2002 VOLKSWAGEN JETTA Complaints

1. WHILE DRIVING HOME FROM WORK LATE ON MARCH 2, 2005, I TURNED MY DRIVERS SIDE SEAT HEATER ON. I SMELLED SOMETHING BURNING. THE SEAT HEATER BURNED A HOLE COMPLETELY THROUGH MY SEAT, BURNING A CIGGERETTE-BURN SIZE HOLE THROUGH MY PANTS AND SCALDING MY BUTTOCK. 2. I WAS DRIVING ABOUT 55 MPH AT THE TIME, AND AM LUCKY THAT THE FIRE IN MY SEAT DID NOT CAUSE ME TO CRASH, AND INJURE MYSELF OR SOMEONE ELSE. 3. I HAVE WAITED TO GET IT REPAIRED BY VW IN CASE THE INVESTIGATORS / LAWYERS NEED TO SEE THE DAMAGE.*AK

REPEAT IGNITION COIL AND INGITION COIL WIRING HARNESS FAILURE. THE COILS FAIL TO SPARK RESULTING IN REDUCED ENGINE POWER AND THE WIRING HARNESS SHEATHING KEEPS CRACKING APART, RESULTING IN GROUND OUT ON THE ENGINE.*AK *NM

THE FRONT PASSENGER SIDE SEAT HEATER BURNED A HOLE IN THE SEAT. . THE DRIVER'S SIDE HEATED SEAT CAUGHT ON FIRE WHILE DRIVING. *AK *JB *NM

WHILE DRIVING ON AN INTERSTATE HIGHWAY WITH MY GIRLFRIEND IN THE PASS SEAT, THE DRIVER'S SIDE CURTAIN AIRBAGS DEPLOYED FOR NO REASON. THERE WAS NO IMPACT OR POTHOLE HIT. I WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE AND GET OFF TO THE SHOULDER. I RECEIVED BURNS AND DEEP BRUISES ON MY UPPER LEFT ARM AND LEFT SIDE RIBCAGE. CAR WAS DRIVEABLE FROM THERE, HOWEVER THE PRE-TENSIONERS FOR THE SEAT BELT ALSO FIRED AND COULD NOT USE THE SEAT BELT. UPON TALKING WITH A LOCAL VW DEALER, THEY ADVISED THAT THIS WOULD BE AN INSURANCE CLAIM, AS THE AIRBAG WOULD NOT JUST GO OFF, AND THEY MENTIONED THAT THERE HAVE BEEN NO INSTANCES OF RANDOM DEPLOYMENT...ALL HAVE BEEN DUE TO SOMETHING CAUSING THE DEPLOYMENT.?. I COULD HAVE EASILY LOST CONTROL OF THE CAR, AND THINGS COULD HAVE BEEN MUCH WORSE. STILL DEALING WITH THE MEDICAL. *JB

THE VEHICLE IS A USED 2002 VOLKSWAGEN JETTA 1.8T, STANDARD TRANSMISSION, 1) THE VEHICLE WAS PURCHASED USED IN 08/2004 AND WAS DRIVEN NORMALLY FOR TRANSPORTATION OF MY FAMILY. THE CHECK ENGINE LIGHT CAME ON SEVERAL WEEKS AFTER PURCHASE.*AK 2) THE CAR BEGAN STALLING FREQUENTLY AT ALL POINTS OF OPERATION. THE ENGINE WOULD SIMPLY STALL AT SUCH POINTS AS COMEING TO A STOP, ACCELERATING, SLOWING FOR TURN, OR REGULAR DRIVING ON FREEWAY AND SURFACE STREETS. 3) WE HAVE TAKEN IT TO THE SAME DEALERSHIP OF PURCHASE FOUR TIMES OVER FIVE MONTHS FOR THIS SAME PROBLEM THAT IS COVERED BY THE ORIGINAL FACTORY WARRANTY. PARTS REPLACED (FROM EARLIEST TO MOST RECENT VISITS): 1) MASS AIR-FLOW SENSOR, TRANSMISSION RESET; 2) PIPE FROM PCV TO 3-WAY HOSE BY VALVE COVER, 1/2 MOON SEAL BELOW CHAIN ADJUSTER, CAM SEALS, BREATHER VALVE; 3) TURBO RECIRC VALVE; 4) MASS AIR-FLOW METER.

THE OIL CRANK CASE DEVELOPED A CRACK, CAUSING OIL TO LEAK ONTO THE GROUND. THE CAUSE HAS YET TO BE DETERMINED.*AK

I OWN A 2002 VOLKSWAGEN JETTA GLS TDI. THIS CAR HAS A SURGING PROBLEM DURING NORMAL OR CRUISE CONTROL, OCCURRING BETWEEN 40 AND 50 MPH. THE CAR HAS BEEN RETURNED TO THE DEALERSHIP MANY TIMES WITHOUT BEING REPAIRED, DATING BACK TO OCT. 2003. LAST YEAR IT SPENT 31 DAYS AT THE DEALER, MAY 10, 2004 THROUGH JUNE 10, 2004, RETURNED TO ME WORKING BETTER. WITHIN TWO DAYS THE PROBLEM WAS NOW WORSE. I AM AFRAID THAT THIS CAR MAY SURGE AND TAKE OFF LEAVING ME UNABLE TO STOP OR CONTROL. THIS CAR IS A SAFETY HAZARD IN MY OPINION. I HAVE TRIED TO WORK WITH VW BUT THEY REFUSE TO REPLACE IT AND ARE UNABLE TO REPAIR IT. [XXX]. ANYTHING THAT YOU COULD DO WOULD BE MUCH WELCOMED. THANK YOU.*AK *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

HEATER CORE ON 2002 VOLKSWAGON JETTA FAILED AFTER 68000 MILES. REMEDY ACCORDING TO VW... PAY 1200.00 TO HAVE IT FIXED...SORRY.*AK

SEAT WARMER HAD BURNED A 2" HOLE THROUGH THE DRIVERS SEAT ON THE LEFT SIDE. WAS TAKEN TO DEALERSHIP AND SEAT WAS REPLACED.*AK

WHILE DRIVING AT APPROXIMATELY 60 MPH THE FRONT AND SIDE AIR BAGS INADVERTENTLY DEPLOYED. CONSUMER AVOIDED A CRASH BY PULLING TO THE SIDE OF ROAD. *AK *NM