2010 VOLKSWAGEN JETTA Complaints
View complaints related to 2010 VOLKSWAGEN JETTA. The complaints found here are submitted by actual consumers with first hand experience. There are more than 860 complaints submitted for the 2010 VOLKSWAGEN JETTA. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2010 VOLKSWAGEN JETTA- CORTEZ, CO
I WAS DRIVING MY VW JETTA TDI ON A LOCAL SURFACE STREET IN HEAVY TRAFFIC WHEN MY CAR DIED WITH NO WARNING AND INITIALLY WOULD NOT RESTART. FORTUNATELY I HAD ENOUGH MOMENTUM TO COAST TO THE SIDE OF THE ROAD TO AVOID BEING IN AN ACCIDENT. I WAS ABLE TO RESTART THE CAR AND RESUME AFTER A FEW MOMENTS. THIS HAS HAPPENED ONCE MORE AND IS DISCONCERTING. I ALWAYS PURCHASE FUEL FROM NAME-BRAND AND HIGH-VOLUME GAS STATIONS. I BELIEVE THIS TO BE RELATED TO NHTSA ACTION NUMBER : EA11003. *TR
Source: NHTSA WEB SITE -
2010 VOLKSWAGEN JETTA- KENMORE, WA
THE ENGINE SPONTANEOUSLY STOPPED RUNNING WHILE DRIVING. I WAS ENTERING AN INTERSECTION, TURNING LEFT, AND PUT IN THE CLUTCH TO DOWN-SHIFT (MANUAL TRANSMISSION) AND THE ENGINE STOPPED AS SOON AS THE CLUTCH PEDAL WENT DOWN, AS IF I HAD TURNED OFF THE KEY. THE ENGINE STARTER WOULD NOT RE-ENGAGE UNTIL I FIGURED OUT I HAD TO TURN THE IGNITION ALL THE WAY OFF THEN BACK TO THE START POSITION TO ENGAGE THE STARTER. THE ENGINE RE-STARTED NORMALLY AT THAT POINT AND RAN FINE FOR THE REST OF THAT TRIP. THE ENGINE HAS DONE THE SAME THING ABOUT SIX OR EIGHT TIMES SINCE THEN, THE MOST RECENT TIME BEING ABOUT TWO WEEKS AGO. THIS CAN MAKE IT QUITE INTERESTING, TURNING AT AN INTERSECTION WITH ONCOMING TRAFFIC AND HAVING TO TAKE A HAND OFF THE STEERING WHEEL TO DO THE COMPLICATED RE-START - IF THE DRIVER WERE TO PANIC A RE-START WOULD NOT HAPPEN. SOMETIMES THE ENGINE ALSO RUNS VERY ROUGH, ESPECIALLY AT IDLE, AND WILL NOT ACCELERATE THE CAR - THIS HAS BEEN A PROBLEM WHEN TURNING ONTO A STREET OR HIGHWAY AND NEEDING TO GET UP TO SPEED TO NOT GET HIT WHILE MERGING WITH TRAFFIC. THE ENGINE ALSO IDLES ROUGH PERIODICALLY BUT THAT HAS NOT BEEN A SAFETY CONCERN ALTHOUGH IT MIGHT BE RELATED TO THE OTHER PROBLEMS. THESE PROBLEMS HAPPEN AT ALL ENGINE AND AIR TEMPERATURES - HOT OR COLD, AND EVEN WHEN THE ENGINE IS FULLY WARMED UP. MULTIPLE DEALERS AND THIRD-PARTY REPAIR SHOPS HAVE BEEN UNABLE TO FIND THE CAUSE OF THIS PROBLEM; NO ERROR CODES ARE SHOWN BY THE ENGINE CONTROL COMPUTER AND IT HAPPENS INFREQUENTLY ENOUGH THEY HAVE NOT BEEN ABLE TO REPRODUCE THE PROBLEM THEMSELVES. *TR
Source: NHTSA WEB SITE -
2010 VOLKSWAGEN JETTA- COVENTRY, RI
I HAVE A 2010 JETTA WOLFSBURG 2.0 TURBO. I HAVE HAD NOTHING BUT PROBLEMS WITH IT AND THE DEALER CAN'T SEEM TO HELP ME. THE DOORS WON'T LOCK OR UNLOCK CONSISTENTLY WITH THE KEY FOB. WHEN I LOCK IT, THE HORN BEEPS TO LET ME KNOW THE ALARM IS ON, BUT THE DOORS DON'T LOCK! NOT EVEN MANUALLY. IF I OPEN THE DOOR, THE ALARM SOUNDS, BUT THE DOORS WON'T LOCK! THE TOUCHSCREEN RADIO MADE A POPPING SOUND ABOUT 5 DAYS AGO AND WENT COMPLETELY BLACK. THE RADIO IS HOOKED UP TO THE CAR'S BLUE TOOTH SO THAT IS NOT WORKING EITHER. NO HANDS FREE TALKING FOR ME! I ALSO PAID A LOT OF MONEY TO HAVE A LIFETIME SUBSCRIPTION TO SIRIUS SATELLITE RADIO FOR THAT CAR. THAT SUCKS! THE BLINKERS DON'T WORK PROPERLY. IF I PUT MY LEFT BLINKER ON, THE RIGHT ONE GOES ON AND VICE VERSA. MY EXPENSIVE KEY, BROKE OFF IN THE IGNITION RANDOMLY. THE CAR STALLS WHILE IDLING. THE GAS PEDAL GETS STUCK IN THE "UP" POSITION CAUSING ME TO LOSE ACCELERATION ON THE HIGHWAY AND BARELY BE ABLE TO MOVE. MY CHECK ENGINE LIGHT IS CONSTANTLY GOING ON AND OFF FOR NO APPARENT REASON. IT IS ONE THING AFTER ANOTHER. THE CAR IS ONLY 4 YRS OLD! THESE ARE SAFETY ISSUES THAT IT SEEMS LOTS OF VW OWNERS ARE HAVING. HAVING NO LOCKING DOORS, OR DOORS THAT WON'T UNLOCK, NO ALARM, NO RADIO/BLUETOOTH, FAULTY BLINKERS, AND A STICKY GAS PEDAL ARE ALL DANGEROUS! I LEFT MY CAR AT THE DEALER FOR A WHOLE DAY AND THEY SAID "HMMMM......IT'S A MYSTERY" UM....WHAT! FROM WHAT I CAN SEE, I SHOULD BE EXPECTING MY CAR BATTERY TO DIE ANY DAY NOW DUE TO THE RADIO. LEMON! *TR
Source: NHTSA WEB SITE -
2010 VOLKSWAGEN JETTA- NORTH PLATTE, NE
VEHICLE LOST POWER IN HEAVY TRAFFIC, 50 MPH SPEED ZONE. CHECK ENGINE LIGHT ILLUMINATED, LOSS OF TURBO BOOST WITH RESULTANT LACK OF ABILITY TO MAINTAIN SPEED. INTERNET SEARCH SUGGESTS A WIDESPREAD PROBLEM INVOLVING ICING AND WATER INGESTION THROUGH THE INTERCOOLER IN COLD WEATHER OPERATIONS. APPARENTLY MAY RESULT IN ENGINE DESTRUCTION. THE SAFETY RAMIFICATIONS ARE OBVIOUS AND IT IS MY UNDERSTANDING VOLKSWAGEN HAS BEEN RELUCTANT TO HONOR POWERTRAIN WARRANTY COVERAGE. MY DEALER QUOTED $1100 TO REPAIR WITH A RETRO-FIT KIT. TO PROTECT THE OWNER'S INVESTMENT AND TO RECTIFY AN OBVIOUS SAFETY ISSUE, I FEEL A RECALL IS IN ORDER. *JS
Source: NHTSA WEB SITE -
2010 VOLKSWAGEN JETTA- LAS VEGAS, NV
MY 2010 VW JETTA WOLFSBURG RADIO WENT DEAD ABOUT 1 MONTH AGO. FORWARD TO PRESENT DAY. AFTER I CAME HOME FROM A 5 DAY VACATION IT WOULD NOT START. I HAD TO GET A JUMP. THIS MORNING IT WOULD NOT START AGAIN AFTER SITTING 24 HRS. BEFORE THIS ALL HAPPENED THE DOORS WOULD LOCK AND UNLOCK AND THE WINDOW WOULD NOT ROLL UP ALL THE WAY. I CANNOT USE BLUETOOTH AND MY CAR SPORADICALLY WILL NOT START. *JS
Source: NHTSA WEB SITE -
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2010 VOLKSWAGEN JETTA- DAVIDSONVILLE, MD
DOOR LOCKS DON'T WORK REQUIRES REPLACEMENT OF ENTIRE DOOR LOCK MECHANISM ON THREE DOORS (DRIVERS SIDE FRONT, BOTH BACK DOORS). WHEN THE UNLOCK BUTTON IS PRESSED -WHETHER IT'S THE ONE ON THE DOOR OR ON THE KEY FOB- THE LOCKS DO NOT DISENGAGE. SOMETIMES THE FRONT DOOR DOESN'T LOCK, YET THE CAR ALARM IS SET (SO IF YOU TRY TO OPEN THE DOOR AFTER PUSHING THE LOCK BUTTON ON THE FOB, IT OPENS AND THE HORN STARTS BLARING). THE PROBLEM WITH THE BACK DOORS MAKES IT IMPOSSIBLE TO GET A SMALL CHILD OUT OF THE BACK OF THE CAR AS THERE IS NO MANUAL DOOR LOCK MECHANISM ON THE CAR. WOULD BE DANGEROUS IN THE EVENT OF AN ACCIDENT OR OTHER INCIDENT REQUIRING THAT THE PASSENGERS EXIT THE VEHICLE. THERE SHOULD BE A MANUAL UNLOCK MECHANISM FOR EACH AND EVERY DOOR. *TR
Source: NHTSA WEB SITE -
2010 VOLKSWAGEN JETTA- FORT KNOX, KY
I WAS DRIVING MY 2010 JETTA SPORTWAGEN TDI ON A TWO LANE STATE ROAD AT 45MPH. THE CAR WAS FUELED TWO DAYS PRIOR WITH DIESEL (I AM THE ORIGINAL OWNER AND HAVE NEVER MISFUELED) PURCHASED AT THE FORT KNOX ARMY AIR FORCE EXCHANGE SERVICES STATION. THE CAR'S GLOW PLUG CAUTION LIGHT ILLUMINATED AND AN AUDIBLE CHIME SOUNDED AS THE RPM DROPPED TO BETWEEN 1000-1400 AND AN IMMEDIATE DECELERATION OCCURRED IN TRAFFIC. THE CAR WOULD NOT ACCELERATE AND THE ENGINE SHUT DOWN APPROXIMATELY 100 METERS LATER. I HAD TO PUSH THE VEHICLE TO A GAS STATION IN ORDER TO CLEAR THE ROADWAY. VEHICLE WAS TOWED VIA FLATBED TO VOLKSWAGEN DEALERSHIP FOR TROUBLESHOOTING. THE SERVICE TECHNICIAN INFORMED ME THAT THE HIGH PRESSURE FUEL PUMP FAILED AND SENT METALLIC SHAVINGS/MATERIAL THROUGH MY FUEL SYSTEM AND THAT THE REPAIRS WILL BE VERY COSTLY. RESEARCHING FURTHER REGARDING THE MATERIEL FAILURE REVEALED THAT THERE IS A SYSTEMIC PROBLEM WITH HPFP FAILURES IN MODEL YEAR 2009-2010 VOLKSWAGEN GOLF AND JETTA TDI VEHICLES. AT THIS TIME, I DO NOT KNOW IF THIS COSTLY REPAIR IS GOING TO BE COVERED BY VOLKSWAGEN OF AMERICA UNDER WARRANTY FOR A FAULTY PUMP. THE FAILURE DID NOT OCCUR DUE TO ANY FAULT OF MY OWN AND I AM THANKFUL THAT IT DID NOT HAPPEN WITH PASSENGERS AT HIGHER SPEED IN MORE TRAFFIC DUE TO THE IMMEDIATE LOSS OF POWER TO MY DRIVETRAIN. *TR
Source: NHTSA WEB SITE -
2010 VOLKSWAGEN JETTA- COLCHESTER, CT
SAFETY ISSUE - STEREO IS NO LONGER FUNCTIONING TAKING WITH IT HANDS FREE BLUETOOTH CAPABILITIES FOR MAKING PHONE CALLS. *TR
Source: NHTSA WEB SITE -
2010 VOLKSWAGEN JETTA- ENCINO, CA
DRIVING UP TO PARK MY 2010 VW JETTA WAGON TDI CURBSIDE IN FRONT OF MY HOUSE, I HEARD A LOUD "POP" EMIT FROM SOMEWHERE NEAR THE INSTRUMENT PANEL AND THE TOUCH-SCREEN RADIO IN MY VEHICLE WENT COMPLETELY BLACK. THE RADIO SUPPLIES THE VEHICLE'S BLUE-TOOTH CAPABILITY TO ALLOW DRIVERS TO COMMUNICATE EMERGENCIES, AND THOSE CALLS MUST BE DONE HANDS-FREE (I.E. OVER BLUE TOOTH OR SIMILAR SYSTEM), AS REQUIRED BY LAW IN CALIFORNIA. SINCE THIS INCIDENT THE RADIO (AND SPEAKER SYSTEM) IN THE VEHICLE HAS BEEN NON-FUNCTIONAL. I ASKED MY LOCAL VW DEALER IF THERE WERE ANY OUTSTANDING RECALLS ON THIS VEHICLE. THEY INFORMED ME THERE WERE NONE, BUT THE RADIO SPONTANEOUSLY DYING, PARTICULARLY IN THIS MODEL YEAR, HAS BEEN A COMMON COMPLAINT OF VW OWNERS. THIS IS MADE CLEAR BY THE MANY, MANY POSTINGS ON VARIOUS WEB BOARDS. FACTORY INSTALLED DEFECTS IN RADIOS THAT PREVENT DRIVERS FROM COMMUNICATING EMERGENCY NEEDS WHILE ON THE ROAD, AND ALSO PREVENT DRIVERS FROM RECEIVING EMERGENCY NOTIFICATIONS OVER PUBLIC BROADCAST CHANNELS WHILE DRIVING IS A SERIOUS SAFETY CONCERN THAT MUST BE ADDRESSED AND REMEDIED BY THE MANUFACTURER IMMEDIATELY. *TR
Source: NHTSA WEB SITE -
2010 VOLKSWAGEN JETTA- WESTERVILLE, OH
RADIO IS DEAD INCLUDING BLUETOOTH AND HANDS FREE DRIVING. ALL FUSES ARE OKAY, FUSE BOX WAS REPLACED UNDER THE RECALL. *TR
Source: NHTSA WEB SITE