2019 VOLKSWAGEN JETTA Complaints

I PREVIOUSLY FILED A COMPLAINT, COMPLAINT NUMBER 11306864, WITH REFERENCE TO MY 2019 VOLKSWAGEN GTI AUTOBAHN, MANUAL TRANSMISSION, PURCHASED AS NEW ON JANUARY 17, 2020, WITH REFERENCE TO LOW-SPEED ENGINE STALLING. I HAVE SINCE DISCOVERED THAT MY VEHICLE WAS REPORTED TO THE NHTSA AS REPAIRED BY VW SERVICE ACTION CODE 24 FD, PUBLISHED ON DECEMBER 6, 2019. HOWEVER, LOW SPEED STALLING INTERMITTENTLY CONTINUES AS I HAVE EXPERIENCED THREE FURTHER INSTANCES OF IT OVER THE LAST TEN DAYS SINCE I REPORTED THIS TROUBLESOME BEHAVIOR. IN OTHER WORD VW SERVICE ACTION CODE 24D APPARENTLY HAS NOT RECTIFIED THE PROBLEM. THANK YOU. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

WHEN THE VEHICLE IS ACCELERATING IN EITHER NORMAL OR ECO MODE, WHEN IT APPROACHED 28MPH AND SHIFTS GEARS THE ENGINE MAKES A SCRAPING/GRINDING SOUND. THIS HAPPENS CONSISTENTLY IN THE SAME DRIVING SESSION WHEN ACCELERATING WITH THIS GEAR CHANGE. THIS WILL HAPPEN ON HIGHWAYS UNDER RAPID ACCELERATION OR ON LOCAL STREETS UNDER LIGHT ACCELERATION. THIS IS A GREAT CAUSE FOR CONCERN AS THE SOUND COULD DISTRACT THE DRIVER AND REPRESENT DAMAGE OVERTIME TO THE ENGINE.

THE VEHICLE HAS A HIGH PITCHED WHINE COMING FROM THE ENGINE AREA UNDER ACCELERATION. DEALER CAN NOT FIND ISSUE AND FIX. VW HAS SENT ENGINEER OUT TWICE SO FAR.

I HAVE HAD A VOLKSWAGEN JETTA 2019 FOR 3 MONTHS AND I HAVE NOTICED A GRINDING SOUND COMING FROM THE ENGINE. IT STARTS THE NOISE AT 30-40MPH AT 1000-3000RPMS, IT'S LOUDER IN ECO MODE BUT CAN STILL BE HEARD IN DRIVE MODE VARY FAINTLY BUT STILL NOTICEABLE. I LOOKED IT UP AND FOUND OUT A LOT OF PEOPLE ALREADY KNOW ABOUT IT SO I DECIDED TO TAKE IT TO THE DEALERSHIP, TOLD THEM ABOUT THE NOISE, 9 HOURS LATER I RECEIVE A CALL FROM THE DEALERSHIP TO TELL ME IT WAS NORMAL. THAT THE NOISE WAS PART OF THE TURBO THEY CALLED IT 'TURBOCHARGED'. I'M NO SCIENTIST BUT I KNOW WHAT A TURBO SOUNDS LIKE AND THEY DON'T SOUND LIKE THAT. I JUST WANT THIS PROBLEM FIXED OR A NEW CAR BECAUSE I KNOW FOR A FACT THAT IT GOING TO CAUSE BIGGER PROBLEM THAT MIGHT NOT BE COVERED BY THE WARRANTY.

VEHICLE REAR-ENDED ON A BUSY DAY BETWEEN 5:00 PM TO 6:00 PM ON A THURSDAY. ALL THE AIR-BAGS IN THE CAR DEPLOYED. THE DRIVER SIDE AIR-BAG STAYED INFLATED FOR A LONG TIME, AND THE RIGHT SIDE AIR-BAG ALSO DID NOT DEFLATE. INFLATED AIR-BAG HELD THE DRIVER SO TIGHT, AND THE DRIVER COULD NOT EXIT OUT OF THE ACCIDENT CAR. SIMULTANEOUSLY SEAT ALSO HELD THE DRIVER SO TIGHT. THE DRIVER SUFFERED A SIGNIFICANT INJURY FRACTURING HIS STERNUM. THE CAR WAS LESS THAN 40 MPH AT THE TIME OF THE INCIDENT. THE MANUFACTURER DOWNLOADED THE ELECTRONIC DATA RECORD FROM THE CAR AND NEVER SHARED IT WITH THE DRIVER DESPITE THE WRITTEN REQUEST. DRIVER FEELS BRAKE MAY HAVE FAILED. DRIVER HAS TO SLIDE OUT OF THE CAR AS THE SIDE AIR BAG STAYED INFLATED. PICTURE ATTACHED SHOWS AIR-BAG STAYING INFLATED EVEN AFTER 10-25 MINS AND STARTED TO GO DOWN SLOWLY.

LOUD GRINDING NOISES FROM THE TORQUE CONVERTER AND A LOSS OF POWER WHEN ACCELERATING FROM A STOP TO 35 MPH. AT HIGHER THAN 50 MPH I CAN FEEL SOMETHING RATTLING/VIBRATING IN THE PEDAL AND STEERING WHEEL. TOOK IT TO THE DEALER TWICE AND THEY WON'T EVEN POP THE HOOD BEFORE TELLING ME IT'S NORMAL. ALSO IT WILL NOT STAY IN ECO MODE. I BELIEVE AN ELECTRICAL ISSUE CAUSES IT TO SWITCH OUT OF ECO MODE BUT THE BUTTON STILL SAYS IT'S IN ECO MODE. THE DISPLAY HOWEVER SAYS IT'S IN DRIVE MODE.

THE TRANSMISSION MAKES A HORRIBLE NOISE FROM 25MPH TO UPWARDS OF 60MPH. THE DEALER HAS NOT ROAD TESTED, BUT IMMEDIATELY HANDED ME A TECH TIP FROM VW CORPORATE THAT SAYS THIS IS NORMAL OPERATION. TAKING IT IN AGAIN FOR ANOTHER WARRANTY REPAIR THIS WEEKEND, BUT THIS DOES NOT ACT LIKE OR SOUND LIME NORMAL AUTOMATIC TRANSMISSION FUNCTION.

WHILE DRIVING, THERE IS A GRINDING SOUND FROM THE TRANSMISSION AT THE LOWER/MID RPMS

PREMATURE CLUTCH FAILURE. THE JETTA ONLY HAS 6,812 MILES ON IT. CLUTCH COMPLETELY FAILED AND HAD TO BE REPLACED.

WHEN PUTTING MY CAR IN REVERSE AND BACKING OUT OF A SPOT BRAKES MAKE A HIGH PITCH RINGING. ALSO, WHEN PARKED MUFFLER/ TAIL PIPE ON THE LEFT SIDE, IT GURGLES AS IF WATER IS BOILING IN IT. CAR IS LESS THAN A YEAR OLD.