOUNT. UPDATE 9/15/15*CW
Source: NHTSA WEB SITE -
2011 VOLKSWAGEN JETTA- ESSEX, CT
IN THE PROCESS OF DRIVING THE VEHICLE THE ENGINE ALONG WITH ALL SYSTEMS IN THE VEHICLE SHUT DOWN WITH NO WARNING. THERE WAS NO ELECTRICAL POWER WHATSOEVER IN THE CAR AND THERE WAS NO INDICATION THAT ANYTHING IN THE VEHICLE WAS WORKING. IT SHOULD BE NOTED THAT A NEW BATTERY WAS INSTALLED IN THE VEHICLE APPROXIMATELY 2-3 WEEKS PRIOR TO THIS INCIDENT. THE CAR HAD SHUT DOWN ON TWO PREVIOUS OCCASIONS, BUT WAS PARKED AT THE TIME. IN EACH INSTANCE ELECTRICAL POWER WAS RESTORED IN APPROXIMATELY 40 MINUTES WITH NO ACTION TAKEN. THE CAR WAS GIVEN TO THE VW DEALER WHERE VW SPECIALISTS EXAMINED THE VEHICLE. THE PROBLEM COULD NOT BE DUPLICATED. AFTER 3 DAYS THEY WERE 90% POSITIVE THAT A MODULE IN THE STEERING COLUMN HAD FAILED. VW OF AMERICA DID NOT FEEL THAT THE FAILURE WAS A MANUFACTURES DEFECT NOR THE FACT THAT THE CAR SHUTS DOWN COMPLETELY WHILE BEING DRIVEN CONSTITUTED A SERIOUS SAFETY PROBLEM.
Source: NHTSA WEB SITE