2019 VOLKSWAGEN JETTA Complaints

GRINDING / SCRAPING NOISE SHIFTING FROM AROUND 3RD TO 4TH GEAR WHEN TRAVELING AT LOW SPEEDS.

I PURCHASED THE 2019 VOLKSWAGEN JETTA IN DECEMBER OF 2018. THE VEHICLE CURRENTLY HAS ROUGHLY 50K MILES. WHEN THE INCIDENT OCCURRED IT HAD 38K MILES WHEN I FIRST NOTICED A WEIRD SMELL COMING FROM MY AIR VENTS. I WAS CURRENTLY DRIVING ON THE HIGHWAY WHEN I NOTICED THAT SMELL, PULLED OVER AND OPENED THE HOOD TOO THE VEHICLE AND NOTICED THAT THE BATTERY HAD EXPLODED!! I RIGHT AWAY CONTACTED VOLKSWAGEN CUSTOMER CARE AND NOTIFIED THEM OF THE INCIDENT THAT HAD JUST OCCURRED TO ME. THEY MENTIONED I HAD BUMPER TOO BUMPER WARRANTY, SO I TOOK IN THE CAR TOO THE DEALERSHIP AND HAD TO PAY OUT OF POCKET BECAUSE THEY MENTIONED THAT THE BATTERY WAS NO LONGER COVERED. THE NEW BATTERY THAT WAS REPLACED ISN'T THE ORIGINAL ONE THAT CAME WITH THE CAR WHEN PURCHASED. I ALSO MENTIONED TOO THE SERVICE TECH THAT AIR BAG , ABS, BRAKE BOOSTER, CPU APPEARED ON MY SPEEDOMETER. THE DEALERSHIP HAD THE VEHICLE FOR ABOUT 2WEEKS AND ALSO NOTICED THAT THE ACID FROM THE BATTERY HAD MELTED DOWN THE WIRING HARNESS, AC LINES, AND SUSPENSION COMPONENTS. I'M CURRENTLY STILL DEALING WITH CUSTOMER CAR BECAUSE NOTHING WAS DONE FROM THEIR END, EVERYDAY THE CAR HAS A NEW ISSUE, I CALL AND ALL THEY SAY IS TOO TAKE IT BACK AND THEY'LL TAKE A LOOK AT IT. I PURCHASED THIS NEW VEHICLE SO I WOULDN'T BE DEALING WITH ANY OF THESE PROBLEMS BUT IT TURNED OUT TO BE WORST!! I NO LONGER WANT TOO DEAL WITH THE DEALERSHIP BECAUSE I GET NOTHING OUT OF IT, I WOULD APPRECIATE IT IF ANYTHING OF THIS COULD HELP ME OUT IN ANY WAY POSSIBLE!

TL* THE CONTACT OWNS A 2019 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THERE'S AN EXPOSED METAL PIPE ABOVE THE ACCELERATOR PEDAL THAT CAUSED THE CONTACT TO BURN HIS FEET MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO VILLAGE VOLKSWAGEN OF CHATTANOOGA, 6001 INTERNATIONAL DR, CHATTANOOGA, TN 37421, AND INFORMED THE CONTACT THAT'S THE WAY THE VEHICLE WAS DESIGNED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS DESIGNED THAT WAY AND PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS APPROXIMATELY 25,000.

SINCE I BOUGHT THE CAR IN MARCH OF 2020, THERE HAS BEEN A SCRAPING NOISE AS IF METALS WERE GRINDING FROM THE TRANSMISSION. IT HAPPENS WITH SLOW ACCELERATION BETWEEN 20MPH AND 35MPH. POSSIBLE SOMEWHERE BETWEEN 3RD AND 5TH GEAR. THIS NOISE HAS BEEN HAPPENING SINCE I HAVE BOUGHT THE CAR NEW FROM THE DEALER. IT WAS NEW WITH 9,000 MILES AS IT WAS BEING USED AS A LOANER CAR (WAITING TO BE SOLD.)

2 SECOND DELAY FOR TRANSMISSION TO DOWNSHIFT WHEN PASSING CARS. DANGEROUS WHEN PASSING CARS ON 2 LANE HIGHWAY DUE TO LACK OF POWER. .

RECENTLY PURCHASED A 2019 VW JETTA AND HAVING THE SAME ISSUES THAT MANY OF THE OTHER OWNERS ARE EXPERIENCING. UNDER LOW ACCELERATION IT STALLS AND MAKES A GRINDING, WHIRRING SOUND BELOW 20-30 MPH. IT MAKES ME TIMID TO DRIVE IT BECAUSE IT HAS ALMOST CAUSED PEOPLE TO REAR END ME DUE TO THE STALL. IT FALLS ON ITS FACE WHEN YOU NEED IT TO MOVE. I'M CONCERNED AS THE NOISE HAS GOTTEN LOUDER THE LAST FEW MONTHS. I HAVE NOT TAKEN IT TO THE DEALERSHIP YET, BUT NOW UPON READING ALL OF THE CONCERNS, IT SEEMS TO BE A WASTE OF TIME TO TAKE IT TO THE DEALER.

USB CONNECTION IS REALLY LOOSE AND MY CORD ALWAYS FALLS OUT OR LOOSES CONNECTION

REAR PASSENGER SEAT BELT CAME UNBUCKLED WHILE DRIVING DOWN THE ROAD AFTER HITTING THE BREAKS TO STOP UNEXPECTEDLY. MY DAUGHTER WENT FLYING INTO THE BACK OF THE FRONT PASSENGER SEAT, NOW THE BUCKLE WILL NOT KEEP A LATCH.

HELLO ON AUG 21, 2020 WE PURCHASED A USED JETTA FROM NAPLETON VOLKSWAGEN OF SANFORD. AT THE TIME WE ASKED IF THERE WERE ANY OPEN RECALLS ON THE VEHICLE AND THE SALESPERSON RESPONDED NO. WE DID A VIN SEARCH ON THE VEHICLE AT YOUR WEB SITE AND WE SEE NO OPEN RECALLS. WE CALLED VOLKSWAGEN CORPORATE AND THEY CONFIRMED THAT THERE ARE NO OPEN RECALLS. THE SALES MANAGER FROM THE DEALERSHIP HAS BEEN CALLING ALMOST DAILY, STATING THAT WE NEED TO HAVE THE VEHICLE BROUGHT IN FOR SERVICE AS IT IS UNDER RECALL AND VOIKSWAGEN FINANCIAL WILL NOT PROCEED WITH THE FINANCING UNTIL THE RECALL IS FIXED. I DON'T UNDERTAND WHY THEY ARE SAYING THAT THERE IS AN UNSATISFIED RECALL MEASURE ON THE VEHICLE WHEN I CAN'T FIND SUCH RECALL. WHEN I ASKED THE SALES MANAGER FOR THE RECALL NOTICE HE REFUSES TO PROVIDE IT. I'M VERY CONCERNED THAT THAT DEALER HAD THE VEHICLE IN THEIR POSSESION, RECEIVED RECALL NOTICES, MARKED THEM AS COMPLETE AND NEVER ACTUALLY REPAIRED THAT VEHICLE. HOW I CAN I BE SURE THAT ALL RECALLS HAVE NOT BEEN REPAIRED. WHEN I AS FOR THE SERVICE HISTORY OF THE VEHICLE THE SALES MANAGER SAYS HE WILL PROVIDE BUT HAS NOT.

GRINDING SOUND IN TRANSMISSION BETWEEN 35-45 MPH. WHEN THIS SOUND IS HEARD THE VEHICLE LOOSES POWER AND IS VERY RELUCTANT TO DOWNSHIFT. IT CAN BE HEARD IN ANY DRIVING MODE BUT IS WORSE IN "NORMAL" AND ALMOST NOT DRIVABLE IN "ECO". VW REFUSES TO ACKNOWLEDGE ISSUE AND SAYS IT IS NORMAL, BUT IS IS ANYTHING BUT NORMAL FOR A CAR TO BEHAVE THIS WAY.