2003 VOLKSWAGEN JETTA Complaints

WHILE DRIVING 5 MPH, THE PASSENGER AIR BAG DEPLOYED. THE VEHICLE WAS TAKEN TO TWO REPAIR SHOPS FOR AN INSPECTION. *AK THE CONSUMER HAD JUST ACCELERATED FROM A RED LIGHT WHEN THE PASSENGER SIDE AIR BAG DEPLOYED FOR NO APPARENT REASON. THE SERVICE DEALER REFUSED TO REPAIR THE VEHICLE STATING IT WAS A MANUFACTURER'S DEFECT. *SC *JB.

VEHICLE WAS TOWED TWICE BECAUSE THE DEFECT DESCRIBED IN THE ABS ECU RECALL 02V03100 OCCURRED WHILE DRIVING. THIS VEHICLE WAS NOT INCLUDEDIN THE RECALL DUE TO MODEL YEAR AND VIN. *AK

WHILE EXITING THE BALTIMORE HARBOR TUNNEL NORTH BOUND AT 55 MILES PER HOUR I HIT A POTHOLE. THE POTHOLE SLIGHTLY DAMAGE THE RIGHT FRONT(PASSENGER SIDE) RIM AND BROKE THE TIRE SEAL. THE DRIVER SIDE CURTAIN AND SEAT AIRBAG DEPLOYED UNEXPECTEDLY. *AK ALSO CAN NOT RETRACT OR ADJUST MY SEAT BELT. MINOR MEDICAL INJURES OCURRED. DECIDED TO CHECK FOR OTHERS WHO HAVE HAD THIS PROBLEM AND IT SEEMS VOLKSWAGEN IN ALL THOSE CASES WILL NOT TAKE RESPONSIBILITY, SO I DECIDED TO FILE A COMPLAINT. WILL SPEAK TO MY DEALER ASAP.

WHILE BRAKING 55 MPH VEHICLE JERKED, CAUSING EXTENDED STOPPING DISTANCE. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK

WHILE DRIVING 25 MPH AND ROLLING OVER A SMALL POTHOLE AIRBAG DEPLOYED INADVERTENTLY. *AK

LAST JANUARY I BOUGHT MYSELF A 2003 JETTA STRAIGHT OFF THE LOT BRAND NEW. EVERYTHING WAS GOING GREAT UP TO OCTOBER ONCE THE COLD WEATHER STARTED TO SET IN. THE CAR IS AN AUTOMATIC AND WHEN LEAVING IT TO SIT FOR A PERIOD OF TIME I WOULD GET IN TO DRIVE THE CAR AND STARTING OUT WHEN SHIFTING FROM 2ND TO 3RD GEAR IT WOULD SLAM INTO GEAR. IT WAS ABSOLUTLY HORRIBLE AND SCARY FELT AS IF THE CAR WAS GOING TO BOTTOM OUT. SO I CALLED THE DEALERSHIP AND BROUGHT IT IN FOR A CHECK, THEY TOLD ME THERE WAS NOTHING WRONG WITH THE CAR SO I TOOK IT HOME AGAIN BUT THE PROBLEM KEPT HAPPENING. SO AGAIN COME MARCH I BROUGHT IT BACK THIS TIME THEY HAD IT FOR A WHOLE WK AND AGAIN TOLD ME NOTHING WAS WRONG, SO I BROUGHT IT HOME AGAIN AND AGAIN LATER ON NOT EVEN A WEEK LATER IT STARTED TO SHIFT LATE AGAIN SO I CALLED AGAIN THIS TIME THE SERVICE REP TOLD ME THERE WAS NOTHING MORE HE COULD DO FOR ME. I CALLED THE VW COMPANY AND THEY TOLD ME IT WAS THE WAYI WAS DRIVING THE CAR "I WAS AN AGGRESSIVE DRIVER". I CALLED THE BBB AND OPENED UP A CLAIM AND NOW AGAIN THEY HAVE MY CAR AND I HAVE A RENTAL BUT AGAIN THEY ARE TELLING ME THERE IS NOTHING WRONG WITH THE CAR. NEVER ONCE HAS ANYONE APOLIGIZED. NO AUTOMATIC SHOULD SLAM INTO GEAR WHEN DRIVING IT. THEY HAVE DONE NOTHING TO EVEN TRY TO FIX THE PROBLEM. ALL THEY KEEP DOING IT TURNING IT AROUND ON ME AS IF IT IS MY FAULT THE WAY I AM DRIVING THE CAR.. I HAVE DONE RESEARCH ON MYVWLEMON.COM AND I HAVE FOUND A MILLION OTHER CUSTOMERS WITH THE SAME PROBLEM AND INFORMED BARRYS OF THIS AND THEY TOLD ME UNLESS IT IS THE EXACT SAME CAR SAME ENGINE SAME STYLE THERE IS NO CASE.. THIS IS THE ABSOLUTLY THE WORST I HAVE EVER BEEN TREATED FROM A COMPANY.

PROBLEMS WITH AIR CONDITIONER ON 2003 VOLKSWAGEN JETTA. *MR THE AIR INTAKE DUCT LEAKED WHICH CAUSED WHITE SMOKE TO EMIT FROM THE VEHICLE WHEN PARKED AFTER A 75 MILE TRIP. THE PART HAD TO BE ORDERED. THE A/C CONDENSER LEAKED WHICH CAUSED THE A/C NOT TO COOL THE VEHICLE PROPERLY. THE DEALER SURMISED THAT THE DAMAGE TO THE CONDENSER WAS FROM AN OUTSIDE SOURCE THEREFORE REFUSED TO REPLACE IT UNDER WARRANTY. *NM

I OWN A 2003 VW JETTA. I BOUGHT IT ON 09/02. SINCE THEN I HAVE HAD A VARIETY OF PROBLEMS. FIRST IT WAS MY ELECTRICAL. BY BRAKE LIGHTS STAYED ON AND THE KEY LESS REMOTE DID NOT WORK I COULD NOT LOCK MY CAR AND NON OF THE INTERIOR AND EXTERIOR LIGHTS WORKED. I TOOK THIS PROBLEM TO VW AND THE SAID THAT I NEEDED TO MAKE AN APPONTMENT BEFORE THEY WOULD HELP ME. SO I HAD TO DRIVE HOME WITH ALL THESE PROBLEMS AND MAKE MY APPT. THIS PROBLEM WAS FIXED HOWEVER OCCASIONALY THE BRAKE LIGHTS STILL STAY STUCK ON. THIS WAS ALSO NOTED TO VW. THE SECOND TIME I TOOK MY CAR IN FOR A RATTLE IN MY CLUTCH. I WAS TOLD I WOULD NEED TO TAKE MY CAR ON A TEST DRIVE WITH A CUSTOMER SERVICE REP (?). SO I DID AND SHE STATED SHE DID NOT HERE ANYTHING AND I TOLD HERE THAT WHEN I TAKE THE CLUTCH OUT IT DOES RATTLES VERY LOUD BUT WHEN I PUSH THE CLUTCH IN THE RATTLE STOPS. CUSTOMER SERVICE REP STATED SINCE SHE DID NOT HERE THIS SHE COULD NOT LET THE ACTUAL TECH LOOK AT IT. I DEMANDED THE TECH TO LOOK AT IT. FINALLY THE TECH AND CUSTOMER SERVICE REP TOLD ME I HAD A RATTLE IN MY CLUTCH DUE TO MY BALD TIRES.???? SINCE I DID NEED NEW TIRES, I REPLACED ALL 4. MY CLUTCH STILL RATTLED. (SHOCKER) I THEN DECIDED TO TAKE MY VW TO ANOTHER VW SERVICE DEALER, AND THEY DETERMINED THAT THE RATTLE WAS A LOOSE HEAT PLATE. VW DEALER STATED THIS WAS FIXED. THE NEXT DAY THIS RATTLE WAS STILL THERE. I HAVE TAKEN THIS CAR IN FOR A TOTAL OF 3 TIMES FOR THIS RATTLE. I HAVE DECIDED ON GETTING A NEW NON-VW CAR. NOT ONLY HAS THE CAR DISSAPPOINTED ME BUT THE SERVCIE POEPLE HAVE TREATED ME AND MY HUSBAND LIKE IGNORANT CONSUMERS. ON EACH OF THESE VISITS TO THE VW DEALER THEY HAVE AHD TO KEEP MY CAR FOR NUMEROUS DAYS, AND NEVER WAS I ABLE TO RECEIVE A RENTAL, WHICH RESULTED IN ME MISSING WORK AND COSTING ME MORE MONEY.*MB*

WHEN THE BRAKE PEDAL WAS DEPRESSED TO DISENGAGE THE CRUISE CONTROL BRAKES FAILED. THIS RESULTED IN A REAR END COLLISION. THE INSURANCE WAS NOT ABLE TO PROVE THAT THE FAILURE WAS DUE TO A MALFUNCTION IN THE BRAKE MECHANISM. *AK

WHILE DRIVING 25 MPH CONSUMER RAN OVER A ROCK. THIS CAUSED THE DRIVER'S SIDE SEAT AIR BAG TO DEPLOY. CONSUMER DROVE THE VEHICLE TO DEALER FOR INSPECTION, AND MECHANIC INFORMED CONSUMER THAT A CAUSE HAD NOT BEEN DETERMINED. A REPRESENTATIVE WOULD INSPECT VEHICLE AND THEN MAKE A DETERMINATION. *AK