2003 VOLKSWAGEN JETTA Complaints

PASSENGER SIDE SEAT HEATER MALFUNCTIONED. SEAT HEATER TURNED ON TO LEVEL 3. PASSENGER AND DRIVER NOTICED SMELL OF SOMETHING BURNING, THEN PASSENGER FELT PAIN UNDER LEFT THIGH. TURNED SEAT HEATER OFF. WHEN STOPPED, EXAMINED SEAT TO DISCOVER BROWN HOLE IN SEAT WHERE HEATER HAD BURNED THROUGH. NO REPAIRS HAVE BEEN MADE YET. *NM

COMPLAINT RECEIVED VIA E-MAIL. MY BROTHER WAS DRIVING MY 2003 VOLKSWAGEN JETTA ON ROUTE 17 IN NEW JERSEY AND PASSED OVER RAILROAD TRACK AT A SPEED BETWEEN 20-30 MPH (ON 50 MPH HIGHWAY). AFTER CLEARING THE TRACKS THE DRIVERS SIDE CURTAIN AIRBAG AND SIDE AIRBAG DEPLOYED. LUCKILY, NO ONE WAS HURT... IMMEDIATELY HE CAME TO MY JOB (I WORK AT A CAR DEALERSHIP) FOR ONE OF THE TECHNICIANS ,FOR ME TO LOOK AT.VEHICLE. WE COULD NOT FIND ANY DAMAGE OR ANY SIGNS OF A COLLISION. SO, I TOOK MY CAR TO VOLKSWAGEN SO THIS COULD BE FIXED. THEN, I WAS INFORMED BECAUSE DRIVING OVER THE RAILROAD TRACKS TRIGGERED MY CRASH SENSOR CAUSING IT TO REGISTER A CRASH OR COLLISION, THIS WAS NOT COVERED. THE DEALERSHIP THEN INFORMED ME TO CALL MY INSURANCE COMPANY AND FILE A CLAIM. NOW I WOULD LIKE YOUR ADVICE IS THIS SUPPOSE TO HAPPEN, AND SINCE IT HAPPENED TO ME, SHOULD IT HAPPEN TO EVERYONE IF THE WARRANTY DOESN'T COVER IT. WOULDN'T A FAULTY SENSOR RATHER THEN A BUSY ROAD TRAVELED BY THOUSANDS A DAY CAUSE THIS.*AK

THE AUTOMATIC WINDOWS WERE DEFECTIVE. THE DRIVER SIDE WINDOW WAS REPAIRED TWICE FOR FALLING OUT, AND ONCE FOR GOING INSIDE THE DOOR. THE PASSENGER'S SIDE WINDOW FELL OUT TWICE.*AK.......*AK

DRIVING ALONG, CLUTCH STARTED TO SLIP AT ABOUT 25,000 MILES, WHEN TAKEN TO DEALER THEY SAID THE PRESSURE PLATE IS COMPLETELY WORN AND ITS MY FAULT, AFTER MUCH RESEARCH THIS IS QUITE COMMON. I HAVE GOTTEN NOWHERE WITH CUSTOMER SERVICE OR ANY NUMBER OF MANAGERS.*AK

CONSUMER NOTICED THAT DRIVER'S SIDE SEAT HEATER BECAME EXTREMELY HOT, BURNING THE PLASTIC OF THE SEAT. VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE SEAT NEEDED TO BE REPLACED. *AK

THIS CAR IS EQUIPPED WITH ELECTRIC SEAT HEATERS. AFTER DRIVING THIS VEHICLE FOR APPROXIMATELY 25 MILES, THE DRIVER SEAT HEATER BURNT THROUGH THE SEAT, BURNING MY BUTT. THE SEAT QUIT BURNING AFTER TURNING THE HEATER OFF. I HAVE SPOKE TO TWO VW DEALERS AND VW DIRECTLY AND IT SOUNDS LIKE THIS IS NOT AN ISOLATED INCIDENT BY ANY MEANS.*AK

(1) DRIVING ON IH-35, SEAT STARTED BURNING AND SMOKE FILLED THE CAR, SEAT HEATER HAD BURNED THROUGH THE SEAT. *AK

THE CONSUMER STATED THE SEAT WARMER CAUSED THE SEAT TO CATCH ON FIRE WHEN THE VEHICLE WAS BEING WARMED UP. *JB

THE HEATER ON DRIVER SEAT OVERHEATED AND BURNED A HOLE THROUGH DRIVER'S SEAT, AND IT ALSO CAUGHT ON FIRE. CONSUMER WAS ABLE TO EXTINGUISH THE FIRE WITH HIS HAND. DEALER AND MANUFACTURER WERE NOT NOTIFIED. *AK

WHILE DRIVING CONSUMER TURNED ON THE SEAT HEATER AND SEAT BURNED THROUGH COMPLETELY; BURNING CONSUMERS BUTTOCKS AND HAND. CONTACTED THE DEALER. *AK