2011 VOLKSWAGEN JETTA Complaints

EXTERIOR LIGHTS KEPT GOING OUT - FIRST THE FRONT LEFT LOW BEAM AND THEN THE HIGH BEAM, THEN THE RIGHT SIDE FRONT LIGHTS, THEN REAR BRAKE LIGHTS - RIGHT, THEN LEFT. PROBLEM DIAGNOSED AS A FUSE PLATE - "FOUND 30AMP FUSE THAT CONTROLS LIGHTS THAT ARE OUT IS MELTED AND BLOWN" KNOW THIS WAS PART OF A RECALL FOR OTHER VIN #S FOR THE 2011 JETTA BUT BELIEVE THE PART WAS FLAWED/HAD A DEFECT AND VW WON'T STAND BEHIND THEIR PRODUCT. *TR

BROUGHT TO DEALER FOR A DPF LIGHT. DEALER DIAGNOSED WITH A CLOGGED PARTICULATE FILTER REPLACED UNDER WARRANTY. PICKED UP CAR DROVE ABOUT 5 MILES AND THE GLOW PLUG LIGHT CAME ON TURNED AROUND AND HEADED BACK TO DEALER CAR WENT INTO LIMP MODE (ON I93 RUSH HOUR TRAFFIC) SHUT CAR OFF IN VW PARKING LOT AND TECH COULD NOT GET IT TO START AGAIN. RECEIVED A CALL NEXT DAY WITH THE HPFP FAILURE NEWS AND THE FRAGMENT WENT THROUGH THE ENTIRE SYSTEM. DEALER TESTED FUEL AND CONFIRMED NO GAS IN THE 3/4 OF A TANK THAT IS IN THE CAR CURRENTLY. *TR

I HAD DRIVEN THE CAR EARLIER THAT DAY (ABOUT 40 MILES) WITH NO PROBLEMS. I GOT HOME AT ABOUT 7:30PM AND PARKED THE CAR OUTSIDE OUR HOUSE. AT ABOUT 2AM, I HEARD A BEEPING CAR HORN. I LOOKED OUTSIDE AND SAW FLAMES COMING OUT OF THE FRONT DRIVERS SIDE OF OUR BEAUTIFUL 2011 JETTA SPORTWAGEN. I DIALED 911, THE CAR CONTINUED TO BURN UNTIL THE FIRE DEPT ARRIVED AND PUT IT OUT. THE CAR IS A TOTAL LOSS. I'M ONLY HAPPY IT WASN'T PARKED INSIDE A GARAGE WHERE THE FIRE WOULD HAVE DESTROYED OUR HOUSE AS WELL. NO WORK HAD BEEN DONE ON THE CAR RECENTLY AND NO AFTERMARKET OPTIONS WERE INSTALLED. I HAVE ONLY ONE QUESTION - WHAT COULD CAUSE A COMPLETELY COLD CAR (NOT DRIVEN IN OVER 6 HOURS) TO SUDDENLY BURST INTO FLAME?? THANK YOU.

I PURCHASED A USED 2011 VOLKSWAGEN JETTA IN JULY 2012 WITH APPROXIMATELY 20,000 MILES. 6 MONTHS LATER I NOTICED THAT ONE OF THE FRONT HEADLIGHTS WAS OUT. I LOOKED UP THE REPLACEMENT BULB AND PURCHASED A H7 HALOGEN BULB FOR APPROXIMATELY $25. A FEW MORE MONTHS DOWN THE ROAD THE OTHER HEADLIGHT WENT OUT, AGAIN, I PURCHASED THE REPLACEMENT BULB AT PRICE POINT OF $25. SINCE THEN I HAVE REPLACED EACH HEADLIGHT AT LEAST TWO MORE TIMES. WITH THAT SAID, I AM NOW COMING TO THE CONCLUSION THAT THERE HAS TO BE AN ELECTRICAL PROBLEM WITH THE JETTAS HEADLIGHTS. I'VE NOTICED OTHER JETTA'S ON THE ROAD WITH HEADLIGHTS OUT AS WELL. IN MOST CARS LIGHTS LAST AT LEAST YEAR OR MORE. I RECALL IN A PREVIOUS VEHICLE I REPLACEMENT THE LIGHTS ONCE AND THAT WAS AFTER 3 MAYBE 4 YEARS, AND THESE WERE ALL DAY RUNNING LIGHTS. THE COST TO TAKE THE CAR TO THE DEALERSHIP WOULD BE $149 AND THAT IS JUST TO LOOK AT THE CAR. THAT WOULD BE UNFAIR FOR ME TO PAY $149 EVERY TIME THE LIGHT GOES OUT BECAUSE OF AN ELECTRICAL ISSUE I HAVE NO CONTROL OVER. *TR

I WAS DRIVING 40 MPH AND THE CAR LOST POWER AND THE GLOW PLUG LIGHT TURN ON AND OFF THEN THE CAR TURNED OFF AND IT DIDN'T TURN BACK ON. *TR

NOVEMBER 2014 INCIDENTS: TWO INCIDENTS OF FAILING TO START. FIRST INCIDENT: CAR FAILED TO START ONCE AND STARTED ON SECOND TRY. SECOND INCIDENT: CAR SEVERAL TIMES FAILED TO START & ENGINE MADE CLANKING NOISE. HAD CAR TOWED TO VW AGENCY. CAR STARTED AFTER UNLOADED FROM TOW TRUCK AND AGENCY FOUND NOTHING WRONG. DECEMBER 2014 INCIDENT: CAR STARTED, BUT AFTER SLOWLY DRIVING TO PARKING LOT EXIT AND BEFORE AT FULL STOP, AT ENGINE QUIT AND WOULD NOT RESTART. I PUT THE CAR IN NEUTRAL AND BACKED DOWN A SLIGHT GRADE TO GET CAR OUT OF TRAFFIC; AFTER COMING TO A STOP THE CAR STARTED UP.

WHILE DRIVING, THE HPFP PUMP FAILED. THE GLOW PLUG LIGHT CAME ON, STARTED TO BLINK, THE CAR WENT INTO FAIL SAFE MODE, AND THEN DIED. ALL TOOK PLACE WITHIN 6 MINUTES ON A HIGHWAY. CAR TAKEN TO DEALER AND CONFIRMED THAT THE HPFP FAILED AND SENT METAL DEBRIS INTO THE FUEL SYSTEM WHICH CONTAMINATED ALL OTHER FUEL SYSTEM COMPONENTS (PUMPS, LINES, FILTERS, HOUSINGS, INJECTORS, ETC.) VW CUSTOMER CARE PROVIDED EXCELLENT SUPPORT DURING REPAIRS WHICH REQUIRED REPLACING ALL COMPONENTS IN THE FUEL SYSTEM. THIS IS BEING REPORTED FOR TRACKING PURPOSES. *TR

TL* THE CONTACT OWNS A 2011 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE FRONTAL WINDSHIELD WIPERS SEIZED AND COULD NOT BE RESTARTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 42,000. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2011 VOLKSWAGEN JETTA. WHILE DRIVING APPROXIMATELY 50 MPH, THE HEADLIGHTS AND BRAKE LIGHTS FAILED TO ILLUMINATE. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE CONTACT DIAGNOSED THAT A FUSE MELTED AND DAMAGED THE FUSE BOX. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V569000 (ELECTRICAL SYSTEM, EXTERIOR LIGHTING). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.

HEADLIGHTS, BRAKE LIGHTS, TURN SIGNALS AND LICENSE PLATE LIGHTS ALL WENT OUT AT THE SAME TIME WHILE DRIVING AT NIGHT WITH A TODDLER IN THE CAR. NUMEROUS WARNINGS FLASHED ON THE CAR. TRACKED DOWN THE PROBLEM TO A MELTED FUSE CONNECTION ON THE FUSE PLATE IN THE ENGINE COMPARTMENT, NEXT TO THE BATTERY. THE FUSE (F16) WAS ALSO MELTED. I REPLACED THE FUSE AND EVERYTHING IS NOW WORKING, BUT SINCE THE PLATE IS STILL MELTED, I'M CONCERNED THE ISSUE WILL REOCCUR. I CALLED VW AND APPARENTLY THERE IS A SERVICE ACTION (97AM) TO FIX THIS EXACT ISSUE FOR JETTA SEDANS AND GTIS BUT NOT JETTA SPORTWAGENS. SINCE I'M HAVING THE SAME ISSUE, I BELIEVE THAT THIS SERVICE ACTION SHOULD BE EXTENDED TO 2011 JETTA SPORTWAGENS AS WELL. *TR