2019 VOLKSWAGEN JETTA Complaints

ON 9/6/2019 I BOUGHT 2019 VW JETTA 1.4 T R-LINE TSI 16 VALVE DOHC TURBO 4 CYLINDER W/DIRECT FUEL INJECTION. HAD IT BACK TO THE DEALERSHIP THE FIRST WEEK COMPLAINING ABOUT THE GRINDING AND GROWLING NOISES UNDER 40 MPH RANGE WHILE DRIVING IN CITY TRAFFIC. I WAS TOLD BY ANOTHER DEALERSHIP IT IS NORMAL FOR 8 SPEED TRANSMISSIONS. ALSO SAID THE ONLY WAY STOP THE NOISE IS TO DRIVE IT IN SPORT MOD , NOT GOOD WITH GAS CONSUPTION BUT YOU WON'T HEAR IT. WHILE MAKING A U TURN AND COMING OUT OF A DRIVE WAY INTO CITY TRAFFIC, IT HAS UNPREDICTABLE ACCELERATION WHICH REALLY SHOCKED ME. I LEFT RUBBER AND THE WHEELS MADE A LOUD SOUND ON THE PAVEMENT. IT LARCHED TWICE AND I DO NOT TRUST THIS CAR.

I HAVE A MANUAL TRANSMISSION 2019 JETTA GLI. BECAUSE I HAVE A MANUAL TRANSMISSION, I ENGAGE THE EMERGENCY BRAKE WHENEVER I PARK. IF THE EMERGENCY BRAKE IS ON FOR A PERIOD OF 3 OR MORE HOURS, IT WILL NOT DISENGAGE WHEN I ATTEMPT TO DO SO WITH THE ELECTRONIC BUTTON. THE ELECTRONIC BUTTON SHOWS IT IS OFF, BUT THE BRAKES ARE STILL ENGAGED. I HAVE TO TRY TO MOVE THE VEHICLE IN ORDER TO "BREAK" THE PADS AWAY. IT PRODUCES A VERY VIOLENT "BOOM" FROM THE BRAKES AS THEY PULL AWAY. THE DEALER SAYS THIS IS "NORMAL" BECAUSE CONDENSATION STICKS THE PADS TO THE CALIPERS (OR WHATEVER, I DON'T KNOW THE TERMS), BUT IT SEEMS VERY VIOLENT TO ME AND FEELS LIKE THE BRAKES ARE BEING COMPROMISED EVERY TIME I USE MY EMERGENCY BRAKE. THE DEALER WILL DO NOTHING ABOUT THIS.

THE TRANSMISSION MAKES A GRINDING NOISE WHEN IT IS SHIFTING ON MID TO UPPER LEVEL GEARS. THIS SENDS A VIBRATION THROUGH THE GAS PEDAL AS WELL. THIS HAPPENS WHEN THE VEHICLE IS IN MOTION GOING FORWARD ONLY REGARDLESS OF ROAD AND DRIVING CONDITIONS.

ELECTRICAL ISSUES. CAR WON'T LOCK AND I HAVE A SAFETY WARNING STATING ELECTRICAL FAULT.

TOOK MY CAR IN FOR A CHECK UP AND TOLD THEM THAT THE CAR MAKES A HIGH PITCH SQUEAL EVERY TIME I PUT THE CAR IN REVERSE AND I BACK OUT OF MY DRIVEWAY. IT ALSO SOUNDS LIKE WHEN I BACK OUT THE BRAKES ARE GRINDING. THIS CAR IS LESS THAN FOUR MONTHS OLD AND HAS LESS THAN 5K MILES AND IM TOLD THAT THIS IS NORMAL AND NOTHING TO WORRY ABOUT. I AM NOT THE ONLY ONE THAT IS HAVING A PROBLEM AND WITH VW CURRENT "BRAND ISSUES" AND "LACK OF TRUST" I WOULD THINK THEY WOULD WANT TO FIX THE PROBLEM. EVEN THE DEALERSHIP SAID THEY ARE GETTING SEVERAL CARS A DAY WITH THE SAME ISSUES AND THAT VW OF AMERICA SAYS ITS NORMAL..... NOT REALLY SURE HOW THAT IS NORMAL IF EVERYONE IS HAVING THE SAME PROBLEMS.

WHILE DRIVING ABOUT 70MPH ON THE HIGHWAY, CAR IN MOTION, GOING STRAIGHT, NOT TURNING, I HEAR A LOUD POP. THE SOUND WAS SIMILAR TO A GUN SHOT. IN FACT, IT WAS SO LOUD IT STARTLED ME, CAUSING ME TO SWERVE TO THE LEFT, ALMOST HITTING THE CAR IN THE LANE TO THE LEFT OF ME. I FRANTICALLY LOOKED AROUND THE OUSTSIDE OF MY CAR, AND NOTICED THE SOUND OF WIND ABOVE MY HEAD WAS LOUD AND THEN SAW BROKEN GLASS ALL OVER THE PASSENGER SEAT. THE SUNROOF HAD BROKE, AND I KNOW FOR SURE IT WAS NO ROCK OR OUTSIDE CAUSE. IT WAS STILL DAYTIME, AND I NEVER SAW ANYTHING FLY AT ME. THERE WAS NOT AN OVERPASS OR BRIDGE TO DRIVE UNDER FOR ABOUT 8 MILES. SO, I KNOW NOTHING HAD DROPPED ONTO AND THREW THE WINDOW. CURIOUS ABOUT THIS, I LOOK UP ONLINE 'DEFECTIVE BROKEN SUNROOF VW JETTA 19' AND FIND MULTIPLE STORIES OF PEOPLE HAVING SIMILAR EXPERIENCES. I GUESS THIS IS HAPPENING MORE OFTEN WITH A LOT OF MAKES AND MODELS OF CARS, BECAUSE THE SUNROOF IS A COMMON FEATURE PUT IN CARS NOWADAYS AND THEY ARE LARGER IN SIZE. ALSO, I FOUND OUT VW IS IN COURT NOW FOR OLDER MODELS OF THEIR CARS HAVING DEFECTIVE SUNROOF, AND THEY KNOW THEY WERE POORLY DESIGNED BUT STILL PUT THEM IN AND SOLD THEM WITH NO DISCLOSURE TO THW CUSTOMER OF THE POOR QUALITY SUNROOF. THIS HAPPENED 12/29/19, AND AS OF NOW THE DEALERSHIP WONT FIX IT. VW WONT FIX AND CLAIM THAT THEIR ENGINEERS ARE SAYING THE WINDOW BROKE FROM THE OUTSIDE, LIKE FROM A ROCK. THESE ENGINEERS ARE CONCLUDING THIS BY LOOKING AT PICTURES. THEY ARE NOT INVESTIGATING MY CAR IN PERSON BUT BY PICTURES SENT TO THEM. IF ONE LOOKS AT THE SUNROOF OF MY CAR IN PERSON YOU CAN SEE THAT THE GLASS HAS BROKEN UP AND OUT WARD TOWARDS THE SKY NOT DOWNWARD TOWARDS THE SEATS, WHICH IS WHAT A ROCK WOULD DO. THEY WANT ME TO CALL MY INSURANCE AND HAVE THEM DEAL WITH IT. THIS IS FRUSTRATING AND NOT RIGHT OF VW. I ALMOST WRECKED, SO THIS SURELY COULD CAUSE A DEATH OR SOMEONE GETTING HURT

GRINDING NOISE FROM TRANSMISSION WHEN TRAVELLING AT 30-40 MPH. SOUND IS LOUDEST IN ECO MODE. HAVING THE SAME ISSUE THAT MANY OTHERS HAVE STATED ONLINE WITH THE 2019 JETTA, AND IT SOUNDS LIKE VW IS AWARE OF THIS PROBLEM BUT SAY IT'S NORMAL SINCE ALL OF THE 2019 JETTAS ARE DOING THIS.

THE VEHICLE IS A 6-SPEED MANUAL TRANSMISSION. THE VEHICLE WILL STALL OUT WHEN COMING TO A STOP. NOT USER ERROR, SINCE THE STALLING HAPPENS WHEN THE CAR IS IN NEUTRAL - COASTING TO A STOP. STALL OUT IS VERY SOFT - AKIN TO JUST SHUTTING OFF THE ENGINE. THIS HAPPENS NEARLY EVERY STOP AFTER RUNNING THE CAR FOR ABOUT 15 MINUTES. THIS PHENOMENON IS REPEATABLE AND EXTREMELY UNSAFE.

ON DEC 14, 2019 I PURCHASED A NEW 2019 VW JETTA SEL FROM A VW DEALERSHIP. THE CAR HAD ONLY 7 MILES ON IT. THE DAY AFTER I PURCHASED IT, I NOTICED A CONSISTENT GRINDING, GROWLING OR RUBBING NOISE WHEN TRAVELING AT LOWER SPEEDS. THE CAR SEEMS SLOW, LIKE IT'S NOT SHIFTING PROPERLY. IT HAPPENS ALL DAY LONG, EVERY TIME I DRIVE IT. I TOOK IT INTO THE DEALERSHIP WHERE I BOUGHT IT & I WAS TOLD THIS IS A NORMAL SOUND. IT DOESN'T SEEM RIGHT TO ME, I'M AFRAID TO DRIVE THE CAR ON THE FREEWAY. BRAND NEW CAR! THEN I GOT ON THE INTERNET TODAY ONLY TO FIND OUT THAT THERE IS A BIG PROBLEM WITH 2019 VW JETTAS - MAYBE THE TRANSMISSION OR THE TORQUE CONVERTER.

WIPER BLADES RANDOMLY START GOING. WIPER ARM IS IN OFF POSITION, IT IS NOT RAINING. SCARES ME WHEN DRIVING.