2013 VOLKSWAGEN JETTA Complaints
View complaints related to 2013 VOLKSWAGEN JETTA. The complaints found here are submitted by actual consumers with first hand experience. There are more than 580 complaints submitted for the 2013 VOLKSWAGEN JETTA. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2013 VOLKSWAGEN JETTA HYBRID- SEATTLE, WA
AT 63K MILES ENGINE NEEDS REPLACING! THERE IS 0% COMPRESSION FROM THE 2ND CYLINDER AND LOSS OF 2.5 QUARTS OF OIL. CAR HAS BEEN MAINTAINED REGULARLY. VEHICLE WAS IN MOTION WHEN LOSS OF REV OCCURRED, ENGINE LIGHT BEGAN FLASHING. VEHICLE WOULD NO LONGER CRUISE ABOVE 30 MPH.
Source: NHTSA WEB SITE -
2013 VOLKSWAGEN JETTA HYBRID- OLD LYME, CT
WIPERS FAIL TO WORK DURING COLD TEMPS...START WORKING AGAIN ONCE IT WARMS UP. HAVE LEFT ME STRANDED AND CAUSED ME TO DRIVE OFF THE ROAD. SEEMS TO BE A HUGE PROBLEM FOR OTHER JETTA OWNERS.
Source: NHTSA WEB SITE -
2013 VOLKSWAGEN JETTA HYBRID- OLD LYME, CT
2013 JETTA HYBRID 7 SPEED TRANSMISSION FAILED AT 63K. TRANSMISSION DASH LIGHT DIDN'T ILLUMINATE BUT RATHER THE HYBRID ERROR MESSAGE...WHICH SHOULD BE COVERED UNDER THE 100K HYBRID WARRANTY. VW SAYS I NEED TO PAY EVEN THOUGHT THERE IS A HUGE PROBLEM WITH THESE TRANSMISSIONS FAILING.
Source: NHTSA WEB SITE -
2013 VOLKSWAGEN JETTA HYBRID- NAUGATUCK, CT
2013 JETTA HYBRID. CONSUMER WRITES IN REGARDS TO UNINTENDED ACCELERATION WHEN APPLYING BRAKES. *LD THE CONSUMER STATED THE WHILE ATTEMPTING TO PARALLEL PARK, UPON APPLYING THE BRAKES, THE VEHICLE ACCELERATED INTO A PARKED VEHICLE. *JS
Source: CONSUMER LETTER -
2013 VOLKSWAGEN JETTA- SAN DIEGO, CA
TL* THE CONTACT OWNS A 2013 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE HORN, ALARM, AND DOOR LOCKS FAILED TO BEEP/OPERATE AS INTENDED WITHOUT WARNING. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS APPROXIMATELY 66,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2013 VOLKSWAGEN JETTA HYBRID- HUDSON, OH
MY 2013 VOLKSWAGEN JETTA HYBRID WAS AMONGST THOSE WITH THE GEARBOX OIL RECALL. IT WAS MANUFACTURED IN DECEMBER OF 2012, AND THE GEARBOX OIL WAS REPLACED IN DECEMBER 2013 BY THE DEALERSHIP. LIKE OTHERS WHO WERE A PART OF THIS RECALL, MY VEHICLE HAS SUFFERED FROM GRINDING NOISES AND LURCHING WHEN DRIVING IN REVERSE DOWN THE SLOPE OF MY DRIVEWAY. IT ALSO WILL LURCH AT TIMES WHEN TRYING TO SHIFT FROM 1ST TO 2ND (WITH THE AUTOMATIC TRANSMISSION), AND NOW THE VEHICLE IS HAVING ISSUES WHERE THE ENGINE KICKS ON WHILE IDLING FOR TWO SECONDS, SHUTS OFF FOR ONE SECOND, AND THEN KICKS BACK ON FOR TWO SECONDS. I TOOK THE CAR INTO A VW DEALERSHIP IN JUNE THAT TOLD ME MY TRANSMISSION NEEDED TO BE REPLACED AND THAT IT WOULD COST $6,300 BECAUSE MY VEHICLE WAS NO LONGER IN WARRANTY (~95,000 MILES, 2.5 YEARS OF DRIVING). AFTER READING SEVERAL OF THE COMPLAINTS THAT SHARE THIS SAME ISSUE, IT APPEARS THAT VOLKSWAGEN TRIED TO MAKE THINGS RIGHT BY REPLACING THE CORROSIVE OIL INITIALLY USED, BUT THAT THE TIME THE OIL WAS A PART OF THE GEARBOX, SUFFICIENT DAMAGE WAS DONE TO REDUCE THE LIFE OF THE TRANSMISSION. I HAVE REACHED OUT TO VW AND THEY SIMPLY STATE THAT THEY CHANGED THE OIL (12 MONTHS AFTER IT WAS IN THE GEAR BOX AND A PART OF THE TRANSMISSION) AND THAT THE WARRANTY HAS PASSED AND THAT I WILL HAVE TO PAY THE COST. I AM VERY CONCERNED THAT I WILL TRY AND ACCELERATE FROM A STOPPED POSITION AND BE UNABLE TO DRIVE BECAUSE OF THE ISSUES DESCRIBED BY OTHERS. THE VW DEALERSHIP PREDICTED THAT THIS WILL HAPPEN AT SOME POINT, AND THAT I SHOULD DRIVE IT UNTIL IT DOES AND THEN GET THE VEHICLE REPAIRED. I BELIEVE THIS IS A SYSTEMIC ISSUE TIED TO THIS GROUP OF PREVIOUSLY RECALLED VW'S AND THAT A RECALL SHOULD BE PUT IN PLACE TO REQUIRE THEY REPAIR THE TRANSMISSION.
Source: NHTSA WEB SITE -
2013 VOLKSWAGEN JETTA- SAN RAMON, CA
THIS VEHICLE GOT SPONTANEOUS COMBUSTION (FIRE) FROM THE LEFT-FRONT HOOD WHILE DRIVING TO WORK. THE CAR WAS TOTALED DUE TO THIS PROBLEM.
Source: NHTSA WEB SITE -
2013 VOLKSWAGEN JETTA HYBRID- CARPENTERSVILLE, IL
ERROR CODE P309D, EXPERIENCED LOSS OF POWER WHILE DRIVING. CAR WOULD NOT GO INTO HYBRID MODE, THEN 1 DAY LATER, EXPERIENCED LOSS OF POWER WHILE DRIVING. VOLKSWAGEN HAS RECALLED SAME MODEL AND YEAR, HOWEVER THEY SAID MY VIN WAS NOT INCLUDED. GEAR SHIFT BOX REPLACED UNDER RECALL IN 2014. VOLKSWAGEN CUSTOMER SERVICE WILL NOT ASSIST WITH THE REPAIR OR INCLUDE IT IN THE RECENT NEW RECALL. WHILE DRIVING AND PRESSING THE GAS PETAL, THE CAR WON'T MOVE FORWARD AND FEELS LIKE ITS STUCK IN NEUTRAL. HAS TO TURN OFF AND IN THE CAR TO GO 50 FT. CAR ISN'T DRIVEABLE OR SAFE.
Source: NHTSA WEB SITE -
2013 VOLKSWAGEN JETTA- HOUSTON, TX
I HIT A TREE ON A CITY STREET AND THE AIRBAG DID NOT DEPLOY THAT TIME EITHER AND I HAD A CUT ON MY HEAD I HAD INJURY TO MY KNEE AND MY ACHILLES TENDON BOTH OF WHICH RESULTED IN SURGERIES. I HAVE HAD TWO OTHER ACCIDENTS SINCE NEITHER TIME NEITHER I HAVE HAD TWO OTHER ACCIDENTS SINCE AND THE AIR BAGS DID NOT DEPLOY. BOTH OF THOSE WERE IN PARKING LOTS. I AM 84 AND HAVE FALLEN TWICE SINCE THE ACCIDENT BECAUSE OF MY INJURIES AND SUSTAINED HEAD TRAUMA AND MEMORY LOSS. I WILL TRY TO LOCATE THE ACCIDENT DATE. IT WAS IN 2016.
Source: NHTSA WEB SITE -
2013 VOLKSWAGEN JETTA- MONTAGUE, CA
TOYO 225/45R-17XL 94V ULTRA Z-900 ALL SEASON BW, DOT 73H8 2650116. 2013 JETTA TDI VIN [XXX] TWO OF THESE TIRES FAILED ON MY VEHICLE. IN BOTH CASES THE SIDEWALL DEVELOPED A BULGE ON THE OUTER SIDEWALL AND HAD TO BE REPLACED. THE FIRST INCIDENT OCCURRED WITHIN 3400 MILES. THE NEXT FAILURE OCCURRED WITHIN 22000 MILES. THESE TIRES ARE RATED FOR 65000 MILES. IN THE FIRST CASE LES SCHWAB REPLACED IT AT NO CHARGE. THE SECOND FAILURE WAS REPLACED AT A COST TO ME OF $143.93. HAS THERE BEEN A RECALL ON THESE TIRES. SINCE 2 OUT OF 5 TIRES FAILED IN THE SAME MANNER WITHIN 22,000 MILES, I SUSPECT THERE MIGHT BE. CAN YOU TELL ME IF THERE IS? THANK YOU! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Source: NHTSA WEB SITE