2013 VOLKSWAGEN JETTA Complaints

KEY GETS STUCK IN IGNITION WHEN TURNING OFF THE ENGINE. NO WAY TO TURN KEY, TO SHUT OFF ENGINE. VEHICLE STATIONARY RUNNING IN PARK.

TAKATA RECALL VW JETA WAS IN AN ACCIDENT DUE TO FREEZING RAIN IN JANUARY 2017 (KNOXVILLE, TN). VW SLID INTO ANOTHER CAR CAUSING IN EXCESS OF $5,000 DAMAGE; HOWEVER, THE AIRBAGS FAILED TO ACTIVATE. COMPLETE FAILURE IN AIR CONDITIONING SYSTEM/COMPRESSOR ELECTRICAL SYSTEM LOCKS/UNLOCKS DOORS WHILE DRIVING. ELECTRICAL SYSTEM ROLLS DOWN WINDOWS FOR NO REASON. THIS BEGUN 70K MILES

IDLED IN LEFT LANE, WAITING FOR GREEN LIGHT TO MAKE LEFT. WHEN LIGHT TURNED GREEN, ATTEMPTED TO MOVE FORWARD. THE CAR TO LURCHED VIOLENTLY AND STALLED IN THE LANE OF TRAFFIC. THE CAR LURCHED SO STRONGLY THAT WHEN IT RECOVERED, MY REAR BUMPER HIT THE FRONT LICENSE PLATE OF THE CAR BEHIND ME BENDING THEIR LICENSE PLATE. ALL THE WARNING LIGHTS ON DASH LIT UP LIKE THE VEGAS STRIP. DESPITE ALL EFFORTS, COULD NOT GET CAR TO RESTART. THEN CAR WENT DASH WENT DARK. STILL COULD NOT GET CAR TO RESTART. TRIED TO GET CAR TO RESTART FOR ABOUT 10 MINUTES. CAR FINALLY RESTARTED AND I WAS ABLE TO COMPLETE LEFT TURN AND PARK VEHICLE IN PARKING LOT AT MY PLACE OF EMPLOYMENT. THERE I EXCHANGED INFORMATION WITH THE OTHER DRIVER REGARDING DAMAGE TO OTHER VEHICLE. WENT TO WORK ALL DAY, AND WAS ABLE TO START THE CAR WITH NO ISSUES AT THE END OF THE WORK DAY. DROVE CAR STRAIGHT TO VW. AFTER 4 DAYS AT VW, VW CONCLUDES THAT THE DUAL CLUTCH MODERATOR NEEDS TO BE REPLACED FOR A COST OF $6000. MANY 2013 JETTA HYBRIDS HAVE BEEN RECALLED FOR TRANSMISSION CONCERNS INCLUDING ISSUES WHERE THE CAR IS UNABLE TO HANDLE THE TRANSITION BETWEEN GAS AND ELECTRIC HOWEVER THIS VIN IS NOT INCLUDED. CAR IS NOT SAFE. DRIVER DOES NOT RETAIN CONTROL OF VEHICLE'S MOVEMENTS. CAR'S MOVEMENTS ARE UNPREDICTABLE.

THE KEY IS STUCK IN THE IGNITION CYLINDER WITH THE CAR ON AND CANNOT BE TURNED TO THE OFF POSITION.

THE DOOR LOCKS WILL NOT LOCK PROPERLY, ALL THEY DO IS CLICK TRYING TO LOCK AS I DRIVE - FROM TIME TO TIME, IF THEY DO LOCK - I CAN'T UNLOCK THE DRIVER SIDE DOOR FROM INSIDE THE CAR, AND HAVE TO CRAWL OUT THE PASSENGER SIDE. THIS IS A MAJOR SAFETY CONCERN IN THE EVENT I NEED TO EXIT THE CAR IN AN EMERGENCY. I HAD THE SAME ISSUE ON A 2009 JETTA - AND I IF YOU LOOK ON THE INTERNET - THERE ARE MANY OTHERS WITH THE SAME ISSUE. I FEEL IT'S A DESIGN FLAW FROM VW - AND IT'S QUITE OBVIOUS IT'S BEEN GOING ON FOR QUITE SOME TIME NOW - AND I'M SURE VW KNOWS ABOUT IT, BUT HAS FAILED TO FIX THE ISSUE. I FEEL THE ONLY WAY VW WILL FIX THE ISSUE IS IF THE NTSB FORCES THEM TO DO A RECALL - PLEASE HELP US ? ALSO, I'M NOT ABLE TO LOCK THE DOORS MANUALLY EITHER INSIDE OR OUTSIDE THE CAR. THANK YOU, *TR

PARKED VEHICLE IN A PARKING SPOT AT APARTMENT COMPLEX. WAITING FOR FRIEND. WHILE ENGINE IS RUNNING, HYBRID SYSTEM FAILURE ERROR OCCURS. VEHICLE BEGAN ROLLING BACK WHEN PLACED IN ANY GEAR OUTSIDE OF PARK. ENGINE WAS RUNNING, BUT TRANSMISSION WOULD NOT ENGAGE. VW CUSTOMER CARE CASE 181143163.

TOOK CAR IN FOR RECALL AT VOLKSWAGEN DEALERSHIP. THEY "FORGOT" TO DO RECALL ON AIRBAG. NEXT TIME THEY PERFORMED RECALL BUT STEERING WHEEL IS CLICKING, HORN DOES NOT WORK, NONE OF THE STEERING WHEEL BUTTONS FUNCTION AND AIRBAG LIGHT REMAINS ON. TOOK CAR FOR AN EXPENSIVE ENGINE REPAIR AND I TOLD THEM THE RECALL WAS NOT COMPLETED AS THE RECALL SHOULD HAVE BEEN AND THEY TOLD ME THE OTHER VOLKSWAGEN MARKED IT AS COMPLETE AND IT WOULD COST ME $2000 BECAUSE AIRBAG HAS BEEN RIPPED OUT AND DISCONNECTED. SO I HAVE NO HORN, NO STEERING WHEEL FUNCTION KEYS, A STEERING WHEEL THAT CLICKS WHEN A HARD TURN IS MADE AND A RIPPED, DISCONNECTED NON-FUNCTIONING AIRBAG.

AS I AM DRIVING THE CAR ON HIGHWAY OR STREET THE CAR JUST STALLS AND TURNS OFF. NROUGHT IT TO DEALER AND WAS TOLD OUT OF WARRANTY AND WOULD HAVE TO PAY $9500 TO REPAIR HYBRID BATTERY SYSTEM AND NEW TRANSMISSION. THE USUAL THAT THE VIN NUMBER IS NOT INCLUDED IN RECALL WHICH IS JUST NOT RIGHT. AND OF COURSE MILEAGE OVER 70000. WAITING FOR A RECALL SO THIS DANGEROUS PROBLEM IS FIXED

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN JETTA. WHILE DRIVING 35 MPH, THE VEHICLE STALLED WITHOUT WARNING AND VARIOUS WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS ABLE TO RESTART, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO BAY RIDGE VOLKSWAGEN (4TH AVE, BROOKLYN, NY 11209), BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 67,000.

IGNITION KEY BECOMES STUCK IN THE ON POSITION. CAR IS RUNNING AND CAN NOT BE SHUT OFF.