2013 VOLKSWAGEN JETTA Complaints

View complaints related to 2013 VOLKSWAGEN JETTA. The complaints found here are submitted by actual consumers with first hand experience. There are more than 580 complaints submitted for the 2013 VOLKSWAGEN JETTA. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2013 VOLKSWAGEN JETTA
    - GREAT FALLS, MT

    TL* THE CONTACT OWNS A 2013 VOLKSWAGEN JETTA. WHILE DRIVING 30 MPH, THE HORN FAILED TO OPERATE WHEN DEPRESSED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE HORN MODULE HAD FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 79,137.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2013 VOLKSWAGEN JETTA
    - LYNNFIELD, MA

    CAR KEEPS LOCKING AND UNLOCKING AT 10MPH. HAD MY RIGHT REAR LATCH REPLACED, NOW MY LEFT REAR IS DOING THE SAME THING

    Source: NHTSA WEB SITE
  • 2013 VOLKSWAGEN JETTA
    - BALTIMORE, MD

    "TAKATA RECALL" I HAVE REPLACE MY HEADLIGHTS 5X WITHIN THE LAST 4 YEARS. WHEN REPLACE ONLY WORKS FOR ABOUT 6-9 MONTHS THEN I HAVE TO REPLACE IT AGAIN. ONE TIME I WAITED FOR 1YR TO REPLACE THE HEAD LIGHT AND MAGICALLY IT CAME BACK ON. I WAS LIKE WOW, REALLY. NOW MY DOORS AND HORN IS GONE OUT. MY HORN ONLY WORKS WHEN IT WANTS TO. MY DOORS LOCK BUT IT TAKES A WHILE FOR IT TO FIGURE IT OUT. YOU HAVE TO HIT THE BOTTOM LIKE 3X BEFORE IT WORKS.

    Source: NHTSA WEB SITE
  • 2013 VOLKSWAGEN JETTA
    - SYRACUSE, NY

    IGNITION CYLINDER. KEY GETS STUCK IN THE IGNITION AND IS VERY DIFFICULT TO REMOVE AFTER SHUTTING THE CAR OFF. HAPPENS ALL THE TIME. SOMETIMES WHEN TURNING IT ON, ITS ALSO DIFFICULT TO TURN THE KEY. RECEIVED A LETTER IN THE MAIL TALKING ABOUT A REIMBURSEMENT IF REPLACED OUT OF POCKET, HOWEVER VERY SURPRISED THAT THIS HAS NOT BEEN OFFICIALLY RECALLED YET.

    Source: NHTSA WEB SITE
  • 2013 VOLKSWAGEN JETTA
    - LAUREL, MD

    EPC LIGHT COMES ON AND OFF. VEHICLE LOSES ALL THROTTLE, NO POWER. ENGINE IS ON BUT ELECTRICAL AND GAS PEDAL NO AFFECT. SHUTS DOWN. DRIVE 10-20MINS SHUTS DOWN. HAZARD

    Source: NHTSA WEB SITE
  • 2013 VOLKSWAGEN JETTA
    - SAN ANTONIO, TX

    KEY GETS STUCK IN IGNITION AND I CANNOT TURN OFF THE ENGINE. ALSO WHEN TRYING TO START THE VEHICLE, THE KEY GETS STUCK AND WILL NOT TURN. HAPPENS WHEN VEHICLE IS STATIONARY AND PARKED - WHETHER TRYING TO START OR TURN OFF THE ENGINE.

    Source: NHTSA WEB SITE
  • 2013 VOLKSWAGEN JETTA
    - SABATTUS, ME

    THE TENSIONER IN MY VEHICLE FAILED CAUSING THE TIMING CHAIN TO JUMP TEETH WHICH SENT THE PISTONS CRASHING INTO THE VALVES AND CAUSED CATASTROPHIC ENGINE DAMAGE RESULTING IN ME NEEDING AN ENTIRE NEW ENGINE ACCORDING TO THE ROW FORD AUBURN MAINE DEALERSHIP AND VW OF AMERICA. THERE IS A CLASS ACTION LAWSUIT GOING ON RIGHT NOW INVOLVING THIS DEFECTIVE TENSIONER. ALSO MY VEHICLE IS ONLY 1230 MILES OVER THE 60,000 MILE POWERTRAIN WARRANTY WHICH WOULD REPLACE THE ENGINE AND FALL HOWEVER I'M NOT RECEIVING ANY HELP WITH THIS AND I FEEL THAT THE DEALERSHIP AND VW SHOULD TAKE CARE OF THIS INFO SINCE THEY'VE KNOWN OF THIS PROBLEM FOR YEARS BUT NEVER ISSUED A RECALL .

    Source: NHTSA WEB SITE
  • 2013 VOLKSWAGEN JETTA
    - ELLICOTT CITY, MD

    LESS THAN 30000 MILES REPLACED TRANSMISSION, AIRBAG LIGHT STAY ON ,NO HORN,NO STEERING WHEEL CONTROLS.SAME THING RECALLED FOR JETTA, BUT NOT JETTA HYBIRDS..

    Source: NHTSA WEB SITE
  • 2013 VOLKSWAGEN JETTA HYBRID
    - BOERNE, TX

    THE VEHICLE WAS STOPPED ON A CITY STREET AND WOULD NOT MOVE WHEN THE GAS PEDAL WAS STEPPED ON. THERE WAS NO FAILURE LIGHTS OR INDICATION THAT SOMETHING WAS WRONG. THE VEHICLE WAS PLACED IN PARK AND THEN BACK INTO DRIVE WITH NO CHANGE. WE TURNED THE VEHICLE OFF AND RESTARTED THE CAR. THE TRANSMISSION DID ENGAGE AND WE WERE ABLE TO GET HOME BUT THERE WAS A LOT OF JERKING. ONCE THE CAR WAS HOME THE CHECK ENGINE LIGHT CAME ON AND WE WERE NO LONGER ABLE TO START IT. THE CAR WAS TOWED TO THE VW DEALER AND WE WERE TOLD THE TRANSMISSION NEEDED TO BE REPLACED EVEN THOUGH IT ONLY HAS 86,000 MILES. VW HAS SAID ITS OUT OF WARRANTY AND WILL NOT BE PAID FOR. THE FAILURE, AS DESCRIBED BY THE MECHANIC COULD BE DO TO THE CORROSIVE TRANSMISSION FLUID THAT OTHER CARS WERE RECALLED FOR. NOT SURE WHY OUR VIN WAS NOT INCLUDED IN THE RECALL.

    Source: NHTSA WEB SITE
  • 2013 VOLKSWAGEN JETTA HYBRID
    - VANCOUVER, WA

    WHILE DRIVING THE VEHICLE AT VARYING SPEEDS THE TRANSMISSION WILL JUST STOP ENGAGING CAUSING ME TO HAVE TO COME TO A STOP, PUT THE VEHICLE INTO PARK AND RESTART THE IGNITION. I HAVE TAKEN THE VEHICLE TO 2 DIFFERENT VW DEALERSHIPS AND HAVE BEEN TOLD THAT THE GEARBOX HAS GONE BAD AND MY WHOLE TRANSMISSION NEEDS TO BE REPLACED WHICH WOULD COST ROUGHLY $6100. THIS ALL HAPPENED JUST OUTSIDE THE 70K MILE WARRANTY. I HAVE ATTEMPTED TO CONTACT VW NUMEROUS TIMES BUT HAVE ENCOUNTERED 2+ HOUR WAITING TIMES JUST TO TALK TO SOMEONE. ONLINE RESEARCH HAS SHOW THAT THIS HAPPENS TO ALMOST ALL OF THE 2013 JETTA HYBRIDS BUT NO ADDITIONAL RECALL HAS BEEN MADE TO FIX THIS ISSUE.

    Source: NHTSA WEB SITE